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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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liam
(@clydefc123) reported
@JasePeel @EimantasSutkus @playnewworld I was earlier fine now nothing I was in a que of 766 people got me down 20 now it's not working
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Colton prince
(@xBOVVDOVVNz) reported
@playnewworld any update on the server queue fix its been 4 hours now?
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σɢuz нαn
(@Fenerbahcem_24) reported
@clydefc123 @EimantasSutkus @playnewworld Me too server login is crashed
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Daniel Tweed
(@DanielTweed6) reported
@Osxgeekgirl @playnewworld at least 3 people on discord are also getting this problem, myself included
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NoNickname
(@NoNickn15448329) reported
@Pyfonz @playnewworld Yep just tried to login somewhere... same error
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rachel
(@crawfsangel) reported
@playnewworld waited in aus que for 7 hours on utopia at 14k only to be kicked out just then with lag detected and back in a 20k que what is this ffs
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Clueless_Gaming_UK
(@uk_old) reported
@playnewworld Tried to retry and got @mm_loginservices_InternalServerErrorException connection failed error ...
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Michał Ż███████
(@zck555) reported
@Patientzockt @playnewworld Same here after crash on waiting in 16k+ ppl queue.
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Dennis Arndt
(@M3cr0x) reported
@playnewworld maybe just restart all eu servers cause login servers broke down
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Karkko
(@Karkko2) reported
@playnewworld Some reward for this problem? Pretty please? 🥺
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Mike
(@DaSkipper77) reported
@hybridspyda @playnewworld @Osxgeekgirl Have the same problem 😡
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Peter Holdsworth
(@HoldsworthPeter) reported
@playnewworld Now your deleting characters of people who cant even get in now we cant even que been trying for 8 hrs to get in and been kicked from numerous ques its a complete shambles and disgrace and all you get is automated issues there to busy singing how great the day has been shame on U
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LT-RaPaCe
(@LtRapace) reported
@playnewworld hey servers down i got disconnected after 6 hours of waiting i just play 1h ....
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Heather
(@thesupprincess) reported
@playnewworld Getting connection error where I can’t view the servers and my character even disappeared. Others I know on EU are having trouble with their games working too now.
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Jason Peel
(@JasePeel) reported
@clydefc123 @EimantasSutkus @playnewworld Having the same issue, just created a character about 15 mins ago, got kicked out of queue now getting that message and can't see my character
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Facundo Javier C
(@soifacu) reported
@playnewworld Hello, I finish my place in the queue, I enter to play for 5 minutes and I disconnect, now it is not letting me advance in the queue, it is like that it is inactive to re-enter, and it was not my fault but its connection, I need to enter play, let me level 5
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Alexander Hamilton
(@VengefulMadness) reported
@playnewworld You have so much money that you could have made this experience so much better...but you ******* blew it. I not going to make a character on a server that I don't have my friends on. Fix the damn **** so we can all play.
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Max Breitenborn
(@CoreT3kk) reported
@JamesPeters98 @playnewworld Got the Same problems
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Saluchi
(@SalehSaluchi) reported
@playnewworld i keep getting this error on launch mm_authresult_ retry? was playing fine then logged out for abit and now this is all i get. and no wordls show up
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Q Q
(@iHanuy65) reported
@playnewworld Fix eu servers...You haven't improved anything since the beta -.-
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slushy3D
(@slushy3D) reported
@playnewworld Being disconnected just now, after 8 hours of queue, with some stupid disconnection error because their servers cannot handle their sh*t. This is absolutely hilarious and terrible. RIP New World.
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SphinxenDK
(@Loui0988) reported
@playnewworld Got into the game after, I don't know how long of a queue :D And then the login servers throws a hissy fit....
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Kayrashy
(@majoranoke) reported
@playnewworld Some people including me had more than 4h queues, random disconect ands errors, and can't queue again. Hello please i want to play the game i bought.
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Alexandre Machado
(@alexvski27) reported
@playnewworld Eu central servers are unavailable for some players please do not avoid this issue. Thx in advance.
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Mitchell Wheeler
(@cottonsoxrox) reported
@playnewworld please tell me how to fix this: @mm_authresult_Http_Error_Response_Code
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Calax
(@CalaxDragon) reported
@playnewworld What happened to the login server? No one can join any server anymore
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DeaThRaGinG
(@DeaThRaGinG) reported
@MikeMcKie92 @playnewworld Also getting this error.
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Michael Barbour
(@MichaelBarbourx) reported
@playnewworld My game isnt even showing any worlds now. Anyone else have this problem?
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Bow146
(@Bow1461) reported
@playnewworld This launch was pretty iffy due to the issues with queue times, but this just made it 100x better. I think the way you guys went about handling that issue came in clutch.
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Liam Welsh
(@DireWolf260) reported
@playnewworld just spent 3 hours in a queue of 700 people because of a game crash to get down to 80th in the queue to then get disconnected and now can't log in at all with multiple error messages consisting of @mm_loginservices_internalServererrorexeption