Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
Sign in | |
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
John Gussey
(@JGussey89) reported
@playnewworld Honestly, if we can't figure out the major lag issue with wars can we just get them disabled till its fixed? seems pointless to even do them with the AoE that causes so much lag.
-
Astro
(@AstrorzYT) reported
@playnewworld can you please fix the last boss for the 580 gear score sword keeps resetting after 15 seconds literally spent 3 hours yesterday and raged quit thank you.
-
Fresheys ✨
(@Fresheys) reported
yo @playnewworld fix the god mode bug please :)
-
RG|2oldtogame
(@2oldtogame) reported
You know a game has my attention when I play 10 hours off stream.... Enjoying @playnewworld .... I will need an @CSGO fix this week also lol.
-
Austen Toole
(@austenctoole) reported
@Gothalion @playnewworld DISABLE WARS UNTIL YOU FIX THEM
-
Mic
(@MKyrkopoulos) reported
@shroud @playnewworld They will fix it I guess
-
CollinsD
(@_CollinsD) reported
anyone else getting problems with @playnewworld constantly crashing and forcing shut down on the game?!?
-
Shibbey
(@_Shibbey_) reported
@3aljaz3 @ChickenMeChanga @playnewworld Queues were literally only any issues the first few days
-
Liam
(@Liam_garford) reported
Not holding out any hope due to when I downloaded but had to put a refund request in for @playnewworld I'm not even doing the Wars and the lag is a joke, completely unplayable... and it's not my machine, it can easily handle the game. Shame as it worked fine before they broke it!
-
LeJinster
(@cshelley1212) reported
@Garlemmm @Gothalion @playnewworld You’re acting like this is a new phenomenon... people have been exploiting games since the very first game in existence. I’m not saying it’s not a problem, just saying that it’s not surprising.
-
Battz
(@Battz1G) reported
better internet wins on @playnewworld its actually so annoying how broken this game is when it comes to hits not registering
-
WolfpackKC
(@WolfpackCasey) reported
@playnewworld @amazongames Just had to stop playing due to frustration. Great Cleave is a broken mess. Instantly respawning mobs in high density fort, is not engaging or fun gameplay.
-
simplysytric
(@simply_sytric) reported
@ChickenMeChanga @playnewworld I don't see a problem
-
Wintermute
(@wintermute787) reported
@l_pachl @primegaming @playnewworld It has potential. Right now there are a lot of issues. I believe once they hit their stride and actually figure out what this game is supposed to be, it will be great. It just hasn't found its legs yet. The gameplay is addicting, but there really is no end game at the moment.
-
Hilary Mason
(@itshilarymason) reported
Inexcusable that @playnewworld knows there are war breaking lag issues and still allow companies to declare war. It is embarrassing to watch and a game ruining experience. What is the point in trying to defend?
-
Dan S.
(@KarmA_PsY) reported
@playnewworld @playnewworld #NewWorld #NewWorldMMO Regarding crashes, freezes and disconnects for all of us from from south america we managed to play just fine using a VPN. So, since the source of the problem has come up to light, can't you just fix it? Four days without being able to play.
-
Alec Axelblom
(@alecaxelblom) reported
@JohnDrye @playnewworld Did you ever get this to work somehow? 2 friends just got the same error when playing, same time in Reekwater.
-
Joey
(@JoeyHustleGG) reported
@shroud @playnewworld I didn't know there was issues and my game died right as I confronted a big ole croc
-
Anamana
(@AnamanaTV) reported
This race to the bottom is the crash and it's easily fixed. @playnewworld need to implement revenue streams for example NPC trader that buys mats with set price on tier 1+2 items. Until the flow of currency is balance though the spiral down will be game breaking in some ways
-
John
(@sneaky2255) reported
Come on @playnewworld how can you communicate so little with the community? Especially with all the issues going on right now. A weekly patch post is not enough. How can a game of this size not have a community team.
-
MonsterScream
(@MonsteredScream) reported
@playnewworld Please fix your game, we just lost our war because people were using an exploit! A whole bunch of them on the opposite side used an exploit that cause the war to lag from the start! Please retweet and like so this gets some notice!!
-
Hobbesy 2.0
(@Hobbesdawg) reported
Been waiting well over 1 1/2 weeks for a resolution or even an OFFER of a resolution to my housing issue in @playnewworld and still @amazon has done nothing to answer the tickets I was told to send in and would get a reply within 24 hours. @AmazonHelp Can I get a manager please?
-
Anonyorb
(@anonyorb) reported
@FreemanNsfw @XJWOLF48X @playnewworld My original post was about computers breaking. Yes but massive memory leak issues can cause computers to break, can leak personal data and can cause more money issues then a single graphics card. Nobody is saying not to replace the card just that AMAZON should fix their game
-
CoffeePat
(@PatjevK) reported
@playnewworld any known issues regarding EAC at the moment? Can’t boot up and log on due to untrusted system files. Tried reinstalling, verifying and even reinstall steam. Still no luck 😓
-
𝕸𝖔𝖗𝖎 / 𝕰𝖒𝖒𝖆 🖤🥀
(@momentous_mori) reported
@playnewworld , following others like Gothalion reaching out, while I don’t have a platform, wars NEED to be disabled until lag can be fixed. It can be induced intentionally very easily as many have shown. Losing/winning this way is disheartening. Game breaking.
-
Mutepanda / Andrew
(@Mutedpanda) reported
@Gothalion @playnewworld Seems to be an issue with games in general… apex legends is having similar issues every. Single. Patch. 😕 People can’t just play a game for the game. Feelsbadman
-
Kenneth
(@yokenx) reported
@ChickenMeChanga @playnewworld Damn I thought I had a problem when I just went over 100 hours. Nice though 😎
-
Plop
(@PL0P04) reported
@shroud @playnewworld They've been too busy focusing on server transfers to focus on any of the bugs in game. It might be a couple weeks before any of it is fixed. Hopefully they can fix it all soon
-
DTQRazor
(@DTQRazor) reported
@Gothalion @playnewworld This 100% Lost our territory after 2 successful defends once the lag nation came. 25 ice gauntlets and they won't attack in 9 minutes.
-
Daijo
(@DaijoSai) reported
@playnewworld 4 Iron chests (all green outline) in a house is worse housing score than 2 Hewn Chests and 2 Iron chests. It seems having too many of 1 type of chest negatively impacts your score. This stinks. I'm torn between extra storage space or higher house score. Pls fix