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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Brennegar
(@Spooffie) reported
@playnewworld How about you deal with the real issue. For example 3-4 hour queue. Which is not acceptable and make people go afk running!
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Kyron
(@Kyronlaw) reported
@playnewworld Please Crash protection man
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Brandon Foy
(@CrazyDGB420) reported
@RayyBen @playnewworld Login in the morning don't afk all night use your brain. No reason for yall to be logged if you not playing give it up. Everyone hates the afk. Every afk person is one queue position. And look at all of you defending it thays alot of positions
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Alex
(@lampe_x) reported
@playnewworld @LemmyBravo well, im constantly reporting those players for cheating and many of them are even in the exact same place 6 hours later. looks like youre not working as hard on that problem as u say you do
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KidKinzu.PENTA
(@KidKinzu) reported
@playnewworld please fix the Server issues! Kick afk players and not people trying to defend their Towns! We are loosing our Territory because nearly no one remains logged in to defend it!......
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Michael Keller
(@MichaelLavo) reported
@playnewworld I can understand the thought process behind limiting character creation on some realms, but by doing that you are creating more issues than you are fixing. The queue time is enough incentive for people to get off higher pop servers if they care enough. 1/2
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Chosenome35
(@chosenome35) reported
@playnewworld Fix the fact I have to log out after posting one auction... I post one auction the next one sits and spins won't post, only fix has been logging in and out, game the first few days worked amazing, now nothing but UI issues, falling into a mountain, and stuff not being on map.
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theJigsawSaint
(@JigsawSaint) reported
@playnewworld Fix your queue and login situation before you start pivoting blame from your company to the players. You have some opportunities here to gain favor with your community versus pissing them off.
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Stevie
(@xMr_Mindfulx) reported
@playnewworld If the queue issue was fixed, people wouldn't have to use AFK strategies. Don't punish people for an issue you haven't resolved yet. Nobody wants to get back in queue once they're in!
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Patrik
(@PatrikH122) reported
@playnewworld I was in the que, I was 15th, I wanted to alt tab and pressed escape by mistake. Why cant you leave the que with esc when you have to wait hours in it? Please fix
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💛YaBoyWill420☮
(@YaBoyWill420) reported
@playnewworld You attack the players solution to YOUR problems instead of fixing YOUR problems, upgrade the servers and people wont have to anti-afk to avoid a thousand person queue.
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Piglet Squid
(@thepigletsquid) reported
@playnewworld Or maybe just fix the servers so people don't feel compelled to take such measures to be able to continue playing? 💁
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Slightly Tapped
(@slightlyTapped) reported
@theshockcable @playnewworld If you are AFK for more than 25 minutes, and you are trying to stay in the game longer than that, you ARE the problem. You are just being a selfish prick. If people rotated in and out of the game like they are supposed to. The queues wouldn’t be nearly as bad.
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iDetro
(@iDetro) reported
@playnewworld is real money trading against terms of service? 1 of the companys in my server are literally just that, they buy and sell gold for dollars
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Christopher RSC
(@stoffe500) reported
@playnewworld So this is what needs to happen. You people Host servers for world of warcraft and they can handle alot and i mean alot more people on there servers. comon Amazon your a multi billion dollar company so get your **** together and fix your server i know you can host more players
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OxygenLess
(@OxygenLessTweet) reported
@Balmung @playnewworld Had the issue both before and after the driver sadly. I updated to the newest because I got the issue then it still happened lol. It doesn't make a ton of sense to me how it never happened in beta but does now lol
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Lucas Mazok
(@LucasMazok) reported
@playnewworld This is your prority??? how about adding a instant reconnect feature when you get a crash. Adding a return to previous que position when you are in que for 1000 spots and you get errors. THis is laughable!
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AnteRehn
(@AnteRehn) reported
@playnewworld Fix the Lag Detected problem!!!!
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dafe1984
(@dafe17784) reported
@playnewworld want to have some food and a shower? too bad... you gonna have to wait 5hrs in queue to play again, i do agree its an issue with ppl going to bed etc and macro it, but you should be able to take a lil break without having to sit in 5hrs queue again
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@playnewworld Fix the game UI, put any button for reload interface.
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David Brame
(@DavidJBrame) reported
@playnewworld Please explain to me how this is still an issue then? paid money to wait over an hour to play a game ive already paid for!
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Chris
(@ckichcal) reported
@playnewworld fix your servers and you would never have that issue. have fun "detecting" it lol
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Toby
(@FlizCinema) reported
@playnewworld Really uncool of the game to freeze everything and throw me out of the game when I’ve never had problem before…. And now have to wait even longer in que!
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Franck Leprevost
(@FranckDreden) reported
@NostreTweets @playnewworld The Servers ARE the problem in the first place!
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LeAnn ✦ CX ✦ CRO ✦ Copywriting
(@LeAnnMReyes) reported
@playnewworld Or maybe fix your limited servers so people don't have to wait in queue for 4 to 8 hours.💡
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Grandpa Pringle
(@GrandpaPringle) reported
@playnewworld any official announcement on the broken Faction Influence?
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Roberto Cuccurin
(@RCuccurin) reported
@playnewworld i am so sorry to say this, but as soon as you guys don’t fix ques and increase server capacity I’m out 😢
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فهد المطيري
(@f1nh_) reported
@playnewworld Good afternoon my friends are playing in a server and when I login to the server to create a character it says the server is full if I played on another server is there any way to play with them?
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xxxTRUSTxxx
(@xxxTRU5Txxx) reported
@playnewworld so blame the players, i see where this is going, so your only solution to clear queues which was caused by your terrible management of the launch is to kick players and punish them. wow! fix your ****!
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Josh
(@JOSH_DALEK) reported
@playnewworld This wouldn't be an issue if people could actually get into the game, they're only doing it to avoid 2/3/4 hour queues. For all those hours queueing too their GPUs are at full tilt for no reason so they can't even queue and do something else whilst waiting. Focus better.