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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Stigall
(@adamstigall) reported
@playnewworld @LemmyBravo This is not the real issue. People just want to play the game they paid for, and they know if they take close down for a small break then they can't get back in.
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TheMightyBrice
(@BriceClary) reported
@Garkaun @playnewworld The Dev team uses Twitter for complaints and to announce updates. If no one ‘whined’ or told them what the problems are then nothing would be fixed. Slow your roll fan boy.
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jasfromcal
(@jasfromcal) reported
First time ban on an MMO. 12 + year MMO player. @playnewworld Another reason to maybe 🤔 not stick around. This leaves a bad taste in my mouth after working around the many issues the game has. 24 hours is not long but certainly confusing about what actually happened.
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Jarmz
(@JaimzEdmunds) reported
@playnewworld Any news regarding the awful 3+ second lag in instances?
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Michael Barbour
(@MichaelBarbourx) reported
@saifrkk @playnewworld I dont think thats an issue. I think they have stopped character creation on high population servers.
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keltheus
(@Keltheus020) reported
@ZatharoZ @playnewworld I have 0 problems with queues. Just the occasional 126 people queue but thats it. Maybe pick a server that has lol population works
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Brunt jmz
(@BrentJmz) reported
@playnewworld think I’ve been the victim of mass reporting how long does it take to resolve the issue or could someone from support help me
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Kenneth
(@Kenneth56398868) reported
@pluqsta @playnewworld Last night between EU/NA East/west it was over 90 servers low pop with no que. The lowest was 45 on a server...The problem is that everyone want to be on the same f.. server the streamers er on...
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Craw
(@CrawEdits) reported
@That_NoobGuy @getvindictive @playnewworld That's what I've heard, but I made a char on a 0 queue server and I tried to login and there was a 740 player wait lmao and now I just can't play that character
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darkracer125
(@darkracer125) reported
@TheRemyThorne22 @playnewworld it has already caused a problem. now the others have deleted their char to go to the new server. and i'm left alone because i am NOT starting a new character yet again. ******* enable the goddamn character transfer first
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Brinsley Ferguson
(@BrinsleyFergus1) reported
@playnewworld You don't want to just fix that problem where we can't actually play with all our friends because your servers don't talk to each other?
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King Clad Crowe
(@KingCladCrowe) reported
@Redmagex @playnewworld My point is, I started the game on my pc but there is no cross progression when I load it up on my laptop. That’s my issue.
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JoinTheARC
(@Join_The_ARC) reported
@ElperYt @playnewworld no problem
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Fish
(@FishFPS) reported
So, now @playnewworld has locked high pop servers from character creation. Had a friend buy the game to play it with me, despite the queue issues. He tried to make a character on my server and can't. I can't transfer, because those aren't available yet. I'm not rerolling.
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Punkimere
(@Providerof_Arts) reported
@playnewworld dang it's like the queue is a huge problem maybe you guys should fix that
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• eliza •
(@hayleaeliza) reported
@playnewworld is so broken, i wait in q and get kicked three times and have to wait longer. tried playing on a lower pop server and i can't even progress in the story because amrine is bugged and you can't finish it. so fun.
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holdincourt #TeamHax
(@holdincourt) reported
Town Boards are glitched / broken?! @playnewworld - RIP my XP gains...
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Bacher
(@xBsquared) reported
@playnewworld My favorite part today is that I got disconnected at 1:30pm from my server and I've been waiting 5 hours as position 1 in queue just so the queue can tell me login failed retry now can I get some support or someone fix this bug?
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AEon_27
(@AEon_27) reported
Hi @playnewworld, I wanna start of saying ily & have put about 80h in a game & enjoy it very much. But you giving me a 23h ban & giving me a chance to dispute it & its been over 14h now with no response, is not right. I get you got a lot to deal with with server issues &
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🇨🇦RedMageX🇨🇦
(@Redmagex) reported
@KingCladCrowe @playnewworld Wait, progression should be tied to your account, not your client. Are they saying you can't login from another PC to continue where you left off?
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Ugly Jimmy
(@ugly_jimmy) reported
@playnewworld server balibarbi is broken. crashed in game now stuck in queue position that doesnt move and cant get in (its position #2 for 20 mins now through 2 reconnects)
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PLUQSTA
(@pluqsta) reported
@playnewworld I found that nice video guide on "how to fix queue times".. Oh wait..
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Kurnok
(@thekurnok) reported
@playnewworld Amrine Excavation is unplayable...The lag is insane. Especially last boss. Are you guys looking into this issue?
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Bryan
(@PhixiusTV) reported
@pluqsta @playnewworld The servers aren’t the problem. The first few starting zones are. They can only handle so many players before the gameplay loop is basically destroyed. They designed those zones around 2k players. That ain’t something you can change in a flash.
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statefarm_206
(@statefarm_206) reported
@JosephHammer19 @playnewworld @AyeeTrain Must be your **** pc cause I run the game flawless with 0 issues
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Effects
(@ZxEffects) reported
@playnewworld Can you guys fix the overseer Zane quest it’s ridiculous
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✨StarBuck_83✨
(@StarBuck_83) reported
@playnewworld is there a problem with the queue on Ensipe server na east. Has said I'm 6th in line for a starting area...
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alyeska
(@xKostah) reported
@playnewworld fix your game its annoying waiting in a queue of 800, wasted my money honestly a unfinished game
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🅴🅿🅸🆃🅾🅼🅴
(@eemotipE) reported
@playnewworld The game has been amazing so far wish I could of been a content creator. I had a question on the navigation HUD if anyone else have been having problems with marked/pinned locations not showing up especially trade skill trackers they jus stop after playing for awhile
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Jp
(@JayBouchard) reported
@playnewworld got an error message while in game, I'd been online for aprox 1h, waited 4h to get in ... now i'm back in a 5 hour queue. Which one of your staff made the horrendous decision to launch with so few server spots? You had sales numbers and messed it up big time...