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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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AEon_27
(@AEon_27) reported
@TheBubba @playnewworld You're a just being an ***. Does it suck to have a long que yes 100%! But they are working hard to fix it, majority of other mmos NEVER worked this hared & fast to fix the issues. They are actually listening to us & working on the issue.
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Quinner
(@GodLikeQuinnDog) reported
@playnewworld Fix the dungeons lag
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Sui
(@suipikapii) reported
jusy happened to another member in company. This is ridiculous. Please look into why people are crashing during the Depths Expedition. STAY AWAY from the dungeon if you are in a high pop server like I am! Will most likely get randomly disconnected and crash @playnewworld
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craig
(@creeeeeeeeeeg) reported
@DH5tv @playnewworld @TheBubba Imagine this being the plan to play the game. The demand for the game was obvious early enough in the alphas and betas. All the data was in hand, but there wasn’t someone with enough concern to raise the obvious issue of max server population until launch day? Mind boggling.
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asdewr
(@adshs11) reported
@playnewworld Please create an Asian server If you make an Asian server, the queue problem will be relieved. Now many Asian users are losing interest in games because of ping.
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shiva snow
(@shivasnow) reported
@playnewworld Fix your ****** game can’t even finish a dungeon with a laggy gameplay
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iDetro
(@iDetro) reported
@playnewworld my twitch account is linked to both the game and website, i claimed all my drops but ingame says i do not own them, any fix?
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Danitsia @ TLP
(@DanitsiaTLP) reported
Hey @playnewworld --- how about a grace period when you crash????
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CT
(@Theycallme_CT) reported
@playnewworld WHAT IS FAILED TO LOGIN QUEUE WHEN I WAIT 3 HOURS AND AM 20 SPOTS AWAY
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Coleman
(@MJColeman_3394) reported
@playnewworld @R4YVEN_ I'm just confused. You did the closed beta, then open beta, and had the game delayed for a month. But all of these issues were brought up long ago. What was worked on for the last month? Invisible logs?
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Michael Lee Johnson
(@NineBlade) reported
@playnewworld this game is now broken people lvl 200 skinning at lvl 20s in no time now all the leather they need for crafting armor skills and stuff
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no
(@Beenhacked2647) reported
@playnewworld @Im_Logsy Any news on the server issues going on with Aztlan? Been going on for hours and no words from anyone. A war that was supposed to happen tomorrow glitched and the territory was taken with no battle.
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ZachyTV
(@TvZachy) reported
You guys have to fix this problem, I have a 3090 and my computer keeps black screening. Only game I have a problem on @playnewworld
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Coleman
(@MJColeman_3394) reported
@playnewworld @WheaT0ast Well considering mob spawns were a HUGE issue, on top of receiving credit, it should've been addressed in the delay.
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LtVictory - Dr. Torino's in RP
(@LtVic) reported
@playnewworld Funny enough I've not had a single issue with queue and have 30+ hours into the game as of release. -- It's awful people are downvoting the game and ****-talking the hard-working dev team for... a popular game having full servers on release week.
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ImpeachThis
(@1984MediaCensor) reported
@itsnaimmm @playnewworld That error means you're not connecting within the time limit the game gives you to connect. And the time limit is probably shorter than most games right now because there's so many people trying to connect.
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brandon welsh
(@oBMWo) reported
Noticing that my 'free look' is not working in @playnewworld tonight. I've tried remapping the key, and restarting the game. No luck with either change. Anybody else?
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🔴Live ttv/Vostik_ |
(@Vostik_) reported
You guys really need to figure out this Killing GPU issue and fast. I have a $3k paperweight if it won't play.... @playnewworld @teamevgasupport I submitted a ticket for warranty RMA
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S7riik3rr
(@S7riik3rr) reported
@playnewworld having an issue of getting to 1 in Queue and then it saying my connection timed out and I get put back in Queue even further than i started. Currently one attempt #3
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madkapper
(@madkapper) reported
@playnewworld There appears to be an issue with proximity voice chat not working outside of groups on newly created servers. For example it doesn't work on the new Luggnagg server but did on the original Agartha server
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Michael Lee Johnson
(@NineBlade) reported
@playnewworld Economy is broken now people mAxed skinning in a hour and lvling up insanely fast
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Sui
(@suipikapii) reported
6 ATTEMPTs at Depths Dungeons today for my company and none were able to complete it because we always have somone disco or crash in the middle or at final boss of the expedition, PLEASE Fix and look into this. @playnewworld
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Nathan Warnick
(@DH5tv) reported
@playnewworld Tell me how these queues work...? I queued up at 860, after an hour i'm at 363... Did all those people quit? get booted/timed out? or move off the login server into a further realm which is hosted on another cluster server in the datacenter?
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j
(@jonny11625107) reported
@CrowAdmiral @playnewworld Tbf any game with huge hype gets absolutely rammed. I haven’t ran into any issues other than this que I’m sitting it, (and got reset out of once) . Thankfully
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MiddelStates
(@MiddelStates) reported
@playnewworld Also make a way that if you disconnect right after getting through the queue and loading into the game, when you go to log back in, you're not put at the back of the queue again! It is the most demoralizing thing to experience!! @playnewworld
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CyberDracoWolf
(@CyberDracoWolf) reported
@playnewworld I haven't even been able to play the game since my first day because of your stupid servers please fix these load times should not take 3 to 4 plus hours!! It's a great game I want to play but this is really turning me away from this game and regret even buying it.
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LeeleeBeebee
(@beebee_leelee) reported
@playnewworld Any fix for queue glitch where you get stuck in a position for queueing to open-world while others in the same queue are moving past you? Happens on only one server. Reverified files with Steam. Stuck for over hour at position 101 earlier, now stuck again at 710
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no
(@Beenhacked2647) reported
@playnewworld @Im_Logsy And people are having major issues that are continuing to kick them and glitch them to the point of not being able to play
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Marcel V Martins
(@MarcelvMartins) reported
@Rampaging_Kitty @playnewworld The issue w/ me today was the light blinked here on the neighbourhood..so it took me at least 5min to my internet restart But anyway...hope some kind of stuff like this get implemented, its not fair get DC'ed, insta re-login and...get to the end of the queue
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TheMightyBrice
(@BriceClary) reported
@ZeroExcuse @playnewworld I’m aware it’s being tested however this should have never been an issue. WoW launched with 2000 capacity servers almost 20 years ago. Everyone has a right to complain.