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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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V
(@DarkViviTweets) reported
@playnewworld I hope this really fix the lag. Been playing New World.ppt lately
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Stowie
(@Stowie16) reported
@Maven @playnewworld Is it broken? @Maven
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Technoplex
(@TechnoplexTV) reported
@playnewworld I love your game, but you're absolutely killing it. Why did you release new content before existing issues were fixed? The PVP in this game is so laggy it's unplayable. Please don't become a joke. I want this game to succeed.
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Originalfen
(@Originalfen2) reported
@playnewworld fix the lag fix the weapons we don't want more weapons we want a game that runs properly.
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GoldenNote
(@GoldenN0te) reported
@playnewworld what is with this lag? ya'll drop a patch and there goes the servers?
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Camiimii
(@TheCamiimii) reported
@playnewworld I have 9 corruption trophies to give to guild mates so we can do Myrkgard and we’re being gatekeeped by this ridiculous issue!
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☆🦖🦕★Darth Kitana☆🦖🦕★
(@Kitana_Kombat) reported
@playnewworld Better have that rogue outfit added to the mf store then and better make store outfits dyable like ffs and better fix the mf musket exploits. Opr is cancer .
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Ravezaar
(@Ravezaar) reported
@playnewworld how come ALL other MMO's Iv played have Hotfixes yet you seem to need 3-10h on every little fix you do ? I just dont get it.
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Lucian.M
(@MlcLucian) reported
@playnewworld There are so so many issues that need your attention immediately, when that will happen? When can we farm elemental animals again? When can we trade furnishing? When chests get fixed?
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Le4ga2li0ze
(@K506Moores) reported
@playnewworld Calngor server DOwn for Maintenance?!? anyone have an idea.
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Andrew Hicks
(@AyyRPG) reported
@missenvy @Batchild27 @playnewworld Don’t feel bad, I don’t think it’s a you problem, I believe that it’s a server connection thing
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Johnathon Burrows
(@Shamrockburrows) reported
Just curious have you guys at @playnewworld fixed the issue where ebonscale and a couple others are able to actually do a war cause my company is small and took a long time to flag and wasted a lot of time in the process
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TekkenJlN
(@germanocassese) reported
@playnewworld We all expected more bug fixes but the fire and ice mage need to be addressed aswell in the patch. Fire and Ice need to be reverted nerfs. Make it playable again. Fix also the elite Hp and droprates. The million feedback on the forum is quite enough. @playnewworld
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☆🦖🦕★Darth Kitana☆🦖🦕★
(@Kitana_Kombat) reported
@playnewworld Can u fix the musket exploits pls for the love of god it's ruining opr .
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Suvat
(@Suvat04) reported
@playnewworld Really need to fix your server connection issues! I am sick and tired of not being able to log on to my main character and then try all your support tips to NO permanent solution. After replacing my Ethernet switch, checking router settings, your tips…NOTHING!
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Clint Evans
(@Maven) reported
@Gothalion @playnewworld I feel like there's approx 1-3 hours when I am happy with a fix before some new problem pops up. I might be insane to keep playing...ugh. I love it still lmfao
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Bing Loisaga
(@BingLoisaga) reported
@playnewworld Can you fix logging the Dryad beasts?
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Chad, The Ironman
(@ChadTheIronman) reported
@playnewworld I just got lag detected, and then kicked, and now it says the world is under maintenance, any insights?
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R3LOAD
(@R3LOADGAMINGG) reported
@playnewworld y’all going to fix that lag in wars??? Asking for a friend…
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Lisandro
(@DorrianX) reported
@playnewworld Having issues doing expeditions on Dominora not letting us in and consuming the tuning orb. Then not letting you fast travel after that until you do a full relog ***Please Help*** restart server or something. Other players having same issue. Thanks
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thats gonna leave a mark
(@Armyguy8313) reported
@playnewworld Why don’t you fix your game before adding content you ******* buffoons?
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BlackBeard
(@BEARD_PVRIS) reported
@playnewworld pls fix furnishing trade and chest bug
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Dan
(@TGuvn0r1) reported
Just had the worse experience in a war on @playnewworld the lag was so bad everyone may aswell of been statues! I love the game but that was shocking....
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Zach Swain
(@zswain) reported
@playnewworld @amazon PLEASE fix your game
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Krotha
(@Krotha_) reported
@playnewworld Wars need to be suspended until the lag issue is addressed. This is unplayable and unfair to the groups that have worked hard to earn territories. The current optimization is game breaking.
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💜 Miss Envy 🧁
(@missenvy) reported
Welp, after over a week of trying to get @playnewworld customer service help for a few issues with no answers (other than typical tech support unplug/uninstall bs), I think I'm gonna have to delete my level 50 character and start over again. I don't want to but I get soo bummed..
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John Wrevolta and Seven
(@whenifacedeath) reported
@playnewworld Hey ags will you please fix your game. I really love playing it, but all the glitches are just adding up. Like trophies. I never wanted to go into furniture. but now, since my friend can't trade me a trophy I have to make my own, or go without. I know you're trying.. but come on.
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Michael Simonson
(@Anthrage) reported
@SerMedieval One of the reasons I decided to play @playnewworld after all, despite the massive change in direction during aloha, was because I was tired of all the bugs & issues in the MMO I was playing at the time. I wanted the quality of product I thought Amazon would produce. Not so much.
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Revengeoftheplit
(@Revengeoft3plit) reported
@playnewworld Well while being a eu player and having some of primetime taken away (again) the whole timeskip issue has to be fixed, we just had every town downgrade, 2x rents due in one day With this said, enough is enough. Compensation plz, this is beyond ridicules, release game not alfa..
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RATHA6
(@RATHA62) reported
@playnewworld is the transfer service down? My free transfer token isn’t showing and I don’t want to start over .