New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/14/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Voidix01 Seth Chapman (@Voidix01) reported

    @YoanSuperdad @playnewworld I mean that’s a player created problem

  • oopsiehodge evgene (@oopsiehodge) reported

    @playnewworld so no fix for the issue where if you've salvaged quest items you cant get them back???

  • Alpha_Dessire AlphaDessire (@Alpha_Dessire) reported

    @CamcoHD @primegaming @playnewworld I had the same problem and I spoke with customer service and they didn’t find a solution so I had to do it by myself, so this is what I did, when I was linking my Amazon acc with the in game button I didn’t finished the setup, so i went back and finished it and it worked. GL

  • chrisjfranko Christopher Franko (@chrisjfranko) reported

    @playnewworld “Fixed a housing UI issue. The UI will now correctly shows that property taxes are subject to the full price of the home, and not impacted by the first time home buyer discount.” This is ******* bs.

  • CSlwimmer Caitlyn Lerario (@CSlwimmer) reported

    @Iron_Jade @realblankspace @playnewworld Mine was banned too but ESCAPECYBER on Instagram got me unbanned he’s a pro on unban service

  • lowiqapple No (@lowiqapple) reported

    @Alminie @playnewworld They need to lock wars and give back territories lost this past week. Lost 2 to synd using this and ig lag.

  • GhostIyyz Ben Farrugiaa (@GhostIyyz) reported

    @msisdn2 @playnewworld so how many people have been having problems with there gpu with ONLY THIS GAME like come on

  • Voidix01 Seth Chapman (@Voidix01) reported

    @moistshrimp @playnewworld Best guess: give it maybe 2 days to see how server handles new patch. Then it’s enabled in one region and after 8 hours of no issue it’s enabled everywhere else. I’m hoping it’s only going to be two days.

  • Relaxx94 リラックス (@Relaxx94) reported

    @playnewworld When are you guys gonna fix the great axe reap ability with gravity talent not doing damage bug?

  • Jester199109 Joshuah d blazic (@Jester199109) reported

    @playnewworld seriously our company keeps losing wars due to the attackers not being able to take damage due to a glitch they are exploiting. fix this ****! we have been in so many wars and cant do anything.

  • yfletchtho Talents (@yfletchtho) reported

    @foalgo @huwie_ishizaki @playnewworld This dude trying to shill for a billion-dollar company that takes half a day to do a simple bug fix update.

  • RealTootired Leon (@RealTootired) reported

    @YoanSuperdad @playnewworld I mean it's not the problem of "the lack thereof crafters" the problem is that for example iron. You need iron the entire way up the metal smelting process. It's a 4 iron > 1 ratio to make steel. Then 4 steel > 1 ratio to make starmetal. So forth so forth.

  • RealTootired Leon (@RealTootired) reported

    @RageFenrir @playnewworld Because they stated before that more than 1 "Skill" based perk was a glitch. You can have multiple perks, just 1 skill based one.

  • Iron_Jade Jade (@Iron_Jade) reported

    @CSlwimmer @realblankspace @playnewworld Do not assume a chat filter in place is a license to say anything you want. We can’t share any further information about our decision, and we won’t reply to further emails about this issue. Best regards, Fabian G. Nothing about what I supposedly said and a refusal of clarity.

  • PR_311 PR311 (@PR_311) reported

    @playnewworld is the bug where regeneration effect doesn't work after 1 dead fixed? Not too bad to always have to put things off and on again to fix it but in a war or with lot of oppents a bit annoying

  • AaronmatrixG Aaron Garrido (@AaronmatrixG) reported

    @playnewworld Everything alright, but I'd love it if you could list the bugs you are aware of and a roadmap to fix them. Personally, I lost my house at Brightwood not long ago an I still don't know how or if I'll be getting it back and if it'll dissapear again.

  • Roastt_Beef Nick Roman / Roastt_Beef (@Roastt_Beef) reported

    so ughhhh @playnewworld is trading broken on all server rn or just Valgrind?

  • GhostIyyz Ben Farrugiaa (@GhostIyyz) reported

    @VexiusxWoW @playnewworld doing it atm wasn’t beefing with all of you i’m mad becuase as soon as i played this game i’ve had this problem had my pc for 8 months haha shouldn’t be happening this soon i feel that’s all

  • cellsty Cellsty (@cellsty) reported

    @playnewworld Oh wow it only took 3 weeks to fix the Azoth staff, and abandoning event. Small indie company I see.

  • xmajix Maji (@xmajix) reported

    @playnewworld What about the bigger issue of invincibility exploit during wars ?

  • ElderScrolls8 Elder Scrolls (@ElderScrolls8) reported

    @SteelyBee @playnewworld I am level 52 and I can now feel how broken this game is in PVE. Enemy aggro range and chase is broken. Economy is broken and the list goes on.

  • Ashborne_ Ashborne_ (@Ashborne_) reported

    @playnewworld People made characters in other regions because of a previous tweet tou made and if you lock regions as you keep saying people will be forced to either level to 60 again or not play at all. I hope you take this issue seriously and reconsider as it will affect SO many

  • ItsaRebel1 ItsaRealRebel1 (@ItsaRebel1) reported

    @toastmalone_14 @playnewworld at least they fixing stuff or you wanna play broken game or fixed game

  • iKungFlu panda (@iKungFlu) reported

    @playnewworld please, fix marauders pvp faction mission on shattered mountains, cant get the second chest on it... since day 4 of the game

  • rococopuffs Jacob Schneider (@rococopuffs) reported

    @playnewworld Has the team been reviewing whether or not the Minimap addons provided on Overwolf are considered against the terms of service? @playnewworld

  • GaLogicXIII GaLogic (@GaLogicXIII) reported

    Hey @playnewworld, When are y'all going to fix the War exploit that lets companies win wars in under 4 mins? Marauders on US West Theleme keep wining Wars in under 4 mins every time it starts in the zones they own. #PlayNewWorld

  • DOUBLEDBIELBY04 gone (@DOUBLEDBIELBY04) reported

    @MudsliideTV @SteelyBee @playnewworld Which are the bad takes? Level 55 and I agree with everything he said. The PvP is frustratingly broken, so many things just straight up don't work at random times. The secret Nerf to AoE heals/DMG was the biggest wtf for me. 2 LS users casting SG cancel eachother out... Broken

  • MudsliideTV Mudsliide (@MudsliideTV) reported

    @DOUBLEDBIELBY04 @SteelyBee @playnewworld Yeah, PVP is a bit broken, especially with the Wars, but I've had almost 0 issues, and I'm level 60. I think the whole "GAME IS DYING UNLESS SOMETHING HAPPENS" is a bad take. Dude always says everything is dying, he's a doomsayer and just looks for clicks. Not my style.

  • Joerosa JoeRosa (@Joerosa) reported

    @playnewworld You fixed the tigers but ignored all of the same similar quests in reek water? Fix these quests especially the stacked ghosts in the cave.

  • Chizu_Twitch :) (@Chizu_Twitch) reported

    Wondering why Amazon doesn't just turn off wars while players are using the exploit to capture territories until they can fix it @playnewworld