New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/12/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • PawizardCPvP Pawizard (Danny) (@PawizardCPvP) reported

    @playnewworld Unsure if others have reported, but there seems to be an issue with New World and Razer Synapse compatible mainly Razer Cortex and it causes complete crashes making me requeue sadly!

  • samz_rl Samz (@samz_rl) reported

    @playnewworld this game gonna die because you queues if you do not fix that

  • Sam_Isaac8 Sam (@Sam_Isaac8) reported

    @playnewworld @Mevolent_ Great to see how serious the dev team is taking these issues. Maybe fix your broken game instead of insulting your fans who paid 40€ for your crap. Thieves.

  • FyrFighterT FyrFighter VFL (@FyrFighterT) reported

    @playnewworld Fix the server problem, dont come up with dumb soloto create more of the problem!

  • Moveth Oiteluveth's (@Moveth) reported

    Waited for 3 hours through a 900 person queue just for it to disconnect me when I was 3rd in line. **** @playnewworld. Your company has more resources than literally ANY OTHER ON THIS ENTIRE PLANET. Fix your ******* **** idiots.

  • DankDylan99 DankDylan (@DankDylan99) reported

    @playnewworld the xibalba server is having massive ping issues. Everyone in global is talking ab it too

  • VileySerpa Viley (@VileySerpa) reported

    @playnewworld Guys, what about the EXTREME lag that ALL SA players are facing? Almost 1 week and we had no answer until now...

  • ziyad123132 Z (@ziyad123132) reported

    @playnewworld @yesYesYYYEEESSS pls ffs fix amrine dungeon its bugg

  • SacreddUK nathan. (@SacreddUK) reported

    @playnewworld who would I contact with an issue redeeming my Twitch skin drops, I've watched the required amount of time etc and on twitch showing all my drops redeemed, My account is linked and I received the twitch prime exclusive skins, just not the drops?

  • justin_neal Justin Neal (@justin_neal) reported

    @playnewworld First expedition is unplayable on Charbydis due to lag.

  • Clicks_42 HYDRATE 🇺🇸 (@Clicks_42) reported

    @playnewworld increase the cap and you wont have these issues. i hate afkers as much as the next guy, but the afkers are a side effect, not the issue

  • _TrustyTea TrustyTea (@_TrustyTea) reported

    @playnewworld have you guys acknowledged the lag in dungeons? It is 100% UNPLAYABLE.... Nobody can complete it, can't continue the MSQ

  • BestCoastGamin Best Coast (@BestCoastGamin) reported

    @playnewworld Can you guys fix the Aukumea server the instances are desynced by 5 seconds we all can't do any expeditions. Thank you.

  • SirXudes xudes (@SirXudes) reported

    @BrianClough_IRE @playnewworld Yea but the fix then would be to move servers to play with your friends/guild meaning 100 people (if the guild is full) are moving servers which doesn't fix anything but just create problems on another server. They need to up the server capacity by atleast 4x the current amount

  • loa_cx xLOACx (@loa_cx) reported

    @playnewworld Imagine lagging out crashing or just simply getting off the game, just to have to wait 4-10 hours to play the game again. Opening up new worlds, letting players switch worlds isn’t going to fix anything for players who have put 60+ hours in on their world with their company.

  • achillesx90 Vinh (@achillesx90) reported

    @playnewworld Is the Australian server down? I cannot find my world!

  • CampbellKingdom CampbellKingdom (@CampbellKingdom) reported

    @BraincageGaming @playnewworld The Expedition lag has been so bad we didn't even notice the issue you're describing. We also have had a mix of ranged/melee so not so many people stacked up so maybe that helps.

  • PawsTTV Paws (@PawsTTV) reported

    For a game that prides itself on the war aspect and territory control, honestly I feel disappointed to have a server restart in the middle of the war. For a PvE problem that's been an issue for days. OK! I'm disappointed #PLAYNEWWORLD

  • FrenzyNW Frenzy on New World 🛠️ (@FrenzyNW) reported

    100.2 Hours played of @playnewworld out of a potential 128 since Tuesday @ 8am.. I don't have a problem, I swear..

  • itsdtox DTOX 🚀 (@itsdtox) reported

    @Teknifye @playnewworld That's exactly my thoughts. It doesn't really feel rewarding as you grind/level. The leveling milestone aren't enough. A good MMO needs a good time sink, but having something more to break up the monotony while also levelling would be nice. Typical problem with most MMORPG's.

  • Unkownperson101 Unkownperson101 (@Unkownperson101) reported

    @playnewworld I agree that people auto running on wall os a problem but the queue is the main problem that only issues relays on you development team that needs to fix and fix fast.

  • Perry81110828 Anu-Ambrose (@Perry81110828) reported

    @playnewworld SERVER MESHING - dont point the finger at the players who have to wait hours regardless of Macros. I should be able to walk my dog and come home to continue my session without waiting 2.5 hours. This is a Amazon problem, not the players.

  • DyinFish Fish (@DyinFish) reported

    @relegand @Twitch @playnewworld Mines not having any issues probably because I put low graphics and 60 fps. The game still feels and runs great though.

  • FyrFighterT FyrFighter VFL (@FyrFighterT) reported

    @playnewworld Fix the server problem, dont come up with dumb solutions create more of the problem! You are treating the symptoms and not the disease.

  • DeadEyeDanFB DeadEye Dan (@DeadEyeDanFB) reported

    @playnewworld I've just been kicked again as Factions go to War now I'm in a Que of over 900+ Thanks for not putting a timer on crash outs so your place doesn't get taken. My stream is f**ked now.

  • BattleStation_1 BattleStation1 (@BattleStation_1) reported

    @SheepDenTV @playnewworld Unfortunately This is a perfect storm people are scared to sit in a 2-3 hour queue but yet still have IRL stuff to do. I really hope New World fixes these issues. a 10-20 min wait for queues are fine but exceeding that is to much.

  • S1rTitan SirTitan 🐺🐺🐺 (@S1rTitan) reported

    @playnewworld Wars need to be fixed. Need some balance on Axe/Life staff. So many broken things in this game...

  • Veritas689 Veritas (@Veritas689) reported

    @playnewworld Could you think about adding a reconnect feature of sorts? i.e when people dc and it's not their fault and it might be a server issue or the game in general?

  • Mustii_66 Musti 🇵🇸 (@Mustii_66) reported

    @playnewworld Messed up tbh. People are doing everything simply to prevent falling into a 5 hour login Q which also fails 90% of the time after a few hours. Increase the damn server cap.

  • chosenome35 Chosenome35 (@chosenome35) reported

    @maarten_2020 @playnewworld Then continue to whine idk what to tell you, they said what server size was going to be y'all decided to play on one server that's nobodies issue but yours.