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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (85%)
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Glitches (8%)
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Game Crash (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tarellion
(@tarellion) reported
Is it possible at all to change the login music to the original @playnewworld?
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Jacksta
(@Jackass266) reported
@playnewworld @GoldenProblemss It’s a known problem. You idiots disabled it, after issue salvaging multiple entire stack azoth vials was reported to you multiple times on ptr. A large portion of game content is fked now without azoth vials.
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Soenda
(@hereywae) reported
@playnewworld @primegaming I can't salvage azoth and fix bug craft
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el_Gandhi
(@elxGandhi) reported
@AndyBroughton8 @playnewworld Thought I was the only one having issues. Server status site says nothing about maintenence. 🥲
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Sherm
(@cc8f2371e5c8483) reported
@playnewworld I do not see any fix for the que counter showing the wrong number. 1 for example for an hour. Also no mention of any plans to help reduce que times. Come on peeps......
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Zingala
(@Celinecarlier81) reported
@playnewworld No product information found, cannot initialize gam. Please contact customer service for this product.
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Israel Alejandro
(@gunaguru23) reported
@playnewworld Thank you for fixing the most important: Azoth Vials. Now, what are you going to do as a compensation, to retain players, for the problems that this bug caused to the players? Or it is OK for you guys to not retain a player base?
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Adamigo50
(@AdamAdamigo50) reported
@playnewworld Would be nice to get drops fixed. I've tried to farm Overseer Levy with bunch of ppl, but still. Drops from 500-600. Even after boosting his lvl to 63 I got still 503GS drop which is just annoying. (And yes, Im 625 expertise on all slots) please fix it.
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Harry
(@Harry02316364) reported
@playnewworld I get you guys are angry with the Azoth disable, server mergers prematurely BEFORE a content drop(s), and an even buggier version of the game now, broken PvP system, but at least appreciate the nice things they're doing. Don't be heartless.
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JÉR1CLES
(@JeeeZK) reported
@playnewworld FIX AZ0TH VIALS
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edward montgomery
(@edmontgomery01) reported
@playnewworld The azoth problem is what pushed this patch back
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x J THUNDA x
(@xJTHUNDAx) reported
@playnewworld Can I get an azoth salvage fix please
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Bodycount
(@Bodycount69) reported
@playnewworld Are we going to get Azoth fix ???? Ever ???
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FiIthy
(@xxXcannonXxx) reported
@playnewworld @primegaming This is getting ridiculous. Fix azoth!!! No one cares about ANYTHING ELSE. Or better yet remove it completely. This breaks every aspect of the game.
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Ben Kross
(@BenKross2) reported
@playnewworld Can you PLEASE fix the Gravity Well bug!!!! the ability only works 50% of the time..... completely RUINS my greataxe gameplay.
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Papaw
(@Papaw_Al) reported
Hey folks! Sorry for ending abruptly, got a water leak at the house and @playnewworld was giving us trouble fishing. I’ll be back tomorrow morning for coffee in Tamriel!
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Nitro Faulksy
(@MikeFaulksy) reported
from
Burlington, Ontario
@playnewworld New ice tomb glitch doesn't let you move out of it
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Jacob
(@DontTakeMeOn) reported
@playnewworld None because its boring, fix the spam healers and trash bow users.
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Dwright
(@DamionW56391968) reported
@Imn3Wsorry @playnewworld Yeah because the social media team know programming and how to fix the game 🤡
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GleeanselmGaming
(@GleeanselmG) reported
@gunaguru23 @playnewworld @primegaming Please lol. This is getting embarrassing at this point. Just revert it back to what it was before people could salvage and make us use the vials one at a time. This has taken way too long to fix.
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Michael Davis
(@GoldenProblemss) reported
@playnewworld @primegaming If I buy the pack will you fix the Azoth? 👀
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Bökényi Márk
(@BokenyiMark) reported
@playnewworld Any fix for Monarchs bluffs Goodwill squashing quest? Quest location is a few meters away the real location and with it, the quest tracker not recognizing the location correctly, just sending to a forested area?
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EagleGarrett 🦅
(@EagleGarrett) reported
@murilocbs @playnewworld Just restart! That sounds like a glitch of some kind.
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FWNiightmare
(@FWNiightmare) reported
@playnewworld They ever fix the economy?
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#AEW! | ♬♛ ♛♬ x Ł û č ý
(@kjammofficial) reported
.@playnewworld pls fix Azoth Vials!
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Ur Man Dan
(@UrManDan) reported
@playnewworld AZOTH FIX whilst you still have players left
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lLuanTV
(@lLuanTV) reported
@playnewworld honey, can you release a cosmetic kit so i can fix my character's face? his face is uglier than hitting his mother.
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IMN3WSORRY
(@Imn3Wsorry) reported
@playnewworld fix the game, instead of posting if useless stuff! With an update you have destroyed a game and with the reduction of the servers you have lost 40% of the players, ggwp!
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Brandon Statham
(@Brandon_Tking98) reported
@playnewworld @primegaming Stop releasing new skins and stuff and fix the darn azoth PLEASE
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#AEW! | ♬♛ ♛♬ x Ł û č ý
(@kjammofficial) reported
@playnewworld Azoth Vials Fix when?