New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/15/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • THE_P3D Pedro Graca (@THE_P3D) reported

    @playnewworld @playnewworld, this does not work...4 hours wait to go from 1583 to 94. Got the error, click ok, I am now in position 1563 about to go play GTA

  • Elchomper1990 Elchomper (@Elchomper1990) reported

    @playnewworld And it does not seem right to me that € 40 is being charged for the game when there are problems with the servers And you are not doing anything, it should be put in the game cheaper

  • fubrad69 🍞 Breadley 🍞 (@fubrad69) reported

    @playnewworld not great to wait patiently in a queue just to be given a connection error with no way to jump back in said queue and instead be pushed to the end of an even larger queue... internet is 100% fine and I have played since launch no connection issues.. fix this plz?

  • BirchEzekiel Ezekiel Birch (@BirchEzekiel) reported

    @ActnFly @getvindictive @playnewworld I heard that was only an alpha issue. But I suck at keeping up with game news haha

  • Chris_Winlock Chris Winlock (@Chris_Winlock) reported

    @LegitBobbyHill @K__Med @playnewworld Yeah the game is good but it’s not worth waiting in queues for hours to play. It’s a shame they didn’t do better with their servers. Amazon is big enough they should never have these issues.

  • MPhil0sophy ModernPhil0sophy (@MPhil0sophy) reported

    @playnewworld i bought a game, what i got is queue time to play with my friends, if this won't fix in a week i will refund the game.

  • Bimutv Bimu (@Bimutv) reported

    @playnewworld I haven’t been able to play new world for more then 2 days now due to a bug that makes me unable to move or shoot and it says “time since last response” on the top right and that number goes up indefinitely. Please fix and keep up the great work, I’m loving the game

  • Kheldor92 Kheldor (@Kheldor92) reported

    @ErisRavyn @WhoaFlyingChair @playnewworld I play on one of the most populated servers, zero to no lag, your internet must be ****

  • BrianClough_IRE Brian Clough (@BrianClough_IRE) reported

    @playnewworld How about you get your backsides in to gear and allow people to transfer servers... That would solve the vast majority of these issues... Even putting a limit of how often you can transfer wouldn't be a massive hassle to program.

  • thisisinvisible Mr. Cat (@thisisinvisible) reported

    @playnewworld Do you have any way to pass along a message to the developers or tech support? Armine has had major desync problems since Friday morning on my server. Server is Sarragalla :s

  • Whaazz2 Whaazz (@Whaazz2) reported

    @playnewworld Are you aware of the problem "You are queueing for a starting area..."?? What is the status for a hotfix or a update on this issue? Been this for 4 days now!!

  • MadzEjzing Mads Ejsing (@MadzEjzing) reported

    @playnewworld Constant loading screen on your "territory war" its great, good thing i didnt plan all day for something that is broken for half our team (Sarcasm may include) hope you fix it soon or we get some compensation for the lost time and "rewards"

  • TheElfishGene Duke Orbal of Ombalique (@TheElfishGene) reported

    @playnewworld Pick an empty server they said, so I did. No queues on empty servers they said, and there wasn't. Sign in to my 'empty' server today! You are 465 in a queue! #NewWorldMMO

  • ItsGrizzBizz GrizzBizz (@ItsGrizzBizz) reported

    @playnewworld Also yes I believe more servers should have been available from the start, I believe a lot of issues will be fixed when they open up server transfers. Cause I see servers with only 300 people playing that i'd loveto go to. Just waiting on transfers to open up.

  • Zebrvs Kyle (@Zebrvs) reported

    @playnewworld I'm getting super high MS on EU Servers, I'm EU of course normally got around 40 now I'm spiking from 80 to 800, is this something you're aware of? Many players seem to be having this issue maybe it's just our server?

  • Kal3nor Martin (@Kal3nor) reported

    @playnewworld I absolutely agree with this actions. But I also feel those players, who are trying to avoid a queue after spending several hours in it. By trying to avoid the problem, they become part of the problem. That's why I think those players should be disconnected, but nothing more.

  • Memphis_Pains MemphisPains (@Memphis_Pains) reported

    @playnewworld The problem is that if you don't do this, you go to work all day and spend your entire evening waiting in a server queue. They just want to be able to play the game at some point

  • Pagiraynia Augustroar (@Pagiraynia) reported

    @Ruziska @kusqt @playnewworld The problem with it is that many people would still wanna transfer to a high populated server from light servers. I do not believe they will allow that to happen otherwise it doesn't solve a thing essentially.

  • AdrianK17630209 Adrian Koch (@AdrianK17630209) reported

    @playnewworld Loving the Game, took holidays for the Release LOL, never the less if i work normaly 9-5 its impossible to Play on my main Server char lvl 38. 4+ hrs Q time 😥 Hope you fix that asap or let us transfer !

  • ClydeThaMonkey ClydeThaMonkey 🇧🇻 (@ClydeThaMonkey) reported

    @Elpapoaa @playnewworld Other than the queue issues and no synced quests, Ive enjoyed the game a lot. I recommend googling how to get into the same starting areas as your friends so you get synced quests. Sadly we didn't know about this. Only me and 2 others in my group who has synced quests

  • GreeniPeach Dome Ermark (@GreeniPeach) reported

    @wenger_03 @PlaynewworldDE @playnewworld I gladly accepted the queue to be able to play with my friends, but to wait 2h and have a crash after 10min. I can hardly play anyway, because after work the servers are a disaster...

  • abhiver35225312 abhi verma (@abhiver35225312) reported

    @playnewworld Never had any issue in Vancouver time zone no wait time

  • Diva9441 Diva944 (@Diva9441) reported

    @playnewworld Please fix the quest log dissapearing issue! Ty

  • mgreer72988 Megan Greer (@mgreer72988) reported

    @playnewworld Maybe fix your maps so I don’t have to re log to see quest icons and cities 5 times in a row, before you do this

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld Fix the Scratchrock pve faction quest. In the description it lists the target as "them" when there is only ONE that spawns. And also the quest requirement requires a paw to be skinned and this is not possible when only ONE person can loot per spawn.

  • Diva9441 Diva944 (@Diva9441) reported

    @playnewworld Please fix quest log dissapearing. Ty

  • ItsGrizzBizz GrizzBizz (@ItsGrizzBizz) reported

    @playnewworld Also yes I believe more servers should have been available from the start, I believe a lot of issues will be fixed when they open up server transfers. Cause I see servers with only 300 people playing that i'd love to go to. Just waiting on transfers to open up.

  • Ricmaniac Riccardo (@Ricmaniac) reported

    @playnewworld HOW THE FUUUUUUCK DONT YOU GUYS HAVE A FREAKING GRACE PERIOD IN YOUR ******* GAME?????? I waited 4 ******* hours to play. after 15 minutes i get a freaking "New world encountered a fatal error" and just shuts down. Instantly boot up and again a 1600 queue! AMAZING!!

  • faysaw22 faYsaw (@faysaw22) reported

    @playnewworld Fixed the login bugs my ***. Spent 10 hours in queue just to get a "Failed to join login queue"-error message. Cheers for that

  • Diva9441 Diva944 (@Diva9441) reported

    @playnewworld please fix the quest log dissapearing from the game issue! Ty