New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/14/2025 23:45

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • yNzx_CSGO xJJ (@yNzx_CSGO) reported

    @playnewworld Can't connect to EU Central either, problems with amazon login.

  • Dave72770173 Dave Is Here Right Now Man (@Dave72770173) reported

    @Ayo_ItzRed @playnewworld Not sure your point as all the patches have caused problems.

  • pt_drak PTdrak (@pt_drak) reported

    @playnewworld And accessing to you Forum also has a issue (I can't login into it) with my Amazon Login

  • jayelkru Jay (@jayelkru) reported

    @Dave72770173 @playnewworld It's not a new world issue. It's a Amazon server issue as a whole. The entire east coast is effected.

  • HStorevol Pamx (@HStorevol) reported

    @playnewworld The skins i bought and my marks have been removed from my account and none of your costumer services are working. Both Amazon Games Support and the forum will not let me log in, giving me error's like "Something went wrong! 500 ERROR Please try again later."

  • JasperPekkala Jasper pekkala (@JasperPekkala) reported

    @playnewworld I have the same Problem also all my skins are gone and all my marks of fortune Eu Central: Midgard + i cant even sign up to my amazon account says that "We have detected unusual activity on your account and have locked it temporarily."

  • TzunnyNIB Tzunny (@TzunnyNIB) reported

    @playnewworld Lost all my skins on EU server, fix your bs game ffs or leave & let others capable doing it, geez !!!

  • leonek_csgo leoN (@leonek_csgo) reported

    @playnewworld EU Central have same problem.

  • nunya_john John Nunya (@nunya_john) reported

    @green_grow_ @playnewworld You just too stupid to understand the difference in server issues, and this not being a game issue?

  • PingEvil Evil Ping (@PingEvil) reported

    @playnewworld Cash store is not working either. But this is US West.

  • bezoooz BEZOOOZ (@bezoooz) reported

    @playnewworld My character is gone... and your support chat just gives an error when trying to open a ticket. Such a garb game. And the audacity to claim game of the year is laughable. How do you contact support or find out why your character is just gone??

  • HaRdTrAnCeDJ1 Hard TrAnCe DJ (@HaRdTrAnCeDJ1) reported

    @playnewworld What about the bloody lag on eu central?? It is unplayable

  • Kaliito_Val Kaliitto (@Kaliito_Val) reported

    @PlagueTemplar @playnewworld Dude stfu. Online games like that have so much **** going on server side there are bound to be issues. Just put your big boy ******* on and wait for them to come out with an update on the crash that just happened

  • CanisoTweets Caniso (@CanisoTweets) reported

    @playnewworld EU aswell some login problems

  • pt_drak PTdrak (@pt_drak) reported

    @playnewworld And accessing the Forum also has a issue (I can't login into it)

  • PlagueTemplar 🎮Plague🎮 (@PlagueTemplar) reported

    @playnewworld Issues? I can hardly believe it...

  • crisp_kochan kristoffer kochan (@crisp_kochan) reported

    @playnewworld Server EU-Harmonia has the same issues too. All my amazon gaming stuff is gone and the skins I payed for. In-game name is: YeetDabMcFapDab

  • warbloodz_ Victor Sevilla jr (@warbloodz_) reported

    @playnewworld since your website is bugged and doesn't allow me sign into the forums no it isn't just us-east that lost there skins I'm in us-west-celadon and got the same bug that there was an error sighed in all skins and currency were gone so fix all your server

  • BigMaddTTV Yung Jackson (@BigMaddTTV) reported

    @playnewworld US east deipnias-ImBigMaddTTV. Please tell me the hours on this character aren’t going to be for nothing. Please fix

  • Dave72770173 Dave Is Here Right Now Man (@Dave72770173) reported

    @playnewworld New world is having an issue? Well I never. That's just absurd, new world has no issues.

  • BaconTheHusky 🐺Bacon The Slutsky💙 🔞 (@BaconTheHusky) reported

    @playnewworld "a service" you mean, your service. You're shifting blame onto the same company lmao

  • fenidokh Fenidokh (@fenidokh) reported

    @playnewworld Same issue in EU-central :(

  • TechToyTinker Steve (@TechToyTinker) reported

    @playnewworld What gives with the constant problems? I understand bugs but this is getting out of hand already. Days without being able to use the AH or Furniture. Game offline. This is getting offensive. Maybe offer us refunds if this is going to continue please.

  • Ace4D Alex Moldt (@Ace4D) reported

    @playnewworld I have the same problem on EU central too

  • iZemae iZemae (@iZemae) reported

    @playnewworld This issue is not just US-East. Same issues on EU! Error on login with no skins and shop tokens wiped to 0.

  • VicariousMale Vicarious Male (@VicariousMale) reported

    @Litvan @playnewworld They literally said there’s a connectivity issue with the website. I had this problem aswell trying to start a thread and being unable to due to not buying NW on steam but on Amazons site. They’ll have it fixed soon no doubt.

  • pt_drak PTdrak (@pt_drak) reported

    @playnewworld [2021-12-07T17:40:00] [9420:27140:20211207,174000.816:ERROR main_win.inl:27] Initializing windows game crash uploader logging [2021-12-07T17:40:00] [9420:27140:20211207,174000.816:ERROR GameCrashUploader.cpp:47] GetUserStreamSources

  • Firnunir Patrick Schober (@Firnunir) reported

    @playnewworld My friends say they have little problems in EU too😔

  • bezoooz BEZOOOZ (@bezoooz) reported

    @playnewworld Yall are so late to address issues its ******* sad

  • bella4664 hannah__ (@bella4664) reported

    @JasperPekkala @playnewworld Dm @vaezil ASAP he help me solved my problem when I have similar issue with my locked account. His good and fast.