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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Zach
(@Manacaym) reported
@playnewworld More servers wont fix this issues! stop adding more servers you'll have to merge to high pop servers and run into this issue again!
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Ezekiel Birch
(@BirchEzekiel) reported
@Warmast44200762 @playnewworld I was reading another post that this is the plan but if they allow everyone to transfer, it will overload the new servers and have the same problem. They need to find a balance before they can allow people to transfer around.
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Jerec Suron
(@JerecSuron) reported
@mistermfmike @TravisGWG @playnewworld And I don't think the time off is and issue virtually no queue all morning US hours. It wasn't until afternoon time did a queue start forming. As people got off work.
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SMOOOTH ⚜️
(@smooothoperata_) reported
@playnewworld Y’all they have to solve one problem at a time. The long ques are the bigger issue
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Jon
(@Lyrcmck) reported
@playnewworld Server capacity is the issue
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Jon
(@Lyrcmck) reported
@shagkie @Riptide_Rider @playnewworld To be fair, if I had known you could do that I would've. I finally got into a server after 7 hours of queueing (I'd been kicked from queue a few times due to an error) and when I was away for 15-20 minutes making dinner, I got kicked from the server for being AFK.
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Matthew
(@mtteux_) reported
@playnewworld SA server need a fix in dungeons lvl 25!!
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simplify20
(@simplify204) reported
@playnewworld Overall loving you world few bugs that need to be fixed Get to Q. fix The wait long to get in
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TheIncredibleMelinatedChef
(@HeadNinja1nChar) reported
@playnewworld Fix your ****
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StrykeLightning
(@StrykeLightning) reported
@playnewworld The issue is your adding new worlds but no one is going to them. I've been trying to get into the server I started in. But no one wants to start over. It's been 8 hours. Can't even get in. Adding new servers isn't helping
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Mish
(@MishArcadia) reported
@playnewworld I would like to play new world but I’ve been in a login queue for over 5 hours. Maybe I’ll try again tomorrow.
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Cαuã Picєtti
(@cauapicetti) reported
@playnewworld I'm getting fatal error everytime i try to log in. I wait in queue and when i try to get in, it happens.
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Benja Muñoz
(@benjamnzp) reported
@playnewworld Fix Amrine bug in SA pls
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MonocleMaster
(@MonocelM) reported
@playnewworld Company invites are not showing up for me. Is this a common issue?
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Jerec Suron
(@JerecSuron) reported
@mistermfmike @TravisGWG @playnewworld Honestly, more servers, and free transfer isn't a solution. My company took territory day 1. So moving at this point isn't an option. It pretty depressing when your best friends can't login to join you. They need to figure out a better capacity.
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Zavok1
(@Zavok11) reported
@playnewworld Fix SA Servers :(
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〰️
(@danielkkkkj) reported
@playnewworld 2 days without being able to finish the amrine excavation is disgusting but I still love u guys (br server KIGAL, pls fix it)
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ValkanGaming
(@Valkan_Gaming) reported
@playnewworld that not fix the issue at all. im playing on tuma server, we have no Q at all until some trash streamer join the server and now i have been trying to play for 8 hours. and when the Q go to 0 the server kick me and Q again. no way to refound the game...
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Jerec Suron
(@JerecSuron) reported
Hey @playnewworld I really love the game, but really wish you'd address the queue problem. on a server with my friends but when they can't even login because 2000 player queue. I don't think "more" server is really the solution. We work so hard to pick the one we are on.
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👽 Rhodes 👽
(@Rhodes_Corpus) reported
@playnewworld No one cares, fix the current servers or start letting people transfer to different server
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🥛 CookeeIVIoNstER 🍪
(@CookeeIVIoNstER) reported
@Ky_Million @pauljc26 @playnewworld Right, IF that solved the problem and we don't run into the same issue. And exactly, 2 days is a blip in time of an MMO, which is why my point to have to grind back up for a THIRD time, within that time, is utterly ridiculous. The beta should be the only aspect that wipes prog.
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brock
(@roylance_brock) reported
@playnewworld Is it possible to let characters be fluid between servers until the issue is fixed? Just a temporary fix...
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Daniel Reese
(@DanielR17869810) reported
@playnewworld I’d like to know why, after waiting 2.5 hrs, I would hit #6 in queue and then it kicks me out due to “failed to login?” I get back in to a queue at 1100 after already waiting the first time starting at 1800. Something needs to be fixed.
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YaBoiLight
(@Dalightnin) reported
@playnewworld Server NA East Nunne Chaha The first expedition is glitched and is not synced, we cannot finish the dungeon due to this issue, also we are given God mode upon leaving said dungeon!! Please put us in an emergency maintenance and fix this issue!!!!
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Ryan
(@ryan_mack13) reported
@playnewworld I just waited in queue for 3 and a half hours just to get a failed to login error. Let me switch servers ASAP
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Harold(parody)
(@Harold_TDI) reported
@playnewworld ******* get off my server also **** you @shroud I waited 3 hours for the game to crash when I loaded In. p.s going in/out of amrine crashed the game
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𝖏𝖕
(@lordsazoh) reported
@playnewworld Pls, fix the dungeon's on server SA
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BigDaddyC
(@CCBigD) reported
@Nullsan_NA @playnewworld What are the errors you are having? Genuinely curious.
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typeeng
(@typeeng) reported
@playnewworld Sick, just fix the queue times and we are set. *firm handshakes to the devs*.
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Erich Boldt Jr
(@boldtinohio) reported
@playnewworld @playnewworld Am I supposed to start a third Character just to play? I mean seriously? I understand the issues with game launch but I have been in queue for 5 hours.