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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Platonaki
(@Platonakii) reported
@GamerChexPro @playnewworld We had the same issues. Ended up changing servers. Best thing we done.
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🇨🇦RedMageX🇨🇦
(@Redmagex) reported
@KingCladCrowe @playnewworld Wait, progression should be tied to your account, not your client. Are they saying you can't login from another PC to continue where you left off?
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real_Prapor
(@real_Prapor) reported
@playnewworld in "waiting to login..." please add the server name I'm trying to login. Because switching characters in the background is confusing and makes me think I'm logging in to a wrong server.
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KusoTrevor
(@KusoTrevor) reported
@playnewworld there is way more input lag on Kokytos. Game barely responds to dodges or abilities.
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GatorsRaid
(@GatorsRaid) reported
@playnewworld Are you guys gonna fix the bear exploit in Lodestone Lair? People are abusing it to get higher level.
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Simon
(@LowerMainlandBC) reported
So @playnewworld I had "lag detected" -> "reconnect" -> main meu -> queue position 915. Right in the middle of combat. I guess I'll wake up dead 3 hours later when I finally connect? :(
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Fish
(@FishFPS) reported
So, now @playnewworld has locked high pop servers from character creation. Had a friend buy the game to play it with me, despite the queue issues. He tried to make a character on my server and can't. I can't transfer, because those aren't available yet. I'm not rerolling.
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MilanoChickTTV
(@MilanoChickTTV) reported
from
Copenhagen, Region Hovedstaden
On with customer service for @playnewworld and they just had me delete my character to try and solve my issues. Thoughts and prayers appreciated.
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Effects
(@ZxEffects) reported
@playnewworld Can you guys fix the overseer Zane quest it’s ridiculous
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East🏁💫
(@Wh0isDaveEast) reported
@playnewworld we NEED some type of system where if the game crashes we can get back in, I just had my game crash two nights in a row and end my night because of the instant Que I'm put into. Like wtf is this nonsense
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• eliza •
(@hayleaeliza) reported
@playnewworld is so broken, i wait in q and get kicked three times and have to wait longer. tried playing on a lower pop server and i can't even progress in the story because amrine is bugged and you can't finish it. so fun.
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holdincourt #TeamHax
(@holdincourt) reported
Town Boards are glitched / broken?! @playnewworld - RIP my XP gains...
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rocamocha
(@rocvmxcha) reported
@playnewworld FIX THE ******* WAR LOADING LOOP BUG HOLY ****
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⭐ MagickManta ⭐ | Twitch TV & TikTok
(@MagickManta) reported
@playnewworld Spawn times are terrible... like for overseer zane.... fix those spawn times asap please 😒
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✨StarBuck_83✨
(@StarBuck_83) reported
@playnewworld is there a problem with the queue on Ensipe server na east. Has said I'm 6th in line for a starting area...
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Kenneth
(@Kenneth56398868) reported
@pluqsta @playnewworld Last night between EU/NA East/west it was over 90 servers low pop with no que. The lowest was 45 on a server...The problem is that everyone want to be on the same f.. server the streamers er on...
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Jarmz
(@JaimzEdmunds) reported
@playnewworld Any news regarding the awful 3+ second lag in instances?
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Markus
(@ProferoPlays) reported
@smidgetmcnugget @playnewworld I've been reading up on the threads after playing for days with my 2060 D: now I'm SCARED LOL Apparently EVGA and Gigabyte cards get affected by it most. 20 and 30 series have most of the issues sadly. 😓 I hope they fix it cause the game is super addicting
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King Clad Crowe
(@KingCladCrowe) reported
@Redmagex @playnewworld My point is, I started the game on my pc but there is no cross progression when I load it up on my laptop. That’s my issue.
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Goose Gaming
(@Goose2504) reported
@playnewworld I can't seem to copy and paste text into the game. Is there a way to fix this?
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JoinTheARC
(@Join_The_ARC) reported
@ElperYt @playnewworld no problem
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Misty Rayburn
(@MistyRayburn) reported
@playnewworld Logged off to have lunch and got stuck in the starting area queue when I'm level 24 on Royllo. What the heck is going on. Please fix this.
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Locomilk
(@Locomilk1) reported
@playnewworld yo there is a time glitch/bug with war. Please address. It says war is at 7 but invites at 3:45 and war was at 4.. very weird we were unprepared to say the least
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trdt zenom
(@zenomgamingAU) reported
@Zerbious @playnewworld I think this is a server side issue. I got given lots of random titles last night I didn't earn. The release has more bugs than the beta.
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Jp
(@JayBouchard) reported
@playnewworld got an error message while in game, I'd been online for aprox 1h, waited 4h to get in ... now i'm back in a 5 hour queue. Which one of your staff made the horrendous decision to launch with so few server spots? You had sales numbers and messed it up big time...
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Bryan
(@PhixiusTV) reported
@pluqsta @playnewworld The servers aren’t the problem. The first few starting zones are. They can only handle so many players before the gameplay loop is basically destroyed. They designed those zones around 2k players. That ain’t something you can change in a flash.
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MAX
(@ixz_max) reported
@playnewworld Just add mounts. Server problem solved.
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Axiom.Consortium
(@Ax_Consortium) reported
@playnewworld Please fix your siege mechanic, we lost a city because half our army had been teleported to the city and then was stuck on infinite loading screens giving the attackers full advantage and captured the Fort in 5 minutes
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Zaratul420
(@Zaratul420) reported
@playnewworld Wars are not working at all. This issue needs to be fixed it is GAME breaking and makes it very unfun to try to do wars. half of our army disconnected and could fight inside hamlets.
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Michael Bourne
(@Mike_Dollaz) reported
It's amazing to me how Amazon has a whole cloud service but almost a week later it still takes me 4-6 hours to log into @playnewworld