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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bunner
(@MarkBunner1) reported
@playnewworld @banksytwitch Please fix the slow clunky roll. Closed beta roll bow hip fire was so smooth and not op at all.
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shadethesin
(@shadethesin) reported
@playnewworld why not come out and admit you havent fixed alpha and beta stability issues? we KNOW that the 2k player limit is a safety measure against such bugs, being more forthcoming about the issue and cause will do a world of good for how people are taking the problems
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Mando83
(@TheTruth9683) reported
@playnewworld I have a limited time to play a day due to work and family and these login ques are unacceptable, you deves need to pull your head out of your asses and allow server transfers so I can choose what server I want to play on daily otherwise I want a refund
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!
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VonButtpants👑
(@VonButtpants) reported
@Funkmaster_Will @playnewworld Having the same exact issue, it was signed it I got a drop and then when back to redeem it I was signed out and it refuses to sign in
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Evocybernation Gaming
(@evocybernation) reported
I have some news, the error popped back up... Except this time, it brought back up the queue screen! I didn't lose my spot either! Amazing job @amazon, @DoubleHelixGame, and @playnewworld! You guys/gals are on your game! Thank you greatly! #Gaming #NewWorld #MMO
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Ryan
(@RPGrizzy) reported
Yo @playnewworld I've been in queue for 5 hours. Idc about that. What I care about is it saying "failed to join login queue" when I'm about to be put in to the server after the 5 hour wait and now back in a queue of 2369. My guys.. what is this? That's another 6 hours min. Lol
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Jackobuddy
(@jackobuddy) reported
@playnewworld for people having issues loading the world and character list, changing DNS servers to 8.8.8.8 (Google) and flushing DNS seems to help in most cases. Let the devs know so they can fix the DNS issues. LMK if you need more details.
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!
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KemurDuhLemur
(@KemurDuhLemur) reported
@playnewworld please fix the spawn rate at Eldergate, as well as the snail drop rate. I’ve been fishing for about an hour and haven’t gotten one. Very frustrating.
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Wolf
(@Wolfvs_) reported
Get to 1 in queue after being at 750.... "connection error" Reset to #1148 in line... nice @playnewworld x__x
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!
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LjHood
(@LjHood2077) reported
@playnewworld can fix naraka server mission level 20 bug ?
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Daniel Walker
(@DodgeThis657) reported
@playnewworld I’m trying to log in to Vinblain US East. And I keep getting the connection error “timed out while waiting for server to spawn player”
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Navy_Wavy
(@Navy_Wavyy) reported
@playnewworld Sat in q for 2 hours and got failed to join login queue really fun game wish I could play it :)
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Archie Boi
(@realArchie_Boi) reported
Welp had to happen eventually, got a @playnewworld server error at like 400 in Q. Stream is getting pushed back another couple hours.
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Corey H
(@EnVyD_l_1) reported
@playnewworld Yeah nothing like sitting in Q for 3 hours and getting an internal server error and having to start over.
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!
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Bm
(@Staleto2) reported
from
West Lake Stevens, Washington
@playnewworld no disconnect protection from queue's? Are you running code from 2008?
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. .
(@bulbabrablo) reported
@playnewworld please address the problems in dungeons, some servers are completely blocked from evolving since the Amrine Excavation is unplayable. Currently playing in Taparloka.
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pechthefarmer
(@pechthefarmer) reported
dear @playnewworld , look like tonight im playing world of warcraft .... i keep getting disconnect meanwhile im in the queue .
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logan
(@logan54936624) reported
@playnewworld wanna fix your ******* server, waited 4 hours to get kicked out of que
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kevin hu
(@kevinhu59648398) reported
@playnewworld Fix the disconnection issue !! Too many can’t login and disconnect bug
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Marzano Amazon
(@AmazonMarzano) reported
@playnewworld @StarBuck_83 restart all SA servers please, why EU and NA restart and SA doesnt? do ur fking job and fix all SA servers, we cant even play instances, we cant lvl up
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Overpowered234
(@overpowered234) reported
@playnewworld Did you guys change the decimal in the queue count to make it look lower? I joined the queue at 37 and it is taking just as long as when I was at 370 yesterday...Fix it don't hide it
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John Cody Modrell
(@SwiftDeth13) reported
@playnewworld so when you say you are "working on fixing the problems" do we get an ETA? Or is it more of a "go **** yourself" situation?
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Daniel Ressurreição
(@spok987) reported
@playnewworld I'm here but the server TAMAG is impossible to play!!! Line over 1500 players less 3hrs in the line. If you didn't be disconnected!!! If your game don't crash!!!
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Johny Mac Games
(@JohnyMacGames1) reported
@playnewworld is there any update on the issues linking game accounts for Twitch Drops and Prime Content?
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Whyspir
(@Whyspir2) reported
@playnewworld @Chadesh It is not working any more
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Joe Louis
(@JoeLouisDetroit) reported
from
Southfield, Michigan
@playnewworld Nope. Seems I have to wait (again). Waited 3 months to now wait in a queue as number 1667. I was tolerating it yesterday on release day but come on. You knew yesterday that this was a problem. Maybe some servers on Azure since you can’t on AWS.