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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@EliteShadowG0D) reported
@playnewworld Just waiting for a big fix for ice gauntlet and fire staff. Character gets really buggy while playing with them
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Demigod
(@Demigod916) reported
@playnewworld Not sure why people have this cynical view. If the transfers were ready for release they would release them, they gain nothing by keeping them locked. When they work through all the issues that come with transferring all that data, they will release it.
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RAYMOND BRACKEN
(@RAYMONDBRACKEN) reported
@st_phl @playnewworld Tried all that, there is alot of people that are experiencing this and the forums are flooded with the issue. The devs have not provided an update only a copy paste solution. All we want is an update as this was happening in beta aswell.
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TheSendh (Joey W)
(@the_sendh) reported
@playnewworld PLEASE FIX THE MOB MALEVOLENCE TO COMPLETE THE LIVING CRYSTAL QUEST FOR THE 580 HAMMER ITS BEEN BUGGED FOR ALMOST A FULL WEEK PLEASE FIX THIS SO WE CAN MOVE ON AND NOT HAVE TO ABANDON THIS CHAIN AND START A DIFFERENT WEAPON THANK YOU KINDLY
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Babadykek
(@Miguel06707782) reported
@KrypticKamikaze @DemocracyIsGone @playnewworld bruh did you look at the patch? tell me what did they fix that was player feedback , the only thing that they did was the faction thing, nothing else.
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kyakarot
(@Kyakarot) reported
@playnewworld Might wanna fix the invasions on the map, THEY ARE STILL BROKEN.
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Ripper
(@Ripper77657139) reported
@playnewworld Can you please take the servers down when you say you are going to. It almost cost my company a war last night that was set to start 1 hour past the down time. A lot of people on my faction assumed servers would be offline so just they just logged off.
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Demigod
(@Demigod916) reported
@playnewworld They probably want it to come out just as bad as anyone else. And i feel everyones pain. My crew is spread across 3 servers currently. And the region lock has caused 3 people to have to restart, but there are technical reasons behind these issues and restrictions.
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JessicaSarahh
(@Jesskahh_) reported
@Bjoerun_ @RayTob92 @playnewworld Don't play it then? If you don't like the down time then just go play something like dead by daylight where they do one patch every 3 months, and the game is ******* broken and nothing's been actually fixed for 4 years?
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JessicaSarahh
(@Jesskahh_) reported
@Bjoerun_ @RayTob92 @playnewworld I mean thats a little different.... you csnt compare the two tbh... Issues happen, things pop up, things don't go as planned, go out side for a few hours, go get an early night, go see your parents, go do anything other than complain about people making the game better.
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Os.Madness
(@os_madness) reported
@playnewworld There is game name " Genshin Impact " mobile game and its doing much better than ur game by glitch, Errors, Crash, freeze every 2m a lot if damm shits going on in this game why u release the game when u don't even fix it. do u really need that money now? its worth it to scam us ?
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موتهير فوسكيرز
(@onlydahoom) reported
@playnewworld fix your god damn game 10H maintenance for fixing bugs that no one had
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Babadykek
(@Miguel06707782) reported
@KrypticKamikaze @DemocracyIsGone @playnewworld is not at my request , im a nobody that likes the game and wants it to be the best that i can, but ignoring feedback and fixing little things and CASH SHOP and then delaying the maintenance 5+ more hours.... is just a joke. just go to the forum and check the actual problems.
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Claysthetics
(@Claysthetics) reported
@Ch333kyST @playnewworld DAY 8 STILL BROKEN what server are you on??
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Corey Broussard
(@CoreyBroussar15) reported
@PorD1OS @PStabs404 @playnewworld Obviously there was a problem with EU because NA was pretty quick.
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🔴 LIVE | Ha5h Slinging Slasher | SNEAK
(@Ha5hashin) reported
Having issues on Portal runs freezing my game on @playnewworld. Anyone know how to fix this?
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Dstn
(@ImDstn) reported
@playnewworld I don’t what you did to the servers but so much lag and issues now. Please fix the NW SERVERS
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Corey Broussard
(@CoreyBroussar15) reported
@Knucklsi @PStabs404 @playnewworld There is obviously a reason or problem that came up for EU servers because NA there was no problem. Not everything can get fixed with a snap.
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JessicaSarahh
(@Jesskahh_) reported
@RayTob92 @playnewworld They sait it was still going to be down, if they knew how long they would have said? U gotta realise that they cant make the time perfect for everyone, mine starts at 9pm, which sucks for many people not just you just be ******* thankful they are working to fix the game?
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TradingSavant
(@savant_trading) reported
@playnewworld Patch is making my game crash now upon entering server.
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lauren
(@Ioodz) reported
@playnewworld PLEASE GIVE ME THE OPTION TO FIX MY CHARACTERS APPEARANCE PLEASE
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Itsjustcasual
(@itsjustcasual) reported
@playnewworld any plans to fix the ridiculous power draw your game is casuing on cards? its not just 3000 series rtx cards it's multiple cards from multiple gens. gonna own up yet or continue to blame manufacturers?
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Jorge Cáceres 🍪
(@JorgeKceres) reported
@playnewworld Isnt complete, every time we try to defeat the last voss of destiny dungeon the game crash guys, keep triying to make it better, 10h manteinance and u still dont make good things, gg refund
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Tho_Andr
(@Andree_Thorsson) reported
@playnewworld i always gotta relog everytime i jump onto any of my characters. Is this a common problem or am i alone in this situation?
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🔴 Nez949
(@Nez949) reported
@playnewworld Please fix the epic wep questline for Hammer/Frost Gaunt in Malevolence Eden. Please also fix tier 4-5 Azoth staffs so that they work. Also please fix Reek Water Bugged Ancient pink ghost quest and Endless skeleton spawn quest SouthEast Reek. Thank you.
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SpookyDerbert🩸
(@MDerbert) reported
@MrGilkes @playnewworld Now I’m getting the same error. What do you mean by verified the files in Steam? How would I do the same?
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John stones
(@zzzzyyy34) reported
@PanthierJahque @LuigiMKD @playnewworld I dont even give a poop on who has more players but it was gaming prime time in EU while NA was early ppö in school etc so was just unlogical to fix na first
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Corey Broussard
(@CoreyBroussar15) reported
@ReVoLuT10NZ @PStabs404 @playnewworld Obviously there was a problem with EU servers that they were handling because NA was up pretty quick.
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HexedDream
(@HexedDream) reported
@playnewworld I love the game, but for some reason today I have friends that keep getting disconnected because of Lag Detected.. many of us play with friends all over the world and being disconnected 5 times in 2 hours is awful, what did you all change to cause this?
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Keis
(@StickyKeis) reported
@Kephrii @playnewworld mean while im just casually playing on a 750 gtx with little to no issues ¯\_(ツ)_/¯