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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mimmz
(@Ascendtrick) reported
@playnewworld How about the “pending invite” bug that’s literally preventing me from joining outpost rush? Saw a bunch of people having a similar issue on the forums.
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⚜️⚔️Savag3Calib3r⚔️⚜️
(@savag3calib3r) reported
@gimazaluke @playnewworld @amazongames Mine doesn’t and hasn’t seemed to have an issue yet but I’m not willing to open the game again and gamble with my GPU especially during this shortage only a fool would do that 😩
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ApathyInternational
(@LukahPrime) reported
@BulletGoof @playnewworld If they're updating the server transfer, they probably need all servers down. This game is also 2 weeks old, I'm sure the server mx times will be improved
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Alsus
(@WolvedarkPrime) reported
@playnewworld still downtime? i can't login yet.
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sb
(@sb36849016) reported
@playnewworld can u fix the lvl5 azoth staff cannot finish the 65 corrupted portal bug..this lasted for at least one week without fix
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Zoveria
(@Zoveria1) reported
@DevNFPS @SilvaMandy1 @playnewworld My issue is mainly with mobs running so far after you, when im well away from their spawn point. Im a healer, I can take on 3 mobs at best but any more & my spell casting gets interrupted when I try to heal myself. I try to find other players in zones but there was nobody around
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Tomás Ribeiro
(@TomasLacerda) reported
@playnewworld Why aren't you guys more communicative? You have a winning game and you keep failing in what everyone is asking. Communication. When do you plan to fix the actual main quest? Why bots aren't being addressed?
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ナオミ nada
(@KindToAllKinds) reported
@ladytstorm_ @playnewworld Wars are unplayable and open world large scale fights barely pass the mark due to lag. There is regular lag issues all across the map in various towns that make using trade impossible. There are loading screen bugs which prevent you from reliably using camps. And much more.
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Cryptᕫ
(@Crypt0rTM) reported
@playnewworld guys is this a joke you didn't fix T5 Azoth staff for the portals? 🤡🤡🤡🤡
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Rexxnation
(@Rexxnation1) reported
@playnewworld Maybe instead of focusing on bringing players into the game, you fix the game itself first. War on Takamagahara is unplayable due to AOE exploits, fix this before bringing people from other servers war is half the reason everyone plays new world.
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⚜️⚔️Savag3Calib3r⚔️⚜️
(@savag3calib3r) reported
@playnewworld When is the killing people’s GPUs bug going to be addressed ?! I was enjoying the game and want to play it but I refuse to risk my new 3080 being bricked and as far as I have seen @amazongames has yet to address this issue in any capacity!
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Shane Phillips
(@ReaperPhilly506) reported
@playnewworld Fix the tier 5 azoth staff! Would be nice to grind gear score up in Shattered Mountain.
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Izaiah
(@z_music_lover) reported
@RicoFromNY @irakli_Zz @playnewworld I have the same cpu and have never had an issue in busy towns.
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Japa
(@RiicK_SEP) reported
@playnewworld Why don't fix the Quillbark's drop?
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Cash
(@Cash07417245) reported
@playnewworld Oh man, a game that has been out for less than a month is taking the servers down to fix parts of the game. Oh no! What am I going to do if I have to play something else or actually eat real food!! Just get over it. Would you rather the fix, or things to stay broken?
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sb
(@sb36849016) reported
@playnewworld plz fix the lvl5 azoth staff cannot close 65 corrupted portal bug.
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Zoveria
(@Zoveria1) reported
@SilvaMandy1 @DevNFPS @playnewworld It doesnt matter if its an elite zone or not? My issue is with mobs chasing you for an excessively long distance yet retreating because theyre well outside of their zone. Yet they can still chase and attack you. My issue isnt with whether the enemies are elite or not.
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Connor ಥ_ಥ
(@CNNRLAW) reported
@playnewworld Can you fix that bows dont actually fire arrows on reticle and instead actually fire slightly to the left
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ApathyInternational
(@LukahPrime) reported
@playnewworld If they're updating the server transfer, they probably need all servers down. This game is also 2 weeks old, I'm sure the server mx times will be improved
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Mert Karalar
(@wirwlos) reported
@xiJonzo @playnewworld well a healar can heal double of my damage in 6 sec so in pvp or territory wars its impossible to kill them even with full dps build so thats annoying. i hope they will fix it
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Zoveria
(@Zoveria1) reported
@DevNFPS @SilvaMandy1 @playnewworld Another issue is when I try to outrun a mob if there's too many of them, and i stop running and they hit me several times, but then they retreat as soon as I start attacking them and they've chased me well outside of their zone. If that makes any sense to you. Its frustrating
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pAreus
(@PPAREUS) reported
@bestsniper20k @playnewworld that's exactly what i'm criticizing it's an issue! You shouldn't need more iron ores to craft an orichalcum ingot than the orichalcum ores. That would only make iron more valuable. Hence it's not worth it at all to reach level 175 gathering when u can buy starmetal for 0.01g
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realHorst
(@realHorst2) reported
@mistermfmike @ErisRavyn @playnewworld "Hey, what about issue X?" "Hey, how about you just stop caring about issue X?
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James Henry
(@monolithgraphi1) reported
@darkeagle2140 @playnewworld I stood outside of the entrance for a total of 60 seconds on a low pop server and received a group invite. Don’t see the issue.
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David Winder
(@StealthyAssassn) reported
@BulletGoof @playnewworld We should be thankful thy are doing these updates and working on bettering the balance and fixing the issues that need to be addressed. I for one as an EU player am not bothered by the downtime being when it is. Welcome to MMO life. Missing a few hours isn't killing you.
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ナオミ nada
(@KindToAllKinds) reported
@NomNomAproved @playnewworld The lag is so bad throughout the day in various towns that you can't use trade. Won't let you buy or sell things. Using skills in open world are delayed when large groups fight each other. Mobs teleport around.
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Damian
(@Ghausght) reported
@playnewworld How was reap not in this update? its been broken for over a week. Taking Gravity makes the skill no longer to damage or heal, its literally game breaking. Thanks for this update though. Game has many bad bugs though, feels like beta. Sadge
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*°:⋆ LisaMGC ⋆:°*
(@LiosaMGC) reported
i think i'm addicted to @playnewworld it's so fun? any time i'm out and about i'm like BUT IM ONLY LEVEL 34 HOW CAN I FIX THIS
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NomnomAproved
(@NomNomAproved) reported
@KindToAllKinds @playnewworld what lag i dont get lag wile playing at least not anything worth complaining about i think the lag might be ur internet or conection to server not trying to start anything just stating that there is no real lag that iv noticed
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Rhianna, Moon Dancer
(@ringdingdingo) reported
@Alleb40364748 @playnewworld It's 9pm for my area, and even then they did not take the servers down at that time, despite the warning bar clearly being displayed at the bottom of the screen and servers in other regions all being down. Communication is terrible.