New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/12/2025 21:25

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • LiquidUniverseG Liquid Universe Gaming (@LiquidUniverseG) reported

    @playnewworld Guys stop. It's a flop. You wouldn't listen to your players, hire gamers into your dev community , and your solutions to problems were god awful. End it now. Your down to 20k concurrent players at best. It's time too move on.

  • NotifyPanda Notify Panda (@NotifyPanda) reported

    @PRDX_Feyr @redtrashpandaVT @playnewworld They are a sinking ship and never cared about the players. Why not ban people. Their half brains think we will repurchase the game. I feel sorry for everyone that got banned for a glitch one of their monkey brain developers didn't test in QA or for some other stupid reason.

  • lillithra Lillithra (@lillithra) reported

    @playnewworld im not getting any, thin ktis still broken.

  • AngelNea_ Angel (@AngelNea_) reported

    @playnewworld Please fix your drops, we didn’t have access to them today at all.

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @playnewworld Just jumped back to check out the latest “fixes” just to be faced with several other new issues :( lagging , stuttering , people@with stun immunity bug , movement bugs and more … it’s been fun, but I’m done now.

  • KindToAllKinds ナオミ nada (@KindToAllKinds) reported

    @playnewworld Drop still not working for this

  • xJosephOsuna Joseph M Osuna (@xJosephOsuna) reported

    @playnewworld Not working...

  • wolvestooth Wolvestooth (@wolvestooth) reported

    @playnewworld Except it's not working for many people right now. I luckily got it from one of the few streamers you gave it to. Some official word on the forums and here would be appreciated.

  • defensewinships Thitron (@defensewinships) reported

    @playnewworld @CaedusCaelum I'm having lag detected issues ever since this last patch never any issues before think they need to take a look at what they did it made things worse

  • Ly_D_Yamato 👑 Ly D. Yamato 👑 놓지 않을게. (@Ly_D_Yamato) reported

    @playnewworld Drop not working

  • metfansareweird Pack Addict (@metfansareweird) reported

    @playnewworld Dead world/ broken world

  • rightiibeararms Rightiibeararms (@rightiibeararms) reported

    @playnewworld is there a reason the drops are not working properly?

  • santipanda1 Santiago Castellanos (@santipanda1) reported

    @playnewworld Drops are not working yet, fix that pls

  • defensewinships Thitron (@defensewinships) reported

    @playnewworld @CaedusCaelum I'm having lag detected issues ever since this last patch never any issues before think they need to take a look at what they did it made things worse

  • AndrewB16608090 YeetusCletus (@AndrewB16608090) reported

    @playnewworld PLEASE ADDRESS NVIDIA PROFILE INSPECTOR!! I just tried it as a musket and it’s literally hacks. I can see people through textures. With a hit scan weapon it’s broken. I removed it because it makes me feel like im cheating.

  • Raesianlol Raesian (@Raesianlol) reported

    @playnewworld do you guys plan to address the whole issue on weapons such as void gauntlet when you pull out the blade it just vanishes and all the other bugs following the great axe grav well patch this next upcoming patch? Would be greatly appreciated.

  • Seraphimkaylore 🔴Live ttv/SeraphimJBS | (@Seraphimkaylore) reported

    @playnewworld Drops are STILL not working & no one at @AMZNGameStudios is responding. I'm a streamer who is part of the creator program & the drops are not working. 5 hours into my stream with no assured drops. Wtf?

  • PropersoX PropersoXD (@PropersoX) reported

    @Kevin_He317 @CallM3Bacon @playnewworld well obviously a giant update like this will have a few bugs when it comes out later. But it would have way more bugs if they didnt fix things in the ptr

  • nummularius_ nummularius (@nummularius_) reported

    @playnewworld ttv/nummularius... running a 24 hour stream to promote this... not working for my viewers... any help?

  • defensewinships Thitron (@defensewinships) reported

    @playnewworld @CaedusCaelum I'm having lag detected issues ever since this last patch never any issues before think they need to take a look at what they did it made things worse

  • nummularius_ nummularius (@nummularius_) reported

    @playnewworld ttv/nummularius streaming a 24 hour to promote this... but it's still not working for my viewers... any help?

  • xdannox Daniel (@xdannox) reported

    @playnewworld Drops have been broken all day

  • Dadkill Jordan (@Dadkill) reported

    @EnochRPG @playnewworld It's not a bug. You need gold from M6 to M10 to move in. Just a text/explanation issue.

  • subcoolsuperhe1 subcoolsuperheat (@subcoolsuperhe1) reported

    @playnewworld Drops are not working

  • PRDX_Feyr Chris Hillman (@PRDX_Feyr) reported

    @redtrashpandaVT @playnewworld They lost like 90% of their player base because they can't even fix their crap. Then they go and ban the remainder of their loyal base who are just doing the right thing. It's like they want to shut down their servers. Get your **** together @playnewworld

  • StaggeredSix Mark McKeen (@StaggeredSix) reported

    Last @playnewworld patch introduced extreme action lag.

  • JettsonMr 𝓜𝓻 𝓙𝓮𝓽𝓽𝓼𝓸𝓷 (@JettsonMr) reported

    umm @playnewworld drops are not live, its been like 2 hours can you please fix this?

  • SweetOrangeKuro Kuro (@SweetOrangeKuro) reported

    @redtrashpandaVT @playnewworld Ohhh I getchu… but what the hell, you’d think they’d have actual customer service instead of being pathetic and not show kindness towards their players/customers. How did the ban even happen?

  • chinesebrah chinesebrah (@chinesebrah) reported

    @playnewworld Hi, I would like to beg you to fix gauntlet and staff bug, when I try to change weapon it spents a lot of seconds to change the weapon.

  • defensewinships Thitron (@defensewinships) reported

    @playnewworld @CaedusCaelum I'm having lag detected issues ever since this last patch never any issues before think they need to take a look at what they did it made things worse