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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Gebicki
(@jgebi) reported
@playnewworld So you think Lindalino will just crash again for no reason?
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Cole
(@Mite2a) reported
@frannahdk @playnewworld And yes wars and territories are all issues in server merging. All I would suggest is reset the continent when merges go live. If people ***** about that then oh well because that's literally the only way for things to work out. Not increase server capacity...
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LittleOwl
(@LilEOwl) reported
@Syndicate @playnewworld I've only played a couple of hours but reli like it so far just wish my pc would not struggle in the busy areas keeps lagging grrrrr
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WillNotFit
(@WillNotFit1) reported
@playnewworld fix your game I can’t even select a world
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Kvakaca
(@Kvakaca) reported
@playnewworld This doesn't fix anything. Either give free transfers or continue facing the s-storm .
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Destroyer
(@realDestr0yer) reported
@playnewworld Nice job, NewWorld Devs! Take note, other game devs...THIS is what GOOD customer service looks like.
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Malice
(@JohnPaulBap) reported
@playnewworld Issues with the fanboy logic: 1) Why move to a different server if you already have a character and time invested? Not even addressing friend issue. 2) Some issues are to be expected, but the amount of characters per server they allow created (at launch) is gross negligence.
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Aedon Eckart
(@Hobbiittt) reported
@playnewworld got fatal error and had to sit in 300 queue, then when i get in i get it again 20 minutes later and have to sit in a 600 queue now???
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MC Squared
(@MC_Square_) reported
@playnewworld Can you fix the AFK'ers just running into walls to hold positions?
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MunchiseOSRS
(@MunchiseOSRS) reported
@playnewworld this fix kicked me out of the game I just waited forever to join - to force download and join the queue again...
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Bob Dorris
(@Venthor) reported
@playnewworld You know what is worse than long queues. Its sitting in a long queue and then getting an error. Now I get to restart the process again further behind than I was in the first place.
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CaliforniaFATS
(@CaliforniaFats) reported
Spend the last 10 mins trying to fix my camera in OBS ONLY to discover I had the lens cap on LUL Just streamer things.. Going live for New World in 5!! @playnewworld
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Gabriel M Rocha
(@gargaroots) reported
@playnewworld Great fix! Wow. Just got disconnected from the queue with less than 150 in front of me, now I'm back to 750+. Thanks a lot guys! I'm really impressed. :(
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kevin liaud
(@KLiaud) reported
@playnewworld change nothings crash queue 857 back to 2044 yeah best patch UPGRADE EU SERVEUR CAPACITY !!!!!
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Mouse
(@mowseler) reported
@playnewworld are there any plans to fix the company message? You currently can’t use any letters that are hotkeyed because they bring up those panels (social, skills, etc) so we can’t write anything, and we can’t paste into it either
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FelipeHunterFOX
(@FelipeHunterFOX) reported
@playnewworld But the File Connection error persists. This is very sad! :( SA - Server Hubur)
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Cynical_Xcon
(@CynicalXcon) reported
@Krethys @playnewworld Probably abusing the pvp glitch like a nub, then acts like he’s totally fine with refunding the game. Karmas a b***h
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Tzoruk
(@Tzoruk) reported
@playnewworld Imagine paying a game and not being able to play it with friends... too bad, i really loved the game during the betas, i hope it will solve the problem. I only had the possibility to play 1 time since the launch (in queue since i'm home), i had no real issue other than that !
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resolve
(@res0lve_) reported
@playnewworld please put in disconnect protection ASAP. It hurts having shaky internet and having to wait in 2 hour queues.
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ジョジョ
(@IamJsquared) reported
@playnewworld can we get patchnotes/changelog? a 10.5gb update isn't just a queue fix right? lol
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Dalton Baillargeon
(@Skippy3421) reported
800 person queue only to get in and crafting be bugged. only fix is backing out and relogging in. 1500 queue now. @playnewworld
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Michael Zacharias
(@DeeVectDesigns) reported
@roadrrunnerr1 @ChesleyBrandon @playnewworld More of an issue with people picking the wrong server. First day Valhalla had a 25k queue, its not because people wanted to play RIGHT NOW they just wanted to get shown live on Twitch... There are a ton of servers and choices.
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Ghaleb Dweikat
(@GhalebDweikat) reported
@playnewworld what do you do when you just sat through an 800 queue just to get the “failed to connect to login server” message after and the only option is to click on and go back into the queue that is now 1800 long?
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Deku
(@Konohasenp_u) reported
@theadimech1 @Chaniro91 @playnewworld the fix for queue stability issues is for all regions though..
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TheGood_Bro_
(@TheGood_Bro) reported
@pleiadian1027 @HeavyLiftGaming @playnewworld If this wasn't your first mmo why did u buy the game during launch? When has an mmo ever not had thus problems launch relax a bit. I haven't even seen a queue over 150 10 min wait time tops. Look for a less pop server?
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Hawkeye
(@xhawkeyex7889) reported
@playnewworld Why did I get an error when I was at 421 in queue and then now I’m at 1658 time to ramp up kicking people otherwise I’ll never get play time in the game !
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Shawn Griffin
(@ShawnGr40971804) reported
@Grollstein1 @playnewworld This doesn’t affect your place in queue, it sounds like this is aimed at fixing the problem where people get disconnected while queueing.
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Myst 🇲🇦
(@mystvb) reported
@Brian_Alford @playnewworld Bro I never had this problem it’s because of their patch that I have it now ******* ...
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Furkan Aksoy
(@aksoyfurkantwt) reported
@theadimech1 @Chaniro91 @playnewworld no need to remove queue, It will crash itself. You will wait for bla bla bla hours and when you get close to join in, it will crash and send you back to end of the line. Devs are **** and they must be fired. No otherway. They are just praying for the hypes done. fk all devs.
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Eric Barnett
(@Faucius) reported
Outside of the server queue issues, I really hope the dev team on @playnewworld is prioritizing this GPU overheating/optimization issue. Has my 2080TI sitting at 85c just in the menu alone.