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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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gothboy
(@ouuuuuweee) reported
How do do people get loot from the same chest but not from animals??? Please fix thisss @playnewworld
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Revealed91
(@Revealed91) reported
@playnewworld I would love to, but I have a long *** que after crashing in Starstone. Why would players have a que after a DC/crash?
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VioletCoprinus
(@joshaverybrown) reported
@playnewworld How do expect people to play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite there being no queue, even now that our company’s server is at MED population.
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David Kronblad
(@Whizeguy1) reported
@playnewworld Out of curiosity @playnewworld are the team also looking into the issue with GPUs dying? The game itself shouldn't be able to do so i feel like without faulty hardware, but still it seems to happen.
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Sergi Madrigal
(@LvsyanLoL) reported
@playnewworld I have a problem that when I got lag, you kick me from the game and I go to queue, there is any way could you fix that? instead of kicking me from the game, just leaving me there till I get my conection back? I would like to enjoy your game.
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𝓜𝓸𝓶𝓸 𝓛𝓸𝓹𝓮𝔃 🍃💨🍄✨
(@LoaOfAnxiety) reported
@K1ngBees @playnewworld Was just talking about this! You definitely don't want to completely log out to fix something being wonky when there is a 4 hour + queue. 😩
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Craig Watson
(@craigwatson1986) reported
Constant “Lag detected” when trying to play #queueword now, wtf even is this game @playnewworld - HALF BAKED
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محمد الجهني
(@M7md_95_) reported
@RPGProxy @playnewworld we all hav the staff we did it b4 and want to do it again the fix was we all quit the game and open it again and reform
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Alan
(@AlanMayan) reported
@playnewworld @LemmyBravo @playnewworld People need to take a 20 min break without getting kicked from the game to wait hours in queue to enter again. Solve the server capacity problem, afk people is not the issue here
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VioletCoprinus
(@joshaverybrown) reported
@playnewworld How do expect people do play w friends - not allowing new players to make characters on servers with a high pop creates an entirely new problem. My bf has not been able to make a character despite their being no queue, even now that our company’s server is at MED population.
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LT_Biscuit 🇦🇺
(@HarikLt) reported
@playnewworld FYI Aussie Servers area lagging a crap tonne . May want to check it out 🤙🏽🇦🇺🦘 cheers team .
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Jasmine.
(@Sorrowly) reported
@x_arisx @playnewworld @SyrothTV Same issue with me and one of our consuls. Mass reported and banned.
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Kong
(@kongerz) reported
@playnewworld Please improve latency for APAC players. Getting almost 300ms ping in the Philippines. It's annoying when you try to craft / gather ingame and the progress gets cancelled, or your character randomly teleports due to delay issues. #playnewworld
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Eric McL.
(@KillerSPER) reported
@playnewworld Would love too but between login queues and "Unable to Configure" errors it just gets tiresome trying over and over. Had more play time in the beta than I have at all in the launch sadly.
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Lukas
(@lkshrk) reported
@playnewworld Or wait 8hrs in queue to get a game crash after 15min of playtime😩
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Whippets 🏴 🇪🇺 #FBSI
(@ArghWhippets) reported
@playnewworld Unplayable. Choice of servers with pings from 250ms to 750ms. No such issue with any other mmo.
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xGooselordx TTV
(@xgooselordx) reported
@playnewworld @playnewworld Why can't we type in guild messages without the keybinds over taking this? It was broken and reported on many times a few betas ago....
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𝓜𝓪𝓻𝓲𝓪 𝓑𝓮𝓻𝓰𝓶𝓪𝓷
(@AiryChip) reported
@playnewworld --> so, now to the question: Can I transfer a char from US to EU when you've gotten the EU-servers down from HIGH +2000 queuing at each and every one? Or are you making the char-transfer within the same region only? /hoping for answer
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MihaiC
(@Drunk_Pandaren) reported
@playnewworld Are Amazon and New World devs looking at the already happening issues with the game over using graphics card power and eventually breaking them? There are dozens of posts about it and also complaints. How sure is to play this game still? I am asking as an rtx 30 card owner
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KKV 🔴⚪️
(@420THgooner) reported
@playnewworld @brunopo_ “We are aware of this issue, please waste your life time and wait you idiots”
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SiRenQT
(@Nomislol) reported
@playnewworld @brunopo_ Hi, can you please provide us with an update in regards to the queueing issues? I have been trying to login to my server for over 5 hours now.. I have been position 5 in the queue all day. It's really disappointing that my friends are playing just fine but I can't.
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Mysticalmaid
(@SamWitts2) reported
@playnewworld That's the plan, though I'm quite poorly with a cold and had less than 4 hrs broken sleep from coughing. 🤧 Hope my toon doesn't die in battle due to coughing and sneezing :P
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gothboy
(@ouuuuuweee) reported
FIX IT PLEASE WHY CAN ONLY ONE PERSON GET LOOT FROM KILLS HM??!??! @playnewworld
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David Clyde 💙
(@DaytimeCoder) reported
@vaskumer @playnewworld You can do a global fps cap in the nvidia control panel to address games that done throttle themselves like this. I have the same issue with @survivetheark and my GPU getting hot in menus and fans being loud.
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DPS Fitness/DazStan
(@DPSFitness_) reported
@OnepegMG @playnewworld I mean after having to queue for like 2-5 hours I don’t blame people. It’s not about the afk people it’s about Amazon sorting their servers so more people can play and less queue times, then people wouldn’t need to afk. Same goes for crashing it wouldn’t be an issue.
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Raznac
(@Raznac1) reported
@playnewworld Is there an official place to report bugs, issues, or anything else constructive?
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Corey "Matt" Capetillo
(@VizualAbstract) reported
@teamevgasupport People are saying that @playnewworld exposes a problem with your @nvidia graphics cards. Are people with a #evga #geforce3090 not supposed to play #NewWorldMMO ? I installed the firmware update you released. My FPS was locked at 60
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Mark
(@Crumbzology) reported
@WheaT0ast @playnewworld I only have issues with bosses and smaller groups of mobs tbh
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StiflersMom
(@StiflersMomTV) reported
@playnewworld Good job on your reactions so far. When can we expect a fix to the Delay in Dungeons? With a delay of about 5 seconds it's almost impossible to kill the Endboss without being way overgeared.
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AR-15 (Assault Rabbit) Russian BunnyBot
(@evil_bun_bun) reported
@playnewworld it 'detected lag' and tossed me from the game, I could relaunch from main menu, however memory consumption still up high, quit to desktop and immediate relaunch and it dropped to around 20% (from 63% or so) and it was fine for a while.