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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Vel'Rathis (beep/bop/boop}
(@RathisVel) reported
@playnewworld Shame you Havnt fixed the issue where even if I play with friends I can't do so till level 12 because we all end up starting on different beaches!
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The Rude Canadians
(@SumtaPenDragon) reported
@GigahDank @playnewworld Ya, it actually feels like they want it to launch well :) Not just " fix it later"
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SABER
(@ItsSABER_) reported
@zeyiM_ @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually
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SABER
(@ItsSABER_) reported
@Tartbox_tv @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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EXO Magicfood
(@Magicfoood) reported
@playnewworld @NamesSook the amount of tree chopping on release will crash the game lol
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Ahmet Winchester
(@AhmetW_) reported
@playnewworld Servers don't seem to be online in Central EU, guess I have to wait till 4pm-ish where I live rn ..:c .. But at least I could get to the login screen :D
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Efrén Pastor Mateo
(@Tupu11) reported
@playnewworld Cant wait for 1-3 hours of login issues and crashes, will be exciting.
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SABER
(@ItsSABER_) reported
@Serreph1 @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually
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Hinata
(@Hinata311_) reported
@playnewworld anyone have a problem updating ?
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Balths Knight
(@spook420) reported
@Gnitepracdlo @playnewworld Im living way down at the southern part of Texas. Border with Mexico During closed Beta i tried both NA E/W servers for ping. Neither was any issue at all. Both had a decent 40-60ping. Maybe it's your ISP....
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Ливень
(@3huI51LuuNzBIa2) reported
@playnewworld @mm_connerr_rep_timeout . what to do with the error?
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SABER
(@ItsSABER_) reported
@CallumBrett10 @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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Ahmet Winchester
(@AhmetW_) reported
@playnewworld For me it'll be 3/4pm-ish since germany is in UTC+1...but I'm hella stoked and even the login screen made me hyped !!>__>
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SABER
(@ItsSABER_) reported
@OnefITA @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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SABER
(@ItsSABER_) reported
@JerseyFinFan @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind
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SABER
(@ItsSABER_) reported
@Ramonrtj @playnewworld Make sure to check your steam store just in case under new world where the request access button was it might be ready now the email servers can lag behind everyone will get access eventually
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Phoenixxl ⛔
(@Phoenixxl) reported
@playnewworld Clicked "request access" No mail No access No download. Please fix this.
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Willians Felipe
(@williancurvello) reported
@playnewworld are having a problem releasing access to the beta? I haven't received my access yet and many friends haven't received it either!
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Siv
(@SivHDtweets) reported
@Vicoachh @playnewworld thats an entirely fixable issue without flipping the system around.
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The Rude Canadians
(@SumtaPenDragon) reported
@VersatilVic @GigahDank @playnewworld August launch got pushed back to September 28th. They didn't like the issues there servers were having
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Vincent 'Vicoach' B.
(@Vicoachh) reported
@SivHDtweets @playnewworld The easiest way ti fix it is prob flipping the system around A BIT as they did, not the best way but the easiest. Polished balance of weapons would fix it, but on release you cant have a polished balance. Anyway i dont wanna just defend them, never said that was the right choice
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DrWhiplash
(@DrWhiplash21) reported
@playnewworld EasyAntiCheat detecting ICue and lightingservices. ICue controls all the Corsair peripherals so closing that means no mouse. There a fix besides just nuking it? Didn't happen during closed beta.
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Gort Weneedunow
(@Smaktakular) reported
@playnewworld Downloaded the open beta this morning. I'm at the "View Worlds" step. Problem: There are no Worlds to select from no matter what Region I select.
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jess
(@jess31256812) reported
@Kintinue @playnewworld anyone having trouble finding a world? tried all servers but no worlds will appear zzz
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Phoenixxl ⛔
(@Phoenixxl) reported
@playnewworld Do I need to Cancel my Preorder and preorder again to get access to open beta? I have pressed "request access", gotten no mail , am unable to download the client. Please fix this. T-2h
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Siv
(@SivHDtweets) reported
I hope @playnewworld will see this problem arising before it kills off the stream of new players later. (which it would)
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Hinata
(@Hinata311_) reported
@playnewworld is there a problem because i can’t access the game right now even it won’t let me update
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Fiorenzo Russo
(@Fioffi23) reported
@playnewworld Server down ?
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Gogbe
(@Gogbe_rl) reported
@playnewworld Launching the game, it says no product information found, and to contact customer service for this product?
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TheLEGObrick
(@TheLEGObrick_) reported
@HayzStreams @playnewworld 13 minutes to download like 34 GB worth of data? Sounds like you got a pretty decent internet connection... Oh right, yeah you shared that you got like... several hundred download for your connection? Ain't a problem downloading that kind of stuff, eh?