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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Jin
(@Kelade92) reported
Yo @playnewworld if you guys care about pvp at all, turn void gauntlet off. The lag is insane in Wars and Outpost rush. It's not playable.
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Aj Wachs ™️🥀
(@AjLikesWatches) reported
@playnewworld why can’t I login ? - Connection Error - Failed to join login queue
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Josh
(@phobiaJ) reported
@playnewworld The was almost no lag before this update . What happened ? The game is unplayable right now!
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itsBiancazzi
(@grumpybiab) reported
@FoxyFoxin @playnewworld I'm having the same problem. Can't even login on forums.
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⛷
(@barcus__) reported
@playnewworld Why can’t I login to the game? “No login ticket received. Please try again.” I’ve never had this issue
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KiLowaste
(@kilowaste) reported
@playnewworld can we have the expeditions looked at. Especially Dynasty. Our team has crashed 2 times already on final boss. The game will freeze/crash and or disconnect players from the server. Thank you in advance.
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David Knowlton
(@Davidlknowton) reported
@playnewworld Is anyone else having trouble logging into Cibola?
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Ramonrtj
(@Ramonrtj) reported
@playnewworld Themiscyra server issues, cannot log in, que failure message keeps popping up, no notifications on the forums or on here, any status on this?
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ian
(@chris_tiangg) reported
@playnewworld What is this ninja patches. The terrain changes suddenly made the game harder. Then they buffed elite mobs like crazy. In our low pop server, we keep getting wiped on the floor doing chest runs. What is PTR then for? Fix current bugs first! stop adding newthings! Frustrating!
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David Garrett
(@EyeAmDavid) reported
@playnewworld is the forums down? i got kicked out of the game, cant sign in, my account doesnt even show up, i goto the forums and the forums wont even allow me to log in
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James J. Boehm
(@SuitJames) reported
By far the worst update yet @playnewworld. It's obvious you don't play test this ****. Lag wars are back again, fun dungeon content locked behind days of grind, elite gear drops nerffed to oblivion, while you bufffed how hard they are, invasions are impossible to win. Game blows.
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Adanimo nRg
(@Adanimo_) reported
EXTREME lag during Wars and in open world in #NewWorldMMO after #Void patch @playnewworld Unplayable! Attention and fixes needed ASAP!!
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Iván Ortiz
(@Ivan_Guinea) reported
@Swizzlerz @playnewworld Same fail... a new bug. every day amazon ruin a bit more the game. its amazing how a big company prefer do a product fast without think in players. Profit? ok, no problem.
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Iván Ortiz
(@Ivan_Guinea) reported
@playnewworld FIX THE PVP... after +600 hours and testing alpha... i will unnistall, worst product than i ever seen.... even the Prealpha 1 of @AshesofCreation was better than Nw 2 moths after release. Some CEO should be fire. this game is an alpha or less, dupe items, lag, bugs everywhere...
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Iván Ortiz
(@Ivan_Guinea) reported
@jdubm31 @playnewworld some dev pressed many times downgrade, and now we have the same lag of alpha testing time.. interesting :)
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hunter
(@hunterISgaming) reported
@playnewworld please reset norumbega :( its too laggy for everyone. we have 2 major wars in the next 2 hours. #newworld #Broken #lag
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hunter
(@hunterISgaming) reported
@ABONGaming @playnewworld @CallofDuty But its not the game is fundamentally broken right now.
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Dribz
(@DribzRL) reported
@iBeardedBot @playnewworld Happens a bit frequently for me. I’ll have times where I’ll catch someone in a 1v1 during OPR & their character will stand still for like 2-3 seconds then randomly be somewhere else and my hp will be lower. I asked him if he had the issue aswell. Sure enough he did
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Danumis
(@Danumis_) reported
@SuitJames @playnewworld I left the game a month ago. Hit 60, got my gear up to 550 and realized the game doesn't get better. The best aspects are gated behind a horrid orb system with dungeons. The game fights you constantly and you can only overlook the issues for so long before they catch up.
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jonathan jones
(@lordsetarurare) reported
@playnewworld holy hell fix the afk timer 60 sec of standing still and it does not count using your adilities or seige as being active ... WTF!!!
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iBeardedBot
(@iBeardedBot) reported
@DribzRL @playnewworld Rip I hope they fix it soon all the other changes feel really good if it wasn’t lagging like this
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Super Geek
(@Bradyz13) reported
What's going on with @playnewworld #newworldstatus ? Servers down on East Coast? Heard nothing about this? It's Friday night, dummies. What are you doing?
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FargrimTheDwarf
(@FargrimD) reported
@playnewworld any idea as to why when I go to log in it says login key not found
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probad
(@PvProbad) reported
@playnewworld login issues?
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Lovaic
(@LovaicAU) reported
A little heads up to when you're taking servers down would be pretty nice. Adiri went down with no warning at all @playnewworld
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Caio
(@delima_hc) reported
@playnewworld @playnewworld how a content creator can make contact with devs to try to solve an issue that is happening since the update?
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EvilFootLong
(@EvilFootLong) reported
@B4SSB3ND3R @playnewworld I'm having the same problem atm
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David Dunlow
(@Yahbe84) reported
@playnewworld Anyone else getting a ton of Lag Detected and major lag in Outpost now during fights!!!! Why is this game always so broken...
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hunter
(@hunterISgaming) reported
@playnewworld guess what's still broken. Wars. The entire point of the game is to grind high level areas to get ur gear mark up so you can grind dungeons OR do wars. High level areas are busted due to scaling and wars are unplayable due to server lag. Please just revert.
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Veronica4787
(@Veronicamarkoy1) reported
@playnewworld Fix the bug to the last boss in dynasty. My fkn god. This game is absolute trash