New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/23/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Bisbeaar Aaron Bisbee (@Bisbeaar) reported

    @playnewworld you've had 2 delays, and a whole year to know that server issues were going to be a problem.

  • Chris08901068 Chris (@Chris08901068) reported

    I was expecting problems today.Since this morning I try to get to the server where my friends are (Eu).After 8 hours I was place 1487 and steam crashed.After a relog I was back in 9000+.It's absolutely ridiculous and slowly I'm getting really angry.@playnewworld @PlaynewworldDE

  • ChrisPlacko ChristoUS82 💚 (@ChrisPlacko) reported

    @playnewworld steam launch errors, cant launch game, easyanticheat blocking game - fix it

  • jarnjulien jarn 🇱🇧🇱🇻🇦🇺 (@jarnjulien) reported

    @NickWeikert @playnewworld this is what i was thinking too, but i believe if a large number of people request refunds after sitting in queue for 10+ hours (which im sure many will) i think steam or wherever will issue refunds. at least i hope do

  • Death_Displayer DeathDisplayer (@Death_Displayer) reported

    Been waiting a year for @playnewworld get one lag detected/freeze and I'm going to be stuck in queue for hours. Feels bad man #NewWorld

  • EdvanioFH KingRulez (@EdvanioFH) reported

    @playnewworld Could you talk if you have a problem with the game crashing? I'm playing out of nowhere the game crashes and goes back to the home screen after 2-3 minutes locked, I've done everything and it's still like that, there's a friend of mine who has the same problem, will they solve it

  • Daynemog DayneMagus (@Daynemog) reported

    @playnewworld fix the rubberbanding on Loloi

  • ZatharoZ ZatharoZ (@ZatharoZ) reported

    @playnewworld Let me please game tonight after 1 long day off work. PLEASE! Dont let me wait 3 hours in a que.... Please fix it! EU server

  • MartinP37132940 Snips86x (@MartinP37132940) reported

    @playnewworld what's with the silly queues to login? I know us brits love a queue but this is a little ridiculous.

  • defsdoor Andrew Porter (@defsdoor) reported

    @playnewworld Queue of 20 on Eridanus - 30 minutes to get in - failed to login twice - back of the queue

  • manuallove7 The Ginyu Force (@manuallove7) reported

    @playnewworld Waiting to Login = so bad -1

  • jamesdeanjohns James Johns (@jamesdeanjohns) reported

    @playnewworld Can't make mark...LAG DETECTED

  • Jon_Shaben Jon Shaben (@Jon_Shaben) reported

    @LeRofiq @playnewworld This is happening all over the place. I was 266 in que got a internal socket error, dropped to 5042, waited and got back to 4000, dropped again now at 5600

  • amang22902699 amang (@amang22902699) reported

    @playnewworld currently waiting on the que, but I honestly want to know and think you should comment on this, are you working on fixing the server issues right now?

  • Astdis Astdis Gudnadottir (@Astdis) reported

    @playnewworld Been in queue since the supposed restart, First I had 700+ queue that lasted 2 hours to get to 300+ when i got internal error and kicked me to the back of the queue, at 900+ now 2 hours later I'm at 531 in queue, a buddy just got in the queue 3k+ Niflheim EU

  • JustLycis Lycis (@JustLycis) reported

    "We are aware that players are having issues with queues and the login bc we made this issue ourselves by capping servers at 2000,I guess @Amazon's #AWS isn't as amazing as they all say. 325.000 ingame, 437.000 in queue,fix the goddam servers @playnewworld #pathetic #NewWorldMMO

  • GBUclan Armor9 (@GBUclan) reported

    @playnewworld Least it wasn't delayed.....again.....BUT you knew you would have these issues, the betas made that clear. Why you did not stand up additional capacity for launch is just a cheap Amazon move.

  • Srbander Señor Bander (@Srbander) reported

    @playnewworld Log in and kick every player that is running in a corner with a stone on the W, and yes, fix the queues problems pls.

  • HaluzCZE Haluz (@HaluzCZE) reported

    @playnewworld Can you please give any statement about login queues instead of liking random tweets?

  • azuleslight azuleslight (@azuleslight) reported

    @playnewworld waiting to que after massive crash been in line for 30 mins because im not a new player so low bucket priority... sigh

  • Diamattiss Diamattis (@Diamattiss) reported

    @playnewworld fix Us east servers please

  • SpaceInBlank EspacioEnBlanco (@SpaceInBlank) reported

    @playnewworld stfu and fix your servers, i've been waiting for 5h to enter on EU Central and the stupid game kicked me out of queue for no reason. ALL THE FUKING SERVERS ARE FULL AND I CANT HAVE A REFUND CAUSE STEAM COUNTS THE QUEUE HOURS AS PLAYED WTF I DONT HAVE A STUPID CHARACTER YET

  • Vitor_Vaz15 Vitor Vaz (@Vitor_Vaz15) reported

    @playnewworld If only there was a territory claim block untill you guys could fix the queue. Its very unfair for most guilds. Thats my opinion

  • Hudwinks1 @Hudwinks (@Hudwinks1) reported

    @playnewworld omg what was the point of beta if you did not FIX **** with queues????????????????

  • detpackman Qpan (@detpackman) reported

    @playnewworld login queues are expected

  • jarnjulien jarn 🇱🇧🇱🇻🇦🇺 (@jarnjulien) reported

    @NickWeikert @playnewworld this is what i was thinking too, but i believe if a large number of people request refunds after sitting in queue for 10+ hours (which im sure many will) i think steam or wherever will issue refunds. at least i hope so

  • jonas_wulf Jonas Wulf (@jonas_wulf) reported

    @playnewworld please fix the Login queue. Ober 20 minutes and My Position are the Same. On the Server are so Many afk People. Please fix it.

  • eurofys Eurofys (@eurofys) reported

    @playnewworld Double the server size. More servers won't solve the issue of many players wanting on the high pop servers.

  • Sir_Harlot Smrgfgrl (@Sir_Harlot) reported

    @ShowNwo @playnewworld Damn it's like y'all never played an MMO release. Even WoW, to this day, struggles with server issues on a launch. C'mon dudes. Day 1 is the shittiest day to try and play.

  • Chris08901068 Chris (@Chris08901068) reported

    @playnewworld @mughoarder I was expecting problems today. Since this morning (8am) I try to get to the server where my friends are (Europe/Germany). After 5 hours I was place 1487 and steam crashed. After a relog I was back in 9000+. It's absolutely ridiculous and slowly I'm getting really angry