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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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hambergurler
(@pepsiweed) reported
@David_Jagneaux @playnewworld I just wish they would talk about it or announce it even? I mean flag ship mmo and no word on if it's on there own flagship game streaming service lol hopefully one day!
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Jesse (Shockzzy)
(@Shockzzy_) reported
@kelshd @playnewworld So the devs have to work on the weekend fixing any particular issues. Stuff that.
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SABER #NWcreator
(@ItsSABER_) reported
@A_Fun_Lad @playnewworld Yes, however Amazon occasionally has problems with code delivery and you playing on launch may not be a 100% guarantee but worth a shot
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TULLU
(@The_Tullu) reported
@playnewworld I have just come across the New World map. |It's an absolutely fantastic piece of art. Although, my browser seems to be having a hard time processing it and is lagging as a consequence. Any ideas on how I might amend that? Thanks
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Tessa
(@TheBardess) reported
@playnewworld Please fix war scheduling. Defenders are just gonna go for off hours in their region.
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ian
(@ianSnapFire) reported
@ClairesBakingTV @playnewworld Appreciate it Claire thanks. The game is playable in 150-200 ping, but the problem is during huge in-game events like the faction wars. We can't join the PVP content due to ping and latency. Hopefully within this year they'll had an Asian server maybe based in Singapore or Japan
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Dan
(@Vaeroth) reported
@TheMadRambo @playnewworld lol Twitter is not keeping up with everything going on. It's telling me I had only 2 responses on to reply. lol Silly Twitter. I'll check this out when not working too. >.>
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SABER #NWcreator
(@ItsSABER_) reported
@Vaeroth @ethschizo @playnewworld Servers work in clusters if 1 cluster gets all the players the whole server will lag so they split people in a random 1 of 4 clusters balancing the player base
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Be4rforce0ne
(@be4rforce0ne) reported
@playnewworld Yeah, if there are enough resources to login.....
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Truthbringers
(@TruthbringersNW) reported
@playnewworld Yeah, enough resources to login should also be available!
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FrittFall
(@fall_fritt) reported
@TheMadRambo @Vaeroth @playnewworld There might be a workaround, but it's not good enough. Amazon needs to fix this before launch or start leaking players within the first hour of play.
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Tones
(@PudimGostosoDLC) reported
@playnewworld no delays now right? for the love of god do not postpone this game, if you find error fix it with the game already running like any other mmorpg.
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Djtickle
(@djtickle) reported
@xMr_Mindfulx @playnewworld We tested lag in the beta, for ping EU help up the bst for UK, NA and rest of the world players.
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Sven Pascheka
(@Fliptaz92) reported
@Scapiin @playnewworld @Vitality_RS Why do you want to know that before launch? You can just login and it will be listed.
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BDB_NAZBOZ
(@NAZBOZ7) reported
@playnewworld AGS - Streamers will release a named server and still create the issue where you have with 5k players trying to join 1 server. this hasn't solved anything by adding lots more eu servers. this will only have a negative effect
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eluxo
(@3luxo) reported
@Jeffreyschuller @playnewworld @Pyreko2 Yes, please! We need this in order to organize. If language "tags" are not provided before release, those are pretty useless for people trying to organize a larger group in order to enjoy the game together. This is a huge problem if your fellows don't speak english.
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IjustwantanRTX3080
(@MajinThew) reported
@playnewworld Fix random start, we want to start with friends.
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Scarlyt Fyr
(@FyrScarlyt) reported
@thenotoriousbc_ @playnewworld They can fix it it’s not that hard to fix . Name one game at launch that wasn’t buggy….
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Big_B2K
(@B2kBig) reported
@DefogoPlayOn @Scoutzknifez @playnewworld I'm going it's all drive related, if not I'll be a definitely unhappy camper. Shouldn't be any logical reason that a 6900XT can't run the game without issue. Sadly their tech team left me hanging without answers for a solution in the last CBT
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zaG
(@ziGzaG667) reported
@playnewworld If stuttering issues are solved.
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Sam Collins 🎭
(@MH_Collins) reported
@playnewworld Through Beta the game used to give me an Error "Failed to establish connection to the server" was that fixed or this is going to be the same?
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Jordan Giangiulio
(@RealJordanFlys) reported
@playnewworld Are we going to be able to pre-download so we can sign in as soon as the servers go live?
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SoshiPlayZ Twitch/YouTube
(@Soshiplayz) reported
@playnewworld bet your *** ill be there. Also could you lower the graphic a little bit? I have anything on low and all setting down and I am having trouble playing :(
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Leon Seifers, PhD
(@LeonSeifers) reported
@KingVigors @playnewworld They're probably predicting a huge rush at launch and will scale back when needed? Idk. They definitely didn't have enough for a prior test but the issue is everyone will flock to the streamer server.
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Mathew Mckeown
(@TekoMine) reported
@playnewworld Leading to the same issue as before, joining servers just to find no one speaking your language, German speakers will know to join the GER coded servers to speak with people in their language English speakers still just have to guess what server will have mostly English speakers
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Big_B2K
(@B2kBig) reported
@DefogoPlayOn @Scoutzknifez @playnewworld I'm hoping it's all driver related, if not I'll definitely be an unhappy camper. Shouldn't be any logical reason that a 6900XT can't run the game without issue. Sadly their tech team left me hanging without answers for a solution in the last CBT
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joao vitor 🥶
(@joaovbelchi) reported
@kelticfury @TAW_Odoq @playnewworld Exactly. And its so ridiculously easy to fix. And why tf is he all defensive, is he jeff bezos????????
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Vanilla
(@GottaWatchMe) reported
@ragincrinz @Grimsoul90 @playnewworld Sell the xbox wit that buy your self a nice simple pc ez fix 🙃
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Lucas
(@BalloVoojoo) reported
@delima_hc @playnewworld Yeah! get away all that useless server... Then when queues and lag strikes, don't foret to come here to complain. Your first online game ever? It is called to be proactive.
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Kickz
(@Games4Kickz) reported
@Sirillion @playnewworld No clue lol. I would be looking for a high populated server as last time I went for low pop server nobody tried to make a company and take over a settlement. I rather login queues and action than a snoozefest