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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Noah Tatoyian
(@FuTuReChAsEr99) reported
@ShawnBradleyK @shawnwsl1 @playnewworld Yeah I’m having the same issue
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Jake
(@Jake80383670) reported
@playnewworld Your game isn't working due to the steam update and the anti cheat software. Its impossible to log in. This needs to be fixed ASAP and shouldn't even be an issue. Relying on 3 servers for your game to run is ridiculous FYI.
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Devyn B
(@devynthedm) reported
@playnewworld Fix your game please! You can't even load in properly.
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rocko
(@spookyrocko) reported
@creativem0dz @playnewworld same issue here @playnewworld
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shawnwsl
(@shawnwsl1) reported
@playnewworld steam updated today i keep getting unrecoverable error steam must be running to play this game. and then it says untrusted system file. did all the verify integrity/ reinstall etc. nothing works... anyone has a solution???
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Connor 🐝🇻🇦
(@Shrimp_Tako_) reported
@titan_cosplay @playnewworld It happens with any game that has EAC. It’s a steam problem not New World
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Deven Greenawalt
(@DevenSabertooth) reported
@playnewworld @SerMedieval cannot play the game due to EAC issue :(
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BigKalob09
(@xFatAssassin) reported
@playnewworld @Steam I keep getting the error "steam must've running to play". I've reinstalled steam, new world. Verified files for the game what can I do to fix this?
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Devyn B
(@devynthedm) reported
@playnewworld please fix your game so people can actually log in. So far a big waste of money...
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NSG_NaPPy
(@NSG_NaPPy) reported
@iamKN568 @playnewworld @Steam_Support Same, had no issues before Steam update
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NSG_NaPPy
(@NSG_NaPPy) reported
@TotalWattage @playnewworld Same error message for me. Restarted steam , pc, verified files, ran as admin, etc. nothing working.
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SlunkBucket
(@BucketSlunk) reported
@playnewworld Yo... Steam update is killing players ability to play. Can we get a fix for this asap, my whole discord server is unable to play the game.
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satta
(@sattatv) reported
@playnewworld It appears the latest update broke Anti-Cheat and a whole bunch of people can't log-in due to a error message "Not logged into steam" and googled suggestions are not fixing it.. Is there an ETA on the fix please?
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Faisal Septim
(@896aetas) reported
@Ash01190356 @playnewworld @SerMedieval same issue
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Pagong
(@Pagongg) reported
@playnewworld Hey your game is broken cant launch the game. unrecoverable error **** Unistall and reinstall does nothing
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Chris The Ruler
(@_EndOfTheTunnel) reported
@playnewworld fix your game for steam😤😤😤🤬🤬🤬🤬
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Noah Tatoyian
(@FuTuReChAsEr99) reported
@shawnwsl1 @playnewworld Yeah that’s what I was saying after I did that it just says that when I try and join the server so I think it’s just ****** and we have to wait until new world wants to fix it.
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prec1no
(@prec1no) reported
Hello from Brazil @Steam I would like to play @playnewworld . Can you do something about the problem??
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TheUnicornPharaoh
(@UnicornPharaoh) reported
anyone else having issues with @playnewworld on steam giving false @TeddyEAC errors and not letting you start the game??
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Epsy
(@Epsy_) reported
Hey @Steam nice update. How I can’t even boot @playnewworld fix this I am an addict
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MadBadHated
(@TheFakeMadBad) reported
@playnewworld Easy Anti Cheat is blocking steam after an update. Any eta on a fix?
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shawnwsl
(@shawnwsl1) reported
@FuTuReChAsEr99 @playnewworld wait now i have a problem. in game it says connection error/ connection registration did not arrive in time: CalendarConnectedMSG lol wat
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Antonio Sandoval
(@Brewsumn) reported
@playnewworld Unrecoverable ERROR??
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Clayton Redmon
(@Teh_Clay) reported
@TeddyEAC @Steam @playnewworld Found work around you need. I had a buddy send me his steam file since he hasn't updated steam yet and i removed the file it's saying is causing issue and replaced it with his and i just launched game no problem. Send me a dm I'll send you the file.
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arin
(@arinchad) reported
@playnewworld Getting an error to play in Steam from, I am
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TheTrey
(@InsertProfile) reported
@NSG_NaPPy @playnewworld I think it has to do something with the latest update. hopefully they can fix this.
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Matt
(@DocG589) reported
@Steam Is anything being done about all of us who are unable to play @playnewworld because of your update? When can we expect a fix? When can I expect to be compensated for not being able to play the game that I own because of you?
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Courtney Statler
(@WildSideC) reported
@playnewworld steam updated and now can't play. fix it please
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yeezyfbaby
(@1800blockyeezy) reported
.@playnewworld hey what’s up with the ‘steam must be running’ error code I’m tryna #playnewworld but I can’t :/
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MrDaSpookguiin👻🐧
(@MrDaPenguiin) reported
Getting that "must launch steam" error on @playnewworld to tired to figure this out...ill try again tomorrow ...