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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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El Capitan ☯
(@Kalasjj187) reported
@playnewworld Fix your ****! For hours in a queue just to see a connection lost so you can go back to the last one of the queue!!!!
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ElvaindelYT
(@ElvaindelYT) reported
@playnewworld Hi, can you address server problems, just been waiting for 4+hrs in the queue to be kicked out of the queue and put at the very back again. Absolutely ridiculous.
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Touhidul
(@Touhidu84794004) reported
@DrLupo @playnewworld Will the YouTube vod be available later? It's not working right now. I missed it because of my medical treatment.
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Rhuraidh Garness
(@Icaris_7) reported
@playnewworld hey, want to fix your queues and stop kicking people out of them after multiple hours? at least put in a grace period to get your spot back in the queue when it disconnects, people paid for this game and scant even play it…
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon too. Please fix!
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FiestyLass
(@Fiesty_Lass) reported
@AchilleHenriqu3 @playnewworld had the same issue
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Lorenzo
(@iitsLore_) reported
@playnewworld Time to play? I'd like to, seriously. But i keep getting kicked out from login queue. 1, 2, 3 hours of queue and then i get kicked out. Nice work devs. Good job. You had weeks and beta tests to check the servers capacity and this is the result? Imma go for a refund asap
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Ernani Paiva
(@NaniVP) reported
@NBKMistik @playnewworld Well I'm on the wait of the Linux base is allowed to play without the anti-cheat problems. As soon as this is resolved I will jump on the game. PvP seems quite fun.
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The Boogie
(@knownAsBoogie) reported
@playnewworld In iran we have problem connecting to the game pls fix it
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ADCArtAttack
(@ADCARTATTACK) reported
@playnewworld @dealer_monkey Just to test, I deleted my character, and started a new one in the same server.. I'm not 490... my old one was 2100. So you are prioritising new players!!! Is that to prevent refunds? Get new people playing.. DEFINITELY passing this game service
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Kizzz0 🕹
(@Kiz0Sm1th) reported
@playnewworld Fix the ******* game!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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NwL
(@nicklaswendell1) reported
@playnewworld you need to fix your god damn server problems asap. It cant be right that you have to que for 4 hours at 12am, what do you think will happen when the time becomes 4pm and all from eu are getting Home from work? What que times are we talking then?
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Carlo Sozzi
(@Carlo_Sozzi) reported
@playnewworld This morning I have been kicked from the queue on Bifrost EU. I was 250 and put back to 1900 and just now I got down to 1100 and kicked back to 3300 a friend also having the same issue. Thought I would report it. Don't mind the queuing for 5 hours and going back
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Allan Law
(@allan_law7) reported
@playnewworld not happy wuth these server issues! Bought a game and I can't even play it. Twice booted from the queue. 4 hours of queuing for nothing ffs! Sort this out. Paying customers and half can't play!
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Discript
(@Non_Discript_) reported
@playnewworld 8 hours played to lose it to a connection error at end of day
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Tour13
(@Tour133) reported
@geoffkeighley @playnewworld Olympus server: Trading post is lag and slow, cant buy anything. And Town boards has lag issues. Can we restart the server?
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AmillyAmillyAustralia🇦🇺
(@maertin_kurt) reported
@playnewworld @playnewworld you need to allow players to transfer worlds. Only once. The congestion problem is killing your game and the bad reviews are going to keep pilling up. 2hours+ in que to get into the game is beyond a joke in this day and age.
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New World Australia Community and Marketplace
(@nwaucm) reported
@EagleGarrett @playnewworld If you login for your next session now, you may get in by the time you're awake again. =P
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Sedgythurgo
(@Sedgythurgo) reported
@osrsStaunch @playnewworld Massive issue being a player named 'dps' asking people if they are 12 years old and wants to party up!!
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wsvdyk
(@wsvdyk) reported
@mm_loginservice @playnewworld @dealer_monkey Ofcourse, being in the queue and getting that error is playable. Right, right?
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Dagon716x
(@Dagon716x) reported
@H2ONuSoul @playnewworld Over 1 million people are trying to play day 1 so it’s gonna be a struggle for a few days just like call of duty servers usually crash night of release
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HePaulTV
(@HePaulTv) reported
@TheyTookMaik @playnewworld i got the same error for the 5 times now...
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Jonathan osborne
(@Jonnyosborne199) reported
@playnewworld been sat in que for lyonesse since 10:30 every hour it comes up with an error and I have to re queue
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Aran Rhys Reed
(@AranReed) reported
@playnewworld Servers need to be sorted. Fourth time trying to connect today, from 600th+ to 400 and then disconnects me because of an error. what is this ****?
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Volk
(@Archetipoeroico) reported
@playnewworld Do you understand how you are wasting people time? Fix your queues or just block server entrances so people are forced to play on other servers. And the fact you are not answering significate how bad your PR is.
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LethaTv Games & Fun
(@LethaTvGame) reported
@playnewworld 4000 queue. About 6 hours. At 300 internal error too many connections... and Droped. Now 4700. About 6 - 7 more hours w8ing. Gj. Aws it is assumed the best server service. And u got this shiet? GG
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matt
(@osrsStaunch) reported
Hey theres a massive server issue in Aus you need to do a quick server reset @playnewworld
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Daryl Knight
(@Genzzry) reported
@playnewworld (1/2) The main issue you are facing, apart from lack of servers is the people who don't log out when they're not playing and just leave the character running into a wall. These people should be AT LEAST disconnected for inactivity.
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Jake_G
(@StoneyJake_G) reported
@BlakesBoolin @playnewworld I had no issues other than a long wait to get in
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Banana for scale
(@avasol) reported
@playnewworld Losing your position in queue sucks ballz. Fix plz.