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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shelby
(@RealShelbueno) reported
@playnewworld the hammer is absolutely broken. You get CC locked for 10 second and die. Balance your game… Jesus
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J
(@ooCOMTENoo) reported
@Sprocketfix @playnewworld I played every dungeon and arena never had that issue bud, you sound like a caster that doesn’t know how to dodge, the type that gets booted lol
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Vitor
(@Vitor_TribeX) reported
@playnewworld Hello @playnewworld In SA world, server DILMUN, mobs and corrrup in Mirkgard are bugged... please, fix it please...
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Vitor
(@Vitor_TribeX) reported
@playnewworld Hello @playnewworld In SA world, server DILMUN, mobs and corrrup in Mirkgard are bugged... please, fix it please...
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Dariel Becker
(@the_tacbacon) reported
@Onyx1831 any idea why players using mobile T-Mobile Hotspot get the "Unable to establish connection with the server" error? @playnewworld
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Austin Scott Bruner
(@thetiip) reported
@playnewworld you know it would be useful for the PTR to have all the locations unlocked so you can actually adventure around. I cba walking everywhere to be able to teleport to test issues for you. Oh yeah you might wanna patch the ice gauntlet this patch or we gonna have a hatchet bug 2.0
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merida
(@kakovalipuduk) reported
@playnewworld I'm trying the launch the game but it keep saying "connection error" does anyone know how I can get rid of this?
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Gamer-Man : Jacob
(@WightBoyOS) reported
@playnewworld "To those players who are waiting to use their tokens until these contracts are resolved, a recent service change should have unblocked those with invisible open contracts." Lies still stuck. Going on 15 days :(
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.
(@ColeHayes0) reported
@escape1979uk @playnewworld Thought this was only an issue during the beta ?
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Jason Daniels
(@Jaysinrd) reported
I've had so many "crafting attempt fail" over the past couple days in @playnewworld I'm about to give up on crafting all together #NewWorldMMO all these issues popped up when transfers opened and my server got flooded, now long queues again and laggy as hell
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Deezlar
(@escape1979uk) reported
@ItaAndyOfficial @playnewworld Glad for you mate. I know a lot of people loving it. But on launch it blew my 3090 which I was able to RMA. There is a problem with this game that Amazon need to acknowledge and fix. (Not the same beta issue)
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Eşşeksıpası
(@Eeksipas1) reported
@playnewworld Seriously.. how about fixing game first. Lag all the time in main cities such as everfall... 30-40min queue to play.. anytime game crashes or lose internet u have to wait over and over again... how about putting layers to game?
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Albert
(@LurkingZombie_) reported
@playnewworld Wait, will this address the armor issues as well?
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Sedgythurgo
(@Sedgythurgo) reported
@RevZareh @playnewworld I’ve been emailed after my appeal (9days waiting) and they told me my ban had been removed. Still can’t login yahooooo
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Matthew O Doherty
(@Jaggeh_ie) reported
@playnewworld will the upcoming patch fix the infinite spawning enemies in ebonscale and reekwater quests?
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Deezlar
(@escape1979uk) reported
@ColeHayes0 @playnewworld No sadly. Blew my Gigabyte 3090 (not the same solder issue as the EVGA) Amazon washed their hands of it despite several reports of the game causing too much power draw and the frame rate capping still not working Mine was RMA'd. Not touching the game until a confirmed fix
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𝓙𝓪𝓶𝓲𝓻𝔂𝓸
(@O_z_O_o) reported
@playnewworld Try to fix no reason BANS! before new content. Dozens of people get perma bans without any clue what they did wrong. When we ask customer service they just say "you banned for cheating" while fish and gathering bots dancing next to them even though we didnt commit any cheats...
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Damn Wizard
(@curtis_fugitt) reported
@playnewworld could you guys fix voidbent helm and boots so they can be dyed? 🙏
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Thomas
(@sellnex) reported
@playnewworld Fix the goddamn 250 strength lag!!!!! And also fix shattered mountains on server Midgard...
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Gorgnite
(@Gorgnitee) reported
@playnewworld Anybody having the same issue as me? Everytime I try launching new world on steam it says there’s corrupt files? I verify the files but it still says there’s corrupted files, not sure how to fix this?
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Cosmin Dragan
(@XayraX91) reported
@playnewworld Fix Bleeding Sweep, it's bugged, no bleed applies after the skill is used.
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Aye
(@itzSpyda) reported
@playnewworld I feel like this is something you should decide to fix in the near future instead of banning players.. Cause let’s be honest. A YouTube presents this to their community, most likely 90% will be doing this “exploit”. to gain an advantage. Happens in a lot of other games.
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CRAZY_AUSSIE_GAMING
(@mcgamer88) reported
Well I think the kibu sever is dead People duplicate in items People paying other companies to leave And gold is their anything that can be done it's Yellow is causing a lot of problems thay is a twich Streamer who is paying people off To trash of a company's @playnewworld
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Øyvind Strand
(@Sprocketfix) reported
@_OxyhackTTV @playnewworld Well, when the mobs/boss pushes you OUTSIDE of the map or area... Then you have a problem with push in the game. Im not saying we should remove the push, but reduce it abit.
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Mike Roat
(@91Roat) reported
@playnewworld Hopefully they will fix people getting banned for making new characters to look before switching servers.
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Kain
(@KrAzYezT) reported
@playnewworld Idk if this issue has been addressed but, Last update completely erased my house with all my storage chest in there.
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HavoK Buhan
(@HavoKBuhan) reported
@playnewworld Please stop banning people for mining orichalcum ore. my brother got banned sitting behind me for cheating while mining orichalcum in restless. The forums are also showing this issue and Amazon just told him he isnt getting un banned and to stop asking.
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RadFu
(@RadFu1) reported
@playnewworld Well heres one to Fix, Arrows travel slower than fire/ice blasts and the fire/ice blasts have a larger hitbox radius than the arrows. Oh Heres another, the mobs clip into you when they get point blank making you shoot your arrow out of there anus not registering as a hit.
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pollainfluencer
(@TheDantesito) reported
@playnewworld When u gonna fix the light armor bug and dead servers? :)
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AudioVision
(@avaudiovision) reported
@Mom3nto_Mori @Casperite2 @playnewworld Servers are a lag fest still whatever bandwidth is the cap currently AWS need to x2. How's about sort this game out .. then talk about what is left of the pop when it's done ... cod and bf2042 out and a whole bunch of other games like ashes etc n arc . They missed their window.