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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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LOLUBROKE
(@LOLUBROKE) reported
@playnewworld What a supportive community we have. Lets rush them even more so they can quickly fix the mistakes and put the servers back online without mistakes..
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MsFireGG
(@MsFireGG) reported
@PragueSks @playnewworld I cannot do anything but laugh at this… guess better than crying. Surely I’ve never made similar error in programming 🙄 but to let this go live……
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SKS_Prague
(@PragueSks) reported
@MsFireGG @playnewworld Because 1000.00 in US and 1000,00 in EU, it made many issues. SQL :-)
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Dries van den Enden
(@Dries_1979) reported
@playnewworld Apologize for breaking the game AGAIN? Better take some time to really fix the issues and do a relaunch. Most actions taken untill now had a negative impact on the game experience. Most issues are not fixed, but patched and keer re-appearing.
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CJ Carnage
(@CJ_Carnage) reported
@playnewworld WTF! Servers down again!? So sick of this! Barley able to get time to play and when I do, the servers are down.
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SKS_Prague
(@PragueSks) reported
@MsFireGG @playnewworld I Believe this Is the issue because people got exactly 100* more then trhy should get.
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Satheesh
(@Krazy_iDeas) reported
@playnewworld @playnewworld every single time you shut down the servers and introduce 10 bugs while you fix one. Better take the servers offline for a week, fix everything release it. We can wait
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Llamahs
(@Llamahs) reported
@Irenicus71 @CdubFromMI @playnewworld What it sounds like. Anyone who says they need to fix anti cheat and bans most likely got caught.
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Lark
(@depawky) reported
@playnewworld freeze and crash after new patch, cant play the game!
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Svent0341
(@svent0341) reported
@playnewworld I didnt get any compensation. Is that the issue you're investigating?
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Tony
(@TonyNuMetal) reported
@playnewworld And again problems in Europe servers, is amazing how we paid the same than others servers, but have more problems and less time to play. Good Job to the developers, is a pitty we can't reepay the game back.
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Edin
(@Edin30710750) reported
@playnewworld Fix the ******* trophies, my bags are full of these things and i can do nothing with them. Pick up 10 tree branches and i cant ******* walk anymore.
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Legendarny_ mdw
(@LegendarnyMdw) reported
@playnewworld amazon you are "geniuses" ... you would set your own prices from the middle market prices and give you constant dreams of things in the store and wow problem solved ...
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Rhynhardt Burger
(@autisticburger) reported
@MUNCHiiS_ @KayreeTV @playnewworld just remember it is a brand new mmo, even WoW was like this in the start. You fix one thing in coding and 20 other things break. Its going to be a while before the game is perfect
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Jackal
(@RagingJackal) reported
So as of now @playnewworld has disabled 90% of the most recent patch they were pushing out. Way to ******* be. Way to take what little confidence was left and drive it right into the ground. Announcing horti gear fix and comp and then removing BOTH is a massive ******* LOL
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@minofwarhammer @playnewworld I could name you dozens that have done this after launch. Would you prefer a game with issues that ISN'T patched? You didn't think this through, did you?
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DPJ
(@dpjsc08) reported
@GhostPK12 @official_lieu @playnewworld There is no proof bro, only these dudes that don't know the situation & will bring it up for no reason due to obvious issues they are experiencing IRL.
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Mark rowlands
(@Markrow88206679) reported
@TheyCallMeJuzou @playnewworld Its not a billion dollar company its a trillion dollar company, and first time errors are all well and good and everyone makes mistakes, but if you do not learn from them then what is the excuse? Its just not good enough
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Wuuut?
(@wuuuUtwut) reported
@playnewworld So many "I" this and "I" that. They tryna fix the game for us all, and it has not been issuefree since prelaunch. Lot of work takes time, or it may be just as scuffed results.
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NE29 Rags to Riches
(@DarkbyDesign19) reported
@TheBadassRogue @caustic_demon @playnewworld well no they couldn't because of the weight issue
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Azmatic45
(@Azmatic45) reported
@playnewworld This is fcked up of me. But can you hire someone anyone so they get there **** together these problems are not minor they are affecting the entire game on a massive scale
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Esfato
(@esfat0) reported
@playnewworld good way to lose players you have been pulling the server for 2 days you fix 1 thing you spoil 10 for God do you know what the testers are before sending the updates ??????
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David 💎🙌🚀
(@DavidTradesFx) reported
@playnewworld Anytime I try to play this game it's just down or under maintenance please fix the game 🙌
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alpin/arupin
(@apodinsyeah) reported
@playnewworld PLEASE FIX THE OUTFITTING STATION NOT WORKING CRAFT BUTTON PLLLSSSSSSS
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Richard
(@KinWanteD) reported
@playnewworld hello development team i hope you guys wont ruin the game as EA did with incompetence with SWTR now their game is free to play they had wery similar issues when they released the game most of community of players felt like they paid for pre Alpha version of the game
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Ciaciux
(@FlaviusTheodor) reported
@playnewworld What we want as a gaming community with a big desire to play this game? We want a full wipe, take the game down, take time to polish and fix, hire a proper team of game testers and more devs and relaunch from scratch EASY WIN for the future
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Bob Chichinske
(@bob_chichinske) reported
@playnewworld has so much potential and it really sucks to watch it getting dragged through the water because update after update something new breaks....just take servers down for a ******* week and fix the game.
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Grim
(@Grim70118301) reported
@TudorM1 @playnewworld I know nobody likes rollbacks, but if everyone complaining is so extremly efficient in 4h to cry about it instead of hopping for a fix, you would have completed the game weeks ago.
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Mitch
(@_RuGGeDx) reported
@AcidSnake87 @playnewworld Where do you come off thinking you do? I stated an opinion and a play style I enjoyed. But Hey if you're hurting with any personal issues at home. Send me a dm ill try and talk you though it.
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@playnewworld What about the game breaking issue of NO MAIN QUEST which means NO AZOTH STAFF? I've reached out to support but nothing.... I love the game but this is really frustrating