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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan Harden
(@Damienziegfried) reported
@playnewworld I got banned for "abusive behavior" with no indication why or what. Until such time as you can fix my ban which I truly believe is a mistake on your part. I want my money back.
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Nathanael_Roberts
(@NathanaelR_) reported
@playnewworld All I did was go into the setting in steam for the game, then local files, then validate the game files and it fixed the problem for me.
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Cristian
(@Braecris) reported
@playnewworld I have a question about servers not allowing new players to make characters. Idk if this is still a problem but 2 days ago my friend got the game and was unable to play with me and all my friends on a server and made him want to refund. when will new characters be allowed?
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Jesper
(@JespersVisions) reported
@playnewworld It’s a good game here a list of I find needs to be look at 1. Heating issues with cards they are way to hot 🥵 ASAP fix this 2. Option to turn down spell effects 3. Fix the pop up upcoming war on map all the time 4. Fix auto running 5. UI bugs 🐜 #NewWorldMMO
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King of the Stream 🇺🇸
(@KingOTStream) reported
Anyone else still having issues with #EAC and @playnewworld ? Havent been able to launch the game since Wednesday evening.
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Venety
(@MissVenety) reported
@mitsuriiguro @playnewworld They seriously need to fix their banning system. My mates appeal was denied because a mod approves the ban with no evidence? I don't understand how a mod can even do that, let alone get away with it. All my mate was did was post a discord code for the war..
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Chris Brown
(@chriscbrown) reported
@AnthonyKongphan @playnewworld I think its a problem now.. but won't be as much of an issue when everyone is max level. Right now the tip 1% of the factions have to fight every war cause they are the only ones at a high enough level to have a chance.
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George🐥
(@wtfGiraffes) reported
@playnewworld I have an rx 5700xt and your game just bricked my video card simply opening my inventory. WTF fix your dam game now what am I suppose to do with this ****?
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Kalez
(@KalezAoC) reported
@playnewworld Guys.... The lag on annwyn needs looking into? People are stuck dead on the floor, heals arent working, monsters are going crazy.... we paid for a game and the amount of bugs is insane. i wrote you a list of problems you have ignored in a tweet a dew days ago.
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greg 🥀
(@morteelenta) reported
@BricksCooking @playnewworld @primegaming in my region a big chunk of players are experiencing connection problems, i just wrote it in english cause it’s an english speaking acc
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Robert Smith
(@frogdigidy) reported
@playnewworld So ... I was banned because I disagreed with a group of people over a technical aspect of how lag works. I did not agree with the majority. I did this with no abusive language or toxicity at all. Guess if we don't like you we can just report you with some friends..
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Giffe
(@Giffe7) reported
@playnewworld @primegaming I've claimed my pirate set but its not availble in the game anyway, been 10 days and talked to your support 15+ times and nobody can solve my problem, every account is linked properly and i've even unlinked and relinked 4 times.. i got twitch drops without any problems.
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Aaron
(@Aaron_TheGod) reported
@playnewworld @primegaming Fix people getting banned for being mass reported for no reason :)
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hurtz
(@Hurtzdonut13) reported
hey @playnewworld are there any known issues with ppl using there mouse?? mine seem's to pull up on my game and when i move it it just moves back to looking up. iv tried other games and it works fine.
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Clinton_
(@ItzClintonx) reported
@playnewworld pls fix misher, doesnt wanna spawn
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Ezekiel Birch
(@BirchEzekiel) reported
@Aaron_TheGod @playnewworld @primegaming Their should be a punishment for false reports. Like if a mass amount of people report someone innocent, you lose x amount of gold or something stupid but important. I don’t have this issue on my server but I’ve been seeing some horror stories on this mess
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AdmiralSpeedy
(@AdmiralSpeedy) reported
@Liam_Deathe @KingVigors @playnewworld They didn't. They said it wasn't happening, because it isn't. A bunch of EVGA 3090s failed while playing it because of a manufacturing issue that EVGA already took responsibility for.
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DiIlon JabbrJaw Young
(@JabbrJaw_) reported
@InertiaD4n @playnewworld I figured it out last night had to stop running it as admin. Then do the EAC fix then restart steam and then it worked. Just in time for bed.
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J
(@0day_x00) reported
@morteelenta @playnewworld @primegaming I have had 0 problems what so ever with connection. Maybe it's you?
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Liam_Deathe
(@Liam_Deathe) reported
@AdmiralSpeedy @KingVigors @playnewworld So why did amazon say they fixed the issue?
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AskMe
(@Vapist_1977) reported
@playnewworld Please can you fix it so that other people can't skin your kills straight away? Maybe a 20 second timer or something which gives you the chance to skin it? Some players hang around waiting to skin other peoples kills
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andrew b
(@runelynx) reported
@Magnum_Libris @playnewworld @primegaming Lol yes get the artists to fix the servers. Great idea.
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Inertia “skeleD4n” ☠️👻
(@InertiaD4n) reported
@JabbrJaw_ @playnewworld Yeah I had the same issue with Apex. It’s due to the latest Steam Update from what I heard
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Don
(@dasokamii) reported
@playnewworld having trouble with In-game voice chat. It says my account is Too Young and or Locked. How does one unlock this?
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Connor
(@conpeen) reported
I purchased a @TEAMEVGA graphics card as I was aware of their reputation of good quality products and great customer service, however I am yet to receive either. Whilst playing @playnewworld my card stopped working. I have been refused RMA and am looking for justification on this
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AnarchyKraken
(@AnarchyKraken) reported
@playnewworld that great you added something nobody has asked for again.... now can you please fix the dogshit code or like literally any of the bugs lmao
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Rocknm
(@rocknm09) reported
Does anyone elses game crash when doing Amrine Expedition? @playnewworld @
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Cinch/Alt | Hailstorm 🍕
(@TheHailStorm711) reported
Seems like @playnewworld and @Steam are having some sort of connection issue
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greg 🥀
(@morteelenta) reported
@playnewworld @primegaming it’s impossible to play your ******* game, connection errors every time i try to log in
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Who Dat Streamer
(@WhoDatStreamer) reported
@playnewworld thought this steam error **** was fixed? This is the **** that will piss me off. @Steam update is ******. Come on!!!!! I can't get in cuz it says steam must be running when it is.