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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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EvilEtho
(@EvilEtho) reported
@ShultsTV @playnewworld And I understand, this is Amazon's first mmo. So they have to still prove to daddy Bezos that they can do it. And if that requires another server test to mitigate as much as possible with server issues then they are going to do it. :)
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SABER
(@ItsSaberOG) reported
@DFdezLois @playnewworld seems like you are the only one who has a problem with this... its a 3 day beta to test server load the closed beta was to test the game as a whole talk about killing the hype but want a long beta 2 weeks before release
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John Wylie // ivoryjohn
(@johnwylie) reported
@playnewworld @_Grid21 Yeah. But I guarantee you guys will find “things that need our attention” and push it back another month or two to fix it. But. I hope I’m wrong. For all of us. 🤡
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RazviCOOL
(@CoolRazvi) reported
@playnewworld @gamescom My bad, it was 4 hours, but still the same problem. I just have to assume many others just missed this and out on the "collection". I can only assume this limited time was either poorly thought out or you are thinking that you will get frequent traffic on Twitch,which is pathetic
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D F L
(@DFdezLois) reported
@ItsSaberOG @playnewworld Ofc, the high-end was untested enough, did you try the outpost rush? I'm curious about if they have the same problems than 50vs50 battles. You are mixing topics, the closed beta was something that AGS used as bait to people purchase the pre-order
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siir.jameson
(@tessierjames1) reported
@playnewworld just release the ******* game like holy **** guys, stop with the betas and fix it as we go like ****. Amazon can deliver everything but a ******* game.
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EvilEtho
(@EvilEtho) reported
@Nate50723854 @ShultsTV @playnewworld And that might be so. But tackling as many issues before hand will offer a somewhat smoother experience.
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Ramonrtj
(@Ramonrtj) reported
@Swizzlerz @illuvyan @playnewworld I don't agree, to me, it just makes more sense to have time to fix, not only the combat system, but most, if not all, of the bugs/issues; if the game is released, it would pose a lot of challenge to fix large amounts of issues; coding is not as easy as some may think...
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Litvan
(@Litvan) reported
@playnewworld You do realise that there are people living outside of the US... at least do us the courtesy and provide times in something else than "murican" (yes.. I can do it myself, but yeah.. the principle of customer service you know...)
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Chads
(@chadss1976) reported
@playnewworld Yeah sadly after this stress test, AWS is going to look at them and say "You wanna do what?" lol. Then it will be delayed until 2022. Better just label it Open Beta. turn them on no wipe and just fix as you go along.
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Bowzy
(@bowzynator) reported
@Kaydin910 @playnewworld Wanna bet that servers will still crash and lag when launch is? :)
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Ramonrtj
(@Ramonrtj) reported
@Swizzlerz @illuvyan @playnewworld I don't know if you were active on their forums, a lot of posts about bugs, issues, complaints about the combat system and more; there posts in the forums about delaying the game, sucks for some people, but for a lot more people, they rather wait
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Rafael
(@raokizera) reported
@DOUBLEDBIELBY04 @EvilEtho @playnewworld If its fine to you wait and wait and wait, ok. For me what is fine is to play the game. Beta was already good to release if they wanted just to fix the bugs in closed beta build.
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
from
Athabasca, Alberta
@Savag3Gam1ng @playnewworld And to add with all the testing new world has had at this point if they still have issues with servers then it's making me consider refunding the game based on the possibility of the game not be reliable
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Powerhelm
(@WizardsUntie) reported
@playnewworld Was hoping for an early access for pre-orders but this will do to get me a fix.
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Illuvyan Project
(@illuvyan) reported
@XOhhhh @playnewworld Rephrase your unfriendly demand and they may sacrifice some of their time. But I'd rather they fix a few bugs in the meantime.
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Dana S Chase
(@DanaSChase) reported
@NFsT_eve @playnewworld Your First World problems are not New World’s problems.
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Kaydin910
(@Kaydin910) reported
@playnewworld Great job @playnewworld ! If you are complaining about another beta, dont. This will help them know the limits of server population and stability so when the game launches, the servers dont crash because of everyone trying to get on and the server population too high.
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G O D L I K E __ B E T H E B E S T I C A N B E
(@Talkingwalls8_8) reported
@playnewworld are we gonna have a level boost for this? the real test needs to be in the 50v50s thats where the real issues where in the last beta that and the dupers with the trade windows
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Mr. LarkX
(@MrLarkX) reported
@playnewworld Alright, hear me out. I HATE THIS. 3 days??? I won't probably be even able to play all 3 days. But I will support you, I'll login at least once and do something around there. I wanted the 28th September launch to be like a walk in the park after the quarantine. YOU HAVE MY BOW!
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G O D L I K E __ B E T H E B E S T I C A N B E
(@Talkingwalls8_8) reported
@SniperNamedG think you can pull some clout and ask @playnewworld about level boost for this upcoming beta to test the lag in 50v50? where the real issue was
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skyrozz
(@EOD_Skyrozz) reported
@BDubzDM21 @DARKEST_WAVE @playnewworld I dont know. to me it really sounds like they want to have an open beta because of the ques and other server problems they had. and while it means they just want to ensure everyone gets to test out the game it also means that they will get to test their servers more.
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John Wylie // ivoryjohn
(@johnwylie) reported
@playnewworld Here I am getting baited again to join another New World Beta. Then the release is gonna be pushed back to the end of the year so y’all can fix things found in THIS beta. Am I still gonna play? YUP! Me -> 🤡
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D F L
(@DFdezLois) reported
@VelatusO @MrJuicyBeans @playnewworld If all these steps are planned, it's a problem of communication. If all these steps are unplanned, it's a problem of planning. People flame me but the best I can do is to give my honest opinion
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Asumai (V-Tuber Soon)
(@AsumaiVT) reported
@TrueNorthMoose_ @playnewworld @DFdezLois I get that. As even I work from home constantly. But even so if they know they can't do it by a certain date. They shouldn't give a date for it to release till they fix everything they want to fix. And know it is done.
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Emasculate
(@VoveoVenia) reported
@playnewworld Would be nice to stress test large wars. Since playing the last beta that was the hardest lag I saw throughout the entire beta, and it wasn't even playable
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Jacob
(@DontTakeMeOn) reported
@playnewworld I hope this is not a plan to push back the release date a 5th time, throw a 3 day beta out and say we have server issues to iron out.
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Illuvyan Project
(@illuvyan) reported
@NFsT_eve @playnewworld Making sure the product you paid for it the best possible and doesn't reak of bugs and issues on release. What are you doing complaining about it?
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D F L
(@DFdezLois) reported
@playnewworld Wrong strategies get bad games, it's not a problem about customers, it's a problem from the studios. Good communication strategies helps a lot, design a roadmap, explain it to your customers... Yes, customers because we already paid for the game
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skyrozz
(@EOD_Skyrozz) reported
@BDubzDM21 @DARKEST_WAVE @playnewworld clearly we didnt as they said in the post that they had problems with servers like ques and such. did you not read the post?