New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 19:20

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • GarishZodd Zodd is Loud (@GarishZodd) reported from Virginia Beach, Virginia

    Day 2 of my @playnewworld forum account not working and no communication as to why. @amazongames

  • charlietuna93 Charlietuna93 (@charlietuna93) reported

    @playnewworld when will you fix the bug causing player housing to completely disappear? Even an acknowledgment would be nice…

  • satansavess666 Satan saves (@satansavess666) reported

    @playnewworld Fix the pvp lag holly crap! Built a game built around the premises of large scale battles and it doesn’t work. How does WOW out perform newer MMO’s? I understand the graphic are way better but what are graphics when pvp is unplayable?

  • WWilcynski Wojciech Wilcynski (@WWilcynski) reported

    @playnewworld Anyone else having a problem with getting graphical glitches on low settings and the game crashing?

  • Richard48062297 Darkstar Magic (@Richard48062297) reported

    @crownchannel @playnewworld mass-report for easy pvp wins, it's effective because these ****** devs refuse to admit it's a problem and have blatantly lied about the report process.

  • aphaeaa phae (@aphaeaa) reported

    .@playnewworld please let us know if there’s a planned fix for the Dynasty dungeon. We have full crashed multiple times or getting kicked!

  • ButthassMartin MartinShuffle™ (@ButthassMartin) reported

    @PureShanks @playnewworld Yea evidently they had some problems with them so they are working out the kinks before releasing them and they came out and said they aren’t gonna allow region transfers now which sucks for my buddies who started out on west coast servers so now they can’t meet up with us

  • joacopereyra87 Joaquin Pereyra 💚 (@joacopereyra87) reported

    @goodboykola @robotkirby @playnewworld I ve been told that this problem may be solved by disabling voicechat. I am giving it a try tonight. Good luck.

  • Thebigbang3xl Bang (@Thebigbang3xl) reported

    @playnewworld I’ve been having an issue the last few days with not being able to strike enemies unless it’s a heavy attack. Doesn’t happen to every enemy but some

  • pxl2d PXL2d (@pxl2d) reported

    It's crazy how @playnewworld is claiming to fix bugs that are still in the game. Can't wait to play it after 5.0 because it's gonna take a while for this game to actually be finished. #NewWorldMMO

  • JackGratton Jack Gratton (@JackGratton) reported

    @Bornforexile5 @playnewworld Has your login message changed?

  • BobSwagget2 Bob Swagget (@BobSwagget2) reported

    @Eboi2303 @playnewworld Lol set your camp down simple fix you can despawns at it

  • Valentino_Bdi 🏳️‍🌈 Valentino 🏳️‍🌈 (@Valentino_Bdi) reported

    Hey @playnewworld the game keeps crashing and a lot of people can't play because of this. Fix it please, I want to hit 60 soon :c

  • FLAREKILL Firezz #1 nMaika Simp (@FLAREKILL) reported

    @playnewworld Fix ur game

  • gladlygunnin gg (@gladlygunnin) reported

    @rockstar1744 @playnewworld My 3060 gets hot but no problem yet. And I’ve never waiting more than 5 min to get in a game idk why everyone is having that issue

  • ph_grck Phillip (@ph_grck) reported

    @playnewworld found a bug: my Tier I Azoth Staff doesn't work anymore and shows up as "not equipped" when I enter a corrupted area even tho it is equipped and not broken. I don't get any prompt when I approach a corrupted portal to close it...please fix this :)

  • tonigonr Antonio G. (@tonigonr) reported

    @playnewworld I have a problem, I don't see any main mission in the game. I am level 33 and my nickname is R4Gnar Lowbruc.

  • RAYMONDBRACKEN RAYMOND BRACKEN (@RAYMONDBRACKEN) reported

    @MartinP37132940 @BOLOYOO1 @playnewworld Good shout with the test, only started running it an 1hr and it's found 5 errors on the 5950x so far and still the rest to scan. Is there a way to download the results so I can send to the store I got it from and get a replacement?

  • TDubzTV 🌟McDubbzy (@TDubzTV) reported

    @ObeyJustified @playnewworld Yeah there's a lot of things they need to fix on here

  • theridikTV ridikTV (@theridikTV) reported

    @playnewworld When will there be a team balancing mechanic in the game? Seems like all the servers are dominated by Purple and leaves other factions helpless. Also please fix ice gauntlet spam in wars it’s been exploited to the max

  • _MichaelNeil_ Michael Neil (@_MichaelNeil_) reported

    My game is just saying connection error everytime I try to log into server. My roommates are on at same time no problem. I’ve tried a few things. Any ideas? @playnewworld @AmazonHelp @amazongames

  • PlaneswalkerGam Eas (@PlaneswalkerGam) reported

    Anyone else having ´ots of crashes playing @playnewworld ? Any ideas how to fix? Already capped my fps but didn't help... #NewWorld #MMORPG #MMO

  • IAmDerpDiggler DerpDigglerGaming (@IAmDerpDiggler) reported

    @playnewworld Just wondering if there are any updates coming soon to fix the bugged T4 & T5 Azoth staves and fix Outpost Rush so that we can progress through end game content normally? At the moment it is LARGELY affecting peoples ability to do many things once hitting lvl 60

  • the_sendh TheSendh (Joey W) (@the_sendh) reported

    @playnewworld STILL BUGGED PLEASE FIX THIS SO I CAN CONTINUE MY QUEST I BEGGGG

  • TrickyTrident 𝕋𝕣𝕚𝕔𝕜𝕪𝕋𝕣𝕚𝕕𝕖𝕟𝕥 | 𝕄𝕦𝕤𝕚𝕔𝕚𝕒𝕟 (@TrickyTrident) reported

    @playnewworld Rima Bahar Mission Has an issue The Spawn keeps disappearing and causing a reset

  • benjyis2 Benjyis2 (@benjyis2) reported

    @playnewworld Can I ask if this is a bug.. But when the fps is capped to 60 fps the FPS climbs in the 90/s fps.. 30 fps and it climbs into the 40/s.. I`m wondering if this bug was causing issues in the 2000-3000 - nvidia cards? So the limit isnt working so it being uncapped?.. 🤨

  • jacobseverson7 MuscleNerd (@jacobseverson7) reported

    @playnewworld can you guys please fix the 580 weapon quests?? Several bosses for the last part are bugged. Either instant reset when they move an inch or despawn at 20 percent HP. Making it impossible to finish the quest.

  • Krethys Krethys (@Krethys) reported

    @playnewworld What about fixing your broken reporting system? I will continue report bombing people I don't like on the server and getting them those fancy 24hr "L"s. We all know reports aren't reviewed manually

  • jjjuanmivalfre Juan Autista (@jjjuanmivalfre) reported

    @playnewworld fix the game pls zzzzzzzzzzzzzz

  • Fingerlights Fingerlights (@Fingerlights) reported

    @playnewworld Any word on Outpost Rush and the T5 Azoth staff? Would be nice to get some communication, even just an acknowledgement that the issue is being worked on. Thanks.