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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Hipky
(@Hipky_Tweets) reported
@playnewworld apart from a few teething problems, I've not had much gripe with the game, and mostly enjoying it. But when you just decide to do 'maintenance' with no in-game warning, then that really annoys me. Especially when you're killing a boss! You can cut that out now
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RM
(@KejsareNcs) reported
@playnewworld Servers down?
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DarknessWithin100
(@WilliamTTK_) reported
@playnewworld instead of waiting a week to fix chest, why dont you fix the botting issue. Bots are ruining servers and causing people not to have resources needed to make end game loot. then the bots transfer gold to streamers and other peoples accounts. hardware ban them.
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RevelFirst
(@RevelFirst) reported
@playnewworld fix kvenland is offline... and fix that fking game lol
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george haley
(@Unboundsould13) reported
@playnewworld When they say into the void they mean it legit right now game state is into the void hope for a patch sooner than expected to try and fix things.... all hardcore players with 600hours+ are quiting .Big dissapointment for me invested 732hours to not want to play
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Handsie
(@itsHandsie) reported
@playnewworld yo whats with the orun server down time?
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yolo
(@thirdcoastbobby) reported
@playnewworld tell the boss to fix the game before adding stuff and to merge servers and give out 1 more free round of server transfer tokens...tokens that work please
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Zach
(@VorynICT) reported
@playnewworld Key part of this game is war and economic control. But the LAG in wars is just REDICULOUS! Please stop wars until they can be done properly, lower the people in them or SOMETHING! #unbearableinbattle my faction is destroying but it should not be done this way!
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HatTrik
(@Hat3Trik) reported
@playnewworld PLEASE fix the Ritual Quest already!! Its been days!!! Its part of the freaking main story and people can't progress...
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iTz_Huntur
(@iTz_Huntur) reported
|￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣￣| Fix your chat bugs @playnewworld |____＿＿＿＿＿ ＿＿＿＿＿＿＿＿＿| \ (•◡•) / \ / —— L L
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Curtis Baisden
(@BaisdenCurtis) reported
@playnewworld Make housing FREE. I will not pay real money for your store items, and then pay tax in game. Fix that ****, or one less customer buying decorating items.
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Dondoco febril
(@mullirow) reported
@playnewworld what about the lagging wars? jesus this is unfuckingplayable
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Mahorias
(@Mahorias) reported
@pyromajor1 @playnewworld 1/2 100% Agree. It's not about bitching against anyone. It's about to not support those method and behavior. Game are large yes, so expecting few issue here and there is ok. But here, we got a completely broken game in many ways.
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HatTrik
(@Hat3Trik) reported
@playnewworld please fix the Ritual quest bug like.... today?
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Iván Ortiz
(@Ivan_Guinea) reported
@playnewworld 2 days since the Last bug-patch. We continue waiting without huge lag in wars. Nice game without eng game too
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Joshua Johnathan
(@JoshuaJohnatha3) reported
@playnewworld 75% of your player base has left. Why? Because the game is still in beta and 90% of the issues you are still patching could have been fixed prior to launch.
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Charls
(@Charls19838741) reported
@playnewworld Your technical service is an infectious garbage. You can report whatever you want and they only know one answer "send me the XDIAG" and they have NEVER solved anything. I'm tired. I understand that the game has errors I can't accept your technical service. It is a scamm.
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kyakarot
(@Kyakarot) reported
@playnewworld Here's an idea ,just change the name to "NEW BUG" from NEW WORLD ,because it seems this is the format for this game every update every fix leads to a new bug.
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PrimeRib_94TTV
(@RibTtv) reported
@playnewworld hey new world... can we fix the furniture not being able to be removed from our inventories before we start releasing new ****? just fix what we have now before you add stuff to it...
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Ripper
(@Ripper77657139) reported
@playnewworld I have had an issue with your game that prevents me from playing correctly, I have opened a ticket and every time i contact support for an update they say "please send in logs" I have sent them in 3+ times now, You entire game and support is beyond broken.
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James Thames
(@James_Thames_) reported
@CallofDuty are you guys going to fix Vanguard? After the last patch it's incredibly broken. -invisible intro/outro characters -notification pings broken for attachments + calling card stuff -spawn flipping is still an issue You really pulled a @playnewworld here.
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Jerckysminion
(@Jerckysminion) reported
@playnewworld i keep getting lag detected, login blocked errors….
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iLLMORTAL
(@iLLM0RTAL) reported
Lol @playnewworld server maintenance on prime time Sunday. Update better fix some ****
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Covenant Faction
(@CovenantFaction) reported
@cherokeedevil66 @bfveterans @playnewworld Dude, you know these are really issues, sure 22 players leaving isn't gonna have a massive impact on the game but it adds up, if more people keepleaving like this the games in trouble
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firepowah
(@firepowah12) reported
@playnewworld Fix your ******* game
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RG | DrBirthCtrl
(@DrBirthCtrl) reported
@lemonade_evil @playnewworld there are ALOT of servers down at the moment. A server crash occurred a few min ago for some and then the server fully kicks everyone.
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HatTrik
(@Hat3Trik) reported
@playnewworld How about you fix the bugs thats limiting new players from advancing in the freaking main story??? Do you even read your forums?? The Ritual bug has been talked about for over a month and its not even on the known issue list.
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Pup Scout
(@Pup_Scout1293) reported
@SkipReddy @playnewworld Don't even get me started on the lag...
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Husker
(@HuskerTheHutt) reported
@playnewworld Hey stupid ********* maybe get off your lazy *** and either fix the ****** game or refund us. For **** sake we going on 20 days you haven't fixed the faction time switch bug. #shittyamazondevsstrikeagain
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Schalk Keun
(@SchalkKeun) reported
@playnewworld EU Hellopia server down for maintenance? Seems like it is the only server down for maintenance?