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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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🌻Rebecca🌻
(@MistresRebecca) reported
@playnewworld I can't sign up for invasions please fix this
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld Firestafff skil Incinerate rarely not hit target/targets , EU server Harmonia unplayable in weekends and evenings ping spikes 500+- ms, level 60 dungeons locked , need monts for one person to farm one key, armor balance broken, light armor wearers do tiny damage !
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Gsxr jeff
(@gsxr_jeff) reported
@SirCoomes22 @ArranNW @playnewworld If it runs well on everyone else's PC and not yours, why would you assume the game is the problem?
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🔪 Sys A d m i n Ava 🔪
(@AvaineQuinn) reported
The last few days when I enter my server on @playnewworld, the game not only crashes, but causes @streamlabs to crash (killing my Twitch stream, but nothing else). This has never been an issue before. What's going on? 😒😢
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SilvaDaBarber
(@SilvaMandy1) reported
@blablaamk @smoalamlr @playnewworld Who cares if your not doing it... many are. So your willing to sacrifice the life of the game because "you don't do it." just buy the damn game on your account problem solved
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Skor
(@Mauricio_Arrr) reported
@playnewworld @FiercePC NEW BUG, chat not working after enter outpost rush
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AnB
(@AnBttv) reported
@playnewworld So on the ice gauntlet, the passive punishing storm. When you have this passive allocated, ice storm will stop animation and damage when you swap your weapon. If this point is not allocated, ice storm animation and damage continues when you swap weapons. Please fix. Thank you.
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MistrTrixtr
(@MistrTrixtr) reported
@playnewworld what did you do to your game? Attacks on enemies seem to miss alot and animations for alt attacks are bugged half the time no animation but the attack still happens. Not to mention the hit reg taking damage from an enemy is broken you can be ages away and get hit..
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crazed_redneck
(@crazed_redneck1) reported
Ok @playnewworld I've tolerated alot of things BUT the biggest issue is this fishing quest I'm on that let me catch a squid in fresh water #fixyoshit @christitutional @DEmpir3
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LordBehemoth
(@LordBehemoth78) reported
I keep getting "LAG DETECTION" errors while playing and kicked out. I'm done @playnewworld
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Sherry
(@Lorp18) reported
@playnewworld That's nice that you're working on in game issues but could you maybe look into optimization issues? Your game shut down my PC 2 times, and i am well over the system requierments to play the game. I have been unable to play the game because of the risk to permanently damage my PC
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Troy Holloway
(@holloway_troy) reported
@playnewworld Major lag spikes and over worked GPU is my main issue and I have a gaming laptop so idk if I have to try to upgrade my graphics card when it's at the lowest setting it can go for in game... Love the game, hate the lag
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Daniel Akin
(@DanoAkin) reported
@SirCoomes22 @playnewworld When i had this issue I had to cap my frames inside my gpu interface. Capping it in-game didn't stop the crash. Maybe consider trying that?
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LordBehemoth
(@LordBehemoth78) reported
@playnewworld FIX YOUR GODDAMNED GAME
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GoatzGaming
(@gaming_goatz) reported
@playnewworld @playnewworld 2/4 I know for a fact that the players have been giving you feedback on several of these issues you have listed in your "update on current issues" since ALPHA, because I am one of those players.
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BatuTurgay
(@turgay_batu) reported
@playnewworld Fix the malevolance boss
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B
(@bsfelder77) reported
@playnewworld so do the people who never got thier gold for trading post sales just have to call it a loss? or is there something to fix it
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GoatzGaming
(@gaming_goatz) reported
@playnewworld @playnewworld 1/4 "Since launch, the team has been working hard to gather, investigate, and address issues surfaced by our players." This is just way too late.
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GoatzGaming
(@gaming_goatz) reported
@playnewworld @playnewworld 3/4 So you ignored these issues since alpha, not since launch. They were reported in alpha, they were reported in beta's and yet you launched this game like this. You only care now because people are quitting and servers are on the way to empty.
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AbstraktVandale
(@AbstraktVandale) reported
@playnewworld You made a PvP based games hosted CLIENT SIDE. Essentially people can edit anything, your chat box allows for HTML script code...you're game is NOT good and you made amateur level mistakes in that reasoning. Invulnerability, Gold&Duping, mass reports during war, auction issues...
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dusty_roads22
(@duston75874304) reported
@playnewworld Please fix the chat bug. I can’t type in chats besides groups and dms
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Chiang Yi Ting
(@Yiting_cyt) reported
@playnewworld @playnewworld can you fix mob respawn timers? They respawn too quickly and swarm us to death
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Emmanuel Kerr
(@Kiyashi916) reported
@James_Thames_ @FF_XIV_EN @playnewworld I did read it thanks. 10 days isn’t enough time for stability issues to be ironed out. If you need any proof of that then Raubhan extreme would like a word with you. Don’t know what that is? Look it up because you’re too new of a player then.
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Xexu
(@by_xexu98) reported
@playnewworld PLS FIX UR FUKING INFLUENCE/WAR SYSTEM.
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Hard TrAnCe DJ
(@HaRdTrAnCeDJ1) reported
@playnewworld @FiercePC Any chance you could fix global chats?
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Duecems
(@duecems32) reported
@c0lt_plays @playnewworld Is void even worth it with the resilient fix?
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#️⃣ ragectl follow
(@ragectl) reported
.@playnewworld you really need to fix the broken lunge range on great axe swings. The hit distance for great axe is ridiculously far when people are dodging away, but every other weapon like spear is super close?!?!? Please fix your broken physics bs @AMZNGameStudios
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Tj
(@czerobatman) reported
@playnewworld why do you have customer support chat when they can't fix anything? 1st server tranfers i got put on the wrong server, all i ever get told is they are going to fix it... still i sit on a dead server
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Арсен
(@nubik666) reported
@PaijeanTV @playnewworld @FiercePC I have an i7 9700k and RTX 2080 ti, there are no problems with the pc, the game has a lot of bugs and freezes
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Pete F Shirey
(@Megalodon360) reported
@playnewworld I have an earring “Ill gotten gains” which is supposed to Proc .43% healing per second it’s not working. I was harvesting and got attacked by wolves finish the fight my health bar didn’t move for 20 minutes tested it again on a few other mobs same thing. May want to investigate