New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/29/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • sarmiyor ayd (@sarmiyor) reported

    @playnewworld Please fix "Failed to configure" problem. I'm tried to try login!

  • Kaipark15989330 Kai parker (@Kaipark15989330) reported

    @playnewworld So what are we going to get in terms of compensation? my company has a war in an hour and now non of us can even get in ebcasue of a fatal error crash aswell as a 4k queue? you guys giving us the money back the declare?

  • FatulCozmin CozminFatul (@FatulCozmin) reported

    @playnewworld And if you get failed to connect? As it happened to many players? How you fix that? This game sucks

  • ArghWhippets Whippets 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 #FBSI (@ArghWhippets) reported

    Where the hell are your servers @playnewworld ? Mars? Ping is so bad it's unplayable. In EU on EU server. No problems with other MMOs.

  • 1DCG1 DCG (@1DCG1) reported

    @playnewworld "queueing for a starting area" queue is broken. characters not new. fix this.

  • ZavocOriginal Zavoc (@ZavocOriginal) reported

    @playnewworld Doesn't work everytime. After I got that error code like 7 times, it didn't put me in queue again.

  • FabianDOOOM pipsquik (@FabianDOOOM) reported

    @MaybeOnMars @playnewworld DO NOT PRESS PLAY if you press OK after the error itl place you back in the quee automaticly

  • GrimmyH4 Tom (@GrimmyH4) reported

    @playnewworld I had a different error after 20 minutes of clicking ok nothing came up so I clicked play and about in 3800 after waiting 4 hours already

  • przemro9 Radrez (@przemro9) reported

    @playnewworld What's with Lag Detected on EU servers? I am stuck in place :(

  • 1DCG1 DCG (@1DCG1) reported

    @playnewworld queueing for a starting area" FIX IT

  • THE_P3D Pedro Graca (@THE_P3D) reported

    @playnewworld can't believe you didn't implement a more resilient queueing mechanism? Assuming there's a unique identifier for each session why is that not used to preserve your position in the queue in case say your drivers crash on you and you go from position 103 back to 2619

  • Syrentios Syrentios 🇳🇱 (@Syrentios) reported

    @playnewworld I just had "failed to join login queue, please try again" when i was on Position 1 in the queue........

  • strawhatnub Gareth (@strawhatnub) reported

    @playnewworld Hi, I'm having other issues. Today of a sudden, I am getting crashes to desktop. Wasn't happening the pervious 2 days, what is causing this?

  • xmkmx 32Bit Badman (@xmkmx) reported

    @playnewworld Fix. Your. Game

  • BradtheRad09 Brad (@BradtheRad09) reported

    @Chadesh @playnewworld I mean its not a problem because If I need to throw a pizza in the oven or make some quick 10 minute pasta I shouldn't be kicked.

  • Serf_ Serf (@Serf_) reported

    @playnewworld Also, @playnewworld, is there work being done to help those players that had an unexpected crash? I waited this morning to get in. Once in, I did a round of quests and teleported to my inn. I got a fatal error and dumped to desktop...now I have 3 hour wait to get back in. Ugh.

  • Southrum bicer (@Southrum) reported

    @playnewworld Fix your game

  • 1DCG1 DCG (@1DCG1) reported

    @playnewworld "queueing for a starting area" queue is broken. characters not new. fix this.

  • Offline_09 Gra (@Offline_09) reported

    @playnewworld Can you at least fix the connection issue where you get kicked from the queue you’ve been in for hours only to rejoin at the back of the queue….

  • Flexxatronn Bryce (@Flexxatronn) reported

    @playnewworld Getting some major movement issues with fire staff/ice gauntlet. Character refuses to dodge, freezes in casting animation, sprints instead of strafing. Also, the cooldown for Ice Pylon refuses to start occasionally.

  • TheObscure96 Obscure (@TheObscure96) reported

    @playnewworld What about the connection error one? I clicked «OK» and waited just like with the other errors, but I never got back into the queue.

  • Tier_Zer0_ Probably TierZer0💚🏴🚩🇵🇸 (@Tier_Zer0_) reported

    @playnewworld I've tried that multiple times and it has never worked (I left it for 40mins earlier). I must have seen that error 20 to 30 times and have always lost at least 500 spots in the queue.

  • scerstt Scott Chicken (@scerstt) reported

    @playnewworld "See if it fixes the issue" that's actually hilarious

  • setfire2flames setfire2flames (@setfire2flames) reported

    @playnewworld Will there be a fix for queue randomly dropping you? Went from 1200s to 400s then queue just stopped. When I queued again I was put at 1900s.

  • Galyos89 DarK_DO7 (@Galyos89) reported

    @playnewworld The E key not working seems to be fixed by respawning or fast traveling anything that triggers a loading screen it's work for me and a friend whenever it happens

  • aLivingBeing a Living Being (@aLivingBeing) reported

    @playnewworld Doesn't work. I've been on queue for hours now and got this message 3 times in queues numbers #1, #2 and 3 didn't join back after waiting 10mins each time... The 'You are queueing for a starting area' is BROKEN

  • S00ULREAPER Cláudio 🇵🇹 (@S00ULREAPER) reported

    @playnewworld Thank god, i had that error and I was sent to the back of the line.

  • o_voxen oVoxen (@o_voxen) reported

    @playnewworld So had to relog due to UI mess up on new world and now in a queue of 2900 ? seems like you get penalised for problems in game....

  • ericpaul89 Eric Paul (@ericpaul89) reported

    @playnewworld Pity it's just not working forever as I and my friends get kicked off the queue by another error even after okaying that message away. We're trying since this morning! I'm sorry, but I wanna play the game I paid 50 bucks for 😕

  • BradtheRad09 Brad (@BradtheRad09) reported

    @playnewworld @Chadesh I tried to do thst in the beta and would be kicked for inactivity. So I think tge problem solves itself after a few minutes.