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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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GiovyDi
(@GiovyDi2) reported
@playnewworld Fix bug crash
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Exculadi
(@ExculadiRs) reported
@playnewworld World Annwyn EU has the Fallen Soulwarden retreating 24/7. The main quest (A Lost Cause) is thus blocked and unprogressable. Can we get a fix?
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imjustkey
(@imjustkeyTTV) reported
@playnewworld is amazing fun! the time flew by and I didn’t realize it was already 2 hours later. the highly populated servers have a lag issue that actually kicked me out of the game and I wasn’t able to get back in. Overall so much fun and I’ll be playing the rest of the day!
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Nick Geens
(@geens_nick) reported
@Mudderhino @95xonut @playnewworld what is steam beta? i have the same issue
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мαѕтєяѕ σf нαя∂¢σяє
(@WeLiveHard) reported
@talley_400 @idaho_p_tatoe @playnewworld yes i will send them but im sure many people already told them, because it is not only me who is having this problem, i can't even get on game because the game gets freeze in queue and when it gets back to normal the queue is failed.
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Khat
(@ScrawnyGrandpa) reported
@playnewworld I'm extremely disappointed. The previous BETA client ran smooth with 0 issues at all. This client? Keeps freezing while trying to find servers. Keeps freezing on character creation. Randomly freezes in queue. On top of that, just kicks you out of queue. 3 hours 0 minutes played.
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Elvis
(@HotChiliCyclop) reported
@playnewworld so After how many "errore ticket" during login queue we get into the game? Been 2h+ already and i still have to restart queue every 5mins.
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Unknown
(@shagkie) reported
@95xonut @playnewworld I pre ordered also and have no problem getting into the open beta. When you search "new world" on steam it should give you a link to request access. When its granted your steam should have a download link.
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berker
(@darthnatsu) reported
@playnewworld who ever responsible for coding your server queue system hope you fire them. im waiting on queue for over 2.5 hour thanks to your queue system. i wait 30-40 min when queue counts gets low it says there is issue with queue and force leave me from queue and i start from start.fucku
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мαѕтєяѕ σf нαя∂¢σяє
(@WeLiveHard) reported
@apscker @playnewworld @Kako_fr guys i have a problem (in the preview and in the closed beta i never had it) my temps are good, my driver are updated but every 5 minute my game get stucked and it says new world stopped working and it start buffering for 2-3 minutes, i don't know what to do or how to fix it.
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Luse
(@bausejlol) reported
@playnewworld fix town fps drops
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мαѕтєяѕ σf нαя∂¢σяє
(@WeLiveHard) reported
@idaho_p_tatoe @talley_400 @playnewworld i had them but the game was crashing so i thought it was coz of that and i updated them but still crash, so many people having this problem, also many people of my alliance
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Momentu
(@Momentux) reported
@dangerkiddd @playnewworld I have the same issue 5600x and rtx 2070
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JIMMY PAIGE
(@enabledupgrade) reported
@dangerkiddd @playnewworld nothing to do with your setup this is a server issue
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Nico
(@tumamalagata) reported
@playnewworld Anyone having blue screen issues? My pc should handle right the game but keeps happening after 20 min.
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leonardoh
(@leonardoh_14) reported
@playnewworld Hello, I would like you to respond, I played the beta and the pc would turn off after half an hour of play (the temperatures were good and the game was fluid) then I realized that the game gave problems to many graphics (especially to the 3090) the problem already fixed?
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_SodaQ_
(@_SodaQ_) reported
@playnewworld Pls fix Gateway timeout :(
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Nyo
(@Nyo_noo) reported
@playnewworld Hi! There is an error the indicates "Connetion error: Time out while waiting for the server to spawn the player" How do I fix it? 🥺
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Navesink
(@Navesink) reported
from
Aberdeen, Maryland
@playnewworld grenville wolves spawn is broken
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YouWantSomeBread?
(@YWSB46) reported
@playnewworld LETS GOO, also just on a serious note, the game rn is good but has issues, including the major one. AUDIO BUGS: will be fighting random enemy and sounds gets muted and you hear really bad quality hit effect. I haven’t noticed any other quality issues.
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Claudio Giovio
(@ClaudioGiovio) reported
@playnewworld 60/70 ms in South america with a lot of instability... very disappointed :( (all user from Argentina, Uruguay, chile) ! please fix it
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tahtee
(@xTahtee) reported
@playnewworld I keep getting refresh credentials error @playnewworld
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slavronY dude
(@slavronY) reported
@Gnitepracdlo @playnewworld living in middle US your pong shouldnt be more than 70ms, probably your problem is your ISP
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Mercenario
(@Necrem) reported
@playnewworld connection error, connection error ,connection error, 40 min
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Daniel
(@Daniel63253878) reported
@playnewworld Loving the game so far, my dodge keeps bugging out though. Had same issue during closed beta also. Cant dodge at all until you die then your able to again...
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batu
(@batuhan73132) reported
@playnewworld Why removed respawn - return to camp future when away ? Traveling is already a problem everyone talk about and decided to make it worse ?
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Daniel
(@Daniel63253878) reported
@playnewworld Please fix your bugs. Having issues swapping weapons half the time and can't dodge at all sometimes unless I die. Was having same issues during closed beta, upsetting to not seem them fixed yet.
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Damien
(@Damxian) reported
@playnewworld Downloaded and installed, now bracing for the login boss. Cheers
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PeaceSeeker
(@_Peace_Seeker) reported
@playnewworld Hello! The game keeps crashing (not responding) any clues how to fix it? I reinstalled but no luck.
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Marvin Williams
(@MarvinNStorm) reported
@playnewworld cant get into the game this is the error yes I tried snycing clock didnt work refreshed crendetials already expired