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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dark_wolf
(@felipedevilblac) reported
@playnewworld You should increase the amount of people in the ser, if this came you would not have this problem because no one wants to spend more than 5 hours waiting in line to play and worse make a new account.
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Donaz
(@DonazGaming) reported
@playnewworld Bullshit. If i have to eat or something that takes longer than 20 Minuten i dont want to wait another 8 Hours. Fix the Problem and there are no more afk Players.
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knighty
(@Kniighty) reported
@playnewworld what causes the error ‘failed to join login queue’? Only started getting it since you fixed issues with the queues funnily enough?
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BucketPls 🪣 | Nick
(@BucketPls) reported
@ArtMamoon @playnewworld Yeah, that is one of the minor things I was bummed about as well. No collection log that is treated like a glamour system. I got many problems with WoW, but their collection system works wonders!
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Matthew Muller
(@Sieyk) reported
@AlmanaxWinch @SonicSoFast @playnewworld I agree, but after waiting for hours it's not really fair if all of a sudden someone needs to AFK for 30 minutes and now they have to wait a few hours again to get back in. If the wait timer was shorter than the AFK timer, nobody would have a problem.
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Amber Albert
(@obasola3000) reported
@SlyILuna @playnewworld I had the same issue, But it was resolved immediately after i wrote to @calderon_09 . I think you should write to them too.
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William Bowser
(@Sirbilliam1732) reported
@playnewworld Could you fix your game first please worry about these useless ***** later. I play solo and the game is "pull" mechanics for mobs is lacking to say the least. Please look into this issue where you pull mobs from across the map or hell, even if someone else attacks i still getagro
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Azerox
(@Azerox050) reported
@playnewworld Cool, what about a fix so that when your game crashes you dont have to go back in queue again? Weird that it does not have that??
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Tomas
(@tomas75a) reported
@playnewworld At least make each server have the capacity to handle 4000 players instead of 2000. I mean that's really reasonable. We hate waiting for 10 hours in a queue with only 65 left in queue. IT SUCKS. FIX IT!
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DrPineapple01
(@DrPineapple01) reported
@MandatoryMan @getvindictive @playnewworld This has been addressed and already working on fixing the problem with multiple offenses being taken with greater punishment
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Colin Determann
(@colinwdmann) reported
@playnewworld Penalties for a problem you created and have not implemented a solution for. If there weren't a queue there wouldn't be a need for people to do workarounds to afk timer. Cause and effect.
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Matthew Muller
(@Sieyk) reported
@playnewworld Imagine defending the biggest cloud service provider on the planet who is unable to work out how to scale their servers to meet demand. This is a failure of design, not something to punish players for.
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Igor 'oveR' Avilez
(@Igooorz_) reported
@playnewworld This is in the top 3 BS I've ever heard. Focus on fixing the insanely big queue time and then ppl will not be afraid to dc. Simple as that. I know it must be hard to fix, but there are some really good alternatives suggested, like char transfer (now, not later)
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Balmung
(@Balmung) reported
@OxygenLessTweet @playnewworld Did you switch to the newest NVidia driver? Maybe the issue came from there.
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Lee Spray
(@EithorLee) reported
@playnewworld Good! The amount of reddit posts I've seen of people abusing through auto run and making macros to jump every so often to not be booted is insane! I've been reporting them for botting. Thousands of people queueing to login and these people aren't even physically playing 🙄
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ArxnineReacts
(@ArxnineR) reported
@playnewworld The world im trying to login too is Med population so why wont it log me in.. i tried resetting hub andd pc but nothing is working.
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OneMovie
(@OneMovie7) reported
@juststu_ @playnewworld 0 Problems because you started yesterday, thats the only reason. Every server from day1/2 is overfilled.
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nelson justino
(@agentetino) reported
@playnewworld thats a bad decision to make because isnt our fault the queue is yours, i have been 2 days without play because couldnt enter game, because have low time to play, and the time i have normally have to pass on queue!!!!! stupid devs make stupid decision fix game insted
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Nep Thach
(@NepThach) reported
@playnewworld There's a little glitch on the Que/login page. The back screen keeps changing from two characters which has made me thought I logged into the wrong avatar and cancelled to found out it's not the case. Server Delos/Australia. #newworldmmo
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Frvckz
(@frvckz) reported
@playnewworld How about u guys fix the LAG DETECTED issue????
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Colin Determann
(@colinwdmann) reported
@playnewworld Second note on this. You actually had devs spend time to develop an "afk timer detection" solution, when they have been working on developing the solution to the original problem that is causing afk workarounds aka long queues? Wow.
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Valeriy
(@EzrayMTS) reported
@playnewworld everyone is saying that they should just "fix the queues"... easier said than done. if it was as easy as pressing a button don't you think they'd have done it by now? there is probably some technical limitation against doing so
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Burak
(@muziklerisevmem) reported
@playnewworld all my friends in nowhere server and i cant create character? when you guys fix this
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Mal3ficarum | 💀 #TFT #Wildrift
(@mal3ficarum) reported
Really unimpressed with @playnewworld been queueing 2 hrs, then theres a sudden error with their login, restart, 900+ people queue...If its like this when im back at work I wont be playing, I cant finish work, wait 3 hrs to get in a game with 1 hour to play...please fix this...
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Jay
(@Thouforsaken) reported
@Opabennett1 @donshep @playnewworld Instead the priority should be increasing server capacity in most populated servers by 2k, not working on afk dodgers that I doubt are making up 90% of the ingame players. Most likely all this has done has sped up ques by 20 spot an hour
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xube
(@BruhIH8ThisSite) reported
@playnewworld add queue protection i love waiting 5 hours just to crash and wait another 5 hours
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🎃🎀 Heidi 🎀🎃
(@HeidiGames) reported
@SonicSoFast @playnewworld You can AFK for about 20 minutes without getting kicked, that is enough time to eat or go to the toilet. The problem is that some people are AFKing for hours while they go out or to sleep and it's taking a space off someone that is ready to play.
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Eilertsen
(@glenneilertsen) reported
@NakhtiEmperor1 @playnewworld It's like week 1 of launch, issues are normal.
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R&M Comics
(@RM_Comics) reported
@playnewworld Ever gonna fix the issue where the GPUs are frying? I miss the game man but not risking my $600 GPU
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Wozzmatic
(@wozzmatic) reported
@playnewworld This has to be a joke. Honestly just focus on the resources on the core problem rather than trying to scapegoat the players for this problem. It’s an utter waste of time and money. Another step towards tarnishing your brand.