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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
Sign in | |
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
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| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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notwisegeek
(@notwisegeek) reported
@playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …
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Blue "The Ultimate Legend" Bomber
(@BlueBomberPlays) reported
@playnewworld fix your mass reporting system people on Olympus server getting banned for trying to rally faction members cause people are calling it spam and toxic and just generally trolling. Also if you ban a company leader it cripples an entire company. please fix this!!!
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hwello
(@skblooooooooock) reported
@Phaethon1018 @playnewworld dont get me wrong the ques are annoying but launch ques and server issues on launch are common, kind of a shame
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🔻 B Lior ❤️💛💜
(@B_Lior) reported
@playnewworld I don't get the point of the repairing system. Maybe I miss something but didn't find any other way to repair than the button on the inventory. Problem is I get in a point where all my gear was broken and got no repairing parts left. So what can I do then?
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C a m
(@cjwhitey59) reported
@playnewworld Fix the ****** ques already literally 13 hours of waiting in que between two days, try an log on today. Shocker 3k que another 5 hours. Shits stupid
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bdscott90
(@buddyscott2) reported
@playnewworld Love waiting for a position in queue and then get an error message when your 5 away, and sends me back to a 676 queue. Fix your servers!
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GigahDank
(@GigahDank) reported
Hey, what's the enthusiasm behind a priority queue in @playnewworld in the event of a client crash or sever disconnect?
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Apnea
(@Apnea675) reported
@LuccaCarLino @playnewworld There are dozens and dozens of servers with zero queue. This is a you problem lol
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Mehmet Taşkın
(@mhmttaskin) reported
@playnewworld When I was teleporting outside to the dungeon my game crashed and now whenever I log in, my crashes after it loads. Can't get in to the game. Help me please. :((( I have a crash dump file but i could't find support site.
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I hate your hatred (Maybe Free in Murica) No Jail.
(@Nkramerumn) reported
@Lyman_Smith @RD2BLeRitz @playnewworld You say this **** like it is to be expected. Like nobody, including you, should have learned anything from the 17 failed launches before them or something. You really can't fix stupid.
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sjakkoo
(@SJAKK00) reported
@playnewworld achievements and titles not working eu again
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UberGuitarDude
(@milesroozen) reported
Well just had my first @playnewworld crash. Made my monitors go black with red and green pixelated dots, restarted, and now when I hit play to even get in queue it just hits me with a loading icon and nothing else... Pain...
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UberGuitarDude
(@milesroozen) reported
@hitstreak @playnewworld Yeah did that as soon as I hopped in. Haven't had ANY issues so far. My room's really hot today though, so maybe my PC just int'd.. Not sure
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C
(@C08403953) reported
@lvvive @playnewworld No. I have a life, this streamer I'm talking about has hit level 14 in an hour. I watched him. They don't play it for a long time. They played it for an hour. Level 14 in an hour screams LOTS OF STEAMER HELP. They didn't do anything solo. It's not a me problem. Thanks
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Dimi
(@mactepdzen) reported
@playnewworld I couldn't even launch the game. It just suddenly closes with an error message and that's it
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Jorge (Fresquito_TV en Twitch)
(@jorgito23_06) reported
@playnewworld The problem here is: All of our friends are playing in one server. The community agreed to play on a specific server. So no one wants to do the change and play alone. Increase the server population limit will solve the problem.
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trevor
(@trevorengen) reported
@playnewworld I know you guys have been swarmed with questions like these but is there any chance that you will be adding queue grace periods for disconnects? Would be a HUGE improvement if we had 5 mins or so to rejoin queue after a crash/disconnect!
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OhNoTyrone
(@OhNoTyrone) reported
@Dizzy_Lit @playnewworld Same. Find a fix?
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Mattyv17
(@Mattyv171) reported
@playnewworld Your update is broken sits at 100% saying its still updating
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Greg
(@Greg__Holmes) reported
@playnewworld hey, any idea why after a 3-4 hour queue, when I get to 0 it immediately errors stating did not connect in time or something along those lines? Been unable to connect since Tuesday evening.
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Mac
(@Themacnutbuster) reported
@playnewworld , I think what the servers need is if you lose connection, you have 5 mins to reconnect, before being tossed in a que. Warcraft has had their servers like that for years, worse then q times is being stuck in que, play 30 mins disconnect then over 2000 in que.
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Suddenly Bananas
(@sudd3nlybananas) reported
@RoninSlay @playnewworld I had that error once when my net dropped out while i was logging in, just restarted the game abd it worked.
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Adam Ray
(@adammdray) reported
@playnewworld "Failed to join login que" What? ... :(
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Some Feller Named Tim
(@Spacemantimmeh) reported
@playnewworld What about the twitch streamer spotlight integration? It seems to be a bit broken ☹
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Pride
(@Pride1G) reported
@playnewworld spawn point error? like, come on.
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notwisegeek
(@notwisegeek) reported
@playnewworld @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …
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Kamil Kozlowicz
(@KamilKozlowicz) reported
@playnewworld Can we fix the fact that voice chat is insanely low volume wise. I've talked to 5 of my buddies and 6 people in game so far and everyone has had the issue of voice chat being super low even though we made the VC volume 100%. You need to zoom in your camera to even hear them well
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Surf Sea
(@Sea5k) reported
yall fs fixed the qs man @playnewworld I 100% didnt wait over an hour in a med pop server and get a failed login screen :)
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Fap Robot
(@Highwayunit) reported
@playnewworld Well its worse now for me...got 32hrs playtime on steam but really spent like 5hrs ingame..additionaly i waited the last 1.5hrs to get in only to receive a "Fatal Networking error" on Place 1..nice..im at a point where i wish i could refund but nah
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Okay
(@Okay60753485) reported
@playnewworld Anyone complaining about que times, that’s your problem, go cry