New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/01/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • escape1979uk Deezlar (@escape1979uk) reported

    @JacobJenson6 @playnewworld Yes, it was RMA'd under warranty. This was launch, not beta. It was not a solder issue The game forces the card to pull too much power (even when power% reduced to 80% in Afterburner it draws up to 120%) A power stage blew on the GPU It is a Gigabyte card Not the same issue

  • DutchGlaswegian The Dutch Glaswegian (@DutchGlaswegian) reported

    @playnewworld So i wanna play the into the void patch, login... character is naked..... and all my harvesting gear that i had equiped is gone...... I'm not happy....

  • ProdXe eXProdXe (@ProdXe) reported

    @kellkeezy @AndrewAlonzo90 @playnewworld I agree there. The journey to a good game should not require my dollars and my days of playtime 4 a game that is not fully finished. The journey to a good game is good developers and an ethical company not knowingly releasing a broken product because they can't resist the money.

  • Hoppyzombiee Hoppyzombie (@Hoppyzombiee) reported

    @playnewworld Are you gonna fix the terrible lag soon?

  • HeIlstrum Dizzy ✊🍁 (@HeIlstrum) reported

    @playnewworld LOCK WARS NOW! FIX THE SERVER LAG !!! Just took part in a war on Vingolf and it was a single frame the whole war, some couldn't even move some moved freely , my experience was I could move freely while everyone stood still. WHAT THE HELL.

  • Ramonrtj Ramonrtj (@Ramonrtj) reported

    @polanspringslol @AndrewAlonzo90 @playnewworld So you are not happy with AGS and the game, just like anything, when not happy with their service and product you find something else. Others still enjoy the product and service regardless of your own opinions and bad experiences, which is unfortunate, best of luck.

  • Charls19838741 Charls (@Charls19838741) reported

    @ABottari82 @NicoKuroKusagi @playnewworld HAHAHAHAHAHA Are you really saying that if you pay for a product only once instead of monthly then it's okay for it to be broken? Pathetic

  • Realzx_ Marcus (@Realzx_) reported

    . @playnewworld wars completely unplayable lag fests again. Might aswell scrap the game at this point to be fair

  • krinthor82 Krinthor (@krinthor82) reported

    @playnewworld Deleted two of my items which were legitimately bought on the marketplace, left me with armour missing and out of pocket for the cost. Kinda crappy guys, at least refund the dodgy items you delete from legit players, customer service and all that.

  • ZAbdeloissah Zakaria Abdeloissah (@ZAbdeloissah) reported

    @DaniDawnstar @playnewworld Yes please add more female skins , then fix the game then add content to the game . let's keep our priorities straight .

  • Riivrr Riivrr (@Riivrr) reported

    @playnewworld Lag in OPR and Wars is terrible. Literally frozen in place and cannot move. Is it lag or all the root affects? Is this intended? You need to watch wars and OPR so you can see what is going on. Longer timers on abilities could help the lag. Hand to hand combat > ability spam.

  • Realzx_ Marcus (@Realzx_) reported

    The @playnewworld wars are completely unplayable lag fests again. Might aswell scrap the game at this point to be fair

  • Gr3atL3viathan Megalodong (@Gr3atL3viathan) reported

    @CloutManCometh @playnewworld Back from what? Did I miss a glitch?

  • IssamElArmi Issam EL ARMI (@IssamElArmi) reported

    @playnewworld I guess "The Void" means the insane laggy shitfest that are wars.. Fix your garbage game please

  • Lutro61320971 Lutro (@Lutro61320971) reported

    @playnewworld Fix wars ffs what ********?

  • rndbrl RNDBRL (@rndbrl) reported

    @playnewworld we want to see other player fish when they lift up, it was weird see they lift up nothing, fishing more fun if each player can see what other player catch, making fishing like competition. come on amazon, this is a simple thing to fix

  • Myrnisth3word Myrn (@Myrnisth3word) reported

    A hot fix needs to be rolled out for OPR and Wars @playnewworld

  • Links392 Andiand392 (@Links392) reported

    @playnewworld You should fix the big Bugs before releasing an updated!!!

  • freeeeeetobe Free To Be (@freeeeeetobe) reported

    @playnewworld Having a VERY ROUGH time with your support. Is there any way someone can get any form of support or help with issues with your game ? Been in support limbo for 2 weeks now.

  • escape1979uk Deezlar (@escape1979uk) reported

    @paranormalinpdx @playnewworld No it wasn't. Use the googles and set the timeframe from New World release date. It will filter out the beta issue which was caused by the solder issue.

  • Vizzibear Vizbear (@Vizzibear) reported

    yo @playnewworld any chance you fix your stuff? the lag is worse today then it's been since release in wars..... literally unplayable.

  • nerdao01 . (@nerdao01) reported

    @AMZNGameStudios @playnewworld the game is ok. But crashes are bigger than usual after the last update. There is definitely no way to play more than 15 minutes without a crash. Fix it. The stampede of players was already big will increase even more

  • 808Hal Hal (@808Hal) reported

    @playnewworld Log in, die to lag, okay 10 minutes game freezes. Reboot, 200 player cue that ends with "server in maintenance" back to main screen, server not in maintenance log in no problems. Lag goblin jacks my harvesting tools. In closing, the worst kind of amateurs are rich amateurs.

  • escape1979uk Deezlar (@escape1979uk) reported

    @JacobJenson6 @playnewworld Sorry I have trouble believing this. Not a single mention anywhere online of this issue with any other game. People literally bending truth to protect Amazon... lol

  • Realzx_ Marcus (@Realzx_) reported

    @playnewworld wars completely unplayable lag fests again. Might aswell scrap the game at this point to be fair

  • jamiepaiges jamiepaige 🏳️‍⚧️ (@jamiepaiges) reported

    @playnewworld New world devs. Please save this quickly sinking ship. I love the game, but the problems are really outweighing the fun… take down the whole game if you have to but paying money for this feels wasteful at best.

  • escape1979uk Deezlar (@escape1979uk) reported

    @JacobJenson6 @playnewworld Nope. Sorry. If cards were damaged with those games it was through ****** overclocks. Not the cards themselves. New World is a ****** piece of software The data speaks for itself with the sheer number of people having this issue.

  • J0nnR Jon R (@J0nnR) reported

    @playnewworld trophies and furniture trades still disabled, how many days to fix it?

  • MiDNiTEplaysTTV MiDNiTEplays (@MiDNiTEplaysTTV) reported

    @playnewworld Can we fix the game first before adding more new bugs please.

  • JacobJenson6 Jacob Jenson (@JacobJenson6) reported

    @escape1979uk @playnewworld It's the same issue. Doom Eternal fried my first 3090 the exact same way.