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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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ジョジョ
(@IamJsquared) reported
@playnewworld can we get patchnotes/changelog? a 10.5gb update isn't just a queue fix right? lol
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FelipeHunterFOX
(@FelipeHunterFOX) reported
@playnewworld But the File Connection error persists. This is very sad! :( SA - Server Hubur)
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Furkan Aksoy
(@aksoyfurkantwt) reported
@theadimech1 @Chaniro91 @playnewworld no need to remove queue, It will crash itself. You will wait for bla bla bla hours and when you get close to join in, it will crash and send you back to end of the line. Devs are **** and they must be fired. No otherway. They are just praying for the hypes done. fk all devs.
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Destroyer
(@realDestr0yer) reported
@playnewworld Nice job, NewWorld Devs! Take note, other game devs...THIS is what GOOD customer service looks like.
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Dr John Smith
(@KThoth313) reported
@playnewworld Does it fix Internet protocol IPV6 not working? Which was fine during Betas?!?!
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Dalton Baillargeon
(@Skippy3421) reported
800 person queue only to get in and crafting be bugged. only fix is backing out and relogging in. 1500 queue now. @playnewworld
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Kvakaca
(@Kvakaca) reported
@playnewworld This doesn't fix anything. Either give free transfers or continue facing the s-storm .
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TheGreeblyOne
(@GreeblyOne) reported
@Sensei_Snap @playnewworld Atta boy. #teamcovenant I'm waiting for ques to drop about before I start streaming. I've oh had one crash but that put me in a que for 3 hours. Game is fun as heck though. You'll love it.
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MC Squared
(@MC_Square_) reported
@playnewworld Can you fix the AFK'ers just running into walls to hold positions?
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ONSCREEN
(@onscreenlol) reported
@KaiQom @playnewworld So I have to queue for 10 hours a day for 2 weeks before I can move my character? Great fix!
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resolve
(@res0lve_) reported
@playnewworld please put in disconnect protection ASAP. It hurts having shaky internet and having to wait in 2 hour queues.
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TheGood_Bro_
(@TheGood_Bro) reported
@pleiadian1027 @HeavyLiftGaming @playnewworld If this wasn't your first mmo why did u buy the game during launch? When has an mmo ever not had thus problems launch relax a bit. I haven't even seen a queue over 150 10 min wait time tops. Look for a less pop server?
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Reem
(@Kahreem_Horsley) reported
I just want @playnewworld to love me back, just sat in line for 4 hours.. got to 67th in line and got a fatal error.. back to 1428th in line 🥲
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Nated
(@NatedVAL) reported
@playnewworld fix the queue for a starting area. it's stucked
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Malice
(@JohnPaulBap) reported
@playnewworld Issues with the fanboy logic: 1) Why move to a different server if you already have a character and time invested? Not even addressing friend issue. 2) Some issues are to be expected, but the amount of characters per server they allow created (at launch) is gross negligence.
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ONSCREEN
(@onscreenlol) reported
@playnewworld New servers does not solve the problem if you can't move your character there? Or are you expecting everyone to keep deleting their characters and starting again every day on a new server?
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Ghaleb Dweikat
(@GhalebDweikat) reported
@playnewworld what do you do when you just sat through an 800 queue just to get the “failed to connect to login server” message after and the only option is to click on and go back into the queue that is now 1800 long?
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Cynical_Xcon
(@CynicalXcon) reported
@Krethys @playnewworld Probably abusing the pvp glitch like a nub, then acts like he’s totally fine with refunding the game. Karmas a b***h
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MunchiseOSRS
(@MunchiseOSRS) reported
@playnewworld this fix kicked me out of the game I just waited forever to join - to force download and join the queue again...
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CaliforniaFATS
(@CaliforniaFats) reported
Spend the last 10 mins trying to fix my camera in OBS ONLY to discover I had the lens cap on LUL Just streamer things.. Going live for New World in 5!! @playnewworld
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Cole
(@Mite2a) reported
@frannahdk @playnewworld And yes wars and territories are all issues in server merging. All I would suggest is reset the continent when merges go live. If people ***** about that then oh well because that's literally the only way for things to work out. Not increase server capacity...
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Myst 🇲🇦
(@mystvb) reported
@Brian_Alford @playnewworld Bro I never had this problem it’s because of their patch that I have it now ******* ...
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Eric Barnett
(@Faucius) reported
Outside of the server queue issues, I really hope the dev team on @playnewworld is prioritizing this GPU overheating/optimization issue. Has my 2080TI sitting at 85c just in the menu alone.
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WillNotFit
(@WillNotFit1) reported
@playnewworld fix your game I can’t even select a world
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Mouse
(@mowseler) reported
@playnewworld are there any plans to fix the company message? You currently can’t use any letters that are hotkeyed because they bring up those panels (social, skills, etc) so we can’t write anything, and we can’t paste into it either
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Deku
(@Konohasenp_u) reported
@theadimech1 @Chaniro91 @playnewworld the fix for queue stability issues is for all regions though..
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Bob Dorris
(@Venthor) reported
@playnewworld You know what is worse than long queues. Its sitting in a long queue and then getting an error. Now I get to restart the process again further behind than I was in the first place.
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Shawn Griffin
(@ShawnGr40971804) reported
@Grollstein1 @playnewworld This doesn’t affect your place in queue, it sounds like this is aimed at fixing the problem where people get disconnected while queueing.
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Tzoruk
(@Tzoruk) reported
@playnewworld Imagine paying a game and not being able to play it with friends... too bad, i really loved the game during the betas, i hope it will solve the problem. I only had the possibility to play 1 time since the launch (in queue since i'm home), i had no real issue other than that !
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Awks
(@Jonatha62685488) reported
@playnewworld I mean transfers should be the first priority. Some people put in 20+ hours already, and new servers aren't going to solve the queue problem if they have to reroll.