New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 02/03/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • collinmurray999 Collin Murray (@collinmurray999) reported

    @playnewworld Seems like you failed to address the largest issue in this patch. Bricking people’s gpus. Please try again.

  • christopherJrg4 CJ (@christopherJrg4) reported

    @playnewworld Will you be doing any fixes for the latency issues with in dungeons on eu?

  • AlejandroCP23 AlejandroCP (@AlejandroCP23) reported

    @playnewworld Hi! Great job guys, but did you fix the transation bug? At least in spanish version we are not able to ser perks percentages. It is quite anoyying. Thank you. Go on making Aetereum even better!!

  • Saint_Pootis Aardvark (@Saint_Pootis) reported

    @playnewworld The bug fixes and AFK prevention is good, however there is no QOL (Quality of life) changes, at all, in the patch notes. Please at least fix the tagging of enemy bosses not counting. Infuriating with outdoor bosses hitting and tanking but no credit of kill for xp, loot or quest.

  • evilmunkey42 nE | Munkey (@evilmunkey42) reported

    @KryptechKnight @playnewworld Lol yeah I could see that being an issue. But I imagine if I'm playing at work, I'd be doing stuff close to towns and just grinding easy mats or something lol

  • BOLOYOO1 Bolek Jura (@BOLOYOO1) reported

    @playnewworld You know what we are waiting for, so focus on that, cause it's your fault you even need to create it. So just fix your mistake, and let us transfer character asap.

  • Vaskata94 Vasil Angelov (@Vaskata94) reported

    @playnewworld Please fix the life staff lumberyard crash

  • RhysEraGaming Rhysera (@RhysEraGaming) reported

    @playnewworld AFK Prevention when if I wanna make a sandwich I have to wait over 3hrs to get back in? Amazon, this is not a customer friendly approach when your servers have been the issue since day 1. Now you punish player who desperately want to play the game?

  • TheHappyPittie TheHappyPittie (@TheHappyPittie) reported

    @theshockcable @playnewworld Afkers hog up space that actual players could use. That is a huge issue…

  • DLFK96 DLFK (@DLFK96) reported

    @nicotwitchh @playnewworld Haven't experienced NA I'm on EU but I know someone who plays NA and they say some **** on there ***** up, they have less problem's playing on EU servers, I think it might be your particular server, want me to call Jeff?

  • ShadowGods1 Drackjo (@ShadowGods1) reported

    @playnewworld I guess they will also fix the fact that the people massively report from people of other guilds to get banned senselessly?

  • Epikh3llo Epik (@Epikh3llo) reported

    @yozsh_ @playnewworld Yeah, was hoping they would throw out another patch like they did in the beta to fix 30series GPUs from bricking like my 3080ti did on Saturday

  • collinmurray999 Collin Murray (@collinmurray999) reported

    @playnewworld Why has there been no news on the video card breaking issues with your game still going on? Clearly was not fixed and it’s more than just evga 3090s. Many of us posting on your forums and contacting the support team and still no answers or acknowledgment. Help?

  • K1llStealer CringeStealer (@K1llStealer) reported

    @playnewworld Ice Gauntlet AoE damage not working properly, another existing bug since the beta when you leave a dungeon and your compass stops working, character randomly being stuck in a weird position while moving, trees not properly disappearing... How did these things go unnoticed?

  • TheSymptomz Symptomz (@TheSymptomz) reported

    I seriously have a problem.... I can't stop play @playnewworld....

  • djexperia xdeede (@djexperia) reported

    @playnewworld 4 days of expeditions being completely unplayable on EU's Duat server due to some big expedition related lag....

  • KingCedGaming THE KING OF GAMES💯✊ (@KingCedGaming) reported

    @playnewworld Can we fix the compass bug lol i have gotten it multiple times where my resources and quest markers won't appear😐

  • ShinyBuffalo ShinyBuffalo (@ShinyBuffalo) reported

    @playnewworld what about people not hearing any voicechat? seems to be a common problem when i looked it up and it still exists for me :(

  • JustPeachyy69 Peachy (@JustPeachyy69) reported

    @immortlREAPER86 @playnewworld I’m an American playing in Aus servers and my ping is 230. Sometimes unplayable. My boyfriend has to help me with most quests because even at level 24 some level 17-21 bosses will ******* when my lag gets bad

  • n3v3rsummer Q (@n3v3rsummer) reported

    @nicotwitchh @playnewworld Gross... sounds like some bad creep from a Programmer's nightmare. Hopefully it's an easy fix for ya.

  • CrimsonDecoded Crimson Decoded (@CrimsonDecoded) reported

    @playnewworld So US East Dindymon has this weird bug where almost anyone who tries to enter Amrine Excavation gets their Tuning Orb eaten, but never actually gets pulled into the expedition, and has been for a couple days. Is this issue known and is there an ETA to a fix?

  • 40ozPhantom Quarantin0 (@40ozPhantom) reported

    @Nametakensucks @playnewworld Amrine is still taking orbs and not letting anyone in on US-East Caeno, entire server is stuck at that part of the story. Fix your damn game.

  • vipeachy Peachy🍑 (@vipeachy) reported

    Huge shout out to @Alexander_Locke for sitting down with me and showing me how to fix my stream!! Zander is so freaking genuinely kind and HELPFUL. LIKE DAMN. thank you 🥺 Turns out I don’t need a new graphics card or ANYTHING SUCKERS!!! @playnewworld streams coming SOOOON

  • MrPengu16868301 MrPenguin (@MrPengu16868301) reported

    @playnewworld Why am I concerned about that they only stated „free“ transfer at the very first post after launch and now talking about shop …. What was it again. Creating a problem artificial to offer the player a paid solution…

  • Fallen_Justicar Khorne (@Fallen_Justicar) reported

    @playnewworld Been having issues with the market not giving my gold, already lost over 10k worth of gold from the market not working

  • ZovKx Einfachich (@ZovKx) reported

    @playnewworld RTX Cards Fixed from your Render Engine or still activ this Problem ? @playnewworld

  • Ravezaar Ravezaar (@Ravezaar) reported

    @playnewworld I dont see a fix for the game-breaking "Abandoning Event" -bug or iam blind ? tought this would be priority 1

  • TheAsianJC SpoopyJC🎃 (@TheAsianJC) reported

    I was excited to do the Amrine expedition, but ran into a bug... It took my quest item and wouldn't let me in. Hope @playnewworld can fix it soon.

  • WigglesJust JustWiggles (@WigglesJust) reported

    @CringeyDad @playnewworld Is this a problem with the card manufacturers? The EVGA issue was only an issue due to a design defect on the card. I imagine this is the case again just more people have access to the game now than they did for the beta.

  • Anon97702769 Anon (@Anon97702769) reported

    @playnewworld that was the update? better fix this ultra annoying Pop up for up coming wars wtf