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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SMOAIAMLR
(@smoalamlr) reported
@bloomingroove @playnewworld even i bought from mars idiot , if Amazon can't tell different between gold seller and legit player . that their problem not mine but I think Jeff Bezos want more $$
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Thrill_I_Am
(@Thrill_l_Am) reported
@JasonRocco77 @SynisterSensei @playnewworld The vast majority of issues you probably won't experience. The more critical ones are realted to end game content. So if you just play through casualy the problematic stuff should be patched out in time. Open world content is pretty much good to go. Pvp and Trading need help.
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ComicBooksPlus
(@4ColorCrack) reported
@Illchemist1 @SoujiroTech @playnewworld Yeah it would be a issue if anyone can't be killed by 10 people. I haven't seen any video suggesting that actually what happens with healers except for the ones were they just run away while healing, using potions, and the attackers don't use their abilities
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Yeetus
(@YeetusDeletus09) reported
@playnewworld Why don't you guys just remove give coin and the ability to direct trade coin from the game and leave it all in the trading post, problem solved.
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Illchemist
(@Illchemist1) reported
@4ColorCrack @SoujiroTech @playnewworld Heal all you want ..just don't do it in voidbent heavy armor..its simple if 10 people cannot kill you. Its a problem..if u can't understand that you dumb AF
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Jamie
(@P1nguVal) reported
@playnewworld Please fix queues. 1000 people queue since you brought server transfers back
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Andrew
(@SynisterSensei) reported
@JasonRocco77 @playnewworld I think a lot of the people going "this game is bad" are the loud minority. Don't get me wrong, there are issues but some would want you to believe the game is unplayable which isn't the case. If you had fun in the beta, you'll have just as much fun now.
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TalosRiker
(@TalosRiker) reported
@RaphaelMerino1 @Maxwell0Coffee @playnewworld I know we can’t convince each other to agree completely on our stances, but at max level now myself and a group of friends have had less issues in 1 month playing this game than when ESO released and people gave Zenimax the same slack as FF. I think it’s moving along fine.
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Gharza™
(@GharzaT) reported
@playnewworld This game shouldn't pass alpha tests .Needs at least 6 months of intesive testing . Beautiful game but broken , i don't recommend the game at this point .
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Raphael Merino
(@RaphaelMerino1) reported
@playnewworld Why ******** this game was client side and family share. Did you guys literally code this game as a single player game? Because given the issues, it looks like it. I wasted 300 hours leveling professions to 200 to learn people did it in 30 hours by dupping items.
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Gibbz
(@MD_Gibbz) reported
@playnewworld Bruh I just want my 580 hammer. It's been like 3 weeks and still no fix lol
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Diego Llanos
(@DiegoLlanos11) reported
@playnewworld Still getting that "lag detected" issue every 30 mins, any fix?
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MrZparta
(@Lukas61807618) reported
@playnewworld I see so many complaining about hatchet exploits, ice storm not working, aoe talent not working, are you guy’s even reading the patch notes? Its literally telling you that this is fixed, please read, before crying all over the place
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Biodelik
(@biodelik) reported
@playnewworld I haven't played in two weeks and I don't plan to come back anytime soon I got so bored. When will you fix the lag in wars, and the economy?
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Azerox
(@Azerox050) reported
@playnewworld Your game feels even more broken now, getting melted in a second with full voidbent gear and 590gs. Seems like new stuff is broken.
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Thrill_I_Am
(@Thrill_l_Am) reported
@bradlee83100513 @playnewworld A taxi service is the only mount system I could get behind from town to town and thats it.
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Sheep
(@SheepDenTV) reported
@JasonRocco77 @playnewworld Don't believe everything you see on the internet... especially if you, yourself, haven't seen any actual proof of any of these claims. I've never once had any issues minus a few enemies under a rock.
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Żelowy Misiek
(@MyDickness) reported
@playnewworld Hey, what happens to family sharing your game on steam? My cousin is broken after losing 120h of gameplay
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Auraina 🌸
(@xAuraina) reported
@playnewworld Anyone having issues with the game not responding after entering decorating mode in your house? It's been weeks since I've been able to do anything with my house because of it. I've been waiting for a fix.
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Alif .S.
(@Aliftrouble22) reported
@Gosamer915 @Demonic__Reign @playnewworld The issue of the accounts getting disabled or hacked is very frustrating, it’s a sad thing the support team is not doing anything about the complaints people are dropping. I will advise you to contact Unitech_Support on Instagram to help you get back your account they are fast.
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Raphael Merino
(@RaphaelMerino1) reported
@TalosRiker @Maxwell0Coffee @playnewworld They are not holding it nicely. Even for a $40 This game is full of game breaking bugs. This game is unbalanced as hell. This game has PLACEHOLDER art for basic items. We literally got a a beta branded as a full release. They did bad, now they need to fix everything.
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Demonic_Reign
(@Demonic__Reign) reported
@MihaiApalaghie @playnewworld i have re-installed the game and have verified all files, i have also contacted support who have told me its a known issue and their tech team is working on it but cannot tell me when they will have a fix for it. so just a waiting game right now
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Papa Does Tech
(@PapaDoesTech) reported
@playnewworld PLEASE fix the Dam lagg and rubber banding . you fix 2 issues and now the lag is so bad i cannot play on any of the server . i have 1 gig DL and 150 UL , the game was ok last week and now its alll messed up plx fix
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NudeWaffle
(@Witchcraftgirl2) reported
@XeLanderMan @playnewworld Hatchet Bug was in the patch fix.
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GunsteamV🇨🇴
(@GunsteamV) reported
@playnewworld I love this "We have permanently banned players who exploited the Coin/Item dupe issue."
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NudeWaffle
(@Witchcraftgirl2) reported
@SpookyFey @playnewworld What about letting them fix things before they change things?
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Zeroxx
(@__Zeroxx__) reported
@playnewworld Thanks to your new update now I can't play for longer than 20 seconds without getting disconnected. Mind you I never had any problems with your game and this stupid update messed it all up for me. Its like you guys want people to quit.
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Cole Slaw
(@GlitchyCabbage) reported
People shouldn't be banned for abusing exploits in a game. Especially one as poorly made as @playnewworld Fix your code ya *****
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Raimo Geisel
(@Pommersche92) reported
@playnewworld That's nice... But there are things broken that never should have made it out of initial brainstorming sessions and at latest internal testing. That an update like this is even necessary is proof of pure negligence on the developers part.
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E.Almas
(@Almasx07) reported
@playnewworld Server change didnt work didnt fix yet i dont have any item market but say u have order wtf is that **** please do something to many player waiting this problem