New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/18/2025 02:35

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JacksonB017 Mr. Worldwide (@JacksonB017) reported

    @TwitchSmallsTV @playnewworld They posted an update, ran into issues in two regions with rush, being put on hold

  • WhoIsSaber1 WhoIsSaber (@WhoIsSaber1) reported

    @asavah_ @playnewworld I hope they don’t fix anything so more people will leave and I can mine in peace

  • Raif211 Raif21 (@Raif211) reported

    @lisuk94 @playnewworld They break more then they fix. I don’t know what games you play but this kind of thing literally kills game. They can’t even fine tune the game after release as they are still working week after week figuring out bugs only for other things to break

  • ChinlessNoKnees Brian (@ChinlessNoKnees) reported

    @playnewworld I'm getting an error that I still have stuff on the trading post but I've gotten rid of all the sell orders. Is this happening for anyone else?

  • NeonNightsz NeonNightss (@NeonNightsz) reported

    @playnewworld can y’all fix your ****, already had to wait two weeks for another bug just to wait again great game

  • DiezelGamingg Diezel (@DiezelGamingg) reported

    @playnewworld Don't worry guys we just have to wait another 7 days at 1am then a 5 hour maintenance just to add bug number 247 and fix nothing LMAO

  • sp4ce_Elf Elfie Slays (@sp4ce_Elf) reported

    @raufbeyy @playnewworld YEP IM HAVING THE EXACT SAME ERROR I HAVE ZERO BUY/SELL ORDERS

  • stuart88284494 stuart (@stuart88284494) reported

    @playnewworld a fast fix would be nice (HOTFIX) as my mates have transferred and I'm left on a dead French server

  • TerennNash Terenn Nash (@TerennNash) reported

    @playnewworld roll the servers back after this patch. too much broken, too much disrupted. territories gained or lost because of healing bugs.

  • JackGGibson Gibso (@JackGGibson) reported

    @playnewworld You seem to break more things than you fix with each update you put out...

  • 4amLonely Chris (@4amLonely) reported

    @WhoIsSaber1 @Bussingsucks @playnewworld Its sad cause the game is so great but people just cry over it. People don't realize that a game with this much in it will have issues, coding messes up. I got 402 hours and no game breaking tear causing issues

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld Finally a good patch! however, the life staff change was pretty silly considering you didn't fix the off-center cursor issue that is present in every single ranged weapon since the beginning of the game's release.

  • dkhomer86 Alan (@dkhomer86) reported

    @cutegiraffe6 @megilino @playnewworld Twitter in general is full of unhappy people, so why would you expect to see anything other than complaints and hate? I am personally having a blast playing New World and have no issues with the time frame it's taking them to work on issues.

  • aliciajeanss Alicia Jeans (@aliciajeanss) reported

    @playnewworld why is customer service so bad? There solution to everything is delete my character.

  • capahab33 meliora (@capahab33) reported

    @Raif211 @lisuk94 @playnewworld This happens literally in every other game. You don't have to be a coding genius to know fixing something breaks something. Be patient, they're not lazy nor are they running away with the money. They're actually trying to fix stuff every week.

  • Addlord Adrian-Lee Pedersen (@Addlord) reported

    @WhoIsSaber1 @SebastianvonRe1 @playnewworld I mean, the heal crouch exploit literally kills the pvp aspect of the game. They can’t wait weeks to fix it. Players won’t sit around waiting for it.

  • FatStewTtv FatStew (@FatStewTtv) reported

    @primegaming @playnewworld 230 hours in playing uncapped at 1440p and steaming in 1080p @60fps at the same time on a single pc and never had a single issue.

  • SchviftyFive Liz Olin (@SchviftyFive) reported

    Yooooo I'm done playing a laggy game that doesn't reward skill but exploits instead. PLEASE disable wars and fix the lag @amazongames @playnewworld

  • 2fitofi Touff (@2fitofi) reported

    @SayneHD @playnewworld I'm sorry but I manage to endure Dynasty and Well Guardian with the same problems as yours. Rn they need to fix these game breaking exploits. 😭

  • germanocassese TekkenJlN (@germanocassese) reported

    @playnewworld I've spent all of my azoth to remove trading post goods and put those into storage in multiple settlements, it says now i can't transfer even with no active trading post. Will be my character refunded? I want a fix now! @playnewworld

  • DrFitz Dr. Fitz (@DrFitz) reported

    @playnewworld Fix sacred ground and the 10,000 other bugs, morons.

  • WhoIsSaber1 WhoIsSaber (@WhoIsSaber1) reported

    @NinexKnuckles @playnewworld Agreed like I get it we all want the bugs fixed but the amount of people who come on here and say “you need to shut down the servers and fix wars ASAP I have a war in 2 hours” just need to relax and realize this is a casual laid back MMO

  • Gothalion Gothalion (@Gothalion) reported

    Done with @playnewworld until... **** I don't know. I love its foundation but every major system is broken on some core level. And when a major exploit is found, Amazon is unwilling to do emergency Maintenance.

  • Noobicron Noobicron (@Noobicron) reported

    @playnewworld Take the whole game down and fix the bugs. It gets worse every patch. Ice gauntlet barely works. Gems and perks are broken. Trade post is broken. It needs a LOT of love right now. Put transfers in the back burner if you need to and get this fixed.

  • WhoIsSaber1 WhoIsSaber (@WhoIsSaber1) reported

    @phkgmetomoon @playnewworld If there was no issues

  • KyleThatKyle Kyle (@KyleThatKyle) reported

    @Gothalion @playnewworld Yeah, I've taken a break from it because of that. No need to rush to max level when it's all broken.

  • MudcatTV MUDCAT (@MudcatTV) reported

    Yeah listen I'm done until you finish making your game @playnewworld. It's beyond broken. Should have never been released.

  • TraversingTark TraversingTarkov (@TraversingTark) reported

    Cant deal with the constant onslaught of bugs/glitches/issues with @playnewworld right now. Taking a break from the game until they figure out what they are doing. A damn shame. #NewWorldMMO

  • MiroeMotown Miroe Phillips (@MiroeMotown) reported

    @raufbeyy @playnewworld It’s because you’ve probably sold something last night and the money is still transferring to your char as a trading sell, hence the error message

  • germanocassese TekkenJlN (@germanocassese) reported

    @sp4ce_Elf @4amLonely @playnewworld they are universal, it's just not working,maybe restart the game...