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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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6xchampsPATS
(@pats401Fan) reported
@ZekeGamerz @playnewworld How is that fair when there is so many others experiencing issues
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Sublime
(@SublimePerfecte) reported
@playnewworld @TafferLIVE I think not having mounts is better. The problem with modern mmos could be that its too hard to get immersed because you dont get "a sense of world" since you can always ride or fly away to your next objective. Walking creates immersion and localization i suspect.
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Brandon Wells
(@BrandonWells01) reported
@playnewworld I think the biggest problem is going to be when a streaming joins a world and his/her community all join the same faction. It is going to make it impossible for other small factions to take over.
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Zeke
(@ZekeGamerz) reported
@Synth_Gaming89 @playnewworld If its an issue for some and not for others then thats not a critical issue. Yes it needs fixed. Yes they can do it in the next 2 weeks. No the game does not need a delay to do so. The game is completely fine besides for some people stating they are lagging. Can be fixed easy.
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Akkeron
(@akkeron3) reported
@playnewworld the game is good, fix the bugs and release, stop procrastinating, double staff if necessary, respect the deadline and stop being afraid of spoiled streamers. good work.
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Marek Langer
(@MarekLanger12) reported
@playnewworld How is open beta worse then closed beta? Servers are lagging so much, also a ton of new bugs. It is really a disappointment tbh. Hopefully you can fix this before the release. (Server: Fae)
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Antonio Freire
(@assenfreire) reported
@playnewworld Just don’t delay it again… Launch and fix bugs live…
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Lloyd Williams
(@lloydcars) reported
@playnewworld Got to Level 25 and did the first Expedition it was a blast looking forward to some QOL updates and the audio bug fix mainly but looking forward to release :)
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8gambit
(@8_gambit) reported
@GToumanoff @playnewworld Don't you think that would introduce more problems than solve? Anyone would be able to flag/unflag. It would kill openworld PvP and replace it basically with duels. You should give group PvP a shot. It's fun and it introduces more strategy. (For group v group ofc)
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xSHIMRAx
(@xSHIMRAx) reported
Ok so I’ll say it, the people whining about the open BETA of @playnewworld saying it’s to buggy etc..ITS A BETA NOT THE FULL RELEASE! Quit crying and play the beta and leave FEEDBACK so they know what to fix. ALSO this beta was to test servers, bugs, etc. QUIT ACTING SO ENTITLED!
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Jediandy
(@JediandyTV) reported
@playnewworld Thanks for making it available. I went into the beta totally blind to what the game was about (a friend had raved about it so I wanted to give it a try). I was very happy with my experience, save a few issues which I raised in the survey. I’m excited for the end of the month 👍🏻
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Gack NSDW
(@Gackalicious) reported
@ZekeGamerz @playnewworld They just need to fix a couple things like a sound glitch and some broken quests I think they should be able to release on 28th
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tuukka
(@KookasKukko) reported
@MarekLanger12 @playnewworld i had pretty much no bugs or issues game sure needs some polishing but its looking good
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Viley
(@VileySerpa) reported
@playnewworld Game is in pretty good shape, a few bugs but it can be easily fix. Also, please don't put mounts in the game, there is no need at all for it.
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DeeSportsGaming
(@DeeSportsGaming) reported
@playnewworld not sure if you’ll ever see this but some simple QoL for Companies: - Company Treasury Log (to see who has donated what) - Company message of the day fix (won’t let you type) - Company Crests (please bring back letters) Appreciate all you do, love DSG 🧡
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Lynn
(@linaori_lynn) reported
@rdevil44 @VashurinM @playnewworld I read that they are aware of the performance issues, so who knows if it'll be fixed. They did fix a bunch of issues in a short amount of time between closed and open
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Nicobay
(@Nicobay5) reported
@playnewworld all those new about glitch and exploit are honestly a big worry . WHAT amazon will do to people that would use exploit/glitch ? WHAT they will do if the whole economy is f*cked because of those who cheated ? WHAT they will do against bot farmer ? thk for anwser
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Chappell
(@lChappelll1) reported
@Tour133 @playnewworld @OhMisty_ As much i want it out this month it's really not ready, ppl saying they had no issues clearly didn't do any proper tests other than running around doing PVE stuff. Weapons were bugged, Audio is bugged, quests were bugged, Wars were bugged to the point u couldn't shoot cannons
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No Name
(@NoName98208906) reported
@playnewworld Fix your game please, and dno't delay or delayed with open beta all time, unlike that we will hate your game ...
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Xandaozinho
(@Xandaozinh0) reported
is it just me or is the RTX 3000 series having FPS issues in the game? I'm worried because in other games it runs smoothly but in cities or places with many players the FPS drops a lot... that a problem between the 3000 in the game or is my pc ? @playnewworld amazing game btw
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DgtlShark
(@Zachary36049130) reported
@playnewworld To tell you to fix your window mode, fix the FPS issues, and add a 2hand sword. Other than that I guess I am ready for the 28th. No need to burn myself out. I'll let the others get to the end of the game lol
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No Name
(@NoName98208906) reported
@playnewworld Fix your game please, and don't delay or delayed with open beta all time, unlike that we will hate your game ...
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toljar
(@toljar) reported
@playnewworld Hey can ya'll explain how to use the guild management system, or is it broken? I cannot assign permissions to other ranks. You click the check mark, and it shows you made a change... but nothing saves.
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Geek Gamer
(@GeekGamerTR) reported
@playnewworld Just fix bugs ,exploits and glitchs @playnewworld There are much much more bugs than closed beta
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yes
(@Davos62758511) reported
@playnewworld now fix the audio and dodge bug 🔫
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henry73
(@henry7310) reported
@ZekeGamerz @playnewworld So you know most players Zeke? 90% in fact? If I take a small sampling of people I know who are testing the game, about 10 of the 20 are having serious issues. That’s 50%. But since you know ALL players, we will go with your 90%
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masv
(@marcolas1994) reported
@MarekLanger12 @playnewworld to be honest i feel the the same. looks like they waste 1 month to nerf a lot of stuff's and keep the bugs in game. still a good game and i hope they can fix it in time
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클에아
(@Cassara71) reported
@MarekLanger12 @playnewworld They're working on performance. Bugs happen, at least they didn't fix a tiny bug and cause combat to break. Beta is to find and report bugs, not be bug free, it's not release.
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Revenant Kitsune
(@SenseiSteeltail) reported
@playnewworld My agenda is to hope you all don't push the game back yet again. Game is beautiful and I've only encountered a handful of small bugs.. basically nothing that should take major work to fix.
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VexImmortalis
(@VImmortalis) reported
@ZoeLinda_ @playnewworld "You need thicker skin so I don't have to address my issues with being wilfuly ignorant"