New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/28/2025 15:35

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • VasiliasN7 Vasilias 🌐 (@VasiliasN7) reported

    @playnewworld Fix your ****.

  • xCheriNoble The Face of 'I Can Fix Him' (@xCheriNoble) reported

    @playnewworld I'm having trouble buying tokens for the premium shop

  • D4RKT1D3PK DarktidePK (@D4RKT1D3PK) reported

    @playnewworld Well, I've seen a lot of greed related to these, so the comment of breaking communities may be valid. Lag has been a major issue. (lost 1 orb and turned a gold into a bronze because of it.) Mutation will not move to the next dungeon on Maramma. Fun, but it's a bandaid.

  • XMamaBearBitesX Mama Bear Bites (@XMamaBearBitesX) reported

    @playnewworld The biggest challenge is trying to even play this broken game

  • sambudzicki Spacecowboy (@sambudzicki) reported

    @SSBM_Porter @playnewworld Not only bots but musket players using aimbot is a huge issue in the game and with zero consequence

  • aPmGOD Matre (@aPmGOD) reported

    I have been really patient so far but man, fix your ******* game if you want us to keep playing. @playnewworld

  • GilbertJrme5 Gilbert Jérôme (@GilbertJrme5) reported

    @MattSidious @playnewworld It’s not the dev problem if you are unorganized. You can push all territories at the same time to putt all them in war at the same moment… By the way if some yellow wanted to make a war with purple, green guys can help… it’s already possible. Good luck

  • Snewfie Snewfie (@Snewfie) reported

    @playnewworld your game is broken Dynasty normal is giving mutated orb wtf

  • NovemberJohnny JohnnyNovember (@NovemberJohnny) reported

    @playnewworld please fix the war board bugs for invasions please.. having people double signing up and not pulling people in properly due to having multiple sign ups by same players. and being removed from warboards after signing up the day prior is frustrating

  • MFCYPH CHENTE (@MFCYPH) reported

    @playnewworld trying hard to stay on board but your game barely ****** renders anymore and crafting is just not working

  • LostTribeGG Lost Tribe (@LostTribeGG) reported

    @playnewworld @tygarlily Thank you! We tried to do wars but that's a "who-knows-who" problem... and after getting denied by so many companies we decided to focus on dungeons. TBH this gave our company a new reason to enjoy @playnewworld

  • gsxr_jeff Gsxr jeff (@gsxr_jeff) reported

    @4ColorCrack @playnewworld @kipheo_art Are there any mutations that reduce greataxe damage or are mages just unfairly treated per usual? I'm still having fireballs that fall through the map and the issue was called out in ******* November

  • gacrgygi secret (@gacrgygi) reported

    @playnewworld Forget the expeditions and fix the lag FFS. Now even war has that OPR movement speed bug. You neglecting pvp. You charge 10$ a month i dont care, just give us bugless lagless PVP game

  • LudoDirksen Ludo (@LudoDirksen) reported

    @playnewworld is ur mutated timer broken or did u just extend it for another day without notice

  • EnderTainted TaintedEnder (@EnderTainted) reported

    @playnewworld what’s up with the lag in the server Eden ?? Must just go play ESO till you guys figure this out has been going on for a week now ugh…

  • RobertCall5 Vega (@RobertCall5) reported

    @playnewworld The 3 postes that actually showd scores should tell you all you need to know. It's totally crap.. stones were already a problem... gee let's add more... gs let's go 25 more points... wow not 25 that sounds way to much 😳 😕 Pvp game. broken as hell war. Economy busted.

  • gsxr_jeff Gsxr jeff (@gsxr_jeff) reported

    @8508Smash @playnewworld @kipheo_art You're worried about scoreboards while other classes are worried about their abilities not working correctly... priorities.

  • jameserwilk James Wilkinson (@jameserwilk) reported

    @playnewworld what’s going on with Eden the server keeps lagging and you’ve restarted it like 10 times in the last week.

  • Ebayed4 Ebayed (@Ebayed4) reported

    @playnewworld We beat this content over and over again. Remove the damn orbs, reset the mutations, fix pvp. You're getting in the way of playing the game.

  • BNiepielko Bryan N (@BNiepielko) reported

    @playnewworld Lag detected in entire group every single time. Not worth running anymore atm.

  • JustinHouchin Justin Houchin (@JustinHouchin) reported

    @JediSeventyOne @playnewworld You aren’t understanding the update. It removed the reduction which had everything locked at 2%. Once that happened by default it went back to what it was before whether that was 4- 10%. This is a you issue not territory owner issue. If you can’t afford tax it’s on you.

  • mymomhasadui 🦋beth (@mymomhasadui) reported

    @playnewworld are u gonna fix the bug that’s been there for 2 months or no

  • jadesworld2021 jade (@jadesworld2021) reported

    @playnewworld @JediSeventyOne While yall find a balance your loosing all your players I've never seen the servers so dead. And I'm about to join those ranks soon if you guys don't start listening to the players. Consider the new players yall nerfed xp taxes are outrageous and bots are still a problem

  • EnderTainted TaintedEnder (@EnderTainted) reported

    @playnewworld what’s up with the lag on the server Eden, might have to go play some ESO, the lag has been going on for about a week figure you all would have had it fixed, I know there have been several server restarts but ugh… squad can’t play like this.

  • TreaBeardGaming TreaBeardGaming 🏳️‍🌈👬👭🧑‍🤝‍🧑 (@TreaBeardGaming) reported

    @playnewworld I've already quit the game, let me know when ya'll fix all the bugs, balance, and add some content we can explore. PVP by itself is not content, there are plenty of PVP only games that do it better.

  • gnosidan Gnosidan (@gnosidan) reported

    Hey @playnewworld I don't find it a big issue, but... Since Lazarus has reset it's timer twice now to 24 hours, can we get a reset of our orb cds? I feel conflicted to go further in Lazarus or save for the next mutation, and idk when the next mutation is coming.

  • Volatilestreams Pre Volatile (@Volatilestreams) reported

    @playnewworld Have y’all heard that we like when y’all fix bugs? Like for example, being able to talk in global after exiting an expedition or OPR ?! Or maybe even fixing the ice gauntlet ? Yea… anyways MUTATORS YAY

  • s2adrenaline s2RX (@s2adrenaline) reported

    @playnewworld We do like challenges. The biggest problem is that these only feel like a challenge when you go in severely under the gear score. Once people have 622+ GS even the hardest levels don't seem very difficult. There shouldn't be anyone beating level 10 on the first week.

  • IV_Talek Talek (@IV_Talek) reported

    @DvalinDK @playlostark @playnewworld 30-40k per server in Korea, login queue is still chokepoint and most popular servers gonna have multiple hours queues in prime time

  • RatWraith10 Rat (@RatWraith10) reported

    @JediSeventyOne @playnewworld Lol like they care, they'll pull a Blizzard and not fix the key problems until everyone quits