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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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CryptoAnon
(@CryptoAnon6) reported
@playnewworld Is there a way to print out and carve into a pumpkin the massive amount of lag players experience in wars for territories we've invested so much time and effort into? Because that's scary as ****.
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Vincent Mercier
(@vincentcoderre6) reported
@playnewworld So when the server transfers will be up again ? Some of my friends transfered in the short period they could and I still can't :(. I hope and wish you luck to fix this problem eventually...
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Terenn Nash
(@TerennNash) reported
@playnewworld Disable wars. they are meaningless slideshows where the side thats better at exploiting lag and broken armor perks wins. its soul crushing for legit players and is harming the game experience long term
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Bingogoldberg
(@bingogoldberg1) reported
@MichiSTONKS @playnewworld The Twitter guy ain't gonna fix the bugs homie
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Toyoda 89%
(@JToyoda) reported
from
Los Angeles, California
Waiting for @playnewworld to to fix the war lag exploit. Would be nice to not lose territory for getting your whole army get lagged out with aoe effects.
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NeatoCogito
(@NeatoCogito) reported
@Anonymo91579355 @playnewworld Hit box is inconsistent, with arrows often flying directly through an enemies chest without registering a hit. Believe issue to be present with headshots as well, but the hitbox is so small there that it's difficult to tell.
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Evenry_GN
(@vickwong1218) reported
@playnewworld Pls fix the lag from AP Southeast World 😱
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E-Rock
(@erichillis) reported
@playnewworld Please disable Wars. They are totally broken. It is not fun fighting against statues due to the huge lagfest going on in the wars. This is not acceptable. Please disable the wars and fix them and we will be happy. Thank you!
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hani alghamdi
(@hitlar07) reported
@playnewworld don't play this game is Alpha until now not ready with bad lazy support team they fix 1 bug in a week and there is 1k bug in the game
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TheHebrewhammer
(@TheHebroohammr) reported
@playnewworld Can you at least given token updates that server transfers are still being fixed? Your lack of communication on problems with the game are quite glaring both here and on your forums.
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panda
(@iKungFlu) reported
@playnewworld FIX MARAUDER FACTION PVP MISSON ON SHATTERED MOUNTAIN, "INFILTRATE" MISSION HAS BEEN BUGGED SINCE LAUNCH!!!!!
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adrianfromrs
(@adrianfromrs) reported
@playnewworld How about you fix the bugs that plague the entirety of your game :)
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Corgi
(@AlexCorgi1) reported
@playnewworld Or maybe we can get a feature that isn’t broken in some way? Like is that even possible?? Lol
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danny
(@dannyvincent91) reported
@playnewworld Maybe you should fix the fact people can cheat wars by lagging the entire thing instead of ******* around with a ******* pumpkin
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NeatoCogito
(@NeatoCogito) reported
@Anonymo91579355 @playnewworld Direct Hit doesn't work. Battle Precision has no effect. Rain of Arrows will not resolve after firing if you weapon swap. Bow will sometimes glitch when using an ability, freeze the character with a drawn bow, and put the ability on cooldown.
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Brantley Westlund
(@Streetbfan) reported
@playnewworld New world, you have a great game with alot of potential, focus on stuff that matters so your game doesn't fail like the rest. You are not in a position for cosmetics yet, fix the game first. Thanks
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joshmutiny #BLM
(@joshmutiny) reported
Absolutely LOVE @playnewworld, and will be playing for the foreseeable future, but they are running out of time to be communicative about the constant stream of issues that keep popping up, and tell us their plan, before people start leaving en masse. #NewWorldMMO #NewWorld
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Amy
(@sourbroon) reported
@playnewworld When are you going to disable wars so that you can fix the slideshow lagfest that's happening in literally every war? I'm literally watching @Gothalion fight statues trying to defend in this war.
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w8r0
(@w8r01) reported
@playnewworld fix ur game
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𝗦 𝗣 𝗟 𝗨 𝗥 𝗞 𝟯 𝗡
(@Splurken) reported
@playnewworld @CaMaKStream How do I get a refund on the broken game?
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Qweets
(@TheQweets) reported
@OnepegMG @playnewworld OMG FIX THIS STUFF, This video opened my eyes to so much going on that I haven't seen personally. Makes me not want to play.. Good **** as usual Onepeg
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Party Poison💀
(@imlulii) reported
@CoolHWhip_ @oryanryanryan @playnewworld No **** Sherlock , but the only way to raise awareness of the issues and get ‘em to do something is to talk about it , and since they are the ones sharing the updates they could talk about the community complaining ffs
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BigMickeyCee 🇳🇿
(@BigMickeyCee) reported
@playnewworld I'd rather you fix the invulnerability exploit, the mob retreat bug, the compass tracker bug and the weapon spawn bug 1st....but pumpkin stencils are of course more important, right...🙄
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Wickers
(@MrWickerstv) reported
@playnewworld Wars are awful, lag is not even a statement. No one moves its that bad, now there are no rewards for 90% of the people in then.. please fix this as there is no point in playing atm
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Nate Steil
(@Fresh_Steil) reported
@playnewworld please fix your game cause it’s about 6 months underbaked 🙃
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Zeds Dead
(@ZedsDea35172732) reported
@playnewworld Why don’t you fix server transfers so I can play with friends.
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BigMickeyCee 🇳🇿
(@BigMickeyCee) reported
@playnewworld @CaMaKStream Just switch to windowed mode...Combat & Weapon skill avoided....FIX YOUR GAME!!
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whosnachos
(@whosnachosyt) reported
@playnewworld fix damn Dryad spawn and tons of bugs, with latest patch. Want to finish weaopon quests. "Obtain the Living Crystal from the monstrous Dryad at the peak of Malevolence!" - only on restart
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Travis
(@Travis34251802) reported
@playnewworld It's hard to care about these right now. Others are being a bit aggressive, but I agree with their message. You need to provide an update on the transfer issue - should we expect it this week? Amazon is supposed to be good at customer support and communication. Communicate, pls
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Austen Toole
(@austenctoole) reported
@playnewworld you guys need to make a public statement about the state of the game. Endgame is completely broken. Nothing about it is ok.