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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Reesie Reese
(@ReesieReeses) reported
@playnewworld Also Amazon a multi billion dollar company… can’t produce a good enough response team aka customer service, to help the dozens of people getting banned for literally no reason. Just one of the reason I don’t get why such a big company can make a game with such big mistakes.
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Alex.
(@Kuh_Rechte) reported
@playnewworld Crafting isn't dead. You guys in the comments are so cringe. Crafting won't able to give you the same broken *** headstart in terms of maximum gearscore. So when a new patch arrives with a new max gs, every player is able to grind their Expertise at the same pace.
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Marcin Zimny
(@liuviel) reported
@ArthurFilipe_BR @playnewworld bug and exploit they will not fix on the release. We already know they don't listen to feedback and this changes will go live and will put playerbase at 50k top.
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Menzo
(@id_menzo) reported
@playnewworld I'm concerned about how Asmongold's opinion influences the AGS Devs. The game hasn't completed 3 months yet, it's full of bugs that need tweaking but AGS will already change the watermark system and craft. Fix all the issues first.
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Xenagoras
(@Xenagorass) reported
@Swizzlerz @playnewworld Sounds like a you problem
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Husker
(@HuskerTheHutt) reported
@playnewworld Hands down, Introducing Gypsum in response to the watermark issues has got to be the stupidest ******* fix to this issue I have ever seen. AGS devs are trolling everyone at this point. AGS know they are bad, they gotta know this solution is ******* stupid they just don't care.
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Damp
(@officialdamp_) reported
@nillsplusone @playnewworld I’m a simp for saying a paid QA team cannot find all or most of the issues in a MMO?
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FeralForlorn
(@FelixZander1996) reported
@playnewworld i really hope the PTR has a bunch of hidden fixes.. cause wtf is your priorities when the game is broken to hell and you wanna add a event instead of fixing it?
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Reece Devon
(@ReeceDevon2) reported
@playnewworld You need to fix your ******* game missions bugged so now I cant continue as per **** this ****. Nice idea for game but ******* hell broke as ****.
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MenDrinkGuinness
(@GuinnessMen) reported
@ThaiBui13000058 @playnewworld Bro if you are getting killed my wolves you’ve got a bigger problem.
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DontPokeTBear
(@DontPokeTBear) reported
@playnewworld You bring in this gear score adjustment you will be shooting yourselves in the foot. Has anyone said this is a great idea? This fixes a little problem and creates many more! I'd question your dev team here and prob start firing!
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Snause
(@snause_) reported
@playnewworld could you kindly fix the great axe bug where Reap doesn't do any damage nor pull mobs.. :)
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THETATTEDWOLF
(@TheTattedWolfy) reported
@playnewworld Better get a head start on that expertise system or else your void bent armor isn’t going to be so good. I like the quest and content additions, even the balancing is good BUT dead servers is an IMMINENT issue. The world groups gotta go and the servers need to be merged asap.
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Richardson
(@Richardson9994) reported
@officialdamp_ @playnewworld Check the player count, numbers don't lie kiddo. Nobody wants to log in everyday to play this unfinished broken mess that they butchered since release.
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SilentMajority
(@Normal_Customer) reported
@playnewworld I've not logged in for weeks. Got sick and tired of problem after problem, bug after bug, exploit after exploit. Need a bigger carrot than a public test realm.
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Synx Maetera
(@Sivdraws) reported
@playnewworld Pvp balance changes should have been a lot longer of a list. 80% of your players are using the exact same build and that is a major problem. Any other triple A game would have addressed this quickly for more diverse gameplay. Do better
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Adanimo nRg
(@Adanimo_) reported
@playnewworld Fix your movement bug! It literally breaks PvP and Wars or any engaging content whatsoever! Needs to be looked at and fixed ASAP! #NewWorld #movementbug
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Effigyz
(@Effigyq2e1m7) reported
@playnewworld I swear, it seems like you purposefully want to make people stop playing the game. I don't understand the problem, are you taking turns on using the collective brain? You ignore constructive criticism and take the most f-ed up decisions.
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Matthias Mohallel
(@MatthiasMohall1) reported
@playnewworld Most of your guys have mental issues. Everything amazon is trying to do is bad and you just need something to troll about. If you are able to make a better game than feel free to do it. Some of the changes are really good and its amazing how fast amazon deliver new content!
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bernard
(@chimchilla15) reported
@Swizzlerz @playnewworld Dude I had this same problem with orichalcum ingots. You cant remove it piece by piece. You need to have the bag space available to put the entire overflow in your storage its ridiculous.
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🍄 shroomkitty 🐈
(@shrxxmgames) reported
Haven't played @playnewworld since the last update, thought MAYBE it would be a functional ******* game by now but LMAO JK EVERYTHING IS STILL ******* BROKEN HAHAHAHA. waste of ******* time at this point
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FΛKKIП
(@FAKKIN_) reported
@playnewworld Huge update but still missing things like, war influence fix, it doesn't work a lot of times, not allow you to declare, invasion time since it show up until it happens is too much, company logs, how is it possible that we can't see the treasury movements, when people leave/join
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Renegade Trailerlord
(@WTQuack) reported
@carlwatkins @playnewworld the game needs to get rid of all bugs and exploits and then do a full reset + add alot more crafting stuffs between 100-150 in every skill + fix luck so it actually works so that you dont have to farm chests for 2 months to maybe get 1 item. THEN i might consider playing again.
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld Just shut down the game fix it then re open. And hire the team who made this game I'm sure AGS is didn't made this game itself.
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Chris
(@oh_sneak) reported
@playnewworld Don't care about new content, just fix the damn game in it's current state.. And for the armor chages and hwm, what's the point of having players able to craft and trade? That change has to be one of the worst one's you guys have thought of..
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Sean Claxton
(@TheSinfulDragon) reported
@playnewworld Please fix the hp of enemies. At least that one thing.
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Chris
(@Chynes101) reported
@SOLIDFPS @playnewworld The part of this where they are reducing your GS to your watermark is absurd. Makes all crafting professions worthless as no one is going to buy high end gear that just acts like 540 gear they get in drops…. Huge problem and also it makes other gear drops that sell worthless
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Cody
(@CdubFromMI) reported
@playnewworld Y'all need to fix your customer service before you do any god damn events lol.
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NeonRosa
(@KingNeonrosa) reported
@amazongames @playnewworld You're legit going for speedrun on how fast you can crash your own game? The fact that you make people who spent alot/all their gold on crafted items get punished. Holy ****. How can I grind WM on jewelry when rings go from 505 down to 504 then 500??
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Frost_fangg
(@ato_victor) reported
@AlexCorgi1 @rodotinho @playnewworld Is a Mmorpg!!! Is not our fault that is 40 euro!!! Why they don't add a monthly sub and make the game better if this is the problem of the end game having 0 content! Like this I will stop seeing people saying " you played 500 hours is ok to quit"!