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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas V.
(@dawGen_) reported
@playnewworld Lists of end-game (vital content for 60s thats broken) Portals, Dungeons (drop system), Watermark system, several crafting recipes for end-game gear, faction gear, Dungeon bosses crashing people's games, +5 class skills are either broken or can be used to break the game. GG AGS
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Flowen
(@Flowen2014) reported
@playnewworld Do you have a plan to address the AH problem? I am missing thousands of gold from transactions completed while offline. Compensation? Not sure you expect people to cancel all auctions every time they log off...
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Tomc1k
(@Tomas12211) reported
@playnewworld Every time your dev team tries to fix something new major bug and exploits are found. Game braking exploits lags out everyone from servers. Test team doing **** job If there is one. Stop pretending and just expect defeat. Shut down for a weak and fix the game.
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RoboticBrenden
(@Roboticbrenden) reported
@robdavidg1375 @playnewworld My problem is I don’t spam in world chat. I play the game.
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UnArgentinoxelMundo
(@FavioMazzola) reported
@JustSimplyMick @playnewworld Another mage here, same problem!!! Ice storm doesnt seem to be doing any damage at all sometimes, same with pillar of fire ... FeelsBad not being able to fully enjoy the class you chose! :(
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HeyImJ
(@LazrtagTV) reported
@Xthasys @playnewworld The games in a **** state right now. Amazon won’t patch issues like macro abusing, persistent buffs from weapons — they’ve let their own player base die from nothing but sheer incompetence in just under 30 days.
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Baloo
(@Baloo_the_Bear_) reported
@momentus_x3 @playnewworld Oh man. Thanks. I would have missed that. Totally didn't realize trying to get literally anyone at Amazon Games to fix this nonsense could be perceived as "tHe DeVs DoNt RuN tHiS aCcOuNt"
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Matthew Lindsey
(@vPH0ENIXv) reported
@no_xide @playnewworld Completely disagree. They are fixing issues as they figure it out. Remember the devs have families and lives outside of this game. If they need to take it down every day for a month then so be it
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count frackula
(@not_yoduh) reported
@playnewworld are you aware of the issue of bug surrounding the outfitting stations?
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SimplyMick
(@JustSimplyMick) reported
@playnewworld Can you revert the changes done to magic weapons while you're at it? They've been broken since 1.0.4 when you claimed to have improved them. Attacks and damaging effects don't register hits more than half the time now.
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RG | BoJangles
(@BoJanglesGaming) reported
@playnewworld Ya'll know the Ice Gauntlet is broken too? My ice storm barely ever does DoT
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Anthony
(@TheAntt_) reported
@GrandmasterGojj @playnewworld Small indie company takes 4 days to fix a bug where thousands of players lose their in game currency
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld Fix Frost Area, Pillar of Fire and Incinerate
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David Niederhausen
(@DNiederhausen) reported
@playnewworld alexa pls fix the quest " paths unseen " its buggy since 16 days
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hochmeisterr
(@pvthoch) reported
@Sulsalogan @Ayo_ItzRed @playnewworld No, but they do thats why i pay for the product. Just like when i hire a electrician to fix my cables i pay the dude to fix my **** not to **** my cables and come at me with "Do YoU knOW hOW haRD tHis IS"
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Matthew Lindsey
(@vPH0ENIXv) reported
@no_xide @playnewworld Can’t disagree; I just want them to fix it. I don’t care how it’s done as long as I can do my PVE stuff
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Nie
(@Nie34352751) reported
@triston_bruno @playnewworld I also got banned and support service aren’t doing anything about it, so I contacted cyber_hit_01 on Instagram he successfully retrieved my account, he’s reliable.
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HEADRUSH
(@_HEADRUSH) reported
@playnewworld hello guys just a quick one, i tried yesterday to transfer servers and then was made aware of the bug that is preventing players, something to do with the shop, which yes i had active sell orders, but cancelled them all. has this issue been fixed yet?
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dev-o-lantern🎃
(@devolore) reported
@sautewelle @playnewworld It's possible that they're referring to this, but given that they go to the lengths of modeling whether or not the axe impacts the tree, I suspect it's not merely an "out of range" issue (as that literally just requires checking coordinates of two objects, no animation needed)
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Casperite
(@Casperite2) reported
@no_xide @playnewworld Would you rather have to deal with the issues and bugs for a week so they do downtime according to what you think is best?
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Tomc1k
(@Tomas12211) reported
@playnewworld Dev team tries to fix something and new major bug and exploits are found. Game braking exploits lags everyone out from servers.Test team doing terrible job If there is one.Stop pretending and just accept defeat. Shut down for a weak and fix the game. Game worked better on release
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David Niederhausen
(@DNiederhausen) reported
@playnewworld alexa pls fix paths unseen,its buggy since 16 days
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Ashes2Ashes
(@The_Ashes2Ashes) reported
My thoughts on @playnewworld issues right now & how I would try to fix it Step 1: Pause wars immediately Step 2: Fix the exploits/ bugs associated Step 3: Reset all territories owned Step 4: Allow factions to buy one territory per day Curious on thoughts @Gothalion #NewWorld
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marius
(@marius19121390) reported
@playnewworld Do you fix the mage AOE´s too or is this class still unplayable?
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Jamoose
(@xBowenoo) reported
@playnewworld Please revert patches until you fix mage abilities. Abilities just don't connect sometimes with this new patch and we already had it hard enough with the resilient perk being broken.
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Solsticee
(@Solsticee03) reported
@stevelouis110 @playnewworld That's not exactly the problem i have right now but yeah, that's not cool either
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kazik
(@kazik_m) reported
@playnewworld pleas anyone tell me that they will patch this transferring issue i want to join my friends
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CDAGaming
(@CDAGaming_) reported
@Gonuso @devolore @playnewworld Personally can attest to this. Had a bunch of latency issues for awhile, abd as a result major desyncs missing trees or missing mob hits.
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Flowen
(@Flowen2014) reported
@playnewworld You broke the AH and I have lost thousands of gold while offline transactions were purchased. Fix and compensate!
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Owen Johnson
(@DogDadBody) reported
@FrostyFoes @playnewworld Having the same issue. Any idea what’s going on?