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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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James Jarvis
(@JamesJa82842666) reported
@playnewworld Anyone else having problems connecting to the server, i get unable to establish a connection with the server???????
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Pupii
(@diomar155) reported
@playnewworld Do this and you will be killing ur game.. is just a ridiculs update cuz you cant fix ur fking game..
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Impulse | Wowjason62606
(@wowjason62606) reported
@playnewworld can you PLEASE fix the bug that stops hatchets and axes from being able to attack without completely reloading the game? With a 700-1500 queue that basically means my day of playing is over when the bug happens. Swapping weapons doesn’t fix it anymore can’t fight
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Garbage fr8ter pilot
(@xiaolinstyle) reported
@NostreTweets @playnewworld Now you're just ignoring my point to move your goal posts. Which is the players are not the problem and the fact that you immediately want to blame them says a lot about you.
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Thomas (Nostre)
(@NostreTweets) reported
@xiaolinstyle @playnewworld I'm simply stating Preventing people from logging in at a time where you are not playing for a long *** time is adding to the problem. "Punishing" players who are not playing for long periods of time is justifiable. It's selfish to block others from joining when not playing imo
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Pyvos
(@PyvosGaming) reported
@playnewworld Please consider having a disconnect grace period that allows a character to rejoin without queue (when not being kicked for AFK), whether that's 5 or 10min. It is frustrating to not just deal with queue times, but then lose out on the opportunity to play due to a crash.
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ItZAlien
(@ItZALien87) reported
@playnewworld Me and my boys finished armine and the game just closed no error loaded back in and que was 1107 I got to 1 to rejoin after 1hr n half and it reset me to 557 wtf. People wouldn't do the afk stuff in the first place if the ques are like they are its a visious ⭕ n it is what it is
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🔥 Senichiro 🔥
(@Senichiro_LP) reported
@NostreTweets @playnewworld nope not the players are the problem... the 2k capacity servers are the problem
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ReeTeemo
(@ReeTeemo) reported
@playnewworld Then fix the queue times? I'd like to play new world today, but soon I need to log out as I have to grab my shopping for next week. This means I don't get to play new world when I get home... thanks.
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KusoTrevor
(@KusoTrevor) reported
@cosmiclord7 @playnewworld I think the risk to that is it may introduce server response lag ultimately souring the overall experience for all the people on the servers. All of the requests to hit and resolve those interactions costs server compute time. I still want more capacity tbh. :)
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Garbage fr8ter pilot
(@xiaolinstyle) reported
@NostreTweets @playnewworld I'M simply stating that this isn't the real issue and "selfish"? Really? What part of playing a computer game online when millions aroundv the world and even in our own neighborhoods are homeless and starving *isn't* selfish?? This is AMAZON'S problem NOT the players
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yeej
(@notyeej) reported
@playnewworld please restart "Yomi" lag is crazy bad.
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Entity Mumu
(@Entity_Mumu) reported
@playnewworld may be worth looking into that company message of the day boards are broken. You can’t type at all because if a single letter that is assigned as a hot key gets entered, it kicks you out and swaps your menu.
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Garbage fr8ter pilot
(@xiaolinstyle) reported
@GEFERS0N_ @NostreTweets @playnewworld While yes you are correct it IS Amazon's fault and they are responsible for the fix literally no MMO allows afk players to just sit on the server logged in. You also DON'T have a "right" to any part of this. There are almost no regulations surrounding videogames.
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ForresterPT
(@Forrester_Pt) reported
@LtBuzzLitebeer @playnewworld I didn't ask for a refund For the div2 with all its problems and now this show for what! Lololol
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Felix
(@FelixScollen) reported
@playnewworld While I appreciate this effort I feel your efforts need to mostly go to server capacity and transfers as people are only doing this due to the queues! Address the problem and not the symptoms please!
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MicDub
(@MicDubTV) reported
@playnewworld Hey guys, I’m pretty sure purple pigments are bugged out of the game. I’ve farmed DOZENS of Shellbed Caps & have found a total a 0 pigments. Please fix?
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Jerry Williams
(@Jerrybean02) reported
@playnewworld please help. In logging on as 1st in queue when server info suggest 1400 should be in queue. Will I get into the game eventually or is this a known bug with a fix?
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𝙃𝙖𝙮𝙯
(@HayzStreams) reported
@playnewworld The ONLY issue I have with this is players needing to be online for War on their territory. There needs to be something to allow players in a War to not get kicked OR get queue priority.
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Paws
(@PawsTTV) reported
Lag Detected in New World is like "Welcome to Queue Hell Cadet". You know one hiccup results in hours of pain. With that being said, hope I make the war. I really dislike that you don't get to keep your spot on the server when you crash, "disconnect" etc. #PLAYNEWWORLD
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Krixen gg
(@Krixengg) reported
@playnewworld So instead of fixing the problem , u fix the symptoms of the problem 😶
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Lee Morant
(@The_Lee_Morant) reported
@playnewworld Imagine an MMO where you just picked your server at login, then if it was busy you and your friends just moved to a less busy server. That must be very hard to implement though... Oh Wait....
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Tiago "Koy"
(@koy1and) reported
@playnewworld because there are several problems and simply being AFK is not one of them and taking punishment for that is even worse!! My opinion!! Want better game?? Allow access to all players without a queue, 1; (+)
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Opabennett
(@Opabennett1) reported
@playnewworld Man, unreal! How many are commenting "I only do it when I go do ____ for 30 mins and up"! Really!? AFKers are making the queues long! I believe the kick is set at 10 min AFK. If you can't get a drink, pet the animal, go potty, in that time. Log the F out! You're the problem!
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Jani Koivunen
(@sukankuluttaja) reported
@playnewworld When you fix the game? These are not solutions.
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Stephen McHugh
(@longshotmagoo) reported
@playnewworld As part of this can you put in disconnect protection?? i spent over 5hrs in queues because my PC bluescreened and internet restarted. Neither of which i was AFK but back of the f**king queue i had to go :(
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Thomas (Nostre)
(@NostreTweets) reported
@Senichiro_LP @playnewworld They do need to add more server capacity. But afkers add to the problem.
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Tiago "Koy"
(@koy1and) reported
@playnewworld release the other classes, 2; release the full map, 3; fix the bugs, 4; and others!! I'm very sad to hear that you are paying more attention to AFK than to the server itself (+)
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IgorKugan
(@IgorKugan) reported
@playnewworld what about fixing the issue and increase server capacity?
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Jabadube
(@Jabadube) reported
@playnewworld A lot of my mates including myself are having a unable to connect to server issue could you please advise how to fix this. I Tried restarting pc, file verification, making a new character in another world then log out and try my main again, checked firewall etc.