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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Nervgear22
(@nervgear22) reported
@Paul_PandeM @playnewworld How is it amazing american when they don't know how to fix servers since the launch??
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Felix S
(@FelixS46670367) reported
@MarcelvMartins @SUBZEROMMO @playnewworld Really if bugs are such a huge problem how bout you just don´t patch so close to prime time but at night like you can have a patch on the server usually and not have it activated works for other games aswell but what do i know right?
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John Lock
(@Nick2ooo) reported
@FrodoHdog @buschi3112 @playnewworld Be nice to understand: 1. Why minor bug fixes take over 8 hours to resolve 2. What lessons were learned from the previous maintenance window and what was done to avoid issues this time round. 3. Why is EU maintenance scheduled for peak hours.
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Saltnp3p
(@saltnp3p) reported
@TheVash68 @playnewworld Ofc i understand, HOwever there clearly having issues launching the build in the eu they didnt intend to have downtime in our prime time as the maintaince was due to end at 4 :)
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senneklenne
(@senneklenne) reported
@playnewworld what is the main problem actually if it takes this long?
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Bélg
(@vlaamsefriet1) reported
@playnewworld this is taking to long many take some ppl who know how to fix the stuff not brake the stuff !!!!!
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PEW!
(@f99834) reported
@playnewworld fix it you rats
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HubschrauByorun Main
(@Bjoern_Gui) reported
@playnewworld If the region with the highest player base is the one that you going to fix last after 7 1/2h AND while prime time.... you ****** up
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PEW!
(@f99834) reported
@playnewworld @JeffBezos listen up you balding rat, you have money enough, fix more staff for new world, if not **** amazon ill rather walk on barefeet the silk road like they did back in the day to get my order directly from the supplyer
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Dean Snowdon
(@SnowdonDean) reported
@playnewworld Once again, terrible service..
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Aeroxic 🇳🇴
(@itsAeroxic) reported
@playnewworld EU raging and AGS doen't give a single **** about communicating the issue with it's EU playerbase, thanks for another GREAT wednesday patch :D It would'nt be this bad if, oh idk.. you did this off peak hours?
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Prisjakt
(@Prisjakt1) reported
@playnewworld What seems to be the problem, apart from ur incompetence ?
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John Boogh
(@BooghJohn) reported
@playnewworld B-b-b-but its EU prime time how can you intentionally take the servers down my life DEPENDS on this game and I cant possibly bare to do something else for a few hours, next thing you know ill have to start showering and wiping my anus after taking a king Kong finger sized ****.
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Tiago Gaspar
(@TiagoGa32671745) reported
@playnewworld cmon, so much time to do a fuking fix, when u put some content will be like 24h offline?
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JV
(@JulesVerne72594) reported
@Michael54494534 @Miguel06707782 @playnewworld Maybe the problem is that you have no life. Go outside.
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Paul Ring
(@Ringod123) reported
@playnewworld Nothing about the first house tax rate being double what it should? its been an issue since day 1.
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Zoltan Kun
(@ZoltanKun77) reported
@playnewworld Always Eu gets unprioritised , annoying this is...... and we already 2 hrs well over the estimated time... suggest to fix this issue for the future...
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Dustin
(@DustinReTu) reported
@MoshPitTV @kiwwizz @playnewworld And on top of that, they didn't even fix the major bugs that everyone in the forums asks for every single day.
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PapaSchmu
(@PapaSchmu) reported
@playnewworld EU wars/invasions are affected NA wars are not so I guess they run scripts to refund and cancel the wars... hence the EU delay. How about splitting maintenance to have EU at EU 3am and you would not have those problems,
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Chris Sanders
(@ChrisSa92526473) reported
@playnewworld almost 10-hour maintenance for not even 200MB fix lol. Stop Developing games.
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Shanti
(@_shantiduh) reported
@playnewworld How about we discuss the bans that are happening to governers because other factions are mass reporting them? While you’re down let’s fix the troll aspect of the game.
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Mr_rm_mr_rm_mr_rM
(@MrrmmrrmmrrM1) reported
@playnewworld I mean at least explain what seems to be the problem. Ppl are upset cause no one can understand why it takes you more time to update EU than US/Asia
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Dean
(@WiseOldDean) reported
@The_Lightor @BulletGoof @playnewworld Apparently you haven't. Otherwise you'd know its literally impossible to find "off hours" for every region they service. Somewhere, SOMEONE, will be upset. Kinda why they're ignoring the chatter about it. They know you're still gonna hop right back on and play once they finish ;)
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Covnt
(@GCovnt) reported
@playnewworld fix ur spaghetti code and let us play man ******** is this. indie $314.9 Billion monopoly money company ♿♿♿♿♿♿♿
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Twitch.tv/OficcialSwaps
(@Official_SwapS) reported
@playnewworld "No problem, You are only an average indie company with very small server infrastructure and scarce resources. We understand."
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bigballenergy
(@bitchIamToti) reported
@playnewworld It is an unacceptable circumstance. There is no patience for us. You guys maitenance the servers 6 hours but Eu 8 HOURS. what is the issue,where is the problem? you guys never give info. increase the dev team's member or do your best in a short time . fakk sleep
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Mehmet Taha "Clasus" Çarkacı
(@mehmetahac) reported
@playnewworld Fix the server lag please
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Samsul Alam
(@twt_SaMysterio) reported
@playnewworld my god..how long do u guys need.. i mean its just some bug fix.. not a major update... this is horseshit
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Johannes Oppel
(@TheVash68) reported
@saltnp3p @playnewworld Yeah i know problems can occur and they make us human. Casual worker in EU works 8 hours, mostly starting 07:30, than working 8h30m. If the start updating the servers from 04:00 (4am) to 11:00 (11am) like WoW does no one would care (except workless ppl).
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TheDemonGuy
(@TheDemonGuy4) reported
@Armadillito @playnewworld It's the time they've decided to carry out the maintenance, that's the problem. It's an outage during prime EU time, APAC get the most benefit from this maintenance window.