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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Danumis
(@Danumis_) reported
@thetapersona @F1N4LL7 @playnewworld Obviously it doesn't fix it now. It sucks however as do most things in life.
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Kevin Shelbrock
(@shelbrock_kevin) reported
I wonder how many people in @playnewworld are just pulling some trick to not be afk while their at work or something… 3 hours wait to sign in with less than 2k queued to start…
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Jeffery
(@Jeffery96388954) reported
@playnewworld Just waited 3+ hours in a queue just to get an error resetting my queue from 600 to 2200.
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Кек
(@ruwowkek) reported
@playnewworld I don't care about queues — it's not a problem to wait while doing something or start the game via remote desktop. But do something with timeouts and queues drops — this is the main issue and pain in the ***.
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Hex
(@_hexanon) reported
@TheRoxieParadox @playnewworld That's how they fix the queues. Noone can refund and thousands will rage quit. They have the money and then server capacity..
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oWhiteops
(@oWhiteops) reported
@zeebski @playnewworld I mean in a sense of only a couple people queuing sure. We are talking about hundreds of thousands of people queuing through their login portal. I'm sure that is the more logical reason. You aren't getting a response from the server so it throws a connection failed.
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Sasami Rari
(@SasamiRari) reported
@playnewworld How about increasing the server size? 2000 people per server is very low especially considering a majority of these people may not login after the second or fourth week. The last thing you want to do is merge servers within your first year
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Sakari Niittymaa
(@sakariniittymaa) reported
@playnewworld Finally we have a game publisher who gives news about problems in a timely manner and tries to solve problems asap. It feels like a new era is about to begin or could I say I feel like I live in the New World.
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Matteo
(@matteearti) reported
@playnewworld please also look into EU's login servers issues, it's getting out of hand
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zeebski
(@zeebski) reported
@oWhiteops @playnewworld Because in every reasonable context the too many requests error, whether it be 429 or in AWS even, it is always caused by a single caller (e.g. client) exceeding some throughput limit, so yea, it is perfectly reasonable to think that is the issue, lol
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Bustincaps
(@BustincapsTV) reported
@playnewworld Can we talk about this GPU bricking issue????
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Ardonomus
(@ardonomus) reported
@playnewworld Are you also working on the problem where people are sitting in queues for hours, just to get an exception and then be placed back in line again?
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Danumis
(@Danumis_) reported
@Isshinkurosaki6 @F1N4LL7 @playnewworld That was the load their servers could obviously handle. Other reasons would be economy, resource density and other issues that would happen if you add more people.
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Jamie 🐸🦆
(@JamieCodes) reported
If you get an error when queueing into #PlayNewWorld... Click the OK button... but... DO NOT click the PLAY button when the error has disappeared. It will automatically add you back into the queue at your position if you just leave it.
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Jonathan
(@lederzy) reported
@playnewworld Game is brilliant has so much potential, fix servers it can overcome WoW.
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Jeffery
(@Jeffery96388954) reported
@ReveilleGaming @playnewworld Just ridiculous. I've been at school all day and had my brother start the queue so I have a chance of playing when I get home. Instead, I get an error saying "Failed to join Login Queue. Please try again later."
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Danumis
(@Danumis_) reported
@F1N4LL7 @playnewworld They are giving out free world transfers to fix that issue.
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mental trillness
(@bears8myfamily) reported
DISCONNECT PROTECTION NOW @playnewworld
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oWhiteops
(@oWhiteops) reported
@zeebski @playnewworld ?? Why would you think that's the issue lol. Its because their login portal is being hit with way too many requests. If you hit the OK button and wait between 30-60 seconds it will place you back in the queue in the position you were in.
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Lian
(@lianxuki) reported
@playnewworld Some SA servers have a serious desynchronization issue in the lvl 25 dungeon, making it impossible to continue the main quest line, and making players invulnerable in pvp
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Butta
(@LikeButta) reported
@playnewworld where’s the crash protection for queues?
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renan
(@renanpincelli) reported
@playnewworld What about problems in Amrine DG which cannot complete due to latency within the instance, Alatyr server (SA), any news? We're all stuck on this quest because it's part of the main story.
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Yağız "Rhondeus" Yılman
(@Rhondeus) reported
I ******* waited 3 hours, got connection failed failed error at like 10 people queue. And it happened like 3 times. Go ******* get your game fixed. @playnewworld #NewWorld #NewWorldMMO
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mental trillness
(@bears8myfamily) reported
@playnewworld You should prioritize some sort of disconnect protection…
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Thetapersona
(@thetapersona) reported
@Danumis_ @F1N4LL7 @playnewworld That doesn't fix the issue NOW nor the reality that new servers WILL be dead in about a month anyway.
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Mikkel Thiel
(@OmgImWild) reported
@playnewworld Appriciate the updates. Will you please also take into consideration, that if game crashes/pc crashes etc. that you atleast have a reserved spot for 5 min etc. I've dc'ed twice due to "Fatal Crash" from the game, and its NOT fun to rejoin the queue with 3k infront of you...
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Serdar Onur Karadağ
(@so_karadag) reported
@playnewworld Those who entered first they are not leaving. I cant login for hours and i'm worried about not being able to catch up them. Looks like there is an unfairness here. Anyway thank you for this nice gameplay. @playnewworld
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MrTakauri
(@takauri25) reported
@Skimatik_Gaming @playnewworld problem is the majority of the players (those on twitter) being made is because they can't get into game. They have taken the money from them and said "ha have fun in a queue" They knew the game would be big and didn't have enough servers, which is just bad management.
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Gaming Dad
(@Andar_Wyn) reported
@playnewworld @playnewworld please sort soon as not been able to spend one minute yet in Aeternum dispite trying to login for over 24 hours!! It’s a joke 😭
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Arpit Mundra
(@ArpitMundraftw) reported
@playnewworld Please help me on fixing the error "Unable to establish connection with server" tried VPN, game/pc restart, amazon troubleshoot instructions, everything. Still not working for me.