New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/18/2025 16:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsNsanity San (@ItsNsanity) reported

    @playnewworld Does it still melt your pc? could never get it cool, and before somone says ItS yOuR AiRfLoW, i dont have issues with any other game

  • SkyKorean Barny ^_^ (@SkyKorean) reported

    @playnewworld @playnewworld Is it possible to fix the void blade bug that just makes your void blade dissapear when you click to activate it?

  • CptJamesTDuck CptJamesTDuck (@CptJamesTDuck) reported

    In my first organized war tonight in First Light on @playnewworld REALLY wish I could stream but I tried to set it up and had a weird issue where I could hear myself... Anyway. Wish US Bob Ross Forever folks good luck as we take FL FOR THE SPARK!!!

  • NarcissusTV Narcissus (@NarcissusTV) reported

    @playnewworld Fix your ban and review system, you're losing players and communities.

  • ItsNsanity San (@ItsNsanity) reported

    @MORKTIME @playnewworld I7 9700k, 1070 TI 8gb, Vsync and uncapped i sit around 90c on 1080p, any other game i play has zero issue like this, i sit normally around 55-65, Sometimes 70, Liquid cooled as well.

  • jdrayb88 J (@jdrayb88) reported

    @playnewworld The quest where you kill the tiger in ebonscale is broken if you don't complete the whole quest at one time, tiger doesn't spawn outside the cage

  • Kohaku1910 Kohaku (@Kohaku1910) reported

    @playnewworld i mean no disrespect, but we have all reported countless bots, they just make more accounts. It's a root problem. I love this game and that you guys hear us out as players.

  • v0idheim Voidheim (@v0idheim) reported

    @drew_zimmerman1 @playnewworld Not sure about this issue. I haven't run across anything similar. What kind of specs are you running on your PC?

  • SatellizerVII SatellizerVII (@SatellizerVII) reported

    @playnewworld Are you guys going to fix the leveling in the game?

  • Seraphimkaylore 🔴Live ttv/SeraphimJBS | (@Seraphimkaylore) reported

    @playnewworld I waited over 4 hours in queue for an OPR & it never had enough people. On my server (Oceana), there is never enough people for OPR. Are any coming changes going to fix this? @AMZNGameStudios

  • Brokencommand Brokencommand (@Brokencommand) reported

    @playnewworld Question: will 3v3 be equalized? Or will GS still have advantage? The biggest issue with OPR is the GS and weapons matter instead of skill. Of which shouldn't be the case in instanced PVP, as that should be a training ground to better yourself. Wars however can be Gear based.

  • Targ35618266 Targ (@Targ35618266) reported

    @RealConorDoyle @playnewworld Every game u play has bugs, servers crashing, lag, staggering (elden ring had that), etc. So either don't play any games or play games that the bugs don't bother you since nothing can ever be bug free.

  • Godsavethepop AmerSupernova (@Godsavethepop) reported

    @playnewworld Fix the Dupe item and bot !

  • mohzenova mohsen naqizadeh (@mohzenova) reported

    @playnewworld do something about aimbot on musket ! first fix game and talk about new shits

  • lraxrax LRAX (@lraxrax) reported

    @playnewworld fix DSYNC please. Biggest game breaker!

  • SimpOvrPixels Simping.Over.Pixels (@SimpOvrPixels) reported

    @v0idheim @drew_zimmerman1 @playnewworld ...wait is there a fix to movement stutters?

  • Towelieban Benjamin T Lin (@Towelieban) reported

    @playnewworld Fix sword and shields inability to achieve 300/200 attribute points while having sword as off hand, also where are the legendary tower shields? and why do so many tower shields have kite shield stats? no xp for time on point for opr? tanks get no love in pvp

  • tyrnchains BLVDESFPS (@tyrnchains) reported

    @playnewworld This game is completely broken.

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @BajheeraWoW @playnewworld No it won’t - PvP is still very broken and pointless …

  • MORKTIME Marc Anthony (@MORKTIME) reported

    @ItsNsanity @playnewworld That sucks. The only problem I have with the game is the terrible optimization. Relatively low fps for a 3080 and i7 12700k

  • Namarrhu97 Lorino (@Namarrhu97) reported

    @playnewworld Any intention to fix Desync and lag? The only reason I am not happy with the game, i'm towards a PVP playstyle and with all the lag and desync is impossible to do pvp properly.

  • BrandonBartends Brandon Statham (@BrandonBartends) reported

    @JGussey89 @playnewworld It’s actually really good. Enjoy it. Yes it has bugs. But it’s being fixed. And I would love to play for a company that is so determined to fix their game

  • DiscntBatman Carebærstare (@DiscntBatman) reported

    @playnewworld With the amount of bugs and lack lustre 2 months since release game play, the need for player retention is required. Free to play months and dailies/weekly which are random that can create synergy with the player base. Lost ark is already broken and gated by poor management. 🙏

  • N4rdo__ nardo (@N4rdo__) reported

    @playnewworld Yet I my screen shakes every time I get hit or do an ability because of the lag. You guys gonna address this ever?

  • SonderGamingYT 🌿aNa 🌿 (@SonderGamingYT) reported

    @playnewworld A lot a players requsting to fix a lag and desync not a new weapons !!!

  • Kohaku1910 Kohaku (@Kohaku1910) reported

    @playnewworld are there plans to address the botting problem? I had to stop playing earlier because they were taking all the resources..again. usually i see them with random throw away names, but it's gotten bad enough people are turning their main accounts into bots...

  • AdnanShorbaje Adnan Shorbaje (@AdnanShorbaje) reported

    @playnewworld The game itself is rly astonishing to me and fun to play. The main problem though is the disrespect of my time without any personal skill rewarding. Am probably now at my 50th run in lazarus and genesis just to lvl up my gear score. Why? What do i gain skill based from this grind

  • toruciru S (@toruciru) reported

    @playnewworld Yo fix the dodge animation yo

  • alesleben Aleš Leben (@alesleben) reported

    @SatellizerVII @playnewworld what do you mean with fix it ?

  • BigMikx the big M (@BigMikx) reported

    @playnewworld Fix the high input latency in us east, happened after Lost ark launch date. Please.