New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/23/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Magnetron00 Mark Robin (@Magnetron00) reported

    @playnewworld Call Jeff, you guys need more money to help this nice game.. with how you guys treating it now with all the downtime, 100s of abandoned servers, no merges, broken mechanics, clipping thru everything, non balanced mobs, trading hall problems.. btw? Where is my gathering gear?

  • WolfpackCasey MetaWolfpackKC (@WolfpackCasey) reported

    @Grakulen @playnewworld See the gold issue on EU right now? They had to bring the servers down there because players were logging in to 300k+ gold.

  • LvSaken SakenLv (@LvSaken) reported

    @playnewworld roll back tilll launch , close down servers and fix them. Say to everyone this was open beta #2

  • SaWhix SAWhix (@SaWhix) reported

    @playnewworld Downtime in prime time EU, get to farm for 2 hours, servers down again, still in prime time EU. Well done ... does EU get to play 3 days a week or ?

  • TheRealSouma Bassam 👆 (@TheRealSouma) reported

    @playnewworld the game is actually fun and I’m enjoying it a lot but disabling game features for weeks is not the solution, fix it or don’t turn the servers back on.

  • BeardyPixels BeardyPixels (@BeardyPixels) reported

    @playnewworld This is why I stopped playing, we should be able to get a refund for the incompetence we had the pleasure of paying for, game is way too broken and constantly down for maintenance

  • VuGrFiL Keanu Punk (@VuGrFiL) reported

    @playnewworld how bad ur code and how unorganised must it be to do such novices mistakes, when trying to fix some issues u mess up something else!? unbelievable! do u need help with ur code?

  • Terrorym_Yessir UnderPressure (@Terrorym_Yessir) reported

    @playnewworld This game has more downtime than uptime at this point. How about you close everything for a month fix as it should be fixed 3 months ago and ******* do a fresh start like how long you wanna keep doing this, each patch brings more and more bugs. You can't keep up this **** forever

  • B4dBw0y b4dBw0y (@B4dBw0y) reported

    @playnewworld At this point game is a joke. Every time I have few hours to play bloody servers are down. Fix your ****. It's even hard to tell what is working and what is not.

  • chipi_media chipi_media (@chipi_media) reported

    @playnewworld Any chance you could maybe fix the fact that I haven’t been able to craft or use the market for 3 weeks???

  • Harziboo Harziboo (@Harziboo) reported

    @playnewworld I get this is a big deal but why isnt there the same urgency to fix things like elite chest and wood dogs.

  • mobie_T Matthew Breining (@mobie_T) reported

    @primegaming @playnewworld Have you fixed the issue where I claim the prime gaming loot but it doesn’t unlock on my account yet?

  • Var1ousGaming TheRealVariousgaming (@Var1ousGaming) reported

    @playnewworld It is a sad story, it had to be done I have all respect for this. What worries me more is that it can even happen. In a "mid patch" at least where I work a rule of thumb is to never fix stuff mid sprints. Unless completely broke, now you broke something with the mid fix...

  • TheBadassRogue TheBadassRogue (@TheBadassRogue) reported

    @caustic_demon @playnewworld It is your problem tho, if the players get too much money, break the game in half and stop playing, nobody will play the game, and servers will go offline permanently. That would be a problem that stops you from playing.

  • jat0rz jat0rz (@jat0rz) reported

    @playnewworld Issue with coin compensation on EU servers only? Or the issue is global but related to the EU servers? Cause we didn't get any compensation either over here in the US.

  • MurphSAN84 BM (@MurphSAN84) reported

    @playnewworld I was in a forest drowning. Fix these bugs please.

  • Geo_Liberman Geo Liberman (@Geo_Liberman) reported

    @playnewworld how could you **** the bed this hard? like wtf giving people close to max amounts of money?! how are you going to fix this?

  • jerkdadDE b3nn1 𓅓 🇦🇱 (@jerkdadDE) reported

    @playnewworld I hope there is gonna be a rollback if not the game is broken

  • WowKungen KungenTV (@WowKungen) reported

    @playnewworld I don't wanna complain and maybe I'm unlucky. But 50% of the time I try to play this game there is a maintenance / servers down.

  • AskharF Askhar (@AskharF) reported

    @playnewworld I love the game , but kinda dont play right now because its unbalanced and broken not to mention it gets a bit boring After 60 and farming ****

  • kalimist92 Juan José Kali Mist (@kalimist92) reported

    @playnewworld If not, you fix everything, you give more content and you change the world in 1 month and when lost ark comes out, there will only be 50 players

  • ttarpi Ian Pratt (@ttarpi) reported

    @playnewworld An issue with coin compensation… you mean actually giving it out to players as stated in your patch notes 🤦🏼

  • Faul_Yoni Joni (@Faul_Yoni) reported

    @TheBadassRogue @caustic_demon @playnewworld U mean the economy thats already broken into the void?

  • aydnbugra59 Bugra Aydın (@aydnbugra59) reported

    If I was running the new world, I don't think there would be so many problems.@JeffBezos @playnewworld @amazon

  • jobrabre Sebastian Lycke (@jobrabre) reported

    @TheRealNoraxi @playnewworld how would it fix it? for all the ppl who farmed i farmed 12hours in a row atleast

  • _Postal Eóin (@_Postal) reported

    @TheBadassRogue @caustic_demon @playnewworld Sorry, but there is nothing other than a wipe that can combat that issue. The 3rd, 4th? time corrupt coin has entered the economy.

  • Scavstar Scav (@Scavstar) reported

    @BratuBal @playnewworld You have no idea what happened, so stop raging... They we're trying to reimburse some taxes, and that lead to people getting hundreds of thousands of coins.. So the servers needed to be taken down ASAP without a notice. Maybe next time go into the forums and see what the issue is

  • Ayo_ItzRed Redz (@Ayo_ItzRed) reported

    @playnewworld These downtimes are rough….but I guess it’s always best to fix and fix and fix until things are the way they are supposed to be

  • Harziboo Harziboo (@Harziboo) reported

    @playnewworld I get this is a big deal but why can you do this for this and not to fix the dogs and the elite chests ?

  • MarinkoP13 MarinkoP13 (@MarinkoP13) reported

    @Don_Mile1 @playnewworld Nah its not fine money back free to play, game is in state of ****…Game is ****** up completely and as soon as we all admit it together with Amazon we can start moving forward. Shut it down for however long as we need to fix it and bloody fix it… fix for fix for fix damn.