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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tarellion
(@tarellion) reported
@playnewworld Hoping you fix the login screen music that others have mentioned on the forums
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Jay Madison
(@JayMadIV) reported
Now that I have a cooling pad for my laptop, maybe I try #NewWorld again and see if I still have crashing issues. I feel like the issue was that my laptop was overheating when I was in town. 🤔🤔🤔 #PlayNewWorld
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Robin
(@VeNoMzShibe) reported
So far a great Birthday got banned from @playnewworld because I bought a bow on the trading post for 110k at Sep 23; 3 AM, apparently bow was obtained with a glitch that was brought aware at 7 PM. 🙃🙃🙃🙃🙃🙃🙃
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ẘ⫶h̊⫶i̊⫶s̊⫶p̊⫶e̊⫶r̊
(@Satly_Hag) reported
@playnewworld @Twitch Actually, just one. I had better see you addressed the ugly issue. There is no reason for all our chars looking the same - it is just laziness and lack of understanding visual is crucial to interest. - or just bs midwit ideology that can't accept reality of human nature.
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Burner
(@QuantumE9000) reported
@playnewworld Just a thought: it should not be possible to craft non-legendary 600 GS items. It’s super frustrating to spend the money and resources on a crafting roll and get a 600 purple. PLEASE FIX THIS. Thanks
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WaxWeazle
(@WaxWeazle92) reported
Would appreciate it if @playnewworld could fix the log-in issues on Steam Deck, since @OnDeck has it noted down as "playable". Surely "playable" means you can actually PLAY, not just boot up the game but not get past a log-in screen..
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mahmoudzz ebid
(@mahmoudzzebid) reported
@playnewworld @Twitch why you banned player when it is your fault ?? players are leaving cuz you are too bad cant dix the problem one of my friend play like 6k hours and one and olny fault that try glitch thats is your fault in first you make permanent ban he play and give the life to the game
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reGulate
(@regulate110) reported
@playnewworld 4 hours to "fix" achievements. surely they WILL be fixed this time 🧢
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Nick Gliarmis
(@NGliarmis) reported
@playnewworld No fix for the group finder bug? That’s unfortunate af
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dante sosa
(@zeroenemys420) reported
@playnewworld the banning system is literally dog crap FIX IT. its trash that people can false spam report you and get you banned for nothing at all just because they dont like you
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Aviv, Icel Supreme ☃️
(@Icel) reported
@playnewworld Closing the game, relogging, removing the gloves from the character and reequipping it solved the issue, for now.
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Iron Alpha
(@IronAlpha_) reported
@MommaBurgerMeg @playnewworld Yeah I still have to mods that I can do anything with cos the armour was salvaged and now its permanently in my inventory!! Dont even think they know about this issue! :(
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xApeHellx
(@xApeHellx) reported
@playnewworld Can you guys stop banning people wrongfully and fix your stuff? 2 of my friends already the victim of it, including my governor..
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Robin
(@VeNoMzShibe) reported
@TeeMxck @playnewworld Could be exploited i guess, just buy from a friend They have 0 costumer service too lmao
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Bukky
(@Bukky37194741) reported
@id_menzo @playnewworld @dev_katyk Idk.. nothing wrong with it. People used it to minimise lag during wars. If u want to minimise lag and stuff for best optimisation go ahead and download. It's free and anyone can have it. The choice is urs.
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يوسف 🏄🏽♂️
(@Y_F_Alfuleij) reported
@playnewworld they ban me forever for one mistake and the mistake is not big one and they call me don't take again for the ban , Ok i **** to who for my problem then ? that not fair new world support . I have 300 hr in this game for one mistake you ban me forever you do't give me warning
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⚡️
(@QueenRuti) reported
@playnewworld Yo u guys gottta let us know like a day sooner when u guys shut the servers down
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Maubedo
(@maubedo) reported
@playnewworld SA Servers are crashing or something? Any news on the problem?
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Tarellion
(@tarellion) reported
@playnewworld @Twitch Is my stuff bugged or does the login screen currently have no music? It feels so wrong
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Aleks
(@Aleks__1919) reported
Love getting a random error that kicks me off the server and then dumped in a 900 person queue to rejoin 👌 @playnewworld
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atheistXXX
(@4ozscoop) reported
@playnewworld No fix for the epic gear quest items I can't remove from my inventory?
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Marc Hazime
(@marc_hazime) reported
hey @playnewworld @dev_katyk hope you will Perma Ban all peaople who used the new glitch ... maybe provide the List of cheater !
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michael
(@revieler136) reported
@playnewworld its really great that its getting popular again...want to keep that momentum going but the fastest way to ruin that is these damn login queues. not everyone has the luxury of sitting around forever to get into a game, limited amount of free time.
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Tarellion
(@tarellion) reported
Hey @playnewworld where's the login music?
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Popescu Diana
(@PopescuDiana5) reported
@playnewworld Fix your customer support too. Many people got wrongfully perma banned. Can you comunicate something about this?
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SJ-Control group #2112
(@sr_johnson) reported
@playnewworld If Twitter and New World both banned all the bots on their service, who would lose a larger percentage of "users"
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Martin Červený
(@rapideshark) reported
@JohnDrye @CcwLiao @playnewworld This is not new world error but a a windows error, which in your case is affecting new world. You can google the solution. but performing a windows update, and fixing registries, for example in ccleaner could do the trick
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Kevin
(@Kevin09008817) reported
@playnewworld Hey, you know, why don't stop merging worlds and closing servers? Peak times are unplayable. Waited 45 minutes in while doing something else. Now closed the game and moved on. Had a year to analize usage and number trends. You fix some issues and players will be back...
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Tarellion
(@tarellion) reported
Okay so I checked the forums and it appears the lack of login music on @playnewworld IS a bug that others have reported so I hope that's fixed soon xD
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matt sheridan
(@Justapumpy) reported
@playnewworld @xlostangel1982x Dev update: accidently deleted the game oppsie working to fix ctrl z