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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Just The Claire
(@justclaireblog) reported
@playnewworld please, continue working on the servers. It's unimaginable to play the game for 5-10 mins, before apparently the game detects a lag, dc's me and then, in span of 6 minutes we got 5 errors while trying to connect and queue. I'm starting to regret my purchase.
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Wheeler
(@Wheeler_21st) reported
@mattplanet @playnewworld Same problem here on server Nexdorea. I re-installed the game, etc. etc. but nothing worked. How did you managed the problem? I don´t want to use another server as im already lvl 30 :( :(
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𝓜𝒾𝐊乇
(@Mike16Bit) reported
@playnewworld Why are you hellbent on destroying the game already? It's not wise leaving out very important details and screwing people over, after they put in dozens and even hundreds of hours into their character. You should really fix this before it's too late.
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Cody “TheSigurdr”
(@TheSigurdr) reported
@Maven @playnewworld This! I noticed this the other day when I was crafting, feels like an error but who knows!
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Lex Barringer
(@Lex_Barringer) reported
@playnewworld Add in Real Cash Economy (RCE) fix the memory leaks and other rendering issues and you've got a winner.
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David Hollingsworth
(@DavidrHolly) reported
@SenpaiRu @baardvrouw @playnewworld I'm speaking for people on the forums, in fairness. As I said, the problem for these people is they can't transfer to a low server because of US > EU People have likely committed too much time to a character to want to start again now. But we'll have to wait and see what happens
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Guuron_DVS
(@Guuron1) reported
@playnewworld Why are all your Quests broken? Any quest that gets triggered by placing or picking up an object spawns 10-15X the number of mobs it is supposed to. How did this escape your 3 years of testing? (currently gated by 2 quests with this mechanic...)
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Sirge
(@Sirge19) reported
@playnewworld Please fix spawn rate!!! Kill one NPC and it spawns before you can kill the next NPC so now you are fight two. Can't complete quest because by the time you fight your way into an area, you have to fight everything in an area all at the same time.
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l𝐱 𝐀𝐏𝐎𝐋𝐋𝐘𝐎𝐍 𝐱𝐥 👓🦍
(@lx_AP0LLY0N_xl) reported
@playnewworld getting REAAAAALLLLY tired of stuff not counting... Lady Genevieve... completed it SIX TIMES now... still no quest completion... both of the earlier wolf quests took 4 or 5 times killing to get the paws... fix your crap
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Fancymetalninja
(@Fancymetalninja) reported
Anyone else wish @playnewworld would fix respawn times so they don't respawn within 15s of killing them?
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Krippler
(@KripplerTV) reported
@playnewworld Any chance for name change service?
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Chase Hammer
(@chasehammer) reported
Just attempted first dungeon in @playnewworld..3 people my ***. Got all the way to the final boss fight. By the time you get their all your gear is broken, can't trade, just die. Need more like 7 man minimum. Sigh, can't even progress in story until it's completed.
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TheNastyNinja
(@TheNastyNinja69) reported
@playnewworld I'm having a problem with my main attack not working when I click the mouse. Is there any way to fix it?
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Garlemmm 🇺🇸
(@Garlemmm) reported
@CampbellKingdom @playnewworld maybe they found something out that originally they didn't think would be a problem. things come up that sometimes are out of their control.
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Wheeler
(@Wheeler_21st) reported
@firebird10112 @playnewworld Same problem here on server Nexdorea. I re-installed the game, etc. etc. but nothing worked. How did you managed the problem? I don´t want to use another server as im already lvl 30 :( :(
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Greg
(@gmhafer) reported
@TroubleMagn3t @playnewworld Same. This is a huge problem for so many people, and I'm reluctant to put in any more time unless we know that they are going to address this problem.
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TheFurryBeast
(@TheFurryBeast_) reported
@playnewworld Hello, Today I experienced a really laggy fight but this time the worst was that the sieges were not working(not doing damage) also some healing AOE's not working. If you can take a look and fix It I Will appreciate It (EU Midgard) Time: 21:00 CET
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Joakim Hallberg
(@JockeHallis) reported
@playnewworld The game is broken, fix it please. Open world pvp in Windsward city... Nice bug due to wars
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Ryan Lethbridge
(@kingman1991) reported
@playnewworld hi guys are you sorting the game out as alot of having issue with cpu over heating thats not right as my other games dont go over 100
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whosnachos
(@whosnachosyt) reported
@playnewworld fix annoying elite chest bug, can press E but stand in front 4 ever gj guys!
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atreau_
(@Atreau_) reported
@playnewworld @SomeIdiot18 Why is customer support saying that region to region transfers are just not being activated because of saturation issues but on the forums the team is saying it's a database issue?
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CampbellKingdom
(@CampbellKingdom) reported
@Garlemmm @playnewworld This isn't a game issue. I also don't see the social team doing this on purpose. I'm also willing to wager there was a meeting at some point that a dev said, "Just so you know, this is a limitation of our design..." and that was never communicated.
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AyesC
(@AyesC9000) reported
@__lucaslucas @Steam @playnewworld Run the game from Steam instead of directly. The other error is due to an issue with easy anti cheat, not Steam. Contact the developer for help with that.
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Garrett
(@psoman34) reported
@playnewworld is the logging drop table broken? Im 117 with nothing but softwood tree sap.
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Wheeler
(@Wheeler_21st) reported
@biggusbennus1 @playnewworld Where u able to solve this problem? I have the same problem on server Nexdorea :( I don´t want to start a new char as im already level 30..... grrrrrr
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Wheeler
(@Wheeler_21st) reported
@LitaLestrald @playnewworld Same problem here on server Nexdorea. I re-installed the game, etc. etc. but nothing worked. How did you managed the problem? I don´t want to use another server as im already lvl 30 :( :(
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KeptPet
(@aKeptPet) reported
@wenger_03 @OzEyeAm @playnewworld are you on **** why should people have to do that when New World told otherwise, so New World cause a problem & the consumer has to take the hit to please a trillion dollar company errr jog on
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CampbellKingdom
(@CampbellKingdom) reported
@Garlemmm @playnewworld The only way this would make sense to me is if character migration was never planned which isn't true, this was part of the plan all along it was just planned for later. Either they knowingly misled the players to shut them up or there was an internal communication error.
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Garlemmm 🇺🇸
(@Garlemmm) reported
@CampbellKingdom @playnewworld Idk I am thoroughly happy with this game and I don't see a real issue here.
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Lex Barringer
(@Lex_Barringer) reported
@playnewworld Have multiple authentication servers. When you need to boot do a rolling reboot, first, the in-game servers, so that everyone who is online stays online, one server at a time reboots and come back into service, then the authentication servers do the same thing.