New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/29/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AlmanaxWinch FlynnWinch (@AlmanaxWinch) reported

    @Sidefx06 @playnewworld I think its one of the root problems, people are not going to moove that easily

  • ScorpioAleck Scorpious_Aleck (@ScorpioAleck) reported

    @ItsWheaties @yongkykun @playnewworld I see both your points but also on that note as customers we should not have to shell out more cash for an issue that was caused by the developers or decision making of the marketing team.

  • Stefan_F0X Stefan_Fox (@Stefan_F0X) reported

    @playnewworld Can you fix the ingame voice chat that keeps bugging out when your at it? Plz <3

  • KazielBonn Kaziel Bonn (@KazielBonn) reported

    @Sulsalogan @BoJanglesGaming @playnewworld Can you two elaborate a bit more on the issue, please? Do you mean low frame rates or slow camera turn?

  • AlmanaxWinch FlynnWinch (@AlmanaxWinch) reported

    @ADCARTATTACK @XcaLi @playnewworld Tbh and precise : i'm along with you that they should do more for thoses servers problems, but no, you do not have paid the game so to get it, you have paid the game in is state.

  • DeBierSjouwer J. M. (@DeBierSjouwer) reported

    @Sidefx06 @playnewworld They most likely ran into issues when implementing the patch. Give them time to fix it. Beside, this patch has a lot of files for the upcoming server transfer feature. So, it's more than just some bug fixes.

  • thedamneasy damneasy (@thedamneasy) reported

    @playnewworld Just fix expeditions literal 2 second lagg thanks

  • adarahhl Adarahhl (@adarahhl) reported

    @Dudes_Opinion @playnewworld Fast travel? I’m almost 30 and haven’t had a problem yet

  • BaasheD_R6 BaasheD (@BaasheD_R6) reported

    @playnewworld I hope you fixed dungeon lag!

  • Lewuko Lewuko (@Lewuko) reported

    @playnewworld @playnewworld hey team , can you fix the dodge and sometimes not always the attack sent me backward though im playing with 140-160ms , the dodge almost not working as enemy still catch me even tho im not in his direction like lagging . i see that im dodging but it do nothing.

  • Robin_karlsson3 Robin Karlsson (@Robin_karlsson3) reported

    @playnewworld Putting the servers down at daytime here in EU. gg :(

  • tripa47 Marc (Tripa)🇦🇺🐶🚀🌙 (@tripa47) reported

    @ClarusMentis @playnewworld Yet they didn't have a prob launching at different times? I have no problem if this is their reasoning, but I really think it's more just the fact they are new to all this and are still learning and will have many more teething issues along the way. Hoping for a better solution

  • Dragonlord_Brad Brad Bushard (@Dragonlord_Brad) reported

    @playnewworld And so it starts .. bad look having to push back one of your first patches. Please do not tell me this is gonna be another company that says 5 hours but normally takes 15 and 2 emergency patches to fix there patch.

  • Zero_1263 Jakob Escobar (@Zero_1263) reported

    @playnewworld I’m pretty disappointed that y’all didn’t address the constant and annoying problem with the compass/tracking bug. The fact you have to log every 3-4 hrs or not have any tracking markers including mission markers is more than frustrating.

  • Legit_Merk_ Legit_Merk (@Legit_Merk_) reported

    @Jinnzell @playnewworld i mean it was never new world killing gpu's its already been confirmed that it was "poor workmanship" on those cards that broke new world simply but stress on the card and there ****** solder jobs broke apart. nothing to fix it was never amazons fault.

  • Xzstance_TTV Xzstance (@Xzstance_TTV) reported

    @playnewworld So many Fixes and so much work in only of a few days! For people who think that devs need to press 1 button to make a fix the must open their eyes and understand what you do ! Keep this game alive! <3

  • DeBierSjouwer J. M. (@DeBierSjouwer) reported

    @SlothsHere @playnewworld Can you link the issue from forum? Maybe I did ran into it and maybe I found a workaround for it when I ran into it. No harm in looking in to it for you.

  • oWhiteops oWhiteops (@oWhiteops) reported

    @jmaymay1 @playnewworld You got a ******* problem if you can't handle 5 hours of downtime. Touch some god damn grass.

  • Nemesdaniel3 Daniel (@Nemesdaniel3) reported

    @playnewworld fix the queues

  • Bra1ndra1n Jeff (@Bra1ndra1n) reported

    @jmaymay1 @playnewworld I am just fine without a horse I had no problems travelling. fun fact get yourself a house in every map or maps close to one another it will save you azoth and time travelling.

  • Doireann_H 🎃Spoopy Bean🎃 (@Doireann_H) reported

    Anybody else have an issue with #PlayNewWorld where the game crashes upon exiting the Amrine Expedition? I've ran it twice now and the game has crashed on exit both times, thankfully with no queue on restart. Game runs fine otherwise, it's just a bit frustrating.

  • LolWhatugonnado BLUE BOX Game studios is full of **** (@LolWhatugonnado) reported

    @playnewworld Are you going to adress the HORRIBLE optimization for this game? i see players with 3090 cards having massive problems.... So, when is this going to be fixed?

  • PessaMystic PessaMystic (@PessaMystic) reported

    @playnewworld Are you guys aware of the influx of fishing/mining/gathering bots that have already started to plague New World? What measures do you have in place to detect, remove and get on top of this problem that can quite literally ruin a game in its entirety?

  • oe_karahan Ömer Karahan (@oe_karahan) reported

    @playnewworld Do you think changing the AFK behaviour is solving the actual issue? People move their mouse maybe because they want to take a little break and don't want to wait 3-4 hours in a queue. Third party tools are something different for sure.

  • divelikesailor cqe💻 (@divelikesailor) reported

    @playnewworld FIX THE BUG> STILL 25K FACTION TOKEN CAP WITH THE LAST FACTION RANK

  • EdsLaughing Eds Laughing At Life (@EdsLaughing) reported

    @playnewworld Me- fix my car Mechanic- it will take 5 hours Me- but you only need to fix 5 things Mechanic- and to get at them I have to take it apart. Me- ok I can wait

  • snal3s snal3s (@snal3s) reported

    @playnewworld Shortened the AFK disconnect from 25mins to 20mins? people running AFK because they cant login again when they go to dinner or something because the damn queue. The first thing u had to fix is the queue that everyone who pay for the game can play when they want. that sucks

  • fragnerdTV FRAG (@fragnerdTV) reported

    @Davvixi @BardUnshaved @playnewworld the login queues are only bad if you are trying to chose a populated server... never once since release have i had to wait in a queue. Lol. if you haven't played it yet just use a server that's not insanely populated and you'll have no issue.

  • ScorpioAleck Scorpious_Aleck (@ScorpioAleck) reported

    @playnewworld I sse your updates and I raise you an optimize your code please. I am running an RX6900xt with 128GB of RAM and a Ryzen 9 5950x and wow the lag and hit detection miss in the game is unforgiving. Not to mention the rubber banding or some mobs spazzing out

  • ZKvack Zwer Kvack (@ZKvack) reported

    @tripa47 @playnewworld this has to be one of the most idiotic things i have seen here. they are taking all servers down at the same time. obv the focus is on na/eu where most of the player base is, not australia. and if they would take only na/eu down your servers would have 20k waitinglists.