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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tomáš Demovič
(@demovictomino) reported
@playnewworld I don´t mind queues that much at launch since...euphoria...but! Why the F after error and re-joining to queue I am at the end of it? Absolute bs, sorry not sorry. Weird thing is that before it didn´t do this, I was back +- at the point before error...
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BeeMcG 🇬🇧 🇯🇲
(@Bee_0161) reported
@playnewworld The que system in this game is the worst que system ive ever seen in any game. I've spent 2 hours queing for a server since 11 am for the que to crash and put me back to 1500 in que
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𝕷𝖔𝖔𝖙𝖈𝖎𝖋𝖊𝖗 🔱
(@lootc1fer) reported
@playnewworld The server situation in EU Central is still awful. I waited for hours today to get on my server, reached position 1 in the queue, error appeared and now I'm back at 1710. No more playing for me today, I guess.
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ZaabZz
(@_ZaabZz) reported
@playnewworld this q **** is so dumb! i was 800 in q and got kicked out now im sitting at 1800 fix pls
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Billy’s Valor
(@BlueMtns1) reported
@playnewworld so are wars now going to be completely chalked since the que times are so bad and half our company can’t get onto the game after work like please fix this **** man it’s ruining a ton of experiences.
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SimplyMUG
(@MikedUpGaming) reported
Is anyone else having issues with #steam not staying connected to #NewWorldMMO / #AmazonAccount ? @playnewworld
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Swiftzn
(@Swiftzn) reported
@playnewworld Literally stuck in a queue for over 24 hours now, get errors and rejoin queue further back, lovely #NewWorldMMO
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LeeAnn
(@juppy2) reported
really @playnewworld went from 859 in que to 419 then got login error now 1110 in que. gonna lose alot of players this way
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME???????? @playnewworld
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Dreamtrip
(@Dreamtrip77) reported
I will be live the moment im getting close to coming out of the Queue. Started my queue after a Login Issue so had to restart. Spot 1820 atm, see you in 3-4 hours i guess. @playnewworld
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Nathan F
(@NathanF35393395) reported
@playnewworld EU needs more servers but honestly why didn't you cap the amount of players that can create a character in one specific world!? You can put new servers in but who's going to restart their character because of this error?
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld EVEN WOW MAKES A SYSTEM THAT IF YOUR INTERNET HAS PROBLEMS OR IF YOU LEAVE THE GAME, YOU CAN GET INTO THE GAME AGAIN IN 5 MINUTES WITHOUT QUEUE... UNBELIEVABLE............
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013DEV
(@013D3V) reported
@playnewworld You don’t need to be ashamed of queue. You don’t need to be ashamed of connection errors. You don’t need to be ashamed of bad reviews. But you should be ashamed of not having a team to communicate with community. EU Servers - Worst gaming experience ever.
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Steven Sinclair
(@StevenSinky) reported
@playnewworld when you get disconnected or in this instance a fatal error please have some sort of period you can reconnect like 5 minutes as I got this now I am 2.9k in a queue.
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!
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Musti 🇵🇸
(@Mustii_66) reported
Might actually refund @playnewworld because of these horrible login Q times.
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Therealnora♔
(@TheRealNoraxi) reported
4h que .. pushback in que line .. 2k each time .. ffs ! fix it! @playnewworld
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Gareth
(@strawhatnub) reported
@playnewworld No idea what has changed, but today I keep constantly getting crashes to desktop. wasn't happening the pervious few days. Not nice, waiting in a queue of 700, to get in and crash and then have to wait through a 1k queue
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k
(@ATKaizen) reported
@playnewworld Fix the issue that’s kicking people out of queue’s after several hours of waiting AND then throwing them at the back of the line again.
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P-B
(@DurandPB) reported
@playnewworld 10h00 - 1743th -> 12h08 - 6th in queue => crashed (internal server error, etc...) 12h15 back in queue 2312th -> 14h58 643th in queue ==> crash again 15h00 2769th in queue... I am ok to queue to go on my server... BUT PLEASE FIX IT cause now I queue HOURS for NOTHING !!!!
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Musti 🇵🇸
(@Mustii_66) reported
@playnewworld @Chadesh You will lose a big part of your playerbase if the login q’s are not decreased asap
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jay
(@therocks_gaming) reported
@playnewworld the queue times are bad, but the broken queue system on top is even worse. Get to position 5 in queue and throw me out? Now to the back after hours of waiting. Honestly...
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MarioStylez
(@Marstylerz) reported
@Sandbeam @playnewworld Since the 28th (what you're showing) they added 100 servers to EU. There are plenty of servers that have less than 1000 online players atm. Most of the queued players are simply trying to login to 'their' server where they started instead of going somewhere else then transfer.
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SLAYCO
(@Slayco3) reported
@playnewworld pls fix this *** queue, i get perma thrown out, for the most part i get back my queue spot but i also really oftent get put all the way back in queue, actually impossible to play....
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!
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JT
(@yuvein1) reported
@2ndpastthepost @playnewworld @Konyption when error pops up press OK and wait 1-5 mins and it will rejoin the queue
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jeff helander
(@mochajeff) reported
@Chadesh @playnewworld Wow. Had no idea that's what was going on there. Thought some kind of lag lol
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Emre Ş. Mecit
(@EmpoweredHawk) reported
@playnewworld IM WAITING FOR NO ******* REASON RIGHT NOW... I'VE GOT AN ERROR 2 TIMES AND AFTER 2000 PEOPLE AND I HAVE ANOTHER QUEUE OF 1000 PEOPLE AND HOW ******** CAN I KNOW THAT IF THIS ENDS WILL I JOIN THE GAME????????
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Emre Ş. Mecit
(@EmpoweredHawk) reported
I've waited over a 1000 people for queue then it finished and it said "failed to configure" then i went into queue again and i have waited a 1000 people again and i ve got an error again. Now I AM WAITING FOR ANOTHER 1000 PEOPLE ??? IS THIS A JOKE???? @playnewworld