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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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REZ
(@REZGEZ1) reported
@playnewworld Got my first crash right when I got in lol waited out 490 que
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Omar Adel
(@OmarAdelHamza) reported
@playnewworld after 30 minutes of waiting in que, when my time came it said something about failure to connect with login server...
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Brildain
(@Brildain) reported
@playnewworld any issues with signing up as a New World creator? I applied twice and didn't get the promised confirmation email :(
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld FIX YOUR QUEUES OMG
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DFire
(@DFire13) reported
@Justin42O @playnewworld News flash: Entitled teenager gets mad at a video game because there weren't more bugs for the dev's to fix.
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Numlefar
(@ZippyTehZip) reported
@playnewworld Fix the game freezing!
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Omar Adel
(@OmarAdelHamza) reported
@playnewworld after 30 minutes of waiting in que, when my time came it said something about failure to connect with login serve...
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*****
(@Slayraw) reported
@playnewworld With lag detected nice
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G5| Playing New World
(@LikeAGFive_) reported
@Justin42O @twiztidmagic @playnewworld This is an issue already resolved in previous patch notes, seriously? The game isn’t even live yet to the world and here you are complaining, **** off and play another game then
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Sammahell
(@Sammahell) reported
@playnewworld Reinstaling the game and still not working. Emm… guys, I was playing the betas without problems. Is just open the game, black screen and crashing. Hello?
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Glutmine
(@joseluis_gamer) reported
@playnewworld Forget *fix queue issues
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SABER #NWcreator
(@ItsSABER_) reported
@KMyrestrand @playnewworld They cannot let people pick where to spawn because the servers would crash
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Omae wa mou shindeiru NANI !!!
(@bightsnicker) reported
@playnewworld Would love if you guys fix the Que times -_-
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pesx
(@pes_x) reported
@Lilu_Vakarian @playnewworld the only server down
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D F L
(@DFdezLois) reported
@playnewworld First server crash
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mishilO
(@mishilOG) reported
@playnewworld Um... Did you fix the hammer? Lmao
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Cryptoncore
(@cryptoncore) reported
@TeshNevermesh @playnewworld Seen a lot worse! Just to confirm they're all simply cosmetics right? I'm waiting on a login queue right now so I can't check just yet! Haha.
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Flammable
(@Flammablex3) reported
@playnewworld name is FlammableU on Hades, faction quests aint comin up for me after a while .-. pls fix
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Sanchovg
(@Sancho_vg) reported
@playnewworld Started in the Q at 376 then was at position 1 and gave me an error.... then started at 1800+ q now i am at 1451.... 43 minutes further lol so not fun
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Trapss5757
(@trapss5757) reported
@playnewworld Soon as im done waiting in queue it gives me a connection error and says calendar connectedmsg what is this??
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Sytixz
(@n2exe) reported
@playnewworld fix ur queue system
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Obbi
(@TheOppi87) reported
@playnewworld Keep getting lag detected!
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Jack
(@jackt1_) reported
@playnewworld doing me *****, giving me a random non specified error at 400 in the queue. Then dumping me to the back of a 7600 player queue.
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Pieter Zwaardmans
(@PZwaardmans) reported
@playnewworld Annwyn is offline, can u guys fix it.
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Numlefar
(@ZippyTehZip) reported
@playnewworld Fix the game freezing! I can't play..
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Gabe 'KuroMori' Newell
(@KuromoriGabe) reported
@twiztidmagic @Justin42O @playnewworld have u ever read patch notes? fix that fix this, that's just notice
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MrHanBrolo
(@MrHanBrolo) reported
@playnewworld Sat in queue for a hour, got a "calendar error" at 0, got booted back to character menu and am at 7000 in the queue now 😑🙃
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Riaan Prinsloo
(@rwp_riaan) reported
@ItsSABER_ @playnewworld @amazon 1. Who back AGS my guy? 2. If that were the issue they could put a cap on player capacity like they are doing right now.
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dads_stosvah
(@dads_stosvah) reported
@ReaperPhilly506 @TheOppi87 @playnewworld The issue is the queuetimes that are destroying the game right now.
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SABER #NWcreator
(@ItsSABER_) reported
@rwp_riaan @playnewworld @amazon 1. company is not worth 1 billion dollars you are thinking of Amazon not AGS 2. It’s not a money problem it’s a choice because they are not ready to support more regions 3. They have already dry said they plan to make the game global over time