New World

Is New World down?

Some problems detected

Users are reporting problems related to: sign in, online play and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/29/2025 08:00

October 29: Problems at New World

New World is having issues since 05:20 PM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • brigi093 Kovács Brigi (@brigi093) reported

    @playnewworld i guess thats a bigger problem, when you have dc out of your control because the provider or something, and the game not keeping your position even just for 1-2 min.. you can preper with food and stuff if you wanna play whole day, but internet problems out of your control.

  • Shockwaver6 Artem Simakov (@Shockwaver6) reported

    Is someone have twitch problems in @playnewworld I can't use my twitch in game and can't see others

  • jessbrucettv Jess 👻 (@jessbrucettv) reported

    Okay question, has anyone else playing @playnewworld been having the game crash recently? It is just random, i am constantly verifying my game files and I have redownloaded twice. How can I fix this?

  • AliSaleh97 Ali Saleh (@AliSaleh97) reported

    @playnewworld I would have loved to share but I CANT LOGIN!!

  • ShakesyGG Shakesy (@ShakesyGG) reported

    @playnewworld Fix the 6 hour queues and people won’t AFK macro. They exist out of necessity.

  • YodamooTV Yodamoo (@YodamooTV) reported

    @Debbie8190 @playnewworld @WheaT0ast Sadly that's pretty standard on launches...there will be bottlenecks no matter what. The real problem is how they are handling the queues and locking people out of being able to play on their friend's servers

  • ryan_welly Welly (@ryan_welly) reported

    @Zuko_exe @playnewworld @LemmyBravo Yes but they arent if they are leveled up... They let too many people create characters on the first servers. They are the ones with majority of issues. Its because people wont leave unless they can all go. 100 afkers isnt the reason for big 1000+ queues you melt

  • ReeTeemo ReeTeemo (@ReeTeemo) reported

    @playnewworld Just queued for 2 hours. 22 remaining and I get an error message which I click. I dont requeue and I wait.. 20 mins and I still haven't been put into the game so I requeue. Back to 1228 in the queue :)

  • djtickle Djtickle (@djtickle) reported

    @playnewworld Reconnection protection really should have come first. Having to go back into a 4 hour + queue after a crash hurts.

  • iDetro iDetro (@iDetro) reported

    @Richard47004736 @DudeAcheson @playnewworld The problem is those that are level 15 and below joining a full server and waiting 7 hours for a queue, go to a low pop and wait a week like my friends have to, i owe the queue bots nothing and i will not be longing out either

  • Faust0w Fausto (@Faust0w) reported

    @NostreTweets @playnewworld Yeah... It's the players fault we have these long queues! If people didn't do this, there would be no queues at all. Only a player made problem... How daft are you man?

  • YodamooTV Yodamoo (@YodamooTV) reported

    @playnewworld Like, how does a trillion dollar company not do any research on issues and remedies for a high demand launch??

  • Lars_van_Pelt Lars van Pelt (@Lars_van_Pelt) reported

    @playnewworld So you are now blaming players who simply want to play the game, rather than sit in hour long queues? These issue are entirely of your own design. Maybe take a look in the mirror and fix the underlying issue. Hint: the players are not the problem.

  • Lavigkaye Lavigkaye (@Lavigkaye) reported

    @playnewworld fix the freeze then lag detected not authorized to continue!

  • iDetro iDetro (@iDetro) reported

    @Richard47004736 @DudeAcheson @playnewworld I have a game to play, i also have things to do, as i owe you nothing in life i will stay logged in as i can, because i can, lvl 43 with total queue time since launch of 3 hours, you guys on lvl 12 chars keep waiting 10 hours thinking you are the problem lol

  • KripplerTV Krippler (@KripplerTV) reported

    @playnewworld any chance for name change service in the near future? I’d like to delete my original Valhalla character and rename my current guy. I know it’s not priority but would be nice to see/have the option.

  • mal3ficarum Mal3ficarum | 💀 #TFT #Wildrift (@mal3ficarum) reported

    @Tyemael @justingimpel @playnewworld Same thing for me, queued 2 hours, got to under 100 then server issue relig now I'm 1000+ in queue, may just not play today. If it keeps up I will just give up on the game and try for a refund.

  • SamuelMRP Sumuka (@SamuelMRP) reported

    @playnewworld WoW taught the world everything about autorun detection and server layering, queue times should not be an issue

  • DippyDolphin_ DippyDolphinTV (@DippyDolphin_) reported

    @NostreTweets @playnewworld Considering queue times have been an issue since launch people going afk is not the issue. They let more than 2k people create and play on servers that had already hit their limit. This situation is of their own making. This is a good way to kill your game.

  • CommitJungle Commit (@CommitJungle) reported

    @playnewworld Hades have over 7000 active players on a 2000 player server maybe its time to look at that problem

  • Operator_Vooz -Vooz- (@Operator_Vooz) reported

    @smoresandoreos @NWCompendium @playnewworld In no way is this the reason there are long queue times. That has to do with the servers only holding 2k ppl. Yes, there are ppl preventing others from playing by doing this but that is NOT the main issue. Nobody would need to do that if servers could hold 3 or 4k.

  • Pillow_Power18 Shaun Carney (@Pillow_Power18) reported

    @BkSavage_718_ @playnewworld Just once i loaded in and started running to my quest and i got a connection error and it said reconnecting i clicked ok and sent me to a loading screen which returned me to the main menu

  • MiyukiVR_ 🎄MiyukiVR🎄 (@MiyukiVR_) reported

    @KingVigors @playnewworld They do have a grace period but it's literally like one minute long. Not enough time to reconnect if the game decided to load slow after a crash or you get dc'd. I've crashed a few times and managed to get back but sometimes the game takes so long to load I miss it.

  • brigi093 Kovács Brigi (@brigi093) reported

    @playnewworld you all complaining about 2k cap. but when it will be more and it will be lagg fest, and you cant find nodes and animals cause everyone hunting and mining them.. its gonna be your next problem. you just like to complain.. People dont have to be afk 15-20 mins for a toilet break.

  • wegner_kody Kody Wegner (@wegner_kody) reported

    @playnewworld To all you idots saying it's their fault... No. Your stupid. YOU have the option to play on other servers. Que times are only a problem if you allow them to be. It is 100% choice to be in que right now. If you don't wanna be in que get on a new server or just get off the game.

  • VekVok zzzzzz (@VekVok) reported

    @cmdrnatsuki yep @playnewworld fix ur servers

  • wegner_kody Kody Wegner (@wegner_kody) reported

    @playnewworld The issue is not que times it's that everyone wants to be on the same damn server. It's not possible for their to be 10,000 people on one server just due to map size. Everyone just needs to grow up and realize if you wanna be on a popular server you gonna have to wait to get in.

  • MAT5ON MAT5ON (@MAT5ON) reported

    @playnewworld Yes ban players that really wants to play and wakes up at morning to log in without queues... just add more slots for most popular servers... it will fix the problem. Np. u can hire me later 🙃🙃🙃

  • Khanny0001 Khanny (@Khanny0001) reported

    @playnewworld This solution, however simple to roll out and implement can only detract from the actual issue, incredibly poor server capacity - as yet, after nearly a week with huge queues, the best we have from the developer is "we're working hard". Simply not good enough, unfortunately.

  • AtomicZapp 𝕰𝖗𝖎𝖐 (@AtomicZapp) reported

    @playnewworld Yeah this is definitely NOT the way to fix the issue...