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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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mm ddd
(@rawrkek) reported
@Byheer @playnewworld Yea we cant expect too much from a small indie company like Amazon. These aren't little small things. These are major issues, which is literally causing them to bring down all the EU servers for many hours every other day.
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kristoffer kochan
(@crisp_kochan) reported
@playnewworld Can't people just realize that the guys working with New World are trying to fix their game while constantly having to take ****, while the exploiters are the problem. Just report issues instead of abusing them so **** like this don't happen.
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Balamast
(@GMBalamast) reported
@808Hal @playnewworld I enjoy the game too but this game is so danm far away from perfect. There are systems that exist in this game that are broken in a daily/weekly basis that other mmos have had for years. Study, prototype, test. The game came out rushed.
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abujyad - KSA
(@AbujyadK) reported
@playnewworld The time for patience is over. If developers and programmers are not able to solve a problem like this, invest your money in developers who can deal with problems. You do not know what the coming days hold for you, will you be like this?
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Parkplan
(@Parkplan1) reported
@playnewworld Dont just give us an info. about a rollback, how about telling us about possible compensation for the waiting time EU has and the time we all invested that additional gets taken away? I mean, EU had the worst release and the most problems during and after maintenance. Greetings
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JUZOU
(@TheyCallMeJuzou) reported
@ThePatrickBynum @playnewworld You simply have no clue what are you talking about. What are saying basically saying is that developers cant make errors. And expecting from 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.
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KRANKONEHSLER
(@krankonehsler) reported
@Ismael_DSCH @GeezerGaming89 @playnewworld Sounds like you received far more than you should have, but you didnt care to inform or investigate further and went on a shopping spree with your new found money. Sweet talking the initial issue and who´s fault it is, isnt gonna change the fact, you have to think for yourself!
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Israkuervo24i
(@israkuervo24) reported
@Imagina79982216 @playnewworld It is not fair that I have to lose level and equipment that I had recently, it costs a lot to get it, every maintenance there is a problem, I am sick of having to go through the same problem millions of times, and surely you will not have copies of the previous day
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JUZOU
(@TheyCallMeJuzou) reported
@ThePatrickBynum @playnewworld You simply have no clue what are you talking about. What are basically saying is that developers cant make errors. And expecting 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.
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Deathnoticee
(@RubberSpunk) reported
@playnewworld Still server down ?
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JUZOU
(@TheyCallMeJuzou) reported
@ThePatrickBynum @playnewworld You simply have no clue what you are talking about. What you are basically saying is that developers cant make errors. And expecting 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.
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🏴Adam Cochrane🏴
(@Sausages68) reported
@playnewworld Time to take game down for couple days and fix this game, the every day fixes is a joke. Do it properly plz
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Pr3ma
(@PremuzicRobert) reported
@playnewworld U are investigation like every ******* day,fix this **** or give me money back,no point of this ******* game couse we are not able to play it.....Work on ur shopping servers,get rid of games,u have uselles servers administrators and developers....
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Snpminermen
(@snpminermen) reported
@Juswel_P @playnewworld I am not complaining about a game thats a few months old. If the game isn't fixed ill leave by xmas. But making accusations on Twitter is no different then farting in the wind, just stinks for everyone. You can see they had issues. Would have been more if they listened to you.
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Dylan Villarruel
(@TheRealDJV1995) reported
@OOrgrimmar @playnewworld TBF i don't think it's the devs fault. They seem to be trying their best and patching all the issues as soon as they can. Amazon should definetely be more invested and ensure they have enough resources to give the players the best experience, minimal downtime, etc.
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♠️Kandy♠️❄❄❄❄❄♠️Milf♠️
(@bustyslutwife) reported
@playnewworld ok, and how about an update? Any idea what customer service is? How would you definite it in amazon terms? amazon customer service = let the world burn🔥🔥🔥🔥🔥🔥🔥
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GreyBeard71_TTV
(@rockmonster685) reported
@playnewworld I’ve stopped playing because you can’t fix your game.
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b
(@brokenelysium) reported
@Team_Brady_ @CorreyConroy @playnewworld Scrolling through people fanboying over a broken game on lunch break at work is really entertaining. Love seeing people white knight Amazon of all companies, even while they shovel **** down your throat
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AngryTweet
(@Bu_Tameem) reported
@playnewworld Seriously guys get your sh!t together...im this close into dumping the game...u better fix the furniture since your down most of the day.
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sf
(@SafwanAl_ahmadi) reported
@playnewworld Send the code to me and I will fix better then your developers, each time when they try to fix bug they cause 100 bugs ,, try to change the programming team or you will lose the game .
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Alejandro
(@solidnano) reported
@JacotaLukjo @me_moms_spaghet @playnewworld You have to be short-sighted to deduce from my comment that I am an "expert programmer who ... etc", I have only commented that this error should not occur in a company of hundreds of thousands of dollars ...
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Sebastian
(@RealSchAba) reported
@playnewworld Release game in early beta stage, make a mistake in the amendment to your own mistakes and go for whole day maintenance with rollback? No one is going to tell me that other big MMOs had such problems. Bye bye bye and returning to GW2. It's a shame because the world is lovely.
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KRANKONEHSLER
(@krankonehsler) reported
@Ismael_DSCH @GeezerGaming89 @playnewworld Im not saying you should be banned for this issue and in this instance. But seriously if players would use their brains, a lot of trouble could be avoided.
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Matthew Milby
(@MatthewMilby) reported
@playnewworld Most laggy game i've ever played on an optimized high end system, please fix. Took me 15 tries hitting the craft button only to be kicked out of the crafting station. This happened over and over and over and over. Please fix.
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MultiAssassin
(@_MultiAssassin_) reported
@playnewworld LET ME PLAY THE GAME I PAYED FOR fix your game or refund my money such a pisstake. Yall are the most incompetent game studio out there, the fact its taken you over 5 hours and you still havent fixed it shows that, even activision-blizzard would do a better job, pathetic.
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Wolfie
(@xxWolvesxxo) reported
@playnewworld Honestly don't get why people complain that a game has went down for a little so they can fix a issue ad least they are fixing it and not just leaving problems in the game honestly don't get it me
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(@Kahn1m9l) reported
@playnewworld Can you throw an emergency maintenance and fix the furniture maybe? Also a fun bug I love getting in opr/war where I can’t move/change directions unless I jump. Or still can’t interact with chat sometimes. Or when I mantle on top of stuff and then get hit, it drops me to hell…
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld EU servers sucks im on Harminia, lag spikes every day in evenings and weekends are 500ms +- like all the time, i can play only nightime or morning normally, HIRE SOMEONE ELSE AND BRING BETTER SERVERS !
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JUZOU
(@TheyCallMeJuzou) reported
@ThePatrickBynum @playnewworld You simply have no clue what you are talking about. What are basically saying is that developers cant make errors. And expecting 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.
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Sayed Mohammad Hasan
(@AlhashemiMoha) reported
@playnewworld Why not just keep the server shutdown, fix everything then bring it back online.