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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Rene Haubiz
(@ReneHaubiz) reported
@playnewworld Guys!! please stop, next time you introduce something into the game think of solutions for problems that might arrise. I got tricked to transfer into the wrong server by my company, and now I am STUCK here w/o being able to move out..NOT EVEN PAYING FOR IT. /clap..
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Tj
(@czerobatman) reported
@playnewworld no they aren't up or safe.. i got put on wrong server and get the error that reverts all progress... shame.
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Ash 🔞
(@Caffeinate90Ash) reported
@playnewworld People are using the roll back bug to dupe and buy out the entire trading post. Bring your servers down. Players will be ahead on gold now even if the cheaters are banned because any overpriced items will be bought.
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Vincent
(@Vinnysucks182) reported
@theBicyKyle @playnewworld same BUMP GAME IS BROKEN
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Jams™
(@jamsTM) reported
@Velvetted_ @playnewworld sounds like something is catching on one of the fans to me, could be an easy fix if that's the problem. is the whole pc new or just the gpu?
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Joymz
(@joymzchun) reported
@playnewworld Fix the server transfer bug I can’t buy/sell anything on the market and I get kicked after being on too long and lose progress
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BlackoutGamingChannel
(@FollowBlackout) reported
@playnewworld hey guys how do you feel about a name swap service between same account characters? Lot of people made chars on full servers and then made an alt on a low pop. Ideally they would rather play on their "name" so can this be considered? #NewWorld
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Vincent
(@Vinnysucks182) reported
@playnewworld WHERES THE COMMUNICATION? GAME IS BROKEN. THOUSANDS GETTING ROLLED BACK LOSING HOURS OF PROGRESS. NO WORD FROM AMAZON.
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Alvin
(@MeruaA) reported
@playnewworld Can we please get an update about this failing to persist error? Multiple ppl have this issue.. we literally are broken chars that are unable to do anything except dupe gold. >.< this is actually unplayable.
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Ash 🔞
(@Caffeinate90Ash) reported
@playnewworld @playnewworld BRING YOUR SERVERS DOWN. Some of your players keep getting reset with zero progression and people are using this to also dupe. The damage will be irreversible at this point. #playnewworld #NewWorld
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Always the Vollain
(@Vol4LifeNDeath) reported
@savag3calib3r @playnewworld I know, but you’d thing the 30 series would be more powerful. I don’t think it’s a game issue moreso than a problem with the card. Buddy of mine has a 3090 and his gpu was pushing 99% usage. Reduced the quality and he’s riding 35% which is where I’m at.
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Halt_Yipp
(@Halt_Yipp) reported
@playnewworld #NewWorldMMO Please fix Repair Kits! They currently use Gold, even though they are not supposed to and there is no message that they are consuming Gold
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Robert Horvath
(@RobertHorvathTO) reported
@playnewworld ok i offically cant play my level 57 after transferring cause within 3-5 minutes it disconnects me.when are you going to fix this bug? if this bug is going to take too long to fix how about doing some type of copy of our toons so we can keep playing. thanks =)
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NiBanane
(@NibanaMusic) reported
@Dearan89 @Rodrigo_S_Dutra @playnewworld There is endgame (raiding, m+ and pvp), but because there's literally nothing else it makes wow boring as hell. No real interesting farm, no point doing m+ but score, pvp is broken, thorgast could have been awesome and it's mediocre at best etc ...
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Ash 🔞
(@Caffeinate90Ash) reported
@playnewworld People are using the roll back bug to dupe and buy out the entire trading post. Bring your servers down. Players will be ahead on gold now even if the cheaters are banned because any overpriced items will be bought. #PlayNewWorld #NewWorldMMO #NewWorld
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opinion person
(@0pinionperson) reported
@playnewworld When are you going to fix Outpost Rush? How can you have released this game and then disabled the only consistent PvP endgame for well over a week now? At least give us an update on it.
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Velvetted
(@Velvetted_) reported
@jamsTM @playnewworld Hello Jams! At first I thought the fans were the problem so I replaced it but the sound is still there. 🥺 The entire pc is new I bought it like last July lang.
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keshancs
(@keshancs) reported
@playnewworld Fix transfer lmao
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Steelcryo
(@Steelcryo) reported
@keshancs @playnewworld What's wrong with it? Love how often you see people telling Dev's to fix something, without actually explaining the issue.
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Farō 🈳
(@Anxmar) reported
@keshancs @playnewworld Fix ur mentality lmao
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Sara (snarky_one)
(@sarcastic_sara) reported
@playnewworld How about an update to the "Failed to Persist" error and the automatic rollback affecting a lot of transferred users?
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GreekTTV
(@GreekTtv) reported
@playnewworld Day 10 Faction token cap still bugged... is this ever getting a fix
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delutedsoul
(@delutedsoulRL) reported
@x_I_A_N_x @playnewworld Same issue!!!! Game is not playable for me. Also lost all my gold trying to buy something from trading post! This is crazy. I have spent so much time and money on this game!!!!!
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AGONY | PhantomzoneTV
(@Phantomzone_tv) reported
@playnewworld What happened to your game after this most recent update? Hardly had any bugs or issues and now all the sudden I have the cam Free Look while running bug, anytime I gather something I have to swap my weapons to be able to attack anything..etc.
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บีลูกกระจ็อกตำแหน่งนักเลียตีน
(@psycho_k1tten) reported
@playnewworld utopia so much lagging. Need some attention
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ThatBr1tGuy
(@ThatBr1tGuy) reported
@playnewworld Here come the ‘fix the game before adding skins’ comments
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Rene Haubiz
(@ReneHaubiz) reported
@playnewworld Guys!! please stop, next time you introduce something into the game think of solutions for problems that might arrise. I got tricked to transfer into the wrong server by my company, and now I am STUCK here w/o being able to move out..NOT EVEN PAYING FOR IT. /clap..
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A. T.
(@AdamTuxTengler) reported
@playnewworld 1/2 It's very good that you are setting ground for yourselves to fix the war performance issues. I don't see you adressing the problem that ppl can "work around" faction join lock through server transfer and ridiculously overpopulate a faction though. Additionally, do you think..
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Brad Bushard
(@Dragonlord_Brad) reported
@Demigod916 @thepixiewolfie @playnewworld Apparently transfer are broken anyways .so would not help him even if they did allow that. They really messing stuff up .
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Tj
(@czerobatman) reported
@playnewworld hey can we get the character transfer issues fixed.. I got sent to wrong server and now getting character cant' persist error. Lost ALOT of gold and progress when i logged out and back in today. This is NUTS