New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 08:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • sandlebar_kit F𝚛𝚎𝚎𝚍𝚘𝚖 L𝚒𝚔𝚎 𝚊 L𝚊𝚋 R𝚊𝚝 (@sandlebar_kit) reported

    @LilDiabloRIP @playnewworld Not with how you have allowed cheese builds like SnS + BB + hatchet + spear continue to exist in the game. Telegraph leaping strike, it’s the source of the problem for all these cheap easy kills.

  • Pwn114 Pwn1 (@Pwn114) reported

    @playnewworld Balance weapons? Fix bugs from 1.0? Unlucky

  • AlwaysTradeUp Matt Angele (@AlwaysTradeUp) reported

    @playnewworld It would be EGGcellent if you'd either fix or allow refunds for housing items. So many of the items in the Fate and Fortune bundle count as PETS and cannot be placed. Cosmic Armillary Dial, Fortune Scrying Table, Fateful Hourglass - all 'pets' according to AGS.

  • JUANDAVID15 David Ramirez (@JUANDAVID15) reported

    @qaycence @playnewworld Oh thought it was the same problem. Hopefully they help you with that, you don’t wanna start all over :/

  • agentfortyfour Landon Carriere (@agentfortyfour) reported

    @playnewworld Fix your economy. Crafted gear is worthless and good gear drops too easily.

  • Dumorte Du'morte 🇵🇷🇩🇴 (@Dumorte) reported

    @playnewworld Can you tell me what I'm doing wrong? I've farmed Malevolence for 100+ hours. Running with over 20% luck and never seen the weaponsmith pants. Meanwhile other people join in and 2 kills later get the pants. Please help. My spirit is broken.

  • universemonn UniverseMON (@universemonn) reported

    @playnewworld Please fix dsync for us OPR super laggy plaese please

  • martyseppy1552 martyseppy1552 (@martyseppy1552) reported

    I am not use to have off on a Thursday. It fix house up kinda day. I be lurking in streams today and maybe some @playnewworld too?

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Fix your game first

  • koopk1 koopk1 (@koopk1) reported

    @BagginsTV @playnewworld Did they fix the game yet or is there still no end game or reason to play it

  • Dynamyte8 Dynamyte (@Dynamyte8) reported

    @fpsdustikins @playnewworld Yeah, i figured that so then I checked out the trading post to see just how much stuff was there…or not there 😳. What server are you on? I’d take a queue right now in the east (which I do t think is an issue) 👍

  • iplushs I◾️H◾️S (@iplushs) reported

    @playnewworld What is going on ? A week ago bow rework was really good in PTR, now on PTR its broken again ! It feels clunky again worse than in live server

  • LJTLXIX LJTLXIX (@LJTLXIX) reported

    @playnewworld probable that AGS refuse to fix the bot issue because the player count would drop so low they would then have to defend the reasoning to corporate to keep the servers up at a loss. AGS support buying gold, RMT, and buying player power in New World.

  • Reverb_Ttv Reverb Gaming (@Reverb_Ttv) reported

    @playnewworld Please address the issue when deleting a duplicate item you have 1 is locked I go to delete duplicate and it deletes my fully upgraded LOCKED ITEM

  • TexTenno Tex_Tenno on PC (@TexTenno) reported

    Anyone else having connection issues on @playnewworld ?

  • EQN_13 Mike (@EQN_13) reported

    @MMORPGcom @playnewworld May as well stop working on this game. It’s so bad it lost 99.9% of its players. There’s no fix that will bring people back. They had a chance and blew it.

  • Krhusherr Krusher (@Krhusherr) reported

    Okay @playnewworld Hear me out. I really wanne play your game but if it crashes 3 times in a time span of 20min, I'm not really motivated to keep on trying. I hope u guys can fix the issue or tell me what i can do to fix it if the problem is on my end.

  • theinsdel Robert (@theinsdel) reported

    @_MeeRex @playnewworld sad that we cant change hairstyle in barber in game in town... :( have same problem but dont have enough strenght to make again 60

  • ShitterGeek Shitter Geek 🚀✊ YOUTUBER (@ShitterGeek) reported

    @gnufred @playnewworld The fact I have to do that for a game is a joke. I see where you're coming from and appreciate the info but no game should require me to use a third party streaming service for content. It's not fair on the people who don't want to give any minutes to twitch.

  • LJTLXIX LJTLXIX (@LJTLXIX) reported

    @playnewworld AGS refuse to fix the bot issue because the player count would drop so low they would then have to defend the reasoning to corporate to keep the servers up at a loss. AGS support buying gold, RMT, and buying player power in New World.

  • PhillGamingTV Phill LFC (@PhillGamingTV) reported

    @playnewworld @audiogang Why cant i connect to servers are they down? Cant press play my charactor dont show and in server region box says server connection error

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld I love how grav well got fixed in like 4 days but IG and VG have been broken for almost 2 months now and y'all have done nothing. Smh, games on ******* life support at this point. And still no change to 24 our transfer token.

  • GregAalberts ƃǝɹפ (@GregAalberts) reported

    @playnewworld Broken weapon combos that the dev echo chamber thinks ‘is fine’. Real world vs more echo chamber

  • SixersInThree Hol' Up (@SixersInThree) reported

    @Suit_2021 @playnewworld That's their problem lol

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @FairuzaGoes @playnewworld They say that **** every patch but it's never actually fixed, just like desync and the rest of there problems they refuse to address

  • Decode_RL Decode (@Decode_RL) reported

    @playnewworld Maybe a fix on the Blunderbuss damage so it doesn't do 12k damage in one combo to 300 constitution heavy players

  • Mr_Hydrate MrHydrate (@Mr_Hydrate) reported

    @Nash_Got_Lucky @playnewworld 100% and why it keeps dying and i play less and less. The problem isn't the game its the Dev team and Amazon games taking way to long to fix things or plan ahead of a downward trend. The game is failing cause of them not the players.. We want to play but what is there to play?

  • atreois AtreoisCis (@atreois) reported

    @playnewworld are you going to fix the ******* infinite loading screen bug after respawning on camp some day or what?

  • LJTLXIX LJTLXIX (@LJTLXIX) reported

    @playnewworld Probably that AGS refuse to fix the bot issue because the player count would drop so low they would then have to defend the reasoning to corporate to keep the servers up at a loss. AGS support buying gold, RMT, and buying player power in New World.

  • _Leiloni Leiloni (@_Leiloni) reported

    @playnewworld Trying to connect to Valhalla and login server appears to be down.