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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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situAutis
(@bavanzaboth) reported
@playnewworld why my nw always LAG DETECTED?
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Craig
(@CraigOSRS) reported
@playnewworld This will actually just make the problem worse. PvP will be run by try-hard mega companies and nobody else will ever be given a chance. You need to allow 25 mercenaries for both attacking and defending, the current proposal will only make the problem worse for most players
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M+rc
(@Marckio) reported
@MartinVertex @Praetorian117 @playnewworld It can be good, but if there is something better why would u play something less powerful? Damn GS is broken anyways, even if u play it with 300 focus xd
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Walmart Baymax
(@MileysTwrkTeam) reported
After about 4 thousand hours in game, through all the bugs and issues, I have never once regretted my time in game. Until today. It's like you either don't know your player base or don't care about them and I don't know which is worse... @playnewworld @AMZNGameStudios
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SGT664
(@sgt664) reported
@playnewworld Yoooo why is everyone disconnecting?!? Fix this please.
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Leonardo Moreira
(@Leonard71745865) reported
@playnewworld "No login ticket. Please try again"
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Wesker Cosmaker
(@W13Cosmaker) reported
@playnewworld Please fix the pages of Lore documents that don't exist! Example: Tales of Brightwood - 20/26 Tales of Great Cleave - 39/46 Tales of Mourningdale - 32/34 Tales of Windsward - 73/87 ... and others....
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Dustin Goodenough
(@whuuuutt) reported
@playnewworld Aka nothing new there’s still bugs from launch like ice gauntlet pylon not working lol better look for new jobs this games gunna be dead soon
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Nessa 🦊 ENVtuber
(@KitsunessaEN) reported
Its been over a year since @playnewworld came out and with all the bugs, glitches and lag you would assume that this was still an unreleased game in beta my lord
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IamLife
(@Beef_Punch) reported
@dev_katyk @KoreanZ_ @playnewworld Unless you’re on a high pop server with shell companies, and people who buy gold with all the bots running around. The core issues that have been here for MONTHS that Y’all refuse to fix. We literally have 0 pvp content in the works, like I said I loved this game but
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William
(@WilliamKerr04) reported
@4ColorCrack @playnewworld Broken I can agree but unfinished is a hard take, they might not have been perfect but new worlds play through first year 1-60 was horrid. So one company does it and apparently it’s a norm? no company is releasing these kind of twitch drops at the rate new world is. GG mate
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Horrlockz
(@Horrlockz) reported
@playnewworld Dunno who thought the new sticky bomb was okay, but you can't roll out of the end animation like before. This isn't increased usability, and the removal of stagger with it as well is a massive nerf to an ability people didn't take issue with. It's disheartening.
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situAutis
(@bavanzaboth) reported
@playnewworld lagging wtf
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Blakë
(@Polar_BAM) reported
bro @playnewworld can u patch the ****** musket it’s broken
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Adik
(@duszekadi) reported
@playnewworld We have 2 defensive wars tomorrow at the same time, thats gonna be a problem ;/
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Dustin Goodenough
(@whuuuutt) reported
@playnewworld games dieing ruined so much about this game. And then u say in ur update about the shell company issue something y’all talked about for months then u release Then all of a sudden take it away to help the shell company’s more? The devs ruined this game in so many ways
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Keatblow
(@Keatblow) reported
@playnewworld too many bug. pls fix
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William
(@WilliamKerr04) reported
@PiCnFliK @death327 @playnewworld Roflll I played vanilla destiny plenty and experienced zero complaints, no idea where your coming from and if there were problems they were minimum and have zero comparison to the game new world.
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Blaine
(@BlaineP216) reported
@playnewworld Anyone having problems with playing on the steam deck again?
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Robert
(@Robert09135935) reported
@playnewworld @MatthewMBurrill I've been having problems with finding people to run expeditions with. It usually takes 45 to 1 hour to find a full group.
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andrei
(@imandreib) reported
@playnewworld Lol **** your wallpapers fix your game. Can't even do any mutated runs now that you got the market down
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Vijeyabhaskaran Mohan
(@vijey_studio) reported
@playnewworld Looking good. Also people who transferred before patch did not have their cooldowns reset. Pls fix it! Lot of people suffering from it
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Ultra Overgirl
(@Overgirl) reported
please do an update for this game crash i wanna play the new update:( @playnewworld
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Kevin
(@Kcgreen117) reported
@BlaineP216 @playnewworld Many are having issues on pc and need to verify file integrity on steam. Maybe try that
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CommanderCharli 🇵🇭 | Area063
(@CommanderCharli) reported
Hey, @playnewworld, why am I getting the "Unrecoverable Error: No Product Info available" prompt? This might be because of the update, but I'll wait for any patch to fix it.
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Rocknbeers_
(@Rocknbeers_) reported
@playnewworld Hi fix dex bye
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Fred
(@FredDNS79) reported
@playnewworld Awesome event really ready like it ... but I'm dropping fps. I'm at 60 to 45 sometimes 20. Before patch I had 120 to 100 fps at most times. I'm sure they gonna fix it. ,-)
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William
(@WilliamKerr04) reported
@4ColorCrack @playnewworld Their lack of transparency is a massive fault, they actively admit their faults and speak on how they just don’t have the resources to fix them and that they will come in the time frame they set, theres nothing to defend here. Obviously these twitch drops are a sorry in a way.
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Mother of Flowers
(@thexgardener) reported
@playnewworld Soooo you going to fix the issue where players that transferred pre-update are current seeing a 30 day cooldown, keeping them out of their company's server? Yeah, great job on that one. 12 of mine are caught in limbo. And we aren't some mega company. We just wanted a better home
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Wesker Cosmaker
(@W13Cosmaker) reported
@playnewworld Please fix the existing Lore, many non-existent pages prevent our achievement collection!🫤🫤🫤