New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/13/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • KostyaSila Kostya Sila (@KostyaSila) reported

    @DOPESTSOLDIER @playnewworld Interesting, I got this error having gone from 1600->500 and it put me back at a new queue of 1700. Got to 1400 and it did it again and put me at 1850. Oh well.

  • teagarei th (@teagarei) reported

    @playnewworld @Chadesh pls fix bugs, (main quest, dungeon 25) in SA server taparloka, it's unplayable

  • Cerabis205 Cerabis (@Cerabis205) reported

    @playnewworld WTF ARE YOUR SERVERS?! IM AT 98 IN QUEUE AND I GET RESET TO 700 AFTER IT FAILS TO COMMUNICATE. FIX YOUR **** HOLY ****

  • made2begreater zachary agnew (@made2begreater) reported

    @playnewworld please can you guys makes it to where we can just take our character to a different server. im already level 21 and grinded alot i dnt wanna start over but 5 plus hour to get in the serve with a chance of an error is no fun

  • NotViglio Liam Vigliotti (@NotViglio) reported

    @playnewworld Why not instead of “addressing” this issue you just solve all que related issues by increasing server size and offering free transfers

  • Lakez_ Lakez (@Lakez_) reported

    @playnewworld your live chat doesn’t even work correctly so people can get help from support. Queue times no trouble ticket methods. What are you doing to fix any of it?

  • hoofhearted4 Hoof (@hoofhearted4) reported

    @delmontyb @playnewworld Idk about all that (I haven't played but just from what I've seen) but it has to be one of the most successful launches of a game of this size (despite the bitching). Though I played GW2 day one and idr issues either.

  • socialteeko Teeko (@socialteeko) reported

    @playnewworld the big problem is the people setting up walking macros, walking into walls to dodge the afk kicker.

  • shtty872 Jason Chittenden (@shtty872) reported

    @playnewworld Fix the damn queues, 7 hours last night and now I'm in a queue of 2000 again 🤦🏽

  • pinei__ pinei btw (@pinei__) reported

    @playnewworld PLEASE FIX THE DUNGEON PROBLEM ON THE ALBUR SERVER IN LATIN AMERICA, ALL WHO ARE ON THAT SERVER CANNOT PROGRESS IN HISTORY BECAUSE OF THIS DG BUG :/

  • Snido757 Snido (@Snido757) reported

    @Chadesh @playnewworld Don't play them for a problem @playnewworld caused.

  • Bearichaun Bearichaun (@Bearichaun) reported

    @playnewworld thank you for the lovely servers, waited over an hour to get to 200 left in queue just to get an error communicating error and have to requeue.

  • DeityDeath Death Deity (@DeityDeath) reported

    @playnewworld Please fix the quest to defeat overseer zane its impossible to complete

  • 123pie111 Dylan (@123pie111) reported

    @playnewworld Sat in queue for 3 hours just to get a server error at 56 place in queue. I cant even play the game.

  • SunGlyde SunGlyde (@SunGlyde) reported

    All i wanna do is play @playnewworld coming in from work then I sit down and login to a 2000+ queue xd.

  • IamTreave Will-I-Am (@IamTreave) reported

    @playnewworld The ques I can handle, but I cant handle sitting in que for 4 hours to be hit with an internal server error and be put at the back of the que!

  • SirKnoe SirKnoe 👑 (@SirKnoe) reported

    @playnewworld What would be amazing is a queue priority if you crash. 5min grace period would suffice. K Tnx

  • Vewociwaptor Alicia 🗿 (@Vewociwaptor) reported

    PLEASE @playnewworld I’ve gotten 2 errors while in queue I just wanna play 😭🙏

  • Dodsfalle Nicole Bolander (@Dodsfalle) reported

    @playnewworld Can y'all impliment a grace period when people are disconnected from lag? Feels real ****** when you already spent 4 hours waiting to get on to dc 30 minutes later and then get put at the end of the queue.

  • JRice728 Joshua Rice (@JRice728) reported

    @playnewworld come on, enough is enough already… please get the server que issue under control… tired of waiting around for hours only to see my spot in line lost due to a different technical error or issue..

  • emzeo85 Sim Emzeo (@emzeo85) reported

    @playnewworld When are you gonna fix the eu servers. Fed up with long queue times

  • scottxxv1 scottxxv (@scottxxv1) reported

    can we please fix this issue of getting a disconnection error after waiting in a que for 3 hours. I like many others don't have the time it would take to re-enter into the que for an additional 3 hours or more. please please help us out ... @playnewworld

  • OuchPotato1 OuchPotato (@OuchPotato1) reported

    @playnewworld Just increase the server capacity , you had no issue processing all the payments you received , and I'm quite sure if you had any issue collecting money from people it would have been corrected immediately .

  • teagarei th (@teagarei) reported

    @playnewworld plss fix bugs, SA server taparloka (MAIN QUEST, dungeon 25), completely disheartening not being able to continue progression in the main mission

  • PortsDirty ***** Ports (@PortsDirty) reported

    @playnewworld Fix NAE queue this is ridiculous 2k queue or move people to new worlds

  • Funkmaster_Will William Rosales (@Funkmaster_Will) reported

    @playnewworld Anyone having issues with linking steam account for twitch drops? Every time I try to link it just goes back to (link your account)

  • JampaxTG JampaxTG 👻🎃 (@JampaxTG) reported

    @playnewworld I feel like working on character transfers would help solve this issue though? You’ve added new worlds, which is great. But players who have already started characters are locked into the old ones.

  • xHearte_ Hearte (@xHearte_) reported

    @_rocketmapache @JJustHarry @playnewworld Yeah just add to the problem, good idea

  • Spellfrost1 Spellfrost (@Spellfrost1) reported

    @playnewworld @playnewworld please help, my husband has queued three times for his world and he keeps being disconnected. I’ve never seen him more sad. User name is Theebigbang this is the second day he can’t play from this error.

  • Lakez_ Lakez (@Lakez_) reported

    @Danumis_ @F1N4LL7 @playnewworld If they wanted 2k servers they should have only allowed 2k to sign up on that server. If their servers can’t handle more than 2 k or respawns in game aren’t tuned for it fix it. Saying there’s no need for more capacity is dumb.. more servers isn’t necessary the answer