New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • enadecon Enadecon (@enadecon) reported

    Waiting all day for the @playnewworld patch - only to be told my login is blocked due to "Suspicious Software" - Like really!?

  • AvanieO Avani (@AvanieO) reported

    @playnewworld Im ready but the game is not ready because of the problems 👍🏻

  • wilIium keith (@wilIium) reported

    @playnewworld did they fix the game? can i play again?

  • timmy_chunga TimmyChunga (@timmy_chunga) reported

    @playnewworld Hey @playnewworld - Are you ever going to fix the malevloence spawn timer? Like it's impossible to finish the hammer quest....

  • Whizeguy1 Crownleaf (@Whizeguy1) reported

    @Cyborne_ @playnewworld Had this issue before, on steam but for me it was my ISP throttling thinking it was torrents. I had to use my VPN to get around it.

  • JerseyFinFan Dead Inside Dolphins Fan (@JerseyFinFan) reported

    @AvanieO @playnewworld They literally fixed a ton of problems with this update you cuck

  • S1rTitan SirTitan 🐺🐺🐺 (@S1rTitan) reported

    @playnewworld Enter the exploits and broken things!

  • artishod4 Ash4u (@artishod4) reported

    @ItsMasonHere @playnewworld my storage is the same still full and in red was waiting that they will fix that but nothing changed and no money i received back

  • partone21 Partone21 (@partone21) reported

    @FedGoesBrrrr @playnewworld Listen, what is the point of playing outpost if your win/lose is decided by matchmaking when you get no healers or no mele to push the front line? They have to fix the game mode/matchmaking before they think about others not being able to play because they chose dead servers.

  • freeeeeetobe Free To Be (@freeeeeetobe) reported

    @playnewworld Having a VERY ROUGH time with your support. Is there any way someone can get any form of support or help with issues with your game ? Been in support limbo for 2 weeks now.

  • SomethingJaxson Jaxson | ペイン (@SomethingJaxson) reported

    @playnewworld Are you going to at least fix your game along with it? Hire some new coders?

  • NWFarmReport NewWorldFarmReport (@NWFarmReport) reported

    @seePyou @playnewworld I'm actually trying and failing to craft furniture. I think I'm up to 68 and had to stop working it because of the furniture issue. It's also depressing to destroy all the beds and baskets I'm making. I've focused most on cooking.

  • timmy_chunga TimmyChunga (@timmy_chunga) reported

    @playnewworld Did you fix the malev bug?

  • ConservativeRK David (@ConservativeRK) reported

    @playnewworld Congratulations on yet another step towards removing healers as a class from the game. I have zero interest in mixing playstyles. I hope the PVP players get exactly what they deserve - a crash and burn for New World. Trying to apply PUBG-like combat to an MMORPG doesn't work.

  • JanC72269710 Jan C (@JanC72269710) reported

    @playnewworld I logged played the game for 2 mins then I got disconnected with the error: "Connection registration did not arrive in time: Coatlicue TimingConfigurationConnectedMsg"

  • bskye07 Skye (@bskye07) reported

    @artishod4 @playnewworld I feel ya. My big issue was Tier buildings @ IV & V. Was forced to hold all materials until that particular building upgraded somewhere. Then you have to haul all that crap to the territory since azoth charge is over 300+. sigh

  • xBowenoo Jamoose (@xBowenoo) reported

    @Xenagorass @j__liang @playnewworld Oh wow. A light armour glass canon mage does more dmg than a monkey banana swinging full heavy melee?! how broken!! I'm sorry to say but if you were losing to a mage 1v1 as melee 100% of the time, you are just bad.

  • ConservativeRK David (@ConservativeRK) reported

    @playnewworld Congratulations on yet another step towards removing healers as a class from the game. I have zero interest in mixing playstyles. I hope the PVP players get exactly what they deserve - a crash and burn for New World. Trying to apply PUBG-like combat to an MMORPG doesn't work.

  • divine_PSYCHO divine_ (@divine_PSYCHO) reported

    @Cyborne_ @Whizeguy1 @playnewworld ISP, failing ssd/hdd, could be many issues.

  • marckus Marcus 'Forser' E (@marckus) reported

    What are the hell are @playnewworld doing ? Banning players that sold item that someone has duped which nobody knew was duped. How about you fix your stuff rather then banning people that has nothing to do with your issues! Seriously regretting supporting the game!

  • Kain_Mercer Kain Mercer (@Kain_Mercer) reported

    @playnewworld 10% on roads is one step in the right direction. Please add NPC controlled taxis (Horse-drawn Carriage?) & increase Azoth cap, or allow us to bottle excess. You know this is an issue, hence the 10% speed increase. It's not enough. Address it properly.

  • skrublox Skrublox (@skrublox) reported

    @I_Is_Skittles @playnewworld Well idk stop fuking duping and we won’t have these problems ! Oh wait I know your next sentence ! “ I do it so I can report it to get it fixed “ yea right buddy , plz quit

  • Ulfberht11 Ulfberht (@Ulfberht11) reported

    @bustyslutwife @playnewworld Stop talking about what me, yes I'am the "people" and im extreme happy with amazons and NW. Maybe do world a favor and kys, then all YOUR problems are over.

  • Kh3jan Kh3jan (@Kh3jan) reported

    @playnewworld Still unable to trade/store furniture. Item's missing from inventory/storage. Fix many things, break just as many. So much for the PTR >.<

  • iiRunThru Bran (@iiRunThru) reported

    @playnewworld Yo can y’all fix this everfall bug we’re it says my storage is full but I have 1k empty space now I can’t even place stuff on the market because of this bug!

  • Adaleia10 Adaleia (@Adaleia10) reported

    @playnewworld please fix the hats and robes. since launch the character's hair is visible through many robes and hats.

  • Solo0nly Solo Only (@Solo0nly) reported

    @RedMundos @playnewworld dude XD healer is so busted don't be stupid healer is unfun how broken it is. you only saying that cuz you are a healer.

  • ufkclkwastaken ufkclk (@ufkclkwastaken) reported

    @playnewworld Maybe just maybe, fix the game u already launch? I dont want justice anymore just stop the cheaters, fix the fakin game close the gaps,new weapon not the solution of yours problem

  • TheGenuineAxiom Anders Jensen (@TheGenuineAxiom) reported

    @dxwney @playnewworld This is the correct way to contact support about an issue in the game. +1 would use this way again!

  • MachoFantastic3 MachoFantastico (@MachoFantastic3) reported

    @playnewworld Only major problem was how op greataxe is and u decided to BUFF it. I really expect emergency update after you blind idiots also realise what u just did...