New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/31/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ayoungbloke ayoungbloke (@ayoungbloke) reported

    @playnewworld @ochapeieiro after a 2.5 hour waiting queue some sort of auth failure, connectivity issues and no characters/servers to look at. username: Kantho

  • moya_rojo Germyg56 (@moya_rojo) reported

    @playnewworld its time to 10k people in queue for a server login and then internal error kekw, nice 40€

  • Ringod123 Paul Ring (@Ringod123) reported

    @playnewworld What a joke, is that how you are lowering log in numbers? just been at 1 in queue for 20 mins, then had a "failed to join login queue" error and now im back to 27th.

  • city_sloth Sloth City (@city_sloth) reported

    @playnewworld The game is broken

  • CobraRedx RedxCobra (@CobraRedx) reported

    @playnewworld How could you not foresee the que issues. What a ******* joke.

  • pilkington_andy Andrew Pilkington (@pilkington_andy) reported

    @Queen_OfPoisons @playnewworld I have the same problem

  • RThorns7 RoseThorns7 (@RThorns7) reported

    @playnewworld Thank you for you hard work, it’s very frustrating getting lag detected and being removed from the server then being placed in a 300+ person queue. I understand issues will happen but with not being able to load directly back in I can’t help but feel screwed.

  • SkyTeck02 SkyTeck (@SkyTeck02) reported

    @playnewworld Could you fix "message of the day" on companies? whenever you press a bounded key like "g" or something it quits the message and shows like the inventory or something. Makes it impossible to actually type something. And make copy paste possible pls. Thanks!:)

  • Zufalayka Zufo (@Zufalayka) reported

    @playnewworld @ochapeieiro @playnewworld mine is fixed now. I belive it was a server connection issue. I can queue now

  • MyNameIsMorix Morix (@MyNameIsMorix) reported

    @playnewworld I've been waiting since 7am EU time Every time I got close the queue failed or gave an error and put my back to the start, the last queue I was at 6800 from 10:40am BST and when there were 70 people left at 7pm BST it failed again and now I'm to the back of new players queue

  • Thesangosa Sangosa (@Thesangosa) reported

    @playnewworld After staying 5 min without doing anything on the error screen, my character showed up, 55 position in queue rn

  • Dankryles Daniel Hayles (@Dankryles) reported

    @Luigizzor @NoxieProxie @playnewworld No, you can't, otherwise every other MMO released wouldn't of had server issues at launch.

  • AhmedHZBA Ahmed (@AhmedHZBA) reported

    @playnewworld Can you acknowledge the problem with EU servers and when are they expected to be fixed??

  • Mondmann14 Mondmann (@Mondmann14) reported

    @playnewworld the EU login servers are down right?

  • JRice728 Joshua Rice (@JRice728) reported

    @playnewworld come on… wait in que for 5 hours, play for 15 minutes, get a fatal error, game crashes, log right back in, get sent to the back of the que? I mean seriously, WTH!

  • NakathEO Todd (@NakathEO) reported

    @playnewworld You need to fix the 'queuing for a staring area' bug ASAP. It's completely nonsense that we are having to wait forever to get back into the game because we had work (or whatever).

  • eldarioth Eldarioth (@eldarioth) reported

    @Nozzabox @playnewworld more than 3 hours in Q. Get in game and BOOM crash to desktop, back to 380+ in Q :(

  • FeelTheFearr Michel (@FeelTheFearr) reported

    @playnewworld @ochapeieiro My character name is Coitus. I cant login anymore. Im lvl 15. I see my character and then is fine

  • pilkington_andy Andrew Pilkington (@pilkington_andy) reported

    @BeardoBenjoYT @playnewworld Love this game was playing it from 7am but can't get on seems login server are busted

  • SethxTricky Seth (@SethxTricky) reported

    @playnewworld Our ISP has been having issues today. Every time I get disconnected I get a 1000 player queue. 😭 Please open more space on Xibalba. 🙏🏻

  • wildmooshe Mooshe is OPEN FOR COMMISSION! (@wildmooshe) reported

    I think the biggest thing @playnewworld is missing right now is a grace period for queue. If you disconnect due to a bug, and reconnect within 10 minutes, it would be great if it prioritized you to the front of the queue. This would make the experience so much smoother.

  • OfficialIPowis Jamie Powis (@OfficialIPowis) reported

    @playnewworld Why are queue positions not saved for a period of time? I have been queuing for 8 hours!!!! my game crashed with this recent bullshit error, im now back in the queue at position 7000+ its not acceptable

  • WicketXS WicketXS (@WicketXS) reported

    @Its_Jakeyyy @playnewworld Not like they had this issue in the beta's how could they know? <- Sarcasm BTW.

  • Michael59440635 DMaxximus (@Michael59440635) reported

    @Krafteon @playnewworld The Lumberyard engine INTEGRATES AWS so that developers can host their games on AMAZON SERVERS. So perhaps they don't get top shelf funding, but that's not the issue. Servers are the issue.

  • MindofX1 X$🦍 (@MindofX1) reported

    @amberinie21 @philou225 @playnewworld It’s just basic resources. There not going to open a server to 20k people for it to crash. They want to safely roll out. There are plenty of servers right now that have no wait time.

  • 6UnknownEntity9 Robert C (@6UnknownEntity9) reported

    @playnewworld You took 2 extra months and you didn't fix Fireball just going through center body of enemies?

  • BaloneyKiko Kiko Baloney (@BaloneyKiko) reported

    @amazon Fix your @playnewworld servers! Biggest company in the world....how many delays....can’t even get in a game....smh.

  • gambit_martin Gambit (@gambit_martin) reported

    @Osxgeekgirl @playnewworld Ok, so I cant make a character on EU servers because of some bloody errors but I can make one on US server with no problem and jump right into a queue with 200 players ahead of me. I play from bloody Czech Republic. I dont want to have character on US server....

  • NakathEO Todd (@NakathEO) reported

    @playnewworld Please fix 'Queuing for starting area' queue bug ASAP. It's infuriating that we are being penalized for playing earlier in the day.

  • retentiontime wall time (@retentiontime) reported

    @playnewworld I do experience issues with my Ryzen 5 5600G. It seems to be a Ryzen problem since there are mutliple reports on the same issue while everybldy has some sort of a ryzen cpu which will cause the game to crash and also the pc to reboot.