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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kyp Durron
(@kypdurron80) reported
@playnewworld i really love the game but I just waited 1 hour in queue (place 272). After 2 minutes the game crashed (Fatal Error) for the first time... Now i am on queue again on place 620... 272 took me one hour. Fix that ****!!!
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Ali Saleh
(@AliSaleh97) reported
@playnewworld I would have loved to share but I CANT LOGIN!!
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Djtickle
(@djtickle) reported
@playnewworld Reconnection protection really should have come first. Having to go back into a 4 hour + queue after a crash hurts.
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Carlo
(@EhyKarl) reported
@playnewworld Fk that i didn't pay to play a queue simulator i go sleep doing that if you don't want me to do that Fix the Game
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Matthew Muller
(@Sieyk) reported
@AlmanaxWinch @SonicSoFast @playnewworld Again, the issue isn't that people are AFKing that long, it's that queues are actually longer than 8-10 hours for many servers. People won't sidestep AFK timers longer than the queue to get in.
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Lavigkaye
(@Lavigkaye) reported
@playnewworld fix the freeze then lag detected not authorized to continue!
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zzzzzz
(@VekVok) reported
@cmdrnatsuki yep @playnewworld fix ur servers
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Fausto
(@Faust0w) reported
@NostreTweets @playnewworld Yeah... It's the players fault we have these long queues! If people didn't do this, there would be no queues at all. Only a player made problem... How daft are you man?
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Khanny
(@Khanny0001) reported
@playnewworld This solution, however simple to roll out and implement can only detract from the actual issue, incredibly poor server capacity - as yet, after nearly a week with huge queues, the best we have from the developer is "we're working hard". Simply not good enough, unfortunately.
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Travis Bramblett
(@TravisBramblet2) reported
@playnewworld Why not do something to fix the problem instead of punishing people for having to find a way to deal with your bad design. I think the bulk of people are more upset that the company had so much time and still **** the bed on launch.
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Jeni Gill 💙
(@JeniAGill) reported
@playnewworld So @playnewworld what happens when more wars start? People cant get in to level not to mention defend their territory. How about FIX the queues and the AFKing will fix itself.
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Jess 👻
(@jessbrucettv) reported
Okay question, has anyone else playing @playnewworld been having the game crash recently? It is just random, i am constantly verifying my game files and I have redownloaded twice. How can I fix this?
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ReeTeemo
(@ReeTeemo) reported
@playnewworld Just queued for 2 hours. 22 remaining and I get an error message which I click. I dont requeue and I wait.. 20 mins and I still haven't been put into the game so I requeue. Back to 1228 in the queue :)
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🎄MiyukiVR🎄
(@MiyukiVR_) reported
@KingVigors @playnewworld They do have a grace period but it's literally like one minute long. Not enough time to reconnect if the game decided to load slow after a crash or you get dc'd. I've crashed a few times and managed to get back but sometimes the game takes so long to load I miss it.
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Night_Octopus
(@Nightlepard) reported
@joaomaadeira @playnewworld 45 min is rookie numbers. Try 8-10 hours. And a random *** error message every now and then.
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Krippler
(@KripplerTV) reported
@playnewworld any chance for name change service in the near future? I’d like to delete my original Valhalla character and rename my current guy. I know it’s not priority but would be nice to see/have the option.
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Mal3ficarum | 💀 #TFT #Wildrift
(@mal3ficarum) reported
@Tyemael @justingimpel @playnewworld Same thing for me, queued 2 hours, got to under 100 then server issue relig now I'm 1000+ in queue, may just not play today. If it keeps up I will just give up on the game and try for a refund.
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Kovács Brigi
(@brigi093) reported
@playnewworld i guess thats a bigger problem, when you have dc out of your control because the provider or something, and the game not keeping your position even just for 1-2 min.. you can preper with food and stuff if you wanna play whole day, but internet problems out of your control.
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Yodamoo
(@YodamooTV) reported
@Debbie8190 @playnewworld @WheaT0ast Sadly that's pretty standard on launches...there will be bottlenecks no matter what. The real problem is how they are handling the queues and locking people out of being able to play on their friend's servers
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Josh
(@Josh_Yoctoman) reported
@playnewworld Many ppl actually have a restart desired situation due to bugs and system issues but they can't come back soon enough if queue is long. I hope you'll let them to reconnect immediately like providing the first priority, then increase servers/populations for the ultimate solution
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Welly
(@ryan_welly) reported
@Zuko_exe @playnewworld @LemmyBravo Yes but they arent if they are leveled up... They let too many people create characters on the first servers. They are the ones with majority of issues. Its because people wont leave unless they can all go. 100 afkers isnt the reason for big 1000+ queues you melt
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Artem Simakov
(@Shockwaver6) reported
Is someone have twitch problems in @playnewworld I can't use my twitch in game and can't see others
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Kovács Brigi
(@brigi093) reported
@playnewworld you all complaining about 2k cap. but when it will be more and it will be lagg fest, and you cant find nodes and animals cause everyone hunting and mining them.. its gonna be your next problem. you just like to complain.. People dont have to be afk 15-20 mins for a toilet break.
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DippyDolphinTV
(@DippyDolphin_) reported
@NostreTweets @playnewworld Considering queue times have been an issue since launch people going afk is not the issue. They let more than 2k people create and play on servers that had already hit their limit. This situation is of their own making. This is a good way to kill your game.
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Tyemael 💙
(@Tyemael) reported
@mal3ficarum @justingimpel @playnewworld yeah, same ritual here. Tried to avoid it this morning, but a serverdown error showed up and kicked me out. Retried to login, got to 1 position to get another error. #feelsbadman #newworldmmo #bestqueuegame2021
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Yodamoo
(@YodamooTV) reported
@playnewworld Like, how does a trillion dollar company not do any research on issues and remedies for a high demand launch??
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MAT5ON
(@MAT5ON) reported
@playnewworld Yes ban players that really wants to play and wakes up at morning to log in without queues... just add more slots for most popular servers... it will fix the problem. Np. u can hire me later 🙃🙃🙃
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Gato Spookyfar 🎃
(@GatoRastafar) reported
@playnewworld Those people goes afk coz it's not normal that if you exit the game for a while you can't play in hours again. It's normal they are afraid of beign kicked after waiting 3 hours of queue just for a long phone call or whatever. So the afk problem it's yours, not of the people.
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Commit
(@CommitJungle) reported
@playnewworld Hades have over 7000 active players on a 2000 player server maybe its time to look at that problem
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Shaun Carney
(@Pillow_Power18) reported
@BkSavage_718_ @playnewworld Just once i loaded in and started running to my quest and i got a connection error and it said reconnecting i clicked ok and sent me to a loading screen which returned me to the main menu