Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (92%)
-
Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Laurida (she/they)
(@strawbrryvnilla) reported
ANOTHER night of waiting in queue for 3hrs only for it to disconnect me and make me start all over… I mean come on @playnewworld #NewWorldMMO the game has been out for two days and I haven’t gotten to play yet :’) should I go back to wow?
-
Jadson Rocha
(@lordezera01) reported
@playnewworld it's ridiculous, adding maps, without solving the error of those who already have, the NARAKA S.A server is generally locked in the quest of dungeon 25 and no one speaks, SINCE THE BEGINNING THE SAME BUG, which I neglect with consumers.
-
Only Lab
(@IzNebula) reported
@AusGentlemanJR @playnewworld No, we are aware this is their first MMO, but they had more than enough time to add these servers before people put in so many hours into servers that would clearly be overpopulated. EU servers had similar issues and they were up 6 hours before NA. This is on them 100%. (1/2)
-
Ky_Million
(@Ky_Million) reported
@arrobadeJorge @pauljc26 @playnewworld Handle and perform w/o issues is two very different statements- anyone who played the alpha and beta will tell you when the pvp around town capturing starts the servers ABSOLUTELY will not hold more,because they barely held what they were at (which is why they delayed last time)
-
Ky_Million
(@Ky_Million) reported
@pauljc26 @playnewworld They delayed the game a year and 1/2 and a lot of that was performance based- this is clearly the number they think servers can handle without performance issues… more servers is absolutely the right call, higher cap just makes the game bad for everyone
-
Volhov Velez
(@volhov_velez) reported
@LinkinBreak @arthur_wren @playnewworld Won’t solve the problem for those who got to lvl 20 day one
-
Febre
(@febretv) reported
@playnewworld really you are persist in a error? PLEASEEEE Increase the population of the servers People are not going to move, most are established on the serves they are on
-
João lanes
(@Jaolanes) reported
@playnewworld please fix amrine dg
-
Michael Byrne
(@Magickmann1) reported
@delmontyb @playnewworld Agree to a point Stable? Yep Smooth? Mostly, yeah. But have to disagree on queues not being an issue. They are when you cap the server at 2k and people just afk auto run against a fence pushing queue time to the HOURS and HOURS marks. Not to mention the self inflicted names issue
-
Johnathan E.
(@joevans0) reported
@_ph1bs_ @playnewworld Yes, this is a great idea. But, that doesn't solve the second issue: allowing a higher volume of existing characters to log in.
-
Paul Corlson
(@pauljc26) reported
@playnewworld Adding more worlds is not going to fix the problem, you need to increase the population of the servers People are not going to move, most are established on the serves they are on
-
Veks
(@Veks344) reported
@DjKosher31 @wintersjoe @playnewworld Design the servers better. Why is there always a shill willing to defend BS? Just like folks defending the blatant garbage of cyberpunk. How did they think 2k was a good idea? Never had this problem in any other even more popular mmos
-
Martalayhoo
(@MatyMcD) reported
@playnewworld I just sat in queue for almost 3 hours to get a disconnect error when I was down in single digits in queue.
-
Dstn
(@ImDstn) reported
@playnewworld just used my orb on amrine and the game closed by itself. Please fix your game
-
Veks
(@Veks344) reported
@eptddd @JCronnico @playnewworld You can’t switch server if you already have a character on another server u less you were making an entirely new character… who wants to keep starting over? Sick of clowns defending BS to no end. FFXIV never had this issue and they def have more players.
-
Jon
(@Trendd_) reported
@trespasser543 @ZarszGaming @playnewworld Got an error message when I was 34th in que after waiting 2+ hours this morning. Thank god Amazon is coming to the rescue though by spamming us with servers that nobody is playing on!
-
The Pigg
(@wintersjoe) reported
@playnewworld Tweet number... who cares about new severs... fix the queues
-
Brittany
(@ItzBritt6943) reported
from
Östersunds Kommun, Jämtlands län
@spazmatic2010 @playnewworld I watched netflix while my boyfriend played since he got to stay in game lol... i know it will be better when they fix it, they just need to handle it
-
mike
(@mistermfmike) reported
@Eddie_v3 @xavierkanderson @playnewworld They JUST added more eu servers earlier today. The biggest issue is probably that people from everywhere are hitting up eu because sea just doesnt have any servers. But if you check their tweets they are adding them all over not just na
-
BongoDuck
(@trespasser543) reported
@Trendd_ @ZarszGaming @playnewworld Same I’m on dominora and it’s been in the thousands since 9-10 am today. Currently been error messages in q 3 times 4 hours deep. But don’t worry they added more new servers that change nothing for us. Half these people are huffing dangerous amount of copium.
-
Serenity
(@rsnleserenity) reported
Please let the queue problems settle or at least let us transfer to the new servers before the weekend. @playnewworld 🥺I shouldn't have to enter queue during work just so I can play in the evening... only to then have to re-enter a 2K+ queue after I step away for dinner.
-
Michael Gore
(@MichaelGore666) reported
@playnewworld This is some cyberpunk ****... Take the servers down to fix this bullshit or refund everyone... Do something! Working 8-10 hours a day and then coming home to not being able to play is ******* absurd. You're AMAZON for ***** sake...
-
Koedy
(@koedy_) reported
@playnewworld I love that we are adding servers but when can we get an update on transferring characters? Waited all night to get an error. Don’t want to have to restart progress.
-
sussy baja blast
(@hashibiraa) reported
@playnewworld Any news on buffing respawn times for animals/bosses like overseer Zane cause my whole server is having issues w that lad sheeeesh
-
Ryan
(@Rbake97) reported
Sat in queue for @playnewworld NA-East Valhalla for over 6 hours… right before I was about to get in I got an error saying I couldn’t join queue and kicked me out… all i know is pain
-
Alisson Borges
(@AlissonBorgess) reported
@playnewworld PLS FIX THE BUG! Server SA Alatyr - Dungeon lv 25 Bug
-
Gungre
(@Gungre_) reported
@playnewworld There honestly needs to be something in case you encounter UI bugs and need to relog to fix it. Like, I don't know, maybe a five minute window to get back in. These bugs have been in since beta and we've told you about them and they haven't been fixed.
-
Arthur Wren
(@arthur_wren) reported
@LinkinBreak @playnewworld I’m 100 away to getting in soon. However the only thing I don’t like that, it’s eating my CPU and GPU just waiting in line to play the game. Hope they fix this issue
-
Natan
(@Natannn25) reported
@playnewworld fix expedition bug in Alatyr-SA please, we can't continue main story
-
Havewemetyet
(@_HaveWeMetYet_) reported
@playnewworld FIX YOUR GAME