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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Snic
(@CristiSnic) reported
@AngryConsGamer @playnewworld I have the same issue. Talking to support now.
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JDubb 🎃💀
(@JDubbTV) reported
Anyone try to login to @playnewworld today and keep getting booted to the main screen after clicking play on your character?
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.#CornFlakes
(@CornFlakesPC) reported
.@playnewworld That patch is pretty bad and it brings more problems than it fixes
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KeptPet
(@aKeptPet) reported
@playnewworld YO fix ya game since update im having constant crashes where my screen freezes
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Eddy🕯
(@akaMaaj) reported
@playnewworld Good fix on the abandon event bug. That was annoying
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Сергей Тимофеев
(@charon166) reported
Connection error nice patch @playnewworld
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ZurgenceYoutube
(@Zurgence1) reported
@playnewworld EU Server "Corbenic" lagging so much, players stood still, NPC invisible and hitting us from miles away, trees not falling etc. Is this being looked at?
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Bryanne
(@Bryanne62123619) reported
@playnewworld Still didn't fix the computer crashing problem.
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T.S. Reynolds
(@ReyReyTS) reported
@playnewworld Yea so it’s still not working..
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Neddiv
(@Neddiv) reported
@playnewworld issue with voice on questgivers, the voicelines only activate on the first sentence and then stops... issue wasnt there before patch.
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Caner
(@nuevoo7) reported
the game closes without any errors while doing dungeons. sometimes i kicked in the city. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld
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TTVQuaad
(@TTVQuaad) reported
@playnewworld Your game is litterally unplayable in wars, fix your game this is pathetic
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Devon Mahon
(@DevonMahon5) reported
@playnewworld when are the log in error codes going to end? 6 people left in the queue and I get an error code. Now back to a 900 person strong queue. I leave for 5 days away for work tomorrow and just wanted to play before leaving. It’s ruining the game.
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Kaspar
(@stinkykaspar) reported
@playnewworld input latency makes the game unplayable right now, was all good last night but when i launched after patch every mob is standing still for me but "invisible" enemies are hitting me. fix smh
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stan stanton
(@SStanstanton) reported
@playnewworld Thank you for fixing the unable to join server error 👍
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Nickolas Dean
(@NickDNapolitano) reported
@playnewworld Can you please fix the fishing hot spots they literally NEVER work
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Ali Qays
(@Ali_Qays) reported
@playnewworld FIX the spawn times on quest boses for goodness' sake, its not bad enough to have to wait in a queue to get into the server but once you're in you queue again just to get a boss kill.
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Fredrik Gunnarsson
(@Undead_Savage94) reported
@playnewworld Cant play at all, just getting lag detected all the time
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Jackal
(@RagingJackal) reported
When are we gonna get crash/disconnect protection in New World???? Popping a corruption portal crashes my game so I get to queue for 2-3 hours? How funnnnnnnn :/ @playnewworld
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Caner
(@nuevoo7) reported
the game closes without any errors while doing dungeons. sometimes it closes in the city. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld
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Alfie Carver
(@alfiecarver) reported
@playnewworld Please, fix the Scratchy quest. I've killed it 3 times (& waiting for respawn) only for other player to skin it first than me. Worst quest ever.
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chaotic_grump
(@chaotic_grump) reported
@Tour133 @playnewworld Group Finders come with their own set of issues, in a few months it would be useless for the beginning dungeons as no one will be running it. There needs to be incentives to go back. The orbs are a whole other issue but everyone get a free one with every dungeon quest at least.
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Volvik
(@VolvikTV) reported
@playnewworld Still having issues with the login to the server. Once I hit Play, it goes to the loading screen and after a few seconds I get kick to the initial interface where you see the Patch Notes. Any ideas?
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Caner
(@nuevoo7) reported
the game closes without any errors while doing dungeons. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld
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BRITENESS
(@BRITENESS_) reported
@Rurikhan @playnewworld Only real issue I've had so far is the achievements have never loading properly. That and sometimes my attacks won't hit enemies for some reason
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Rob sharpe
(@Robsharpe20) reported
@BigChiefSean @Clovha @playnewworld Go watch jaytwocents newest video, you can see the issue recorded by monitoring software.
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Casalcuin Crow
(@CasalcuinCrow) reported
@playnewworld I was hoping for an achievement fix, but alas there wasn’t one. 🤬
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Caner
(@nuevoo7) reported
the game closes without any errors while making dungeons. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld
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Cory
(@SirBerryton) reported
@iHasGoodPersian @playnewworld I'm lvl 27 and anything lower then level 20 hardly ever chases me unless I get close. Sounds like a problem with the user, not the mechanics.
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Throad
(@Throad88) reported
@playnewworld My game keeps crashing and i get a Error message and then when i go log back in my character is gone and i have to shut the game off to log back in to see my character again to play.