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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Rere
(@Reval_Renaldy) reported
@playnewworld Please fix my bags, i got some bugs on it, i can't move my furniture items from my bags to anywhere, it says "you can't drop quest items" but that furnitures are not quest items 💩. It happen way before Void Gauntlet content, idk what's happen.
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Misfit
(@RuflessMisfit) reported
@playnewworld Fix furnishing
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Justin
(@LittleBabyCrow) reported
@illanoiz312 @David_lCastro @playnewworld The problem is they want you to farm and grind but not the ways we were farming and grinding. I'm all for making farms more diverse by removing priest exploit but there is no other efficient way for dead servers to farm. Now you're punished for large groups
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Michael
(@Mikedog973) reported
@playnewworld Fix the chopping wolves and mining bears. Getting wyrdwood without terrawolves makes me wanna pull out my hair.
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valencen
(@valennels) reported
@playnewworld I guess You need a good dev team. The whole patch didn't solve many issues & bugs. Welcome to the #NewBugs
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1nkSta1n
(@1nkSta1n) reported
@playnewworld 3 hours for 4 issues? When are we getting our gear that was deleted from the game? When is everything else getting fixed? Stop pushing these meaningless fixes that take hours all for the game to be more bugged than before the fix
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Red Shanx
(@RedWoodard) reported
@playnewworld Was hoping to see the chest and mob “bug” fix. I’ll be back at on if and when that happens, I am already weathered to the annoying little bugs, and lag.
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shydrexx
(@shydrexx) reported
@Jig_sup @playnewworld someone as a link to what they're gonna fix with this patch please? i guess its the lag in war and some other thing? i can't find anything on their forum :/
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cardconnection
(@cctcgsales) reported
@playnewworld Cool, can we have our city back we lost to lag and now we have to take it back from a company that shouldn’t even have it and once again be at a disadvantage because they got to use the lag to take it and now they don’t have to have the lag to defend it? What a joke.
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Aymen Letaief
(@EternaLegion88) reported
@playnewworld The whole luck system is broken..
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Grim
(@Grim70118301) reported
@ZAbdeloissah @Jig_sup @playnewworld One thing is agro defaulting to dps or healer. The problem is if you're a tank you have to chase and attack all mobs until you get the agro, and pray for it to stay on you even if you have all Hate gear. I've played both tank and healer and I think the balance is way off.
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MarinkoP13
(@MarinkoP13) reported
@playnewworld How can I get refund because you are not capable to fix this game (which actually has huge potential)…
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MarioStylez
(@Marstylerz) reported
@Fryttles @Var1ousGaming @playnewworld 6 in the morning ? Sure, no problem, oh wait, that's when I get home from my night shift and have a few hours before the kids wake up. Why can't the maintenance be done during lunch when I'm at sleep 😠
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Simon
(@Simon54062628) reported
@Jig_sup @playnewworld Then your team sucks sorry, playing healer since day one and if I get Agro it takes one single call in discord or ts and they take it from me. If the tanke know how to play and have set his equip properly there is no problem with Aggro.
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PrimeRib_94TTV
(@RibTtv) reported
@Audibledefect @playnewworld but they have no problem adding content IE: new wep and new enemies. but they cant get something simple done. priorities are all wrong #feelsbad
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𝓜𝓪𝓻𝓲𝓪 𝓑𝓮𝓻𝓰𝓶𝓪𝓷
(@AiryChip) reported
@playnewworld Don't want to be "that guy", but, could you fix the tradeskill prof that you turned of a week ago (by closing house-item-trade)? Or, you know, say something about when you plan on fixing it? We're getting tired of the "sitting in dark twiddling thumbs"-thing. Just talk to us.
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Brandon Veillon
(@BrandonVeillon) reported
@Jig_sup @playnewworld First MMO? lol Get better tanks and dps you wont have this problem
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Audibled
(@Audibledefect) reported
@RibTtv @playnewworld A schedule would imply AGS are organized and know what they are doing… as one with 650 hours in the game, I would guess they are scrambling to fix it and are pushing out these patches asap.
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Sami Heiskanen
(@s4mp0) reported
@ScrillaDolaBila @playnewworld you are not aware of eta because those problems clearly isn't yet fixed. If they would give even optimistic rough estimate people would start waiting for that date as set date and yet again cry. Thats why no point of givin promises you cant keep.
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@playnewworld All the elite zones are now completely broken, there is no point in playing this game anymore.
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𝓜𝓪𝓻𝓲𝓪 𝓑𝓮𝓻𝓰𝓶𝓪𝓷
(@AiryChip) reported
@Reval_Renaldy @playnewworld Heh, we all have those same bags... If you own a house you can place them, and then pick them up. When picked up they will be moved to your storage instead. But yes. This is frustrating. And no word on when they will fix it either. 😑
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ScrillaDolaBila
(@ScrillaDolaBila) reported
@s4mp0 @playnewworld They have been transparent about their problems... Not so much about when it will be fixed. I am not currently aware of an ETA of either furniture or region transfers that isn't a major ballpark estimate, if even that. I would love to be proven wrong though.
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Hache 🇪🇦
(@HMrmcf) reported
@playnewworld I'm angry at myself for willing to play the game even tho you break more things than you fix, set downtimes only based on NA time, the lack of transparency and communication regarding your plans and priorities when it comes to fixing things. Last opportunity or I'm out.
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Brandon Veillon
(@BrandonVeillon) reported
@BaisdenCurtis @playnewworld Lmao, Go make some money and pay your taxes bro. That's the way it's supposed to be. Do you not pay taxes in the store and on your homes irl? This is the least of the issues they should be concerned with.
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Red Shanx
(@RedWoodard) reported
@playnewworld Lmao fancy way of saying we fix lag.
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LetsGoBrandon
(@BornNDie2Gender) reported
@playnewworld Love the game. Not ideal for me the downtime times. I get off worrying nights and be like aw man an update but no biggie. Life moves on. To each their own in what is a priority. My biggest issues, no npc trader and my earned achievements notice every single time I log on.
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Meks
(@Mekceg) reported
@Jig_sup @playnewworld Just buy an Earring with -50% threat for 5 seconds after dodge. Healers have +20% healing for 5 secs after dodge, so you dodge anyway - use it and forget about aggro problems.
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FiOS
(@_AllenSZN) reported
@playnewworld can you please fix the furnishing issue? its like you guys forgot it's an issue.. How has it been more than a week and you still can't figure out the issue in the script? idgi
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FiOS
(@_AllenSZN) reported
@playnewworld Seriously how is the duplication bug with furnishing still an issue? Just trigger a server event to force close the inventory after you place a furnishing item into a different inventory, until you can find a permanent solution??
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cutegiraffe
(@cutegiraffe6) reported
@playnewworld Aren’t patches supposed to fix things and not break them?