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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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FlynnWinch
(@AlmanaxWinch) reported
@uunff @playnewworld Servers are not limited by technical but gameplay issues. People have already started to fight for some rare things.
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Adrian
(@enjoiadrian) reported
@playnewworld ** !!! Please put in a logout grace period !!! ** - Getting disconnected (due to crashes or "lag errors") is really not fun, made even more infuriating when we are put to the back of a queue.
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FlynnWinch
(@AlmanaxWinch) reported
@CtrlAltTaco @playnewworld Untill then many will be ban and Q will be out of the problem.
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Huntingxkitty
(@Huntingxkitty) reported
The new world dungeon lag is so bad it’s like unplayable 😭 @playnewworld
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Chris Bowen
(@Bowen_Thaylin) reported
@Aurphillus @ItzDoodles @playnewworld because the problem is created currently by the afkers.
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Will "Grimsbeard" Samuel 💉💉
(@grimsbeard) reported
@BidmeadLouis @playnewworld Ah good. My bad then. Silly people would think AFK evasion was a good thing to do, but at least they're trying to address multiple issues.
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Zolat
(@Zolat_) reported
@VoltzDr @playnewworld let me know if you find a fix or if you get in because mine has been acting up for 2 hours and its mad annoying
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Jo'
(@CruzKun_) reported
@playnewworld MAYBE doing something for QUEUES ???? DO SOMETHING TO HAVE MORE SLOTS ON SERVERS, ITS THE SOLUTION ! really stupid mentality when you prefer avoid the problem instead of fix it...
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Greg
(@YankeeMN) reported
@smokinrbbq @playnewworld That’s (probably?) not against the terms of service. It being a sandbox game the response would likely be to go enjoy some sand somewhere else for a while. Even if it sucks.
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Secko
(@Secckoo) reported
@gearsfreak99 @FishFPS @playnewworld I run on a 2080 super and haven't had a single issue neither have I heard complaints. The fact that the guy in the video obviously dislikes Amazon and is going at their throat over cases I see nothing behind and people follow him is insane to me.
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Welly
(@ryan_welly) reported
@Richard47004736 @DudeAcheson @playnewworld This doesn't fix the problem though does it... If you think it does you are an idiot
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Welly
(@ryan_welly) reported
@playnewworld Waste of time. Should be fixing the actual issue. Anyone complaining about this is clearly deluded the 100 people running into walls is not the reason there is queues. They need to get transfers out in the next day or 2 thats the fix. You need groups to move from the servers.
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NotMihal
(@NotMihal) reported
@playnewworld @playnewworld hit the showers guys. Fix the real issue.
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KevinG7 - #BLM Justice for Breonna Taylor
(@kagapeme) reported
Really, @playnewworld Boss mobs that RESET WHILE THEY ARE IN THEIR ROOM?!? Why is this a thing? FIX THIS!
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Necrotoxic
(@Necrotoxic42) reported
@playnewworld Maybe dont punish Players who wants to play what they paid for and fix your ****. It's not the Players fault that u can't handle the amount u sold. But taking the Money is cool for you.
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Terror Inc
(@_TerrorInc) reported
@playnewworld Gonna fix the 3xxx series gpu's blowing up?
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Don Sheppard
(@donshep) reported
Typical @playnewworld bullshit instead of fixing the queue issue they are going to punish those of us who try to stay connected during a bathroom break or taking the damn dog out. Take a 20m break get punished by not being able to play for 3 friggen hours.
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Mo
(@mo_88_mo) reported
@playnewworld Maybe you should have set a cap on new players being created per world on launch day and then this wouldn't be a problem. Currently in a queue to get in and I see only 5 worlds in the entire AP Southeast list of servers have queues. Every other world has no queue at all.
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FlynnWinch
(@AlmanaxWinch) reported
@Headstrong55 @playnewworld Dungeon with limitation isnt a problem, its game design, its to worth to be farmed without some difficulty, just make a 5 man group and craft keys.
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Dr.Voltz
(@VoltzDr) reported
@UndeadCreed @playnewworld Seriously. Its ridiculous that there is still no fix for this.
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Aidan
(@YaBoiADN) reported
@playnewworld Yo! West Australian player here. The first 2 days were pretty top-notch with ping and input response. However in the past couple days the ping has increased about 45-60% overall, and sometimes my character won't move or use the skill when I press it. Possible fix?<3
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Chris
(@Chynes101) reported
@ScumlordStudios @playnewworld The % of afk people on a server is infinitely small. Isn’t the problem at all. Servers are over crowded - and forcing people to log to eat dinner and just re-que doesn’t make the que lines any shorter.
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ItsClarky
(@Clarky403) reported
@playnewworld, i have found another game breaking glitch, our characters have zero cheeks once again, i have seen this become a trend in other video games such as @PlayApex, but this one hits extra hard because we can see our characters cheeks at all times. please fix, thank you
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NakhtiEmperor1
(@NakhtiEmperor1) reported
@playnewworld Or just everyone stop playing until they fix the queue times. I shouldn’t have to waste half a day sitting and staring at the queue to play a game. I have better things to do.
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Jonathan Miguel Acuña
(@AcunaJonathan) reported
@playnewworld While it is an issue the prevents others from playing, you cannot blame the issue on the players when it is a developer issue.
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🛡 Tommy J 🌊
(@ResistMonsters) reported
@playnewworld Hello, can you please direct me to your customer service/GM for a character that can't spawn? Character name is Erik Rackham on US East Utensia
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Hawkins
(@MajinRod_RED) reported
@Ragarath @playnewworld yeah true. in the end its amazons fault for these nonexisting server caps and not giving it a login limit even tho the servers are already way to overpopulated. but i saw it so many times already that people stand there the enitre day and im not joking. the same people.1 corner
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Chinamann
(@AustineKael) reported
Log in queue are really a problem @playnewworld. Looking forward for the day you'll fix it :)
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Kebab #متى_اتخرج
(@7MED_1995) reported
@Richard47004736 @DudeAcheson @playnewworld “Selfish” is when you are happy with this kind of solution, you are happy for your self. It is good solution if there was no problem in the servers, but in this context it is just a bad move. Please don’t forget that the game itself is the root of the problem.
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Vidmantas Murauskas
(@VMurauskas) reported
@playnewworld Such a bad thing to do. There’s already a 4hr punishment for being afk for 25mins. Now you want to punish people trying to avoid a problem you created. I think your only course is an increase in server capacity/amount.