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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Khorne
(@Fallen_Justicar) reported
@playnewworld Been having issues with the market not giving my gold, already lost over 10k worth of gold from the market not working
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CringeStealer
(@K1llStealer) reported
@playnewworld Ice Gauntlet AoE damage not working properly, another existing bug since the beta when you leave a dungeon and your compass stops working, character randomly being stuck in a weird position while moving, trees not properly disappearing... How did these things go unnoticed?
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Symptomz
(@TheSymptomz) reported
I seriously have a problem.... I can't stop play @playnewworld....
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Epik
(@Epikh3llo) reported
@yozsh_ @playnewworld Yeah, was hoping they would throw out another patch like they did in the beta to fix 30series GPUs from bricking like my 3080ti did on Saturday
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DLFK
(@DLFK96) reported
@nicotwitchh @playnewworld Haven't experienced NA I'm on EU but I know someone who plays NA and they say some **** on there ***** up, they have less problem's playing on EU servers, I think it might be your particular server, want me to call Jeff?
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Collin Murray
(@collinmurray999) reported
@playnewworld Why has there been no news on the video card breaking issues with your game still going on? Clearly was not fixed and it’s more than just evga 3090s. Many of us posting on your forums and contacting the support team and still no answers or acknowledgment. Help?
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AlejandroCP
(@AlejandroCP23) reported
@playnewworld Hi! Great job guys, but did you fix the transation bug? At least in spanish version we are not able to ser perks percentages. It is quite anoyying. Thank you. Go on making Aetereum even better!!
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Einvar
(@yozsh_) reported
@playnewworld It's a pretty poor patch note their. Take a look to start balancing weapons guys. Those people running greataxe + lifestaff.... Deal a lot of damage then heal themselves so high.. Focus stats don't need that much to be broken?
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Q
(@n3v3rsummer) reported
@nicotwitchh @playnewworld Gross... sounds like some bad creep from a Programmer's nightmare. Hopefully it's an easy fix for ya.
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Quarantin0
(@40ozPhantom) reported
@Nametakensucks @playnewworld Amrine is still taking orbs and not letting anyone in on US-East Caeno, entire server is stuck at that part of the story. Fix your damn game.
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MrPenguin
(@MrPengu16868301) reported
@playnewworld Why am I concerned about that they only stated „free“ transfer at the very first post after launch and now talking about shop …. What was it again. Creating a problem artificial to offer the player a paid solution…
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Bolek Jura
(@BOLOYOO1) reported
@playnewworld You know what we are waiting for, so focus on that, cause it's your fault you even need to create it. So just fix your mistake, and let us transfer character asap.
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🔴 LIVE NOW | Kdog
(@KdogLive) reported
Worse lag than any of the beta wars, and it cost us our territory. I lost my first ever war as shotcaller... im dissapointed to say the least. PLEASE @playnewworld continue to work on the servers. Defending a fort is impossible if your t3 cannons are negated by lag/no-reg...
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ShinyBuffalo
(@ShinyBuffalo) reported
@playnewworld what about people not hearing any voicechat? seems to be a common problem when i looked it up and it still exists for me :(
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Ky_Million
(@Ky_Million) reported
@playnewworld 100s of people on my 2ndary server (Dis) are saying Amrine is not working at all, eats their orbs but won’t let anyone in- chat has been bitching (blunt I know) for 3 straight days literally all day about it. Just thought I’d pass it along ✊🏻
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Drackjo
(@ShadowGods1) reported
@playnewworld I guess they will also fix the fact that the people massively report from people of other guilds to get banned senselessly?
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THE KING OF GAMES💯✊
(@KingCedGaming) reported
@playnewworld Can we fix the compass bug lol i have gotten it multiple times where my resources and quest markers won't appear😐
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Anon
(@Anon97702769) reported
@playnewworld that was the update? better fix this ultra annoying Pop up for up coming wars wtf
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Peachy
(@JustPeachyy69) reported
@immortlREAPER86 @playnewworld I’m an American playing in Aus servers and my ping is 230. Sometimes unplayable. My boyfriend has to help me with most quests because even at level 24 some level 17-21 bosses will ******* when my lag gets bad
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Aardvark
(@Saint_Pootis) reported
@playnewworld The bug fixes and AFK prevention is good, however there is no QOL (Quality of life) changes, at all, in the patch notes. Please at least fix the tagging of enemy bosses not counting. Infuriating with outdoor bosses hitting and tanking but no credit of kill for xp, loot or quest.
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Liquid
(@___Liquid___) reported
@playnewworld my quest Travel To Brightwood and complete the trial of the Templar is bugged…..how do I fix it? Anyone? Anyone? Bueller?
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Vasil Angelov
(@Vaskata94) reported
@playnewworld Please fix the life staff lumberyard crash
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nE | Munkey
(@evilmunkey42) reported
@KryptechKnight @playnewworld Lol yeah I could see that being an issue. But I imagine if I'm playing at work, I'd be doing stuff close to towns and just grinding easy mats or something lol
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Liquid
(@___Liquid___) reported
@playnewworld Fix the covenant advancement template mission in bright wood… I’m stuck and can’t advance cause it doesn’t show anything… even restarted my game
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SpoopyJC🎃
(@TheAsianJC) reported
I was excited to do the Amrine expedition, but ran into a bug... It took my quest item and wouldn't let me in. Hope @playnewworld can fix it soon.
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Skaht Stamps 😷🏳️🌈🥞💖💛💙
(@Stamps1646) reported
@playnewworld Thank you. <3 Fixed an issue where the abandoning event notification could sometimes persist after the player abandoned the event.
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xdeede
(@djexperia) reported
@playnewworld 4 days of expeditions being completely unplayable on EU's Duat server due to some big expedition related lag....
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Peachy🍑
(@vipeachy) reported
Huge shout out to @Alexander_Locke for sitting down with me and showing me how to fix my stream!! Zander is so freaking genuinely kind and HELPFUL. LIKE DAMN. thank you 🥺 Turns out I don’t need a new graphics card or ANYTHING SUCKERS!!! @playnewworld streams coming SOOOON
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Lilian Mae Ball
(@MaegrenOfWithy) reported
@playnewworld that's all well and good but the territory influence mechanic is deeply deeply unpopular and yet you are saying that its working exactly as intended. Many established companies are close to giving up entirely on the territory and pvp unless and until you fix this.
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Einfachich
(@ZovKx) reported
@playnewworld RTX Cards Fixed from your Render Engine or still activ this Problem ? @playnewworld