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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Chinese Government
(@ChineseGovernm6) reported
@playnewworld fix well guardian quest u dumb fks
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Misfit
(@RuflessMisfit) reported
please hurry up and fix outpost rush permanently its the only fun thing to do right now in this game @playnewworld
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Zelge
(@Zelge_) reported
@playnewworld You guys fix this yet? or is this a wait till maintenance now? You know you can fix things off maintenance days as this is a new game and downtime is to be expected.
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Bing Loisaga
(@BingLoisaga) reported
@NVIDIAGFN @playnewworld Getting this error 0x000001F8 in all games... what now?
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Billy Baretta
(@Baretta_Billy) reported
@playnewworld When you will be fixing the "25K Fraction token bug". its alive since 3 weeks no communication on forum.... no fix since 2 patches. its maincontent which is not working for L60 players... Plz Reply*
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Marlena
(@MarlenaAyy) reported
Hey @playnewworld @AMZNGameStudios can you fix the AOE bug during wars?!? People are exploiting it like crazy and I’m tired of losing territories/being in a war for 5 minutes before we lose due to this.
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PeoplesYT🐤
(@PeoplesYT) reported
from
Austin, Texas
@Knucklsi @playnewworld I haven’t had any issues thankfully
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Somerandompirate
(@Somerandompira1) reported
@tilaic @czerobatman @playnewworld Yea kinda crazy how the shop is always working fine in these games never an issue taking more money
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NE_Arclight
(@NE_Arclight) reported
@playnewworld @Sacriel Guess we didnt fix that boxing exploit? Every war on our server its being using....Orun Marauders Just abused in 5 wars today.
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Kartacs
(@Kartacs86) reported
@NVIDIAGFN @playnewworld When fixed the 100% GPU problem in game?
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sussy baja blast
(@hashibiraa) reported
@playnewworld when fighting empress zhou in the second phase multiple people in my party have crashed at one point or another please fix!! Also add a longer cool down for her pink abilities cause this is overkill and it’s difficult to get any hits in even for a group of 60s
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Aodan
(@AodanTV) reported
@ButterGamingTV @playnewworld It's hard to prove because of lag, but going through my VOD it felt pretty intentional that they did this exactly. The biggest issue is the hit reg, so we see them on the point, trying to kill them after taking their backline out, and just no one is dying.
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Junior
(@Juniorlmaolol) reported
please fix the trading post bug in windsward @playnewworld
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Reformed Larkos
(@carlitros004) reported
@NVIDIAGFN @playnewworld the EU server are so bad. Long queue time due to the lastest update and very lag pls fix it
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CozminFatul
(@Knucklsi) reported
@PeoplesYT @playnewworld Its a ducking **** show. The PVP, and wars are broken AF. The Lag is insanely crazy, just unplayable. The same with the PVP runs over the territories.
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syckle
(@Syck1e) reported
Just lost Windsward bc ice gauntlet is bugged as hell. @playnewworld Please fix your game or a lot of people will quit.
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memoli 蓝🕷️👓红 8964
(@memoli_8964) reported
@playnewworld Please fix 25k token cap when commander😭😭😭
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CozminFatul
(@Knucklsi) reported
@PeoplesYT @playnewworld Then probably the performance is different from server to server 😟 my entire company has huge lag and screen freezes in PvP
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Shazam
(@ShazamOnTwitch) reported
@Kephrii @playnewworld So from my discovery with my evga 3090 I made sure my firmware was updated and turned off my overclocks haven’t had any problems with the game. Before when I didn’t update my firmware my card would have the problems with halo mcc and almost Bricked it.
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Shazam
(@ShazamOnTwitch) reported
@Kephrii @playnewworld Now I don’t have those problems no more Radom black screens fans to 100% and have to hard reboot
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Jake
(@Leifacche1) reported
@TheNamessJT @NVIDIAGFN @playnewworld It's a simple fix of turning player nameplates down. Even from 15 to 10 mine upped massively
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Logan Smith
(@Label07) reported
@playnewworld Please fix the improper capping of Faction currency! Got "Commander" rank (should be called Warlord :)) in Marauders and tokens are capped at 25k still...
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Frank Arnum
(@FrankArnum) reported
@playnewworld Do you guys have any idea when you will get the transfers fixed? Was hoping to transfer this weekend and you still haven't fixed the issue from Thursday. Please I need to play with my friends. This is just making me not want to play anymore... HELP!
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Spooky Boogie v
(@TheVoidedSpooky) reported
@playnewworld Any insight on why I am getting a "Character_Service_Failure" error? I was fine just about 4 hours ago, took a nap, and now I'm getting this error.
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Robert Galvan
(@robdavidg1375) reported
@playnewworld so whats up with players during war able to spam a certain skill and straight up cheat to win, yall need to fix this ****!
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Claylol
(@Claylolxtv) reported
@playnewworld Is there any info on when will the "Dissapeared Houses" appear again? can we purchase the same house and get refunded the cost so we can continue playing? having not enough storage and having to wait to fix a house that dissapeared is depressing
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Tracerz
(@TracerzGG) reported
@playnewworld sooo are y’all gonna make a comment on falias server suddenly going offline for 7-10 min when every other server wasn’t having an issue? Like we lost a 5 attack win streak because of it. Just would like to know why it happened?
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PandaGaming4fun
(@LGaming4fun) reported
@Future6602 @playnewworld its game breaking and they need to fix this along with the fishing hotspots again!
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Monkeee
(@ReligionOfSteve) reported
@playnewworld Fix the economy!
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Austin
(@TheBobTheDoctor) reported
@playnewworld @AMZNGameStudios PLEASE INVESTIGATE OLYMPUS SERVER, DEFINITELY FISHY STUFF GOING ON 2 WARS DEFAULTED TO LOSS BEFORE THEY EVEN START! Server: Olympus US - East Name: ThebobthedoctorTTV ISSUE: SERVER CRASH?