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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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William Gardiner
(@Silufadumar) reported
@playnewworld Excuse me!... I was looking forward to jumping back in and exploring the new area, so I went to login to refresh and prep a bit, only to find my character's name has been allowed to be stolen by another player! Ang just because I've not played for a while...wtf?
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TheFITHOtaku
(@TheFITHOtaku) reported
@playnewworld should just make one server for the game. Itll fix 90% of the player complaints
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Travis McFalls
(@tmacfishing) reported
@playnewworld having some serious ghosting issues with support....can you help me. I can provide ticket numbers.
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Clifford Cooley
(@CliffordCo82414) reported
@willyjordan14 @playnewworld Yeah I'm not gonna stick around. If it is going to take 30 minutes to launch the game. They created this problem by merging all the worlds. It is a problem that will push me to find a different game. One that launches when I want it to.
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No Quarter
(@google_fuc85322) reported
@Dandarf91 @playnewworld I figured it out thanks to using Grok. Last week I was trying to link my 2nd account to amazon for the rewards and long story short doing so removed the account from displaying my toons. Re-linked it and its back. Try using grok for your issue. Might work. GL
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NATSZ
(@xxnatobrxx) reported
@TrickTrickms @playnewworld NoOoo they shouldn't nerf it like that, that's a death sentence, they should fix the moonstone 1 hability crazy DMG that everyone is abusing not the artific.
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FutFootX
(@FutFootXT) reported
@playnewworld Yeah, very excited to discover new bugs and glitches. What if, meanwhile, you actually fix Trading Post NOT refreshing finished/cancelled orders and coin income, uh? That would be nice, that would actually make us not want to quit the game once and for all.
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No Quarter
(@google_fuc85322) reported
@playnewworld what a bunch of losers in the comments. Give me free **** because I bought the expac before.....Remember YOU are the reason WHY games have problems.
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Jacobb
(@Yeeacub) reported
@NWGameStatus @playnewworld what was the problem ?
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Ruess
(@Rhuess) reported
@playnewworld My Phoenix necklace just killed me in the start-up timer for a 3v3 arena, then I was kicked for being afk... my teammates couldn't revive me in the waiting period. Pls... fix this
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Skurny
(@Skurnickles) reported
@RiotAlexisPlays @playnewworld Seriously @playnewworld you refuse to ban bots and gold sellers yet literally did nothing wrong. Check the clip she was literally just playing the game live. Fix your ****.
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Mr_Arkay
(@Mr_Arkay) reported
@playnewworld Yall lost when you hid transmogging behind a paywall. Btw ice gauntlets/void blade combo still lagging servers in OPRs. It’s being abused
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Hive
(@Hive148898) reported
@BlackWaveGFX @playnewworld no its truth afte 4 years with broken promises and no sorry for shitting on the players
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Azrial
(@AzrialNeph) reported
@uhohtannerly @playnewworld @dev_katyk It's running quite smooth for me no issues, but am stuck in queue now haha
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meepitsmana
(@meepitsmana) reported
@RiotAlexisPlays @playnewworld imagine just existing in game and for no reason at all getting banned. Fix your **** @playnewworld
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Stealthy
(@StealthyUSN) reported
@NoFilterGames @playnewworld No we are not, quit posting BS. Majority of the player base can't even play right now due to queue and MSQ being broken. We are eating dirt.
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FIGHT THE POWER! ✊🏽
(@RobLo_Xero) reported
@playnewworld I see now why I left this game YEARS BACK! Still a broken game
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Azrial
(@AzrialNeph) reported
@7empestDecend @playnewworld @dev_katyk Should be fixed now I think a few people had issues with MSQ start point
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Crusade O’ Clock
(@crusade_o) reported
@playnewworld This game still on life support? I miss it, but man it had so many issues
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James Jarvis
(@James_10169) reported
@playnewworld Love the new map but , can you pls fix the opr loading bug keeps kicking me when I try to load into the map
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FutFootX
(@FutFootXT) reported
@playnewworld I would not recommend anyone who want to PVP without guild to buy the game. Actually premades are ruining all the fun on pvp modes. It hard sucks and AGS dont do anything to fix it.
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NATSZ
(@xxnatobrxx) reported
@TrickTrickms @playnewworld NoOoo they shouldn't nerf it like that, that's a death sentence, they should fix the Onix 1 hability crazy DMG that everyone is abusing not the artific.
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Butter
(@datbutterstuffs) reported
@playnewworld Garbage cash grab to get people to buy the DLC. Don't play this game. Moderated by a bunch of woke trash and they don't know how to fix game breaking bugs after 4 years.
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useandabuse08
(@useandabuse08) reported
@FutFootXT @playnewworld There’s nothing to fix. Just make friends
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Ruess
(@Rhuess) reported
@playnewworld Why are we giving both Light and Med armor sets blanket 3 dodges? What was the problem back in the day when it was just a Dexterity perk...? I feel like that's a fair qualifier. Why should mages get the same benefit?
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Brendon J. Jacobs
(@Mr_Groovy_B) reported
@playnewworld hi how do we fix the audio bug? It really messes up the game on xbox
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Alejandro Ley
(@MisaelLey95) reported
@crusade_o @playnewworld and the problem? its just a game, chill, try again and enjoy the game 👍, I also played when I had a lot of problems and that didn't stop me from having many hours of fun.
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keebsz
(@Keebszz) reported
@playnewworld when are we going to get rid of the stun when hit?? The stun lock melee meta is still a big problem in group PvP. Opr is just a sns playground.
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NiHao
(@NiHaoMeowMeow) reported
@playnewworld So we got baited and they didnt actually fix the game
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Hugo Leandro
(@imHugoLeandro) reported
@greendippatv @playnewworld Imagine Nysa all 50k people who are there, want friends to join in. Instead of 10/20k queue people we will have 30/40k people in queue, servers with shards cant hold that many people, server can handle 4.5k or something always on, but sometimes you see lag from sv.