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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jon
(@Lyrcmck) reported
@shagkie @Riptide_Rider @playnewworld To be fair, if I had known you could do that I would've. I finally got into a server after 7 hours of queueing (I'd been kicked from queue a few times due to an error) and when I was away for 15-20 minutes making dinner, I got kicked from the server for being AFK.
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YaBoiLight
(@Dalightnin) reported
@playnewworld Server NA East Nunne Chaha The first expedition is glitched and is not synced, we cannot finish the dungeon due to this issue, also we are given God mode upon leaving said dungeon!! Please put us in an emergency maintenance and fix this issue!!!!
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Harold(parody)
(@Harold_TDI) reported
@playnewworld ******* get off my server also **** you @shroud I waited 3 hours for the game to crash when I loaded In. p.s going in/out of amrine crashed the game
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Matthew
(@mtteux_) reported
@playnewworld SA server need a fix in dungeons lvl 25!!
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Jerec Suron
(@JerecSuron) reported
@mistermfmike @TravisGWG @playnewworld And I don't think the time off is and issue virtually no queue all morning US hours. It wasn't until afternoon time did a queue start forming. As people got off work.
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🥛 CookeeIVIoNstER 🍪
(@CookeeIVIoNstER) reported
@Ky_Million @pauljc26 @playnewworld Right, IF that solved the problem and we don't run into the same issue. And exactly, 2 days is a blip in time of an MMO, which is why my point to have to grind back up for a THIRD time, within that time, is utterly ridiculous. The beta should be the only aspect that wipes prog.
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Daniel Reese
(@DanielR17869810) reported
@playnewworld I’d like to know why, after waiting 2.5 hrs, I would hit #6 in queue and then it kicks me out due to “failed to login?” I get back in to a queue at 1100 after already waiting the first time starting at 1800. Something needs to be fixed.
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Ryan
(@ryan_mack13) reported
@playnewworld I just waited in queue for 3 and a half hours just to get a failed to login error. Let me switch servers ASAP
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Zach
(@Manacaym) reported
@playnewworld More servers wont fix this issues! stop adding more servers you'll have to merge to high pop servers and run into this issue again!
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simplify20
(@simplify204) reported
@playnewworld Overall loving you world few bugs that need to be fixed Get to Q. fix The wait long to get in
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〰️
(@danielkkkkj) reported
@playnewworld 2 days without being able to finish the amrine excavation is disgusting but I still love u guys (br server KIGAL, pls fix it)
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Jon
(@Lyrcmck) reported
@playnewworld Server capacity is the issue
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Rusty Shackleford
(@RedDeadRabbit) reported
i cant wait until the 30 day honeymoon kids go back to playing Warzone and Fortnite and leave @playnewworld so those of us actually trying to put some time into the game dont have to sit through 2 hour+ login queues.
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SMOOOTH ⚜️
(@smooothoperata_) reported
@playnewworld Y’all they have to solve one problem at a time. The long ques are the bigger issue
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👽 Rhodes 👽
(@Rhodes_Corpus) reported
@playnewworld No one cares, fix the current servers or start letting people transfer to different server
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Cαuã Picєtti
(@cauapicetti) reported
@playnewworld I'm getting fatal error everytime i try to log in. I wait in queue and when i try to get in, it happens.
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BigDaddyC
(@CCBigD) reported
@Nullsan_NA @playnewworld What are the errors you are having? Genuinely curious.
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Erich Boldt Jr
(@boldtinohio) reported
@playnewworld @playnewworld Am I supposed to start a third Character just to play? I mean seriously? I understand the issues with game launch but I have been in queue for 5 hours.
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Jerec Suron
(@JerecSuron) reported
@mistermfmike @TravisGWG @playnewworld Honestly, more servers, and free transfer isn't a solution. My company took territory day 1. So moving at this point isn't an option. It pretty depressing when your best friends can't login to join you. They need to figure out a better capacity.
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MonocleMaster
(@MonocelM) reported
@playnewworld Company invites are not showing up for me. Is this a common issue?
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Peekinho
(@peekinhorj) reported
@rs1ega @playnewworld Server taporloka have the same problem @playnewworld
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Ezekiel Birch
(@BirchEzekiel) reported
@Warmast44200762 @playnewworld I was reading another post that this is the plan but if they allow everyone to transfer, it will overload the new servers and have the same problem. They need to find a balance before they can allow people to transfer around.
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ValkanGaming
(@Valkan_Gaming) reported
@playnewworld that not fix the issue at all. im playing on tuma server, we have no Q at all until some trash streamer join the server and now i have been trying to play for 8 hours. and when the Q go to 0 the server kick me and Q again. no way to refound the game...
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StrykeLightning
(@StrykeLightning) reported
@playnewworld The issue is your adding new worlds but no one is going to them. I've been trying to get into the server I started in. But no one wants to start over. It's been 8 hours. Can't even get in. Adding new servers isn't helping
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Jerec Suron
(@JerecSuron) reported
Hey @playnewworld I really love the game, but really wish you'd address the queue problem. on a server with my friends but when they can't even login because 2000 player queue. I don't think "more" server is really the solution. We work so hard to pick the one we are on.
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CMDR Dracallis
(@Dracallis) reported
@Scyfang @playnewworld Yeah, I've had this queue disconnect error 2 times in a row now. 3rd time I've been in queue since about 4pm.. it's now past 11pm. So 7+ hours and still at 500 on my 3rd attempt. All my friends are waiting so I can tank the first expedition. I probably won't get to play tonight.
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brock
(@roylance_brock) reported
@playnewworld Is it possible to let characters be fluid between servers until the issue is fixed? Just a temporary fix...
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Mish
(@MishArcadia) reported
@playnewworld I would like to play new world but I’ve been in a login queue for over 5 hours. Maybe I’ll try again tomorrow.
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𝖏𝖕
(@lordsazoh) reported
@playnewworld Pls, fix the dungeon's on server SA
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TheIncredibleMelinatedChef
(@HeadNinja1nChar) reported
@playnewworld Fix your ****