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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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jarn 🇱🇧🇱🇻🇦🇺
(@jarnjulien) reported
@NickWeikert @playnewworld this is what i was thinking too, but i believe if a large number of people request refunds after sitting in queue for 10+ hours (which im sure many will) i think steam or wherever will issue refunds. at least i hope so
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Haluz
(@HaluzCZE) reported
@playnewworld Can you please give any statement about login queues instead of liking random tweets?
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Dikaiosune
(@Dikaiosune5) reported
@Thrizian @playnewworld Game menu + unstuck worked for me but then I got Lag detected again later
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ChristoUS82 💚
(@ChrisPlacko) reported
@playnewworld steam launch errors, cant launch game, easyanticheat blocking game - fix it
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Andrew Porter
(@defsdoor) reported
@playnewworld Queue of 20 on Eridanus - 30 minutes to get in - failed to login twice - back of the queue
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Praveen
(@praveensvsrk) reported
@ShowNwo @playnewworld @playnewworld at least acknowledge that the queue time is a problem...or rename the game to 'New World For Streamers' cause they have no queues
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Chris
(@Chris08901068) reported
@playnewworld @mughoarder I was expecting problems today. Since this morning (8am) I try to get to the server where my friends are (Europe/Germany). After 5 hours I was place 1487 and steam crashed. After a relog I was back in 9000+. It's absolutely ridiculous and slowly I'm getting really angry
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Raúl Rodríguez
(@bboybalance) reported
@ShowNwo @playnewworld Please, add more server slots, ppl is having trouble with queues
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TroyotaPrevia
(@TroyotaP) reported
@playnewworld 1. Can we fix this Interact bug. 2. Can we get some more Austrilia servers. 2 of the servers have over 20,000 in the queues.
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DeathDisplayer
(@Death_Displayer) reported
Been waiting a year for @playnewworld get one lag detected/freeze and I'm going to be stuck in queue for hours. Feels bad man #NewWorld
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James Johns
(@jamesdeanjohns) reported
@playnewworld Can't make mark...LAG DETECTED
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DayneMagus
(@Daynemog) reported
@playnewworld fix the rubberbanding on Loloi
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jarn 🇱🇧🇱🇻🇦🇺
(@jarnjulien) reported
@NickWeikert @playnewworld this is what i was thinking too, but i believe if a large number of people request refunds after sitting in queue for 10+ hours (which im sure many will) i think steam or wherever will issue refunds. at least i hope do
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Chris
(@Chris08901068) reported
I was expecting problems today.Since this morning I try to get to the server where my friends are (Eu).After 8 hours I was place 1487 and steam crashed.After a relog I was back in 9000+.It's absolutely ridiculous and slowly I'm getting really angry.@playnewworld @PlaynewworldDE
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Snips86x
(@MartinP37132940) reported
@playnewworld what's with the silly queues to login? I know us brits love a queue but this is a little ridiculous.
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Diamattis
(@Diamattiss) reported
@playnewworld fix Us east servers please
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EspacioEnBlanco
(@SpaceInBlank) reported
@playnewworld stfu and fix your servers, i've been waiting for 5h to enter on EU Central and the stupid game kicked me out of queue for no reason. ALL THE FUKING SERVERS ARE FULL AND I CANT HAVE A REFUND CAUSE STEAM COUNTS THE QUEUE HOURS AS PLAYED WTF I DONT HAVE A STUPID CHARACTER YET
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Zync
(@JustZync_) reported
@playnewworld the boatswain ambrose doesn't want to spawn pls fix
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FΛKKIП
(@FAKKIN_) reported
@playnewworld Fix EU in some servers it's impossible to log in and we have our friends there...
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Smrgfgrl
(@Sir_Harlot) reported
@ShowNwo @playnewworld Damn it's like y'all never played an MMO release. Even WoW, to this day, struggles with server issues on a launch. C'mon dudes. Day 1 is the shittiest day to try and play.
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azuleslight
(@azuleslight) reported
@playnewworld waiting to que after massive crash been in line for 30 mins because im not a new player so low bucket priority... sigh
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Lycis
(@JustLycis) reported
"We are aware that players are having issues with queues and the login bc we made this issue ourselves by capping servers at 2000,I guess @Amazon's #AWS isn't as amazing as they all say. 325.000 ingame, 437.000 in queue,fix the goddam servers @playnewworld #pathetic #NewWorldMMO
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Aaron Bisbee
(@Bisbeaar) reported
@playnewworld you've had 2 delays, and a whole year to know that server issues were going to be a problem.
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amang
(@amang22902699) reported
@playnewworld currently waiting on the que, but I honestly want to know and think you should comment on this, are you working on fixing the server issues right now?
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Scouse
(@scousegaming80) reported
Lucky I chose to not take time off work for @playnewworld today judging by peoples queuing issues. Did people not realise this would be the case #NewWorldMMO
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Charlie
(@CharlieBooker7) reported
It is a bit silly to have it so you are stuck to 1 server only per character... What if that server is completely broken one day? @playnewworld come on now this can't be right.
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Jon Shaben
(@Jon_Shaben) reported
@LeRofiq @playnewworld This is happening all over the place. I was 266 in que got a internal socket error, dropped to 5042, waited and got back to 4000, dropped again now at 5600
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Nickolai Volkov
(@VolkovNickolai) reported
@SerMedieval @playnewworld Add me in game, I will be on in about 16 hours if the game doesn't crash in this queue. My name is "ThatGuy98798ds(@(sdkh" Ignore the end, it is because global naming and all. You know, the standard decisions from Amazon that are centered around F'ing the customer.
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Nik Loizou
(@Nikafc) reported
@playnewworld you NEED to introduce a grace period for players that crash. Queued 3 hours to get in, played an hour, used a heal, game crashes with a "per function call" error and now i have to queue again for another 3 hours??
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Astdis Gudnadottir
(@Astdis) reported
@playnewworld Been in queue since the supposed restart, First I had 700+ queue that lasted 2 hours to get to 300+ when i got internal error and kicked me to the back of the queue, at 900+ now 2 hours later I'm at 531 in queue, a buddy just got in the queue 3k+ Niflheim EU