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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Aishi
(@AishiNYC) reported
@playnewworld Suggestion: Server migrations should allow faction changes. Factions are different across every server and Covenant players on my new server didn't gel with me so I picked Marauder, we should be able to meet with our friends, let us fix our factions upon migration!
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richard moore
(@MoorePfsatlanta) reported
@playnewworld Itd be nice if I could get in . Sitting at 47 in the queue and waiting for 2 hours before I get an error .
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Troye
(@Troye_______) reported
@playnewworld Adding worlds does not fix the problem. Server cap is 2k and you let how many sign up for server?
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Savathûn Apologist
(@grumpyrobins) reported
@HaydnOSmith @playnewworld @AMZNGameStudios Same issue here. Seems it is working for some, not for others. :(
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Кек
(@ruwowkek) reported
Some statistics for you, @playnewworld. How much time do you need to log in to the game with 3k queues? 5 hours! And the queue is not a problem. The problem is timeouts, expired and invalid tokens, unavailable servers, and other errors we get during the queue. 1/2 #NewWorld
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th
(@teagarei) reported
@playnewworld @geeksharp fix bugs on dungeon!!! server taparloka
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William Rosales
(@Funkmaster_Will) reported
@playnewworld is anyone having issues linking steam account to new world for twitch drops? I click link account, it shows my profile I click sign in and nothing happens.
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th
(@teagarei) reported
@playnewworld FIX THE BUGS IN SERVER TAPARLOKA, dungeon and god mod!! fix now pls
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Sillon
(@Kanamon27) reported
@Skimatik_Gaming @playnewworld The game is fun, but it sucks massive **** that the best chance to play the game is login early in the morning and never disconnect or you'll get a queue of hours which is incredibly absurd
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Justin Doescher
(@DoescherJustin) reported
@playnewworld nothing like being stuck in a queue to get back in your world for almost 2 hours just to have it error out once you are 10th in line. FIX YOUR SERVERS. THIS IS UNACCEPTABLE.
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🎯
(@Defianxt) reported
@playnewworld @Chadesh How is it a problem lol
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EsiwZ
(@esiw_z) reported
@playnewworld Is there anyway for me to get a server transfer today. I have a level 30 account that I am tired of waiting in a 2000+ queue world to progress on. Been kicked from queue twice and server disconnect from bugs.
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A4 xSerenade 💪🏼
(@xxSerenadex) reported
Just here to ***** on Twitter @playnewworld . It's tons of fun getting home from work then getting stuck in a 2 hour queue to play your game. It's even more fun when I get out of queue with an error code and it becomes a 5 hour queue.
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Naori MMO
(@NaoriMMO) reported
@playnewworld any issues with Twitch drops? I have claimed it all and connected but can’t use the weaponskins in-game, says they are locked. I can use the pirate skin though - any solutions?
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wakkytabbaky
(@wakkytabbaky) reported
@playnewworld half you queue problem is also people afking on the server to stay logged in and avoid said queues, either implement 3 ,4 or 6 hour restarts already
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Snerv
(@SN3RV) reported
@playnewworld Question, I can’t find the answer anywhere but is New World a “Live Service” game? Meaning frequently updated with new content
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WhyCallMeAce🇵🇷
(@WhyCallMeAce) reported
Was 6o in queue some how it crash have to requeue again now I am 1743 😢😫 why? @playnewworld
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Casperite
(@Casperite2) reported
@takauri25 @Skimatik_Gaming @playnewworld No the problem is the idiots on twitter insist on being on same servers as streamers so long queue is their own doing at this point. There are plenty of servers with no queue right now if they want to play. Their "friends" can join them there with server transfer soon
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James Smith
(@JimJimmehyo) reported
@Ayo_ItzRed @Skimatik_Gaming @playnewworld ok i see what your problem is now, it's that you can't read.. if you could, you would've realised i said "it's normal, but still unacceptable".
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Shxdowz
(@ItzShxdowzTV) reported
@playnewworld theres no way that i crash playing your game then it makes me sit in 2k queue, now i just cant play for rest of the night...people that crash need to have priority in queues
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Lauren J
(@PineappleLoren) reported
@playnewworld I just sat in a 4 hour queue, only to get the "a connection with the server could not be established" error and now my queue is 2300.. at minimum an additional 4 hours. You going to fix this anytime soon?
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Hyperthottt
(@Hyperthottt) reported
@playnewworld You guys know that this game will be popular and you didn’t prepare for the Server load issue 🤡🤡
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Lumynestra
(@Lumynestra) reported
HEY @playnewworld I waited two hours to then "failed to join queue" bull poop! Please fix this, I was put back in queue NOW OVER 1000 :( What the freak man! #NewWorldMMO rip my dreams to play tonight!
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Jeune Gorille
(@SebastienLafra6) reported
@playnewworld In queue for 2 hours , log in , game crash , back in queue position 1887. Nice dude. Small indie compagny.
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Sir.Dabbeth
(@ConfusionFusio3) reported
@playnewworld hey ******** fix the servers switching is not an option when my entire company is in the other server...and please let us all know why it takes 2 ******* weeks for a solution to come about.
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GruntGaming11B
(@Gaming11B) reported
@Gi_Boots @playnewworld @LuDa4k_ It wasn’t the game that caused that I ply on a 2070 super 0 issues
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S1Cness
(@DTS1C) reported
@playnewworld Instead of adding bunch of worlds that no one wants, fix the 1000+ ques on the ones that exist. People aren't joining a world just to have to do your transfer bs later. You had MONTHS to fix the server issues; maybe you shoulda delayed this instead of Lost Ark (that's finished)?
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Magoshkov
(@j0shmagosh) reported
@playnewworld You need to issue out character transfers right now...like right now.
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louis
(@ctlnls) reported
@playnewworld FIX YOUR DAMN SERVERS I CANT LOG IN
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Kimberly Anderson
(@Kjaphotography) reported
@playnewworld I waited in a long countdown and finally got to 1 and got an error message… cannot connect to server… I was having no internet issues and appeared to be connected… so in countdown line again… 😢