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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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FeralForlorn
(@FelixZander1996) reported
@LemmyBravo @playnewworld "your not allowed to go get dinner or go to the bathroom without having to sit in a queue for hours" totally not idiotic. we have a afk timer already and its on amazons stupid 2k limit and server bound character laws that is the issue not the afkers
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somefoka
(@somefoka) reported
@playnewworld can you implement a feature to lock connection for a few minutes if game crashes or player exit to clean memory? I got a crash and now i have to await queue again....
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Luka Doncic Burner❼
(@Lukastepback3) reported
@nick60073501 @playnewworld Dawg thats a bad GPU issue, not a really good games issue. If your GPU bricked playing New World, then they did you a favor. You needed to replace that POS anyways.
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Ethan Price
(@Paradox_EP) reported
New World "lag detected" "not authorized to keep playing" error. Sick. 2nd lag detected error today. Sent to queue. Sick @playnewworld
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𝔇𝔞𝔳𝔦𝔡 𝔚. 𝔖𝔱𝔢𝔳𝔢𝔫𝔰𝔬𝔫
(@moe_epsilon) reported
@playnewworld I have the requirements. I've updated all my drivers. I've updated Windows. I don't know what to fix because there is no error code and the .exe just sits idle in the task manager. There's nothing to do except kill the process and launch again and it does the same thing.
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Chris Dementia
(@ChrisDementia) reported
@DrakonmanTheFox @nick60073501 @playnewworld Series of events which led to the EVGA cards were due to solder issues. MULTIPLE other cards have failed currently more so Gigabyte cards this go around. This isn't just an EVGA issue.
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Big Jon
(@DieselMethod) reported
@playnewworld Just a suggestion. It would be well received if you implemented some sort of disconnect recovery. I cannot be the only person to sit in a queue for 2 hours only to disconnect after 20 minutes then have to sit in the queue again. My ISP is garbage, d/cs happen often.
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oWhiteops
(@oWhiteops) reported
@savagejourney_ @playnewworld @LemmyBravo You realize they can' just patch something in an hour lol. They have to fix the code or write the code, put it through QA testing, make sure it doesn't break other things, submit it to valve, valve has to approve it then it gets released.
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Kronos/DeeZNuTs
(@DeeZNuTs_Qc) reported
almost 4 hrs to login, fix your god damn server. #Thanks @playnewworld #playnewworld
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David Coulson
(@ItzDoodles) reported
@Natalie7802 @playnewworld That's a good point tbh, never thought about that. Maybe could be an option if you're not part of a company. I don't really care what they do to fix it, as long as they do lol I just want to play this damn game without waiting 2 hours to queue or AFK exploiting
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Onepeg
(@OnepegMG) reported
Hey @playnewworld, I know you guys have a lot on your plate, but for people that crash, holding their spot on the server for like… 3 minutes would be huge for people that already waited forever to get onto the server to play. Also the guys weighing down their W keys afk… help?
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Kal2k
(@WoodyJJ74) reported
@playnewworld Nothing worse than sitting 1 hour and 25 minutes in a Que, just to get down to #1 position and it error out and kicks you back to #966. I'm done with this game. Not even worth the headache.
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David
(@wonkeysmoker) reported
@kfransan @playnewworld the concept of full did not exist6 hours ago. this is just a way to control how many can continue to join a server, does full mean 0 people can join, is full the highest current pop? after the horse has bolted. everyone knew pop was an issue.
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Shane Gadsby
(@shanegadsby) reported
@playnewworld is a little bullshit that ppl can wait 6+hrs in a que waiting to play to log on bugged unable to do anything and when they try to relog to fix it get another 8+hr que @playnewworld
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KDsBurner
(@KDsBurner7) reported
@playnewworld @LemmyBravo If you fix the wait times you'll solve the afk issue
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Advil ♻️📈♦️
(@LilAdvill) reported
@playnewworld Who cares just fix the damn part where i keep getting kicked out of queue
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Daniel
(@Deathleecher87) reported
@playnewworld Tbh the game is super stressful to play. You have to stay online to Play the game. If you choose to go grocery shopping, your doomed to a queue for 3-6h. So you always have to think about every move you do. Fix the server queue. The locking of servers are great. But to late
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WoW.Cyrix
(@CyrixWow) reported
@escape1979uk @Danumis_ @playnewworld A scummy manufacturer not taking responsibility for their defective product isn't New World's fault.. Its a hardware issue, nothing New World can do about it.
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Ethan Price
(@Paradox_EP) reported
@theonlyshawnobi @playnewworld Weird can't enjoy the game when I get lag detected bug and have to relog lol. Or when I can't find iron or half my other tracking on compass so I have to relog but don't know what queue is at the time. Clearly ur tweeting and not enjoying the game as well huh?
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Joshua Fernandez
(@AsianGirafffe) reported
@playnewworld Gotta ******* love it "Lag Detected Not authorized to continue playing" and get kicked while in the middle of the Starstone Expedition after waiting an hour to find people to run it. Then connect back into a 1263 player queue.
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Deezlar
(@escape1979uk) reported
@Danumis_ @playnewworld Yeah EVGA did. Mine wasn't one of those. Unless all AIB manufacturers used the same house with the same shoddy soldering, this isn't that. The game is broke... I burn tested my card then played Cyberpunk for 130 hours with everything maxed. New World is the issue.
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Scorpious_Aleck
(@ScorpioAleck) reported
@playnewworld How about implementing a fix for not being able to enter Amrine Expedition
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Coleman
(@MJColeman_3394) reported
@playnewworld @LemmyBravo This was a major issue in the beta to avoid queue times. Either reduce the queue times, or track player movement.
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SungJinWoo
(@SoloLevelerWoo) reported
@playnewworld Adding some sort of Crash log in protection needs to seriously be considered. Numerous people are having their games crash and then being kicked back into a queue.
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Vizual Arc
(@VizualArc) reported
@playnewworld would love a leisure time for DCing, have had lots of bugs that needed a game restart to fix, but then I get stuck in a 4 hours que, which I completely understand. but some type of leisure time. like 1 minutes or so, and it'll put you at the top of the que kinda like, nopixel
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Alrithin
(@Alrithin) reported
@playnewworld @MitchMalaby You'd think there would be a moment of grace for people to login if their in-game just froze
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Summer
(@deceptacon2010) reported
@playnewworld the option in game to connect my twitch for when i stream is gone, and the on off button in settings for twitch keeps setting itself to off how do i fix this for my stream tonight?
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oWhiteops
(@oWhiteops) reported
@ColbyWi22808645 @St3v3w4it3 @playnewworld See, if only it was that easy they would have done that. There is clearly something holding them back. Some kind of limitation somewhere. Game engine, or source code, or FPS issues or something.
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aaron❄️
(@siimplyaaron) reported
@playnewworld downloaded the update, by the way. not the game. i’ve been playing since tuesday with no problems until after the update yesterday
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capi
(@eveworlds) reported
@playnewworld I don't know if it is a problem of the server itself, or of the enemy itself. I would tell you the server but I don't know it by heart, you can look at my character: capi I would say it's my connection problem, but it happens to all of us in the group when we log in.