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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ivan De Cosmis
(@Velhirr) reported
@gegeektoolkit @playnewworld It's not a free to play game. They knew how many players they were going to be and they made these decisions anyway. We have only 2 servers in italy, i can't login for the queue and there are already guild and faction wars. How am i suppose to partecipate ifthere arealreadyalphas
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Santiago #KorruptaJamásSerásPresidenta
(@josh40121) reported
@playnewworld I wanna join, but you a ridiculous 2k cap per server. The problem is that you are amazon, not some indie school project
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Lucian.M
(@MlcLucian) reported
@playnewworld if you are really working on servers issues and queues why can't we see any improvements? it seems to go the opposite of improvement..more queues more people waiting to get in and more errors
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Damien Gerard
(@damientgerard) reported
@playnewworld Got in, created character, loading... then crash. Now 4000 people in queue. Good times. Good. Times.
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Aherys
(@AherysR6) reported
More than 3/4 hours of queue to play @playnewworld, sometime 6 hours. This is not acceptable. I understand you want avoid server crash, but people who connect after work to the game cannot even play for the whole night sometime.
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Nico
(@NicolasBrunoo) reported
@playnewworld 3+ hours of queu and got an error when I was getting in the server……
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xXxGUZxXx
(@xxxguzxxx) reported
@GrumblesTDwarf @playnewworld i deleted a char and remade instantly no problem just a **** q
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JJ Stevenz
(@jjstevenz) reported
@playnewworld Fix the log in que!!!!
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panda
(@iKungFlu) reported
@playnewworld connection error...🤡🤡
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Rich
(@Chadesh) reported
@playnewworld Queues are somewhat expected, but this issue was also in closed beta so one would think the queue issue should be less of an issue. Also it is very annoying that I start at 5000 in queue and drop to 4100 in queue then back up to 4600+or- or being 200 in queue and get kicked.
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Matthew Stanborough
(@Matthew_St99) reported
@playnewworld 2 hour queue time to get failed to login. Cheers
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Eden
(@nihilisticEden) reported
@ScibilityRS @playnewworld I heard rebinding the key to something else works, but I didn't have the bug... Instead, I had a crash :)
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Chris
(@Chris08901068) reported
@playnewworld I was expecting problems today.Since this morning (8am) I try to get to the server where my friends are. After 6 hours I was placed 1487 and steam crashed. After a relog I was back in 9000+. It's absolutely ridiculous and slowly I'm getting really angry.
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Azul eléctrico
(@AlejandroZh_) reported
@playnewworld so sad all the responses are people disappointed, this could be a big release day, but its a big disgusting login simulator
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Tomasz
(@THOMSUXX) reported
@playnewworld at this point shutting down all servers for 2 hours to work on a fix would be a better deal than just acting like everything is ok #playnewworld
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Rhys_Amarilli
(@RhysAmarilli) reported
@ShowNwo @playnewworld Since when does sitting in a login queue constitute a “concurrent user”. People saying pick another server, I did, got DC’d and now both are 24hr+ queues, if AGS is using AWS then it isn’t a great advert for their dynamic scaling ability. Sigh, I expected it to be bad, but this?!
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Dre Vazquez
(@drevazquez007) reported
@playnewworld IM trying to but cant connect after the game crash. In queue for over an over to reconnect back! Very frustrating to see other guild members progress and even connect while ive been stuck in queue.
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L0LLo
(@L0LLo_) reported
@playnewworld please can you add a grace period where u dont have to queue again if you crash in game? its so unfair...
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🍁🔥😤💨💫💯
(@4_20Blaziken) reported
@3GoneRouge @playnewworld The real issue is no region locking players. If you phase in servers by time zone. A lot want to play “early” screwing over the players in that region. Also Amazon should’ve done overall better with servers. They have AWS for god sake
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Gerald | Mightygandolf
(@MightyGandolf) reported
Is anyone else getting failed to connect to login queue? #NewWorldMMO @playnewworld
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Matthew Maples
(@Meyples) reported
@NS_AllMight @playnewworld That was from this morning lol. Queue was like 15k 10 minutes into launch. At this point Valhalla has hit the cap for login queue and you can't even get into the queue. Don't foresee it being playable tonight. Oh well, I have Fire Emblem to hold me over.
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Medusa
(@MedusasNudes) reported
@playnewworld fix your game. I waited in queue for two hours and the game ******* crashed
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George
(@G4Ging) reported
@fig_philly @playnewworld This is about where I was when I got disconnected from the login services and kicked to the back of a 15k Q
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Sami
(@OLDNICK07) reported
@playnewworld change ur name to queue simulator......pre ordered the **** for waiting 6 hours doing nothing in a mid pop server.....open beta was smoother than this **** launch.....fix your **** or you will see your game as mostly negative reviewed game in steam
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BigSteakSimo
(@SimoneSamperi) reported
@playnewworld Didn't expect this server problem with Amazon honestly. Wtf guys you r the bigger server provider in the world
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Palooza
(@MrPalooza12) reported
@playnewworld Playing for a solid 3 hours on orun and then I crash for some reason so now I have to wait thru a 400 player queue that is going to take 5 hours + please save people’s spots if they crash
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Tomasz
(@THOMSUXX) reported
@playnewworld it’s a worse release than cyberpunk - and it seems like you have no idea how to fix the problem. Adding new servers won’t be a solution if you let your players pick an already full server
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All Might
(@NS_AllMight) reported
@Meyples @playnewworld Damnnnn, Yeah I'm in Morrow, hopefully they address the server issues sooner than later but you know how that goes lol
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Dennis M Atherton
(@befair2fathers) reported
@playnewworld 3 little words for you guys. Waiting To Login or how I spent my day 🤬
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Vii
(@Viiolai) reported
@JustoMentos @playnewworld having the same problem :(