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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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David Kronblad
(@Whizeguy1) reported
@playnewworld Out of curiosity @playnewworld are the team also looking into the issue with GPUs dying? The game itself shouldn't be able to do so i feel like without faulty hardware, but still it seems to happen.
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gothboy
(@ouuuuuweee) reported
How do do people get loot from the same chest but not from animals??? Please fix thisss @playnewworld
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Revealed91
(@Revealed91) reported
@playnewworld I would love to, but I have a long *** que after crashing in Starstone. Why would players have a que after a DC/crash?
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Eric McL.
(@KillerSPER) reported
@playnewworld Would love too but between login queues and "Unable to Configure" errors it just gets tiresome trying over and over. Had more play time in the beta than I have at all in the launch sadly.
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محمد الجهني
(@M7md_95_) reported
@RPGProxy @playnewworld we all hav the staff we did it b4 and want to do it again the fix was we all quit the game and open it again and reform
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gothboy
(@ouuuuuweee) reported
FIX IT PLEASE WHY CAN ONLY ONE PERSON GET LOOT FROM KILLS HM??!??! @playnewworld
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VioletCoprinus
(@joshaverybrown) reported
@playnewworld How do expect people do play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite their being no queue, even now that our company’s server is at MED population.
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Rick
(@thirsten55) reported
@playnewworld 2 hours and 34 min. Yeah...@playnewworld you need to fix this!
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StiflersMom
(@StiflersMomTV) reported
@playnewworld Good job on your reactions so far. When can we expect a fix to the Delay in Dungeons? With a delay of about 5 seconds it's almost impossible to kill the Endboss without being way overgeared.
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Mysticalmaid
(@SamWitts2) reported
@playnewworld That's the plan, though I'm quite poorly with a cold and had less than 4 hrs broken sleep from coughing. 🤧 Hope my toon doesn't die in battle due to coughing and sneezing :P
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Raznac
(@Raznac1) reported
@playnewworld Is there an official place to report bugs, issues, or anything else constructive?
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Kong
(@kongerz) reported
@playnewworld Please improve latency for APAC players. Getting almost 300ms ping in the Philippines. It's annoying when you try to craft / gather ingame and the progress gets cancelled, or your character randomly teleports due to delay issues. #playnewworld
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𝓜𝓸𝓶𝓸 𝓛𝓸𝓹𝓮𝔃 🍃💨🍄✨
(@LoaOfAnxiety) reported
@K1ngBees @playnewworld Was just talking about this! You definitely don't want to completely log out to fix something being wonky when there is a 4 hour + queue. 😩
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DJ Granblue
(@DJGranblue) reported
Can't connect to Sarragalla. Was just playing earlier. There connection issues, @playnewworld?
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VioletCoprinus
(@joshaverybrown) reported
@playnewworld How do expect people to play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite there being no queue, even now that our company’s server is at MED population.
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DPS Fitness/DazStan
(@DPSFitness_) reported
@OnepegMG @playnewworld I mean after having to queue for like 2-5 hours I don’t blame people. It’s not about the afk people it’s about Amazon sorting their servers so more people can play and less queue times, then people wouldn’t need to afk. Same goes for crashing it wouldn’t be an issue.
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John Brookes
(@JohnLBrookes) reported
from
Pyle, Wales
@playnewworld Are you that dull to keep posting stuff like this with the current problems? Start once you get down to under an hour queue without having to hop servers (which really defeats the point btw) sort stuff then play nice, public will play nice back en
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Xzstance
(@Xzstance_TTV) reported
@playnewworld Greetings! I can the word "i" or "we" understand that you doing the best for the community to solve the Queue On Servers. I'll be honest and i will say that i see so many people spinning on walls with macro's ( 3rd Tool Party Programs ) to avoid disconnect. That needs to be fixed
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LT_Biscuit 🇦🇺
(@HarikLt) reported
@playnewworld FYI Aussie Servers area lagging a crap tonne . May want to check it out 🤙🏽🇦🇺🦘 cheers team .
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xGooselordx TTV
(@xgooselordx) reported
@playnewworld @playnewworld Why can't we type in guild messages without the keybinds over taking this? It was broken and reported on many times a few betas ago....
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Plewto
(@Plewtoeu) reported
@JeffBezos @playnewworld I love the game, only thing i wish for is better optimizations, i feel like i shouldnt lag on a computer i payed 3500 dollar for :s
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Welly
(@ryan_welly) reported
@playnewworld @LemmyBravo Fix the actual issue rather than this lol. You need groups too leave the full servers. You have 5k characters trying to log in to those servers because people want to play together... fix the actual issue not waste it on this...
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Alan
(@AlanMayan) reported
@playnewworld @LemmyBravo @playnewworld People need to take a 20 min break without getting kicked from the game to wait hours in queue to enter again. Solve the server capacity problem, afk people is not the issue here
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Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
@playnewworld Unplayable. Choice of servers with pings from 250ms to 750ms. No such issue with any other mmo.
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Craig Watson
(@craigwatson1986) reported
Constant “Lag detected” when trying to play #queueword now, wtf even is this game @playnewworld - HALF BAKED
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Jasmine.
(@Sorrowly) reported
@x_arisx @playnewworld @SyrothTV Same issue with me and one of our consuls. Mass reported and banned.
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SiRenQT
(@Nomislol) reported
@playnewworld @brunopo_ Hi, can you please provide us with an update in regards to the queueing issues? I have been trying to login to my server for over 5 hours now.. I have been position 5 in the queue all day. It's really disappointing that my friends are playing just fine but I can't.
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Lukas
(@lkshrk) reported
@playnewworld Or wait 8hrs in queue to get a game crash after 15min of playtime😩
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KKV 🔴⚪️
(@420THgooner) reported
@playnewworld @brunopo_ “We are aware of this issue, please waste your life time and wait you idiots”
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David Clyde 💙
(@DaytimeCoder) reported
@vaskumer @playnewworld You can do a global fps cap in the nvidia control panel to address games that done throttle themselves like this. I have the same issue with @survivetheark and my GPU getting hot in menus and fans being loud.