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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Srom
(@SromGaming) reported
Hey @playnewworld any chance you guys going to fix the Steam achievements? Mine won’t work and I’ve got a lot.
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Corey Smith
(@Csmith1844) reported
@playnewworld @CaMaKStream Fix your ******** game
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Billidan Stormrage
(@Tzeriel) reported
@playnewworld @CaMaKStream Your game is a broken scam. It was thrown together with the utmost disrespect for the players. Take the entire thing offline for a month and fix it.
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Adam Sesker
(@ASesker) reported
@playnewworld Way to go blizzard way to fix your gold Farmers... I mean Amazon
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Makako
(@Makako_Games) reported
@playnewworld @CaMaKStream Where is Ur ******* lag fix ?
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Da Great Denaari
(@DenaariDaGreat) reported
@playnewworld you customer service about these issues was extremely rude, then they offered to call me and the rep who called me had no idea what New World even was. This is insanity.
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Lucinda Adamson
(@Lulupie92) reported
@playnewworld maybe fix the uninitializing achievements/titles bug too
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Afterhours101
(@Afterhours101_) reported
@playnewworld I have a 3080ti, over 350hrs in the game while working fulltime, im max level, have about 36% of the achievements complete. Running at full max graphics. Zero issues, tons to do. Dont believe all the ***** whiners on the internet. The game is 40 dollars, its already cheap. Buy it
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Todd Blakley
(@tblakley29) reported
@playnewworld Who cares if you don't fix the exploits from happening in wars. To many servers are having these issues where one faction is dominating the whole map because of them. There is no point to taking territories if its impossible to keep them without cheating.
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Humberto
(@__Ultraseven__) reported
@playnewworld F. Transfers. 2 years later, we were able to solve the problems and the transfers are open again! Hello ? where are the players on the servers ? hello? :/
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Michael.B
(@TheGamingChimp) reported
@playnewworld @CaMaKStream You guys should make sure to fix the on going bugs that you said you will be fixing for the past 3 weeks.
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iiBrutalzKM
(@iiBrutalzKM) reported
@playnewworld I play on the Eden server on New world and my characters are not loading and it says connection error everytime I try too select the character. I've redownloaded the game and restarted it multiple times but it still doesn't seem too load we need a fix ASAP.
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Hilary Mason
(@itshilarymason) reported
@mats_karlsson @Gothalion @playnewworld Thing is like... the game isn't going anywhere, you know? So while the sting of zone loss is real, it's not forever. They'll fix the lag, they'll fix the exploits, everyone will get better at PVP... You'll get it back!
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Mando
(@minmaxMando) reported
@playnewworld @CaMaKStream Combat and weapons dont matter when the game is this bugged. Broken faction cap points (cant save enough to buy end game gear), broken combat values (Str bugs out over 250, different hp values for same Con stat), false gear stats (so many bugs with stat values its insane).
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MasterTuf
(@tufael05650905) reported
@playnewworld your servers for EU inferni is lagging sooo badly it’s hard to enjoy the game
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ZomG
(@Bratigepfanne) reported
@AMZNGameStudios @playnewworld I bought this game yesterday and played it for the first time and also got banned for 24h for the first time for literally nothing and I’m shocked cuz I did nothing just played the game xD like wtf is wrong with you? They don’t even fix that or the support isn’t even reacting
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ElevenSenses
(@SensesEleven) reported
@Rindel_keep @playnewworld @CaMaKStream *calls devs lazy but has no clue about anything related to game design* Did you think there is a LAG ON/OFF switch they go and flip?
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Veith
(@veidoe) reported
@playnewworld when are you guys fix the selfless nature main quest step with the well guardian???? Bc no one can actualy join bc you actualy need the quest to get in!!
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zzzzzz
(@VekVok) reported
@playnewworld when are you going to fix delay on harvesting bug that some people have? the game is unplayable, I'm behind in every sense and i cannot level my harvesting because of this ****, i bought ur product and made 10 tickets already and still no anwer, can u answer????????
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XeroDPS
(@XeroDPS) reported
@playnewworld My account never received the free world transfer token, how do we fix this? I have no worlds on the list in the store, is it not activated yet in all regions?
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🐼 TamborinePanda 🐼
(@tamborinepanda) reported
@playnewworld @CaMaKStream Can we get any communication on anything thats currently broken or bugged? Day 5 and no ETA on server transfers, outpost rush, lvl65 portal rewards. Ur communication with ur users is abysmal right now.
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HQ
(@HQ84856403) reported
@4amLonely @CalamitousInt @playnewworld "the problem is not the game, but we will still fully refund the cost of new gpus to players who got theirs explode when playing new world" that statement? nothing sounds fishy in it?
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Simon S.
(@Soermen) reported
@GhostMiccoy @FrenzyNW @playnewworld Probably broken and not working correctly so meh
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Lucifuriuz
(@Lucifuriuz) reported
@djexperia @playnewworld At least yours is just getting lagged/frozen, ours have been actively using the invulnerability glitch to stand on points as well.
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Humberto
(@__Ultraseven__) reported
@playnewworld @CaMaKStream F. Transfers. 2 years later, we were able to solve the problems and the transfers are open again! Hello ? where are the players on the servers ? hello? :/
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Mando
(@minmaxMando) reported
@playnewworld @CaMaKStream And on top of that lag exploits and windowed mode exploits ruining wars. Nice jack o lanterns tho. We need thanksgiving decor next. The fixes can wait
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Rias
(@Riasxv) reported
@playnewworld @CaMaKStream Fix malevolence
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🐏🌸Asumai 🌸🐏(V-Tuber Soon)
(@AsumaiVT) reported
@pablaslt @playnewworld @CaMaKStream They only said they are working on it. Where is the actual "we have found the issues and fixed it so it wont happen again".
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🌟McDubbzy
(@TDubzTV) reported
@playnewworld -- Got to do something about these in-game bots and people glitch leveling, etc. You got people JUST STARTING the damn game, that don't even know how to NAVIGATE their Inventories, at level 60 with End Game gear... Come on dudes... FFS
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Misterh1pster ★
(@misterh1pster) reported
@playnewworld @EmilEntenburg To feel that we should be able to MIGRATE with our friends. Stop sharing **** and solve problems. Im thinking about asking for refund.