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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Eldarthan Istari
(@Eldarthan) reported
@playnewworld Why are some servers open even though the login queue exceeds 600 people? Why does Amazon decide how to play if I paid for the game and I have the right to do whatever I want, even standing still around the clock. Maybe a harvest lawsuit will teach Amazon how not to treat players
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Tiago Castro
(@Chazuka_king) reported
@playnewworld I think this is not correct path to go , i agree with afk kick its understandable but penaltys for that, if i need to go wc with my kid 3 years old , i new log off and back 3 hours or 4 hours for playing? The problems this happen because u need give moore support for servers
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Dominik Wołczyk
(@Fouwkes) reported
@playnewworld Hey @playnewworld I'm encountering a very problematic issue. I've got rtx 3070 and ryzen 5 2600 so my specs are fine. During queue time my game freezes. What do I do?
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Gamer0mom
(@gamer0mom) reported
@playnewworld I am a mom who also likes to play games. So I should not play new world? I have enjoyed it but when the kids need something or I need a drink or bathroom break I will get in trouble? I even made a new toon on a low server. I don’t know if I can continue to play now.
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Alex
(@lampe_x) reported
@playnewworld @LemmyBravo well, im constantly reporting those players for cheating and many of them are even in the exact same place 6 hours later. looks like youre not working as hard on that problem as u say you do
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Grandpa Pringle
(@GrandpaPringle) reported
@playnewworld any official announcement on the broken Faction Influence?
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Jan
(@Dracornis1988) reported
@playnewworld Well.... disconnected with level 26.. now I am in the queue for a starting area.... what the hell is broken NOW? If my char is "destroyed", that was my last login... Any experiences with that problem?
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Patrik
(@PatrikH122) reported
@playnewworld I was in the que, I was 15th, I wanted to alt tab and pressed escape by mistake. Why cant you leave the que with esc when you have to wait hours in it? Please fix
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Piglet Squid
(@thepigletsquid) reported
@playnewworld Or maybe just fix the servers so people don't feel compelled to take such measures to be able to continue playing? 💁
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Benediction, Alto Señor de la Mano de Plata
(@ASBenediction) reported
@playnewworld Less creating tools to ban people and more fix the ******* UI that is broken in too many places. It's really awful to relog to fix the problems and get out of the game during hours. At least give us the chance to /reload like WoW does.
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David Åberg
(@Bot_Ongest) reported
@NWCompendium @playnewworld And it is a big problem when half the server stand running at one spot for 3-6 hours or even longer. Yesterday I saw a few people at the same place running half the day up until the maintenance
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💛YaBoyWill420☮
(@YaBoyWill420) reported
@playnewworld You attack the players solution to YOUR problems instead of fixing YOUR problems, upgrade the servers and people wont have to anti-afk to avoid a thousand person queue.
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Bernadotte
(@Naoiiiee) reported
@playnewworld Was position 1, dumped me back to menu, no error no nothing? Fix your game
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francisco herrera
(@pancho6_18) reported
@playnewworld I have a problem we’re the pressure plates don’t activate for me in amrine
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Chosenome35
(@chosenome35) reported
@playnewworld Fix the fact I have to log out after posting one auction... I post one auction the next one sits and spins won't post, only fix has been logging in and out, game the first few days worked amazing, now nothing but UI issues, falling into a mountain, and stuff not being on map.
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A_Downed_Noob
(@a_downed) reported
@playnewworld Or fix servers?
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AnteRehn
(@AnteRehn) reported
@playnewworld Fix the Lag Detected problem!!!!
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Claudio bastian
(@Claudiobastia13) reported
@MartinP37132940 @playnewworld @Lifeisgugu1 And where do I turn that off? Could you help me please is that I have been with the problem for a long time.
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🎀 𝔖𝔭𝔬𝔬𝔨𝔦𝔦𝔐𝔞𝔶 🎀
(@SpookiiMay_) reported
Livid is an understatement 😤 Game lagged, error box popped up and then kicked from the server on @playnewworld to then try and rejoin immediately and I’m shoved in a queue of over 1000+ after already spending the morning in a queue?!
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Officialwhilla
(@Officialwhilla) reported
@playnewworld Or fix ur game instead of punishing people who paid to play but CANNOT sit in line for 20 hours a day! people work, have family and can only play a few hours a day with their friends! #fixthegame
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Joey
(@whitesavage92) reported
@ooCOMTENoo @playnewworld They better fix it
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Stemolicious
(@mattbarnetttt) reported
@playnewworld Until you make it so people can get on without queuing this shouldn't be thing. This is a problem that you created...
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Vasile Jianu
(@vasile_jianu) reported
@playnewworld How about fix your servers so we can login and logout freely without having to wait for hours to log back in , it just shows how ignorant you are
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Justaguy
(@TemTemTrainer) reported
@playnewworld I'm not a fan of the progressive severity if their "punishment" seeing as that person would have to wait in queue for hours again and not be a "problem"
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JeffercakesGamez
(@JeffercakesG) reported
@playnewworld At the same time... Can you implement a reserve time for players on the server. Your game does crash, and other people suffer occasional power outages... So having to queue for 2 hours, and then getting a crash or power cut forcing you to requeue is a pretty big game quit moment
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DoctorKatMD
(@DoctorKatMD) reported
@playnewworld So instead of fixing the problem is causing that scenario, IE your que times, you're punishing the people that only doing it because you can't get your s*** together and make functional servers.
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Yarr
(@Yarr19) reported
@playnewworld can you pls pls pls fix the insane annoying unplayable laggs in expeditions, its fuckign unreal and it has been like this from day one why and how ? this is insane
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Patrik Liba
(@PatrikLiba1) reported
@RadiousPersona @playnewworld False wow doesn't has queues issue for years while having top sells each expac.
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@playnewworld Fix the game UI, put any button for reload interface.
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Heafplaysbad
(@heafplaysbad) reported
@playnewworld hey I have a small problem, I joined a faction in game and I didn’t know my friends had joined another now I can make a new character because they have control of the map and I can make a new character because the sever is full, think you can help?