New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/31/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • rusblake Russ (@rusblake) reported from Hillingdon, England

    @playnewworld why are your forums not easy to navigate, servers are down and says go to forums to find out more, how about you have a dedicated tab for information like this? How long and why are servers down now for?

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld guess what's still broken. Wars. The entire point of the game is to grind high level areas to get ur gear mark up so you can grind dungeons OR do wars. High level areas are busted due to scaling and wars are unplayable due to server lag. Please just revert.

  • EyeAmDavid David Garrett (@EyeAmDavid) reported

    @playnewworld is the forums down? i got kicked out of the game, cant sign in, my account doesnt even show up, i goto the forums and the forums wont even allow me to log in

  • chris_tiangg ian (@chris_tiangg) reported

    @playnewworld What is this ninja patches. The terrain changes suddenly made the game harder. Then they buffed elite mobs like crazy. In our low pop server, we keep getting wiped on the floor doing chest runs. What is PTR then for? Fix current bugs first! stop adding newthings! Frustrating!

  • PvProbad probad (@PvProbad) reported

    @playnewworld login issues?

  • lordsetarurare jonathan jones (@lordsetarurare) reported

    @playnewworld holy hell fix the afk timer 60 sec of standing still and it does not count using your adilities or seige as being active ... WTF!!!

  • hunterISgaming hunter (@hunterISgaming) reported

    @ABONGaming @playnewworld @CallofDuty But its not the game is fundamentally broken right now.

  • barcus__ (@barcus__) reported

    @playnewworld Why can’t I login to the game? “No login ticket received. Please try again.” I’ve never had this issue

  • FargrimD FargrimTheDwarf (@FargrimD) reported

    @playnewworld any idea as to why when I go to log in it says login key not found

  • EvilFootLong EvilFootLong (@EvilFootLong) reported

    @B4SSB3ND3R @playnewworld I'm having the same problem atm

  • phobiaJ Josh (@phobiaJ) reported

    @playnewworld The was almost no lag before this update . What happened ? The game is unplayable right now!

  • micahsmith MIQQA🏴‍☠️ (@micahsmith) reported

    Every person I know that doesn't suffer addiction issues has already quit @playnewworld. For those that remain, help is out there. Call 1-800-662-HELP (4357) for help with your addiction and quit self-harming today. #NewWorldMMO #addiction

  • TaDeNight TaDeNight (@TaDeNight) reported

    @playnewworld FIX WARS

  • delima_hc Caio (@delima_hc) reported

    @playnewworld @playnewworld how a content creator can make contact with devs to try to solve an issue that is happening since the update?

  • Kelade92 Matthew Jin (@Kelade92) reported

    Yo @playnewworld if you guys care about pvp at all, turn void gauntlet off. The lag is insane in Wars and Outpost rush. It's not playable.

  • Swizzlerz Michael Borody 🇨🇦🎮 GT:Swizzlerz (@Swizzlerz) reported

    @playnewworld @AmazonHelp your game is now so broken i cant move. i cant drop enough to move. i cant sell what i have on my person. i cant pick up what i dropped after in whole or in parts. its to broken to play now!!!

  • Swizzlerz Michael Borody 🇨🇦🎮 GT:Swizzlerz (@Swizzlerz) reported

    @playnewworld now im getting an error when i place a sale order. it says settlement storage full. so i cant remove items to sell on the market because of a full storage??

  • Ramonrtj Ramonrtj (@Ramonrtj) reported

    @playnewworld Themiscyra server issues, cannot log in, que failure message keeps popping up, no notifications on the forums or on here, any status on this?

  • Adanimo_ Adanimo nRg (@Adanimo_) reported

    EXTREME lag during Wars and in open world in #NewWorldMMO after #Void patch @playnewworld Unplayable! Attention and fixes needed ASAP!!

  • JaredSt71299776 Jared Stewart (@JaredSt71299776) reported

    @playnewworld at what point are you going to refund the base price of this game for all those loyal players that have endured this alpha/beta live game that was advertised as a finished product. Over a month in and still daily NEW issues that ruin any credibility your team has.

  • LoaOfAnxiety Momo🌙🌿💨 (@LoaOfAnxiety) reported

    @playnewworld every time I try to sell something at the trading post it says I don't have the item to sell. Anything I can do to fix this?

  • Woosa_thereal Woosa (@Woosa_thereal) reported

    @playnewworld fix your game

  • Yahbe84 David Dunlow (@Yahbe84) reported

    @playnewworld Anyone else getting a ton of Lag Detected and major lag in Outpost now during fights!!!! Why is this game always so broken...

  • Swizzlerz Michael Borody 🇨🇦🎮 GT:Swizzlerz (@Swizzlerz) reported

    @playnewworld @AmazonHelp it is so broken that while i was interacting mouse clicks with the game multiple clicks that the game even kicked me from the game for saying im idle. thats how broken your game is. i was phisicly interacting with the game and you kicked me while i was trying to submit feedback!

  • AjLikesWatches Aj Wachs ™️🥀 (@AjLikesWatches) reported

    @playnewworld why can’t I login ? - Connection Error - Failed to join login queue

  • Davidlknowton David Knowlton (@Davidlknowton) reported

    @playnewworld Is anyone else having trouble logging into Cibola?

  • Swizzlerz Michael Borody 🇨🇦🎮 GT:Swizzlerz (@Swizzlerz) reported

    @playnewworld clearly the devs dont want us to play markets. clearly the devs do not want us to use markets. and clearly @AmazonHelp amazon doesn't want us to play @playnewworld New world. I will no longer recommend this game at all! its broken ****

  • LeoneL009x Cruelty LeoneL  (@LeoneL009x) reported

    @playnewworld server crash :(

  • hunterISgaming hunter (@hunterISgaming) reported

    @playnewworld please reset norumbega :( its too laggy for everyone. we have 2 major wars in the next 2 hours. #newworld #Broken #lag

  • grumpybiab itsBiancazzi (@grumpybiab) reported

    @FoxyFoxin @playnewworld I'm having the same problem. Can't even login on forums.