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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Supervixen🦊
(@supervxn4) reported
Please @playnewworld disable wars. Awful experience. Lag and slideshow can’t move. #NewWorldMMO
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Dizzy ✊🍁
(@HeIlstrum) reported
@playnewworld are you guys purposely lagging people out ?
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Deadre_ #BLM #FreePalestine
(@Deadre_) reported
@playnewworld The wars are lagging bad again. Please roll back
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RNDBRL
(@rndbrl) reported
@playnewworld we want to see other player fish when they lift up, it was weird see they lift up nothing, fishing more fun if each player can see what other player catch, making fishing like competition. come on amazon, this is a simple thing to fix
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Issam EL ARMI
(@IssamElArmi) reported
@playnewworld I guess "The Void" means the insane laggy shitfest that are wars.. Fix your garbage game please
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Riivrr
(@Riivrr) reported
@playnewworld Lag in OPR and Wars is terrible. Literally frozen in place and cannot move. Is it lag or all the root affects? Is this intended? You need to watch wars and OPR so you can see what is going on. Longer timers on abilities could help the lag. Hand to hand combat > ability spam.
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Free To Be
(@freeeeeetobe) reported
@playnewworld Having a VERY ROUGH time with your support. Is there any way someone can get any form of support or help with issues with your game ? Been in support limbo for 2 weeks now.
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Krinthor
(@krinthor82) reported
@playnewworld Deleted two of my items which were legitimately bought on the marketplace, left me with armour missing and out of pocket for the cost. Kinda crappy guys, at least refund the dodgy items you delete from legit players, customer service and all that.
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Marcus
(@Realzx_) reported
The @playnewworld wars are completely unplayable lag fests again. Might aswell scrap the game at this point to be fair
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Hoppyzombie
(@Hoppyzombiee) reported
@playnewworld Are you gonna fix the terrible lag soon?
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Dizzy ✊🍁
(@HeIlstrum) reported
@playnewworld LOCK WARS NOW! FIX THE SERVER LAG !!! Just took part in a war on Vingolf and it was a single frame the whole war, some couldn't even move some moved freely , my experience was I could move freely while everyone stood still. WHAT THE HELL.
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GGnia
(@ggniaa) reported
@artishod4 @playnewworld They will never fix houses issues. After 1 month without house I decided to quit game today. Its so sad to see how they ruined the game
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Marcus
(@Realzx_) reported
@playnewworld wars completely unplayable lag fests again. Might aswell scrap the game at this point to be fair
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.
(@nerdao01) reported
@AMZNGameStudios @playnewworld the game is ok. But crashes are bigger than usual after the last update. There is definitely no way to play more than 15 minutes without a crash. Fix it. The stampede of players was already big will increase even more
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Marcus
(@Realzx_) reported
. @playnewworld wars completely unplayable lag fests again. Might aswell scrap the game at this point to be fair
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Megalodong
(@Gr3atL3viathan) reported
@CloutManCometh @playnewworld Back from what? Did I miss a glitch?
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Jamie McDougall
(@JMcDougall) reported
@playnewworld Soooo.... you Nerf essentially the weakest build in the Game?!? (Healer) WTF are you thinking?.. I've invested almost 200 hours in this build and now I expect I'll not be able to finish any of the main story line on my own Pve... without a tank to carry me? Ridiculous. Fix this.
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Meghan
(@meghandocwho) reported
@escape1979uk @Deasy08 @playnewworld All you gotta do is look it up and you'll find it. If it says otherwise, good for you it's New World's problem.
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Meghan
(@meghandocwho) reported
@escape1979uk @Deasy08 @playnewworld It's the cards issue, not New world. That was brought up when cards starting failing in the first place. I forget what company exactly but I think it's EVGA. I could be wrong on the company but I do know 3090s on a certain company were failing because of the company.
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Jon R
(@J0nnR) reported
@playnewworld trophies and furniture trades still disabled, how many days to fix it?
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Charls
(@Charls19838741) reported
@ABottari82 @NicoKuroKusagi @playnewworld HAHAHAHAHAHA Are you really saying that if you pay for a product only once instead of monthly then it's okay for it to be broken? Pathetic
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Brandon Debronsky
(@BrandonDubs) reported
@playnewworld can anyone assist us? we just had a war and half of our company is stuck inside after its ended. This plus the lag makes war unplayable. Server is Kay Pacha war was in Mouringdale.
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Vizbear
(@Vizzibear) reported
yo @playnewworld any chance you fix your stuff? the lag is worse today then it's been since release in wars..... literally unplayable.
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Sommer Plays Games
(@SommerPlayGames) reported
@MiltonYeoh @SomethingJaxson @playnewworld Update your GPU drivers. Had the same issue, this is what fixed it.
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Ramonrtj
(@Ramonrtj) reported
@polanspringslol @AndrewAlonzo90 @playnewworld So you are not happy with AGS and the game, just like anything, when not happy with their service and product you find something else. Others still enjoy the product and service regardless of your own opinions and bad experiences, which is unfortunate, best of luck.
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Inch
(@DefinitelyInch) reported
Feels kinda pointless playing anything but range right now in @playnewworld. A lot of the changes have fundamentally broken close combat. Especially if you don't have a dedicated healer.
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Myrn
(@Myrnisth3word) reported
A hot fix needs to be rolled out for OPR and Wars @playnewworld
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Deezlar
(@escape1979uk) reported
@meghandocwho @Deasy08 @playnewworld This isn't the same soldering issue with the EVGA cards in the beta (mine is Gigabyte) Basically the game forces too much power draw even when limited in Afterburner (set to 80%, will still draw spikes of 120%) and this pops power stages on the GPU
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Zakaria Abdeloissah
(@ZAbdeloissah) reported
@DaniDawnstar @playnewworld Yes please add more female skins , then fix the game then add content to the game . let's keep our priorities straight .
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Deezlar
(@escape1979uk) reported
@JacobJenson6 @playnewworld Nope. Sorry. If cards were damaged with those games it was through ****** overclocks. Not the cards themselves. New World is a ****** piece of software The data speaks for itself with the sheer number of people having this issue.