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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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xJJ
(@yNzx_CSGO) reported
@playnewworld Can't connect to EU Central either, problems with amazon login.
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Dave Is Here Right Now Man
(@Dave72770173) reported
@Ayo_ItzRed @playnewworld Not sure your point as all the patches have caused problems.
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PTdrak
(@pt_drak) reported
@playnewworld And accessing to you Forum also has a issue (I can't login into it) with my Amazon Login
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Jay
(@jayelkru) reported
@Dave72770173 @playnewworld It's not a new world issue. It's a Amazon server issue as a whole. The entire east coast is effected.
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Pamx
(@HStorevol) reported
@playnewworld The skins i bought and my marks have been removed from my account and none of your costumer services are working. Both Amazon Games Support and the forum will not let me log in, giving me error's like "Something went wrong! 500 ERROR Please try again later."
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Jasper pekkala
(@JasperPekkala) reported
@playnewworld I have the same Problem also all my skins are gone and all my marks of fortune Eu Central: Midgard + i cant even sign up to my amazon account says that "We have detected unusual activity on your account and have locked it temporarily."
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Tzunny
(@TzunnyNIB) reported
@playnewworld Lost all my skins on EU server, fix your bs game ffs or leave & let others capable doing it, geez !!!
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leoN
(@leonek_csgo) reported
@playnewworld EU Central have same problem.
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John Nunya
(@nunya_john) reported
@green_grow_ @playnewworld You just too stupid to understand the difference in server issues, and this not being a game issue?
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Evil Ping
(@PingEvil) reported
@playnewworld Cash store is not working either. But this is US West.
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BEZOOOZ
(@bezoooz) reported
@playnewworld My character is gone... and your support chat just gives an error when trying to open a ticket. Such a garb game. And the audacity to claim game of the year is laughable. How do you contact support or find out why your character is just gone??
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Hard TrAnCe DJ
(@HaRdTrAnCeDJ1) reported
@playnewworld What about the bloody lag on eu central?? It is unplayable
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Kaliitto
(@Kaliito_Val) reported
@PlagueTemplar @playnewworld Dude stfu. Online games like that have so much **** going on server side there are bound to be issues. Just put your big boy ******* on and wait for them to come out with an update on the crash that just happened
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Caniso
(@CanisoTweets) reported
@playnewworld EU aswell some login problems
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PTdrak
(@pt_drak) reported
@playnewworld And accessing the Forum also has a issue (I can't login into it)
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🎮Plague🎮
(@PlagueTemplar) reported
@playnewworld Issues? I can hardly believe it...
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kristoffer kochan
(@crisp_kochan) reported
@playnewworld Server EU-Harmonia has the same issues too. All my amazon gaming stuff is gone and the skins I payed for. In-game name is: YeetDabMcFapDab
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Victor Sevilla jr
(@warbloodz_) reported
@playnewworld since your website is bugged and doesn't allow me sign into the forums no it isn't just us-east that lost there skins I'm in us-west-celadon and got the same bug that there was an error sighed in all skins and currency were gone so fix all your server
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Yung Jackson
(@BigMaddTTV) reported
@playnewworld US east deipnias-ImBigMaddTTV. Please tell me the hours on this character aren’t going to be for nothing. Please fix
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Dave Is Here Right Now Man
(@Dave72770173) reported
@playnewworld New world is having an issue? Well I never. That's just absurd, new world has no issues.
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🐺Bacon The Slutsky💙 🔞
(@BaconTheHusky) reported
@playnewworld "a service" you mean, your service. You're shifting blame onto the same company lmao
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Fenidokh
(@fenidokh) reported
@playnewworld Same issue in EU-central :(
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Steve
(@TechToyTinker) reported
@playnewworld What gives with the constant problems? I understand bugs but this is getting out of hand already. Days without being able to use the AH or Furniture. Game offline. This is getting offensive. Maybe offer us refunds if this is going to continue please.
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Alex Moldt
(@Ace4D) reported
@playnewworld I have the same problem on EU central too
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iZemae
(@iZemae) reported
@playnewworld This issue is not just US-East. Same issues on EU! Error on login with no skins and shop tokens wiped to 0.
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Vicarious Male
(@VicariousMale) reported
@Litvan @playnewworld They literally said there’s a connectivity issue with the website. I had this problem aswell trying to start a thread and being unable to due to not buying NW on steam but on Amazons site. They’ll have it fixed soon no doubt.
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PTdrak
(@pt_drak) reported
@playnewworld [2021-12-07T17:40:00] [9420:27140:20211207,174000.816:ERROR main_win.inl:27] Initializing windows game crash uploader logging [2021-12-07T17:40:00] [9420:27140:20211207,174000.816:ERROR GameCrashUploader.cpp:47] GetUserStreamSources
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Patrick Schober
(@Firnunir) reported
@playnewworld My friends say they have little problems in EU too😔
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BEZOOOZ
(@bezoooz) reported
@playnewworld Yall are so late to address issues its ******* sad
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hannah__
(@bella4664) reported
@JasperPekkala @playnewworld Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.