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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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KingsyFPS
(@KingsyFPS) reported
i was 200th in the queue, then i got an error and now i am 2371th in the queue @playnewworld 🙃🙃
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JAXSTEE FB
(@JAXSTEEE) reported
@playnewworld Been wiring for an hour today and just got kicked out the que again please sort this issue as this game could be huge if you do so
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Bakadesu
(@bakadesu911) reported
@playnewworld Fix EU servers pls
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cassio
(@tok1sari) reported
@playnewworld we cant play toomanyrequests problems in EU Central
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t4LLy
(@t4LLy92) reported
@playnewworld add some servers!!! Came home from work, logged into eu server, cue 1400... Then error message, re cued - >2000..... Then another error, now at 2300. What is this??? The biggest company can't put out enough server. You guys knew your game is hyped. 10 server for eu
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Calming
(@sergiurap) reported
@playnewworld Is there at any point a chance to play the game or should we just ask for refund ? In que from 1600.. error around 700 and back in queue at 2000.. we paid for sitting in queue or play the game ? If it does not change soon.. you will lose a lot of players.
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kevin
(@kevin17491496) reported
@playnewworld fix worlds plz already 3th time i got kicked out for no reason
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JLL
(@rognposen) reported
@LeviJermaine @playnewworld Same problem! Very irritating😡
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Robin "Darth Laser" Boss.
(@TI_DarthLaser) reported
I'm so done atm. I wait in Queue from 380+ till I'm at 55 and then @playnewworld decides to disconnect me. I haven't been able to play the game for two days now.
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Frannah
(@frannahdk) reported
@playnewworld Been trying to log in since yesterday.. wasted so much time sitting in queue just for me to get an error 6 hours in and getting kicked to the back of the queue. Give pre-orders priority pass! @playnewworld #PlayNewWorld
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Tim
(@Tim666ish1) reported
@playnewworld please open more eu servers. I've queued for 3 hours only to be disconected due to a game error while I was 500 in queue. I queued agaij amd now I'm 2.3k in queue.
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Steelcryo
(@Steelcryo) reported
@playnewworld Any updates on the login error? Been queueing all day and repeatedly getting kicked out due to a mm_toomanyrequests error, meaning I have to go back to the start of the queue. Latest one was 2100, got to 150, errored out and now at 2700. It's pretty broken.
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Konrad Biegun
(@KonradBiegun) reported
@playnewworld second day of new world and still i have to wait 3hrs to join and after that i get error !!!!! I PAID for game I was waiting for relase and now i cant play WHAT ******** ?
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Bruce Banter
(@liviliam) reported
@geestoastie @Ruggstickles @playnewworld was 1330 in queue, got down to 800 and was queue kicked. New position 1700, got down to 1200 and queue kicked again, new position 2030. Got down to 500 and queue kicked again, new position 2627. Worst Login server ever...
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Bakadesu
(@bakadesu911) reported
@playnewworld please fix EU server queue time. Can not play since launch…
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Darren Meredith
(@dizzydazza1) reported
@playnewworld Please fix EU queue times... 9 hours of queues after work and no gameplay!
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Lou Valentino
(@louis0nfire) reported
@playnewworld When can players expect the achievement & title issues to be resolved? Will it unlock everything retroactively or do we need to start fresh?
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ahmet lütfi aksoy
(@aksoyLA) reported
@moncleryear Unable to #PlayNewWorld login issues are killing! I got into queue... waited 2 hours just to drop from the login server and start all over?!
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nimruth
(@NNimruth) reported
can you fix this "too many requests" error on queue? @playnewworld i started at 3k then got this error when there are 97 left and it literally hurts.
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Thomas K.
(@iGreeek) reported
@AddeMoberg @schmandvoll @playnewworld If you get that error again , press OK and wait a few minutes. It will automatically put you back in queue. Don't do anything other than pressing OK.
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Pure Breeze
(@benn_kelly) reported
@playnewworld Please fix your queues, I’ve been kicked from the queue 6 times today since 11am. Keep getting pushed back another 1000 spaces, currently up to 4000. Don’t think I’ll be on today or tomorrow…
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Spicey Banana
(@Pikippon) reported
@playnewworld when you start the queue at 1500, get to 250 1h later and the game somehow gives you an error and you have to start all over again but from 2300 this time but hey that's not like they got 2 beta to test things up...
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Spanish Guy Cooking
(@spanishguycook) reported
@playnewworld Fix that queue, please. We can't even queue. It expels you after hours so you have to start again with over 3300u. #NewWorldMMO #NewWorld
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LionheartUK
(@LionheartUK3) reported
@playnewworld Hey So every EU server is full with Ques in the thousands. If you try to queue... after 5 mins or so... You just get a connection error or too many requests error and you get put to the back of the queue. Are you going to fix this ?
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Alexander Myhra
(@northlending) reported
@playnewworld I'm currently nr 3700 in the queue to join my server. Any fix soon on this, or?
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jestemrozem
(@jestemrozem) reported
@playnewworld im constantly getting kicked from the queue as many poeple also, do you plan any fix on that case? give us at least an ETA.
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Dr John Smith
(@KThoth313) reported
@playnewworld How? It's still broken, no servers showing. Even then if by a miracle it magically fixes itself without a patch to fix your mistake, how is the Que time?
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ProtoRagna
(@ProtoRagna) reported
@shalorian20 @playnewworld The biggest Problem is that Player use Auto clicker to move your char and then to stand still and this Player are blocking since yesterday the server
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Alexander Lundgren Kostakis
(@alexanderluko) reported
@playnewworld @dealer_monkey @playnewworld How is it possible to sit in queue, get booted from queue with some diffuse error message, go straight back to queue and lose your spot? How can you not have any kind of grace period whatsoever?
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Sessis
(@ImSessis) reported
I’m not to bothered by logging in close to prime time EU and get a long queue but getting an error message mid queue and then having to rejoin it at a even higher queue number then initially is not okay. Why is there no grace period? #PlayNewWorld