New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/25/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Darklord_Alpha Lord_Alpha (@Darklord_Alpha) reported

    @Gothalion @playnewworld And I thought Outriders had issues. 🙄

  • Its_Bogz BOGZ (@Its_Bogz) reported

    @playnewworld I don’t understand how every time you guys try to fix something, another horrible thing goes wrong…

  • aettyr Brewster Enjoyer (@aettyr) reported

    @Cyael @playnewworld At least read the post. “Players who encounter this issue WILL receive their missing gold/items when the fix goes live. At this time, this may block you from transferring servers”

  • Unknown06115772 Unknown (@Unknown06115772) reported

    @Caesar_Ponte @Its_Bogz @playnewworld Maybe you should go fix it for them.

  • Maffapog Maffa (@Maffapog) reported

    @shroud @Gothalion @playnewworld Insane fix one another one just crops right in jesus man

  • SebastianvonRe1 Sebastian von Rex (@SebastianvonRe1) reported

    @playnewworld you have until tomorrow to fix it or you will lose a lot of players and i mean a LOT of Players

  • MindParadox MindParadox (@MindParadox) reported

    @playnewworld Let me fix that for you: "Update 1.04 continues our vision of making life staff use I to a secondary at best, since we never intended for it to be an actually viable class"

  • CheesePepe Cheese (@CheesePepe) reported

    @playnewworld Fix the Malevolence boss not spawning please!!

  • Snyxgaming Snyx Gaming (@Snyxgaming) reported

    @playnewworld just pure incompetence. how is it possible, with the backing you have, knowing that this is the last shot for amazon game studios after failing game after game, to still be unable to fix something you put in your patch notes that it's fixed?

  • JohnSmi49618169 John Smith (@JohnSmi49618169) reported

    @Cyael @playnewworld They said you'll get it back when the fix goes live. What do you expect them to do lol

  • AaronmatrixG Aaron Garrido (@AaronmatrixG) reported

    @playnewworld What about the issue where some players would lose their houses regarding the settlement? Is thia being addressed? Will we get our homes back?

  • PreEnabled Jason (@PreEnabled) reported

    @playnewworld Why is outpost rush still not unlocked? Can you guys please do something right? Literally everything is broken in this game right now. New world? more like new bug each day.

  • DjZerosum Dj Zerosum (@DjZerosum) reported

    @playnewworld eta on the fix would be nice

  • ImSeanHarrison sean  (@ImSeanHarrison) reported

    PLEASE shut the game off before war windows and fix the healing glitch. This is going to wreck everything @playnewworld

  • shroud Michael Grzesiek (@shroud) reported

    @Gothalion @playnewworld **** bring the whole game down till they fix it. This nightmare doesn't end.

  • novarift RG | Nova Rift (@novarift) reported

    @playnewworld Can I please do your QA because it is proving to everyone that you either don't have a QA team, you have an understaffed QA team or your devs are just ignoring your QA team. Either way its causing major issues with your fanbase.

  • DOUBLEDBIELBY04 gone (@DOUBLEDBIELBY04) reported

    @playnewworld Can you guys just rewrite the game in a competent engine, lots of players in our server discord are quitting after these updates. The invincibility still broke, so many things are broken at a code level. Don't make a client sided Mmo. Also don't patch lag by nerfing **** 😐

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @Andreaspil2 @playnewworld Where you selling something before because some people have a issue where even though the item sold but they didn't get the gold and that's preventing transfer. I only ask because that might be the issue

  • 1gorillatank Mirage (@1gorillatank) reported

    @playnewworld still no hammer quest boss fix.... how hard is it to make a boss spawn correctly and not despawn or reset

  • Route_er Route (@Route_er) reported

    @playnewworld yo, did ya'll hire, I mean let work for you, a studio full of interns to make your game? Every patch you introduce more bugs than you fix.

  • PikaPhu_TH PikaPhu ||| (@PikaPhu_TH) reported

    @playnewworld windsward very lag

  • Ct4Lz BigBrain (@Ct4Lz) reported

    @playnewworld I’d like to report a problem with people exploiting a bug with sacred ground. When you crouch up and down inside the circle you get additional healing.

  • Sanghelyos Johann (@Sanghelyos) reported

    @playnewworld How about french version that have gear buffs basically not working ?

  • F0RTRESSGame Fortress (@F0RTRESSGame) reported

    @Gothalion @playnewworld Wait how is the ice gauntlet so broken??? Lmao guess my hatchet/ice gauntlet is just a master build?

  • SavrickGaming Savrick (@SavrickGaming) reported

    @doomslang @playnewworld it came up on our server ! Has had a few issues, but seems to be working now.

  • Meko_Ibuki Meko (@Meko_Ibuki) reported

    @Gothalion @playnewworld I wanna joke about all the bugs but at this point it is just disheartening at this point. I really hope they fix all the issues this game has caused I want you to have an amazing game you love like how I love ff14. And there silence from the dev team doesn't help.

  • FindlayJonathan Jonathan Findlay (@FindlayJonathan) reported

    @Spongylul @playnewworld I got the same message on login and my house is fine. Have storage space still and can enter and decorate the house.

  • TakingC66529976 Taking_Chances (@TakingC66529976) reported

    @playnewworld Can you look at the compass being completely inoperable after leaving an expedition? Doesnt track anything and cant use ping markers or pin objectives after leaving an expedition. Only fix is to restart the game.

  • gtsbie Gatsby (@gtsbie) reported

    pls fix game @playnewworld

  • tristanpope Tristan🤪 (@tristanpope) reported

    @playnewworld Does Amazon have a QA team? I’m seriously concerned about your development team breakdown after each patch. Normally you would assume a dev team is broken up into groups to checks and balance one another. But… like… yeah. Starting to think something is broken in tram layout.