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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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(@SooF3d) reported
@kitkatw0w @playnewworld @amazongames Yeah I waited for 6 hours and played for 1 hr, then got a crash and now Im in a 9 hr queue. Fun times.
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Justin A W
(@Dumdik) reported
@DATA_BYTE_ That is dumb @playnewworld. Fix this mans account!
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KKINALI_TV
(@kKinali_TV) reported
@playnewworld All right, I'm gonna quit NW until you fix it. I crash when I fast travel, sometimes when I start expeditions, too. The queue itself is ridiculous. Instead of opening more servers, there should have been a better option. Or free transfer with the new servers.
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CrePPyyy
(@CrePPyyyTV) reported
Yo, i buy a game to stay in a queue, and when i join my game crash? +100k players in queue @playnewworld
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Scott
(@atx_scotty) reported
@playnewworld @LexiiStar13 I’ve sat in customer support waiting for a customer service associate at a 5 minute wait time for 8 hours. Please.
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Dev
(@Devxnnn) reported
@playnewworld you guys made Simon grey absolutely broken and kinda ruined part of the game
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Jaithorn
(@ttvfail) reported
@leachbeats @JeffBezos @playnewworld I mean that's now after the work the devs put in to fix it. What I'm stati g is the first 3 days, which were shocking and using the wrong information. I'm not discrediting the devs or game I enjoy it and the devs worked hard, just stupid articles using misleading stats.
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Tarellion
(@Tarellion) reported
Hey @playnewworld some commands - such as Map and Social, possibly others - keep you from typing in a "Message of the Day" for your Company. I haven't tried to re-log to fix it (dodging queue times), but it has got to be a bug either way.
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Arjun
(@dinkinfliicka) reported
@playnewworld The error messages are gone but now I just get kicked from the queue after 4 hours without a message. :)
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anarcodoomerˢᶜᶜᵖ 🐍 #GoRED
(@anarcodoomerxxx) reported
thanks for banning my account for 1 day, @playnewworld and don't help me at all trying to solve this issue.
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Arnold
(@arnold_m_t) reported
@playnewworld 3 days and now all zone and empty, Fr servers 2250 players, come on boys, just put 3500 limit players , and start working from that issues,cuz at 2000 all is trash solution.
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Luis Gomes
(@creativewild) reported
@playnewworld @playnewworld what about people that are already in that server and can not even enter... I just spent 7 hours on a queue for the game to crash and i am back at 2647. All of this grief just so you could showcase lumbyard... **** you
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john drye
(@JohnDrye) reported
@playnewworld please fix the company message of the day.. can’t be edited
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LightMountain
(@_LightMountain_) reported
@playnewworld FIX that if my game crashes (which it WILL...) I don't need to re-queue (within like 2 min). It's KILLING me if I have a crash, without stop playing with my pals, I'm done because the queue times suck and now I'm at the end of the queue NEVER STOPPED PLAYING.
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StillChanChi
(@StillChanchi) reported
Does anyone else have issues creating a message of the day for a company on @playnewworld? The hotkeys arent disabled when typing so hitting any of them closes out of the MOTD
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Rich B 🏴
(@rb_cymru) reported
@playnewworld "Failed to join login queue, please try again", when it went sub-500 from 1600 starting queue, havent been able to play since day after launch now for massive queues or errors and being bounced out in frustration, please sort this its incredibly frustrating now.
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Deuce
(@HugeDeuce) reported
@GFUELesports The @playnewworld login queue
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John_Adams1
(@JohnathonAdams0) reported
@TheKoreCow @Bandeta2020 @playnewworld Every single person on here spent the same $40 you did. Nobody asked you to buy it nobody held a gun to your head. Every single game especially MMOs have issues on launch. Relax. Play something else in the meantime. You chose the high pop server.
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Mike2LastNames™ツ
(@Mike2LastNamez) reported
@playnewworld you guys gotta fix these Que times. I’ve been waiting 5hrs just to play for an hour then to repeat the damn process
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BD undead
(@bd_undead_) reported
@playnewworld PLEASE FIX THE FUKING SPAWN RATE HOLY **** HAVING TO WAIT 10 MIN FOR 1 FUKING MOB TO SPWN SO 5 FUKING PEOPLE HAVE TO JUMP ON IT AT THE SAME TIME TO SKIN THE ***** IS ANNOYING AS ****, I DONT WANA WAIT THERE FOR 45 MIN JUST SO I CAN SKIN 3 FUKING MOBS
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Toil3tbug
(@toil3tbug) reported
@LtBuzzLitebeer @playnewworld Yep, that would be a rather large problem...
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Juuso Vesterinen
(@JuusoVest) reported
@playnewworld Can you please fix the queue in to starting area? Is there nothing i can do to play. I don't want to delete my account.
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Στέφανος Θράκας
(@StefanosThrakas) reported
@ArpitMundraftw @playnewworld I am having the same issue. Have you found a solution ?
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Sobratt
(@SobrattGaming) reported
@playnewworld U are a bunch of noobs in terms of creating games, u better keep sending packets and giving ur boss the money he need to send his ****** spacecraft to the moon before his boyfriend musk does it, 3 days after the game release, endless time Q, and after that crash and again Q
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Juuso Vesterinen
(@JuusoVest) reported
@playnewworld Can you please fix the queue in to starting area? Is there nothing i can do to play. I don't want to delete my account.
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Randall Flagg
(@stuggybear) reported
@playnewworld Honestly another day 4 of us start to q at same time, only for two of the party to get "failed to join q" error when they are <100 in q. Important to play with friends? We have no chance. How about you fix the damn q system first.
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.
(@iForeman12) reported
@playnewworld can you PLEASE for the love of god at least add a system where if you have to close game or relog cause of a bug or freeze issue that you get priority of re-entering? I didn’t want to stop playing I was forced to close the game #NewWorldMMO
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.
(@iForeman12) reported
An example of why this whole thing is ****** is I was recalling to my inn and game froze now I’ve been stuck in queue for over an hour because of your issues @playnewworld
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Crombi
(@Crombi93) reported
@playnewworld pls FIX dungeon servers. its litteraly unplayable :(
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Tracerz
(@TracerzGG) reported
@dennan98 @playnewworld Yeah I keep getting this error. Seems like if you are afk while in queue it will kick you. Gotta literally click the menu screen to get through the queue.