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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Excuritas
(@Excuritas) reported
@playnewworld I just hope you guys will fix the tracking bug that sometimes appears when party members put down markers ;<
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Marco R
(@DaSoul88) reported
@shadowoli999 @playnewworld Why would they? Do you pay them a service fee or something? Ever read the EULA? No? Jokes on you.
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Guy
(@Tomlooner) reported
@playnewworld You guys keep working on it. I would rather have one long downtime then crash over and over. I am just curious for what the delay is though...hmmm...
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Jesus
(@Jesus16514) reported
@AMZNGameStudios @playnewworld fix your damn game
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Shino B
(@DaRealShinoB) reported
@HehatemeJ @ZenHeadshot @playnewworld nice try taking the high ground but thats how mmos work, when theres a big error or maint issues you get compensation for the inconvience. thats the normal course
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Erick
(@Eyes_on_bush) reported
@playnewworld Where is the fix about dungeons? amrine is impossible to do with the lag
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TamLevo
(@ovenija) reported
@Davvixi @playnewworld Tough luck. So you will wait a bit more, what's the problem, the playerbase won't decline to zero in a day.
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Marcel V Martins
(@MarcelvMartins) reported
@Probies1 @playnewworld damn, maybe this is the problem ? im gonna try to level a little today the point is, on the closed beta i was able to see the hotspots since level 1 maybe the bug was there, not now thanks mate
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MIGHTYR4IDER
(@MIGHTYR4IDER) reported
@CameronHegger @JJTHEGYMRAT @playnewworld id rather earn the gold like you said by actually playing the game, i dont know the drop rates of the bug , im just saying the problems it can generate and cause? yes "its only a bug" but there is also affects of such bugs which alot of people over see
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Ugly Jimmy
(@ugly_jimmy) reported
@playnewworld Anyone with any business or IT sense would have rolled servers back and implemented the update another day when you had a better sense of the issues. Instead, you are leading your base around with wildly incorrect estimates while not letting players play in their peak times.
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board-certified oreo chugger
(@NA_Laika) reported
@playnewworld Hi, there is a bug that I’ve gotten a fair amount that isn’t on this list. Auto run can become bugged if you spam interact on corrupted portals with the Azoth staff to close them. Only method I’ve seen to fix it is by picking something up.
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Marco R
(@DaSoul88) reported
@Kyakarot @playnewworld Listen you entitled little brat. They owe you absolutely nothing. You don't pay a service fee, nor have a service level agreement with them nor anything. Also read the ******* EULA YOU accepted. Absolutely pathetic.
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CosmicDean
(@CosmicDean6666) reported
@roymariogaming @playnewworld I had this weird issue, and i just verified the files and it got fixed
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Nochlosa Lalosa
(@Nochlosa) reported
@playnewworld Lotta people here clearly have no idea about the hidden rules of MMOS: 1. Never plan your days off on the same week an MMO launches 2. Always prepare for an extended maintenance period. 3. Be glad they're taking the time to fix **** that's obviously a problem.
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Piglet Squid
(@thepigletsquid) reported
@VSquad_Blood @Cjams7 @playnewworld I wasn't arguing against compensation, but obviously an online game requires server maintenance so I don't see a couple extra hours during non-peak times as a big issue. Maybe if they were out for 24 hours... But xp is not a good compensation as not everyone is hurry to level up.
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Misterikeer
(@Misterikeer) reported
@themainvoli @playnewworld the problem is that they did maintenance in wrong hour not about the maintenance at all
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Markus Schröder
(@Ugod5000) reported
@logan_borden @cursedddddd @playnewworld Can you pls show where to find the major fixes? Maybe lvl 55 expedition crashfix? Or that lvl 45+ Portal not being able to be closed bug, lvl 65 Portals cant be done at all fix? thx in advance
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Benogan
(@BenoganGames) reported
@playnewworld Take your time and make sure everything's running smoothly. First week maintenance so we get it. Any chance you fixed the expedition desync issue on new servers? @playnewworld
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Solid Segal
(@SolidSegal) reported
@RobBlockVape @playnewworld damn, they ruined your life to fix issues so your future gaming experience is better. Maybe you should sue, it just sounds so unfair :P
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Vasilias 🌐
(@VasiliasN7) reported
@Misterikeer @playnewworld Yeah, deal with it. It happens everywhere, everytime. There is nothing you, I or anyone can do, except for the devs to fix their ****. It's happened before and always will happen.
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Nerino
(@Nerino_TV) reported
@SuperCereal01 @playnewworld Just get a better CPU, problem solved.
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Shino B
(@DaRealShinoB) reported
@FishFPS @playnewworld sounds like a self discipline problem
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pAce
(@pacewins) reported
@Thunder_MiDe @TheDacafo @playnewworld Sure, I should but I won't. - But that still doesn't change the fact that they have the option to solve the issues more efficiently tho :P:P
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DEBOVE Christopher
(@ChibiSash) reported
@TheDacafo @playnewworld I totally agree with you as i'm in central eu timezone and it's mid day. But more people wouldn't have solved the problem. This is just a bad decision. And we hope they will think about timezoning next maintenance
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phteven
(@iiM_Stevo) reported
@officialFZZY @playnewworld You mean they rebooted the servers to try and help with the queue issues and fix bugged servers? Or is 1.0.1 a typo and they actually meant 1.0.2?
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Fawster!
(@Fawsterr) reported
Imagine bitching about maintenance for an MMO that has no monthly sub... to fix bugs and make the game better for all of us to enjoy? Apparently none of you have ever played World Of Warcraft and waited half the day for maintenance to finish. @playnewworld
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Shenanigatordrake
(@Shenanig8rdrake) reported
@JackusKJ @NaugusGaming @playnewworld Do you not realize that they are putting in server transfer which allows you to transfer between regions right? In order to do that they need all of the servers down. I am pretty sure you are the one in Amateur Hour..
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Slimdaddy
(@Slimcarry) reported
@playnewworld can everybody that complains just shut ******** up.. so tired of reading all these disgusting, unappreciated comments.. compared to ALL other MMO's new world has had more or less zero technical problems!
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Markus Schröder
(@Ugod5000) reported
@logan_borden @cursedddddd @playnewworld Oh i see. The barrel of that ****** emote is now maybe visible.... thats the major fix. thank you
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Cameron Hegger
(@CameronHegger) reported
@MIGHTYR4IDER @JJTHEGYMRAT @playnewworld Well like I said its patched already, I was more leaning towards it not being as pertinent as other issues. T5 staff not working, respawn bug, fast travel/map traversing imbalance, GPU smoking, oh and the laughable server caps leading to terrible queues and friends splitting up.