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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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N7colas
(@N7colass_) reported
@playnewworld The game is crashing to a lot of SA players, it also seems to be lagging to a lot of players, is a patch coming?
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Cilir
(@cilir3) reported
@playnewworld you guys need to ******* fix these ice gauntlet exploits that cause massive amounts of lag in wars. This is ******* bullshit. Do your devs play the game?
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Its MrO
(@Itss_MrO) reported
Hey @playnewworld I really love your game and have put many many hours from alphas, betas and now full release but seriously fix your game the wars are a joke I feel like I am playing some sort of powerpoint presentation. You disabled Outpost Rush how about you turn off wars.
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Lazy D
(@spiton_it) reported
@playnewworld Last night marks the third time my small company threw a territory into conflict just to have it glitch out and not let us declare war. The entire map on Amano Iwato is green because of this glitch. Nobody else can declare war. Fix it
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Nicholas Gadsby
(@ngadsby0) reported
@playnewworld Could you guys maybe fix any of your end game content literally no point in playing this game once you hit lvl60. Why because everything is ******* broken even down to the zones themselves being buggy asf. How about tier 5 staffs, outpost rush, dungeon content, and weapon balance
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🏳️🌈 Valentino 🏳️🌈
(@Valentino_Bdi) reported
@playnewworld Please fix the crashes
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CurtisDarkstep
(@DarkstepWarrior) reported
@PhixiusTV @Real_DanMan @playnewworld Most of which STILL persisted after the patch. None of the glaring bugs have been fixed, they ‘fixed’ error messages yet they still persist after leaving corrupted portals for example.
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Ramiro Carranza
(@RamiroCaAs) reported
@playnewworld Any news about the massive crashing/freezing problem a lot of players are having since the last update? Many of us have been dealing with this issue for 3 days now. I can not play the game 20 min straight without the game freezing and crashing.
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Ramosh
(@Ramosh26) reported
@playnewworld FIX THE GPUS RUNNING AT 80 DEGREES
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SlimmSkippii
(@SlimmSkippii) reported
@playnewworld Is the draught of soap broken? Cant find anything to craft with it?
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Jordon Finch
(@prayxz) reported
I don't think I'm gonna be posting Apex content until they fix the server issues, might start posting @playnewworld content instead
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Bryan
(@PhixiusTV) reported
@DarkstepWarrior @Real_DanMan @playnewworld "most of which". Then proceeds to only bring up one issue that persisted. Weird. I know ONE of which that persisted after that patch, and it was the one you're talking about.
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RacuTW
(@RacuTW) reported
@SaltyWedges @playnewworld You are saying that and it will be truth if was an indie company, not a company like AMAZON that has no problems what so ever with money. So yea, they could have bought better servers and better devs, but they didnt.
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Kyle Bargerstock
(@Kyle7even) reported
@SunliteShadow @playnewworld If you played on any server other than the one all the streamers are on… you wouldnt have this issue. You choose to wait in line.
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BOP
(@HuDi3N3) reported
@playnewworld so you guys going to fix outpost rush or na?
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Dan Sales
(@Machoadan) reported
@playnewworld Is the issue of new world randomly turning off and restarting people's pc going to be fixed soon? I think that's a larger concern than server transfers.
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Lorena Huilén 🌺
(@LorenaHuilen) reported
@playnewworld are you going to fix LATAM servers? we can't play for more than 5 minutes without a crash.
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uncleflufy
(@uncleflufy) reported
@playnewworld may i see a fix on fishing where the rod get stuck in reeling in and making me lose the fish THANK YOU
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SKYNYRD
(@SKYNYRD96176239) reported
@SaltyWedges @playnewworld What a dumb *** way to look at the problem at hand. People were lied to when amazon ASKED them to move to another server to help relieve queues and they would be able to join their friends with a transfer in the weeks to come. Massive amounts of people are not with their friends.
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Kynelia
(@Freyja37) reported
@playnewworld Needs to fix the Ice Gauntlet lag out in wars, cheating and using the exploit on purpose to win the war is not good. FIX this ****!
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Anabolic_gaming
(@AnabolicGaming) reported
@playnewworld How bout you guys fix the fact that in dungeons, 1. If you die on the last boss and respawn at the last check point, and the rest of the party kill the boss, you still get loot off the boss. 2. Boss kills count when you've re spawned outside the room
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Brad
(@Shankstar_game) reported
@playnewworld Any thing on the lag exploit
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Robert Montgomery
(@Montyrob4rm) reported
@playnewworld Please fix the Cutlass Key Green faction rep…still can’t turn in multiple quests with him even though I’ve completed them!
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Anthony G.
(@ThonyGENZO) reported
@playnewworld needs to fix this sudden freeze/crashing issue. We lost of stuff while doing dungeons.
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BetterNewWorld
(@BetterNewWorld1) reported
Getting stunned and “falling” when walking down stairs…yup, me too. A glitch crying for attention! @playnewworld #NewWorldMMO #BetterNewWorld #NewWorld
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RacuTW
(@RacuTW) reported
@jchaps89 @Real_DanMan @playnewworld There is balance and bug issues since the beta that they didnt fix... Like the great axe bug that if you put the passive "gravity" the "reap" ability doesnt do damage...
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jarett.wright
(@datoneinch) reported
@playnewworld #NewWorldMMO please fix your crafting system. I'm in full engineer outfit with food buff using legendary mats. It says potential gear score range is between 547-556, but the craft comes out under 535 item level. People are wasting mats cause your system is bugged.
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Kendra Mitchell
(@blusvekia) reported
@playnewworld Any word on fixing crafting stations not upgrading once complete? Or how about the t4 and the azoth staffs? Can we have a little bit of communications on these problems?
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Nelsito
(@Nelsitou) reported
@playnewworld fix your game. Crash every 30min
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Chico Estrella 🌌
(@MartinValdezMP4) reported
@playnewworld Pls get back the last patch in SA is imposible play, after 10 minutes the game CRASH! BRO WTF ARE YOU DOING?!!