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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mantis Toboggan MD
(@stetmazz) reported
@CrazyStiggy @playnewworld The exact Tweet you are replying to is literally giving you a solution to this problem you are having. Wow.
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Treadog
(@Treadog) reported
@playnewworld I got to login in once, those were the good ole days.
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SuitAndThigh
(@DerrickChalmers) reported
@playnewworld how have you all not fixed spawn rates?? I have to wait 2 hours to hunt a sheep? Why did you even delay your game a month if you won’t fix the problems
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Richard Thomas
(@Richard0981) reported
@playnewworld Over 6 hours 30 minutes of queuing, just got to below 100 in the queue and "Connection Error, failed to logon", back to 3776th in the queue! Are you serious!?
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Ozzy
(@OzzyGG) reported
@n0ted @playnewworld No, it was a error of the factory of the 3090 but new world had the fps illimited in the lobby and that made the 3090 go brrrrrr 🥵🥵
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castlebaarr
(@castlebaarr) reported
Hey @playnewworld, Why tweet about the launch if no one can even get in to your game? This queue is so cringe! Better fix your servers or we are sticking with FF 14...You guys can afford to fly to outer space but can't afford video game servers on the ground. Yikes!
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paul mcleod
(@macca2278) reported
@playnewworld Absolutely disgusting how people are having to que to login some waiting over 4 hours ! i can not log in any more since i started this morning having exited the game today and trying to join again tonight the eu server que's are like 5 hours long !!!
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🅼🆁.🆇
(@TittieBoiii) reported
from
Country Walk, Florida
@playnewworld been in que for 6 hrs just for your servers to crash and for me to go back in que with 6k people infront of me
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Renan
(@alorenan) reported
@playnewworld are u guys planning to fix that unkillable glitch anytime soon? that glitch is really ruining the game. People are literally grouping with 5 people with that glitch and camping pvp quests
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Hadi
(@BigHadz) reported
@playnewworld literally been in queue all day dropped down to 600 oh wait game error code requeued 9k ! oh finally dropped down to 1200 oh wait error code now requeued im now 5k !!! 😡😡😡😡
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Josh Umbenhower
(@UmbenhowerJosh) reported
@playnewworld got to play for a little bit today. from the looks of it, I don't think ill ever get back onto my server. the game will die quickly if they don't fix it.
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MefjiusGG
(@MefjiusGG) reported
@playnewworld 8 HOURS OF QUEUE, BEING IN TOP 100 POSITION TO GET IN, AND THERE'S STILL THE FU CKIN ERROR WHO LET YOU CRASH. 4K PEOPLE ABOVE ME NOW. 40 EURO, FIX AT LEAST THIS BUG, OR GIVE "PRIORITY" WHO PEOPLE WHO HAS BEEN IN QUEUE FOR ALL DAY
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Alvaro
(@Ikilly0) reported
@KrispyMcGrizzly @playnewworld Sound's like you don't see a problem in this, which is deppressing tbh and says a lot about the MMO community standards.
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DharkAgent
(@AgentDhark) reported
@emdk @TerrifyTTV @playnewworld Seriously just uninstall and get a refund. If this is happening on day 1....there's a serious problem. This game is dead on arrival. Go play WOW or something similar. At least they know how to develop a game.
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Jore
(@Joreftw) reported
hey @playnewworld i was just playing the game for 12 hours, game crashed and i have to reinstall the game, that's not good man.... is there a problem anywhere???
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castlebaarr
(@castlebaarr) reported
@playnewworld Why tweet if you know no one can even get in ? This queue is so cringe rn better fix this **** or we staying on FF 14
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That guy
(@VikingMachine) reported
@playnewworld Don’t you guys host Twitch and Netflix?? Didn’t you have multiple Betas? This shouldn’t be an issue!!!
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Reasonable Expectations
(@BenMussett) reported
@JeffBezos Why does your game @playnewworld Have server capacity issues when you own 100s of data centers? #NewWorldMMO #SmallIndieStudio
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Donny
(@grappler1521) reported
@playnewworld fix the the damn wait times
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FrexieFrex
(@FrexieFrex) reported
@playnewworld 13 hours in que just to get in and play for 30 minutes and then get booted out. Thanks... Fix your damn servers, more servers isn't going to solve the issue, people are already playing with their friends/companies.
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Donna Kay
(@intoxicnt) reported
Please @playnewworld, I’m begging you to do something about the disconnects in queue. I’ve spent 9 hours today to be booted from queue after getting halfway through every time. Please increase player caps and fix the queues.
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Charley Pangus
(@CharleyPangusYT) reported
Hey @playnewworld thanks for making me wait hours more to queue… walked away for 30 minutes when I was 250th In line just for it to give me an error…. Really need to fix this.
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Bartolove
(@bartolove_) reported
@playnewworld how to fix fishing pole bug?
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Jore
(@Joreftw) reported
i would LOVE to hear what @playnewworld has to say about this problem, it pissed me off and there is no files on steam anywhere, but i do have played all day today... Forced to reinstall the game :'(
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IcyZinHD
(@IcyZinHD) reported
@playnewworld Are there any plans to reserve your queue/game spot if you crash? Like a "safe period" Got in 13k queue before work, was on remote desktop to make sure everything was fine, i was 600 when i was getting home,just to see i got a "cannot connect" error and get thrown in a 7k queue😭
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The Lad
(@EnjeruShiretsun) reported
@playnewworld It's really unfortunate start for some players like me. I've open the game at 10 AM in the morning, now it's about 1 AM after midnight and about to sleep. Kept give me long queues, multi errors, specially the one "failed to join". I Hope you fix this tomorrow.
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Frostykitty
(@FrostykittyWoW) reported
@playnewworld @ochapeieiro This is 100% a bug and not people cheating. I couldn't take damage from mobs last night unless they attacked with an aoe, direct damage just wasnt applying. I think it was a lag issue.
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Modo Gaming
(@Modogaming_On) reported
Six hours waiting for enter in @playnewworld and when I was 400 people left, the game cick me out again. So sad, so angry... It's not a game if you can't play it @amazongames I´m a official content creator who can't do any content of the game. Please fix it
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Norish
(@norishtw) reported
@playnewworld I couldn't play the whole day, queuing all day just to get an error message or a message saying to many requests, just increase the cap size, I have been quing 4 hours to get a to many connections request message like... I'm hyped still...
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PrimeRib_94TTV
(@RibTtv) reported
@playnewworld imagine you buy a game, you know, with money.... and the company happily accepts said money, and then BAM you paid for something you cant use? like listen this isnt walmart lay-away. i gave you money so? wheres the service i paid for? oh thats right its in a queue 12000th in line