Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Online Play (50%)
-
Sign in (25%)
-
Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael Barbour
(@MichaelBarbourx) reported
@BJCrossland @MalibuDill @playnewworld Thats not working now, just refreshes by itself and your characters disapear. Forces you to the back of the line
-
Salted_iRaptor
(@Salted_iRaptor) reported
@Nozzabox @playnewworld I could honestly deal with the queue times if the dev's at @playnewworld would just fix the issue where you keep getting kicked from the queue after 2 hours of sitting there waiting to get in then having to re-queue again for another 2 hours!
-
S3eeD
(@iS3eeDow) reported
@playnewworld the problem is with EU SERVERS you need to open in middle east/South Africa so the servers doesn't get flooded with players and also will solve many problems with longer queue waiting.
-
Dragon_Fir3
(@DragonFir3uk) reported
@playnewworld Nice wait in queue to get into game and get to the front of the queue then get a server error 4th time today 6 hours wasted and dont say try another server i did all 4 times
-
Nahuel Mazzeo
(@nahuemazzeo) reported
@playnewworld Very well! Now I only have to wait three hours instead of six. Stop creating servers and fix the queues
-
Zirrub
(@Zirrub) reported
@playnewworld you’re probably working on it but I reported a bug along with my friends in closed beta that the life staff has issues when you cast two abilities in succession. It will not apply the ability on your target but yourself Also some times you can’t pick a target.
-
Tom Gentle
(@BeardedTea) reported
@playnewworld This does not work. Been disconnected with this error 5 times in the last two hours. Twice I’ve seen it happen and re-queue instantly, and always I’ve been put to the back. I don’t know how hard it would be to code, but could a fifteen minute grace be added on discon?
-
Barney
(@barnissimo) reported
@playnewworld Now there is a strange global announcement on the login screen that you can join a shorter queue on another world in your region if your active queue is too large. But how do I join a shorter queue without having to create a new character?
-
ChrisTurner
(@ChrisTurnergg) reported
@playnewworld Was ingame. Crashed and now back in queue 3.2 k ty for having a crash que.....
-
Dante
(@D4nt3_87) reported
@playnewworld this stupid error while in queue is killing me, joined at 2600+, down to 2000, get the error then put me at 3000 in queue, fml.
-
🤓 Inwils 🎲👨💻🎮
(@inwils) reported
Stupid Game! @playnewworld I waited in a queue from 1585 to 11, it then gave me an error and returned me to 3096 Worse purchase of my whole life!!!!!!!!!!!!!
-
Souli the Dragon #Unleashthedragon
(@soulidarksoul) reported
@playnewworld Hope you can fix the queque, I didn't mind to create a new character since is practically my hobby, but I deleted one with a small company beeing on the works. Wich I feel bad for the people that joined...
-
Tomas Laube
(@Buffzila) reported
@playnewworld i, am 89 in queue and i take. another error, Dc and again 2600 guys before. me... what you wanna do with macros and other antiafk methods? to let play others...
-
kaiyra
(@kaiyratv) reported
@playnewworld you guys seriously need to protect people who crash from rejoining the queue. Something completely out of people’s control. Idiotic
-
exacttec
(@eXacTTec) reported
@playnewworld just F off, fix f... queue problem, waiting 3h from 3000 place than you are placed 20 and look error and we wait it connect again and look one more login error and DC and go back in 3000 place...
-
Dean Thomas
(@DeanCThomas) reported
@playnewworld Queued for 5 hours, a few error messages later, got to position 8 then the last error message hasn't put me back in queue? 10/15mins gone by. :(
-
Matt
(@UKKvenom) reported
@playnewworld 1/2 You should of known by the numbers of purchases made how many players you might have on your game. Instead of waiting and hoping that it goes well. You adding new worlds won't sort an issue for people who have friends/company's to play with while waiting in queues for hours.
-
Noru
(@scyllafren) reported
Hey, @playnewworld #PlayNewWorld How about doing something against the 3000 queue? I waited 2 hours, queue from 2500 down to 400, multiple errors all the way, but kept rejoining the queue. But now didn't rejoin, and Play starts from 3000 again?!?!?
-
Degree the gamer
(@degree_gamer) reported
@playnewworld What you SHOULD do is either autokick afk players who litterally get away with just running into a wall, Increase server population AT LEAST by half, fix the disconnecting from queue issue (i did using the "workaround" and it still put me back at 5 thousand
-
Ronny Hagen
(@HagenRonny) reported
@playnewworld maybe fix the damn queue bugging out all the time ? Nothing is more fun then being kicked out of the queue at 340 when u started at 3k
-
Kylon
(@DerKylon) reported
@playnewworld Was on place 60 after 3h of waiting. Three errors hit me at once. Back to place 3000😔
-
midder ツ
(@madmidder) reported
@SKYNYRD96176239 @JimmieSan_001 @playnewworld So if you had no problem, there were not problems at all? Closed beta was ******, way more than this. It was basically unplayable for like 6 days. Nonstop "lag detected". This situation sucks, ngl, but opening more servers helping a lot.
-
RickyPox
(@RickyPox) reported
@playnewworld Cmon work on your servers 3000+ queue is not even legal and then some error occurs and you have to go back in the queue Trying to join the game for 3 hours
-
Chosen of Lolth
(@Zasstryn) reported
@playnewworld guys, you're going to have to increase server population. 2k cap isn't going to work. Adding new servers is a temp fix. They're filling up quickly and people are waiting forever again. You're turning a lot of customers off. Need real decisions soon. #PlayNewWorld
-
Dan
(@dwkrx1) reported
@playnewworld honestly how do we get a refund?? Waited 3 hours in queue, got to 1 and then error, now back at 2804. So another 3 hours? No ******* thanks
-
quentin_chaos1
(@quentin_chaos1) reported
@Funky_Glode @playnewworld oof not good mate i had a few weird errors other day Xd got rid of my char and couldnt find any worlds sn stuff, weel get there
-
RonnyRon
(@AsvpRonnyy) reported
@playnewworld Are you guys going to fix the voice chat??
-
Joe Bowers
(@JoeBowe94830661) reported
@princedecre @AnthonyKongphan @playnewworld I'm glad you have the time to spend 2 hours in a queue. For me, i sit in queue for 2 hours, get an error message, and get sent back to the end of the queue again. Can't select any other server too because it simply doesn't do anything when I click on one. I have little free time.
-
krisszmossz
(@krisszmossz) reported
Hey @playnewworld Now after 4 hours in this BS "starting area" queue this is the second time I got login error so the queue dropped. 8hours and 30minutes spent JUST TODAY trying to get in ... Is this a fcking joke?
-
David Antonišin
(@DAntonisin) reported
@madmidder @fjordkitty @playnewworld switching to a new server to make a new character and start a new company? yeah thats great solution to the problem..