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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Hydro's Bitcoin Analysis
(@Hydromiracles) reported
@playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.
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DevilzRose
(@XDevilzRoseX) reported
@StickMayo @RealRickBoone @playnewworld i know, i took all my stuff out of auctions. the problem is i can't sell on my new server without crashing
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Emmett Kelly Refareal
(@Refareal808) reported
@playnewworld I have discovered an issue with direct trading after transferring to a different server. Direct trading with my friend lags after confirming trade then trade cancels and item is lost.
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Hydro's Bitcoin Analysis
(@Hydromiracles) reported
@playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.
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danieloclay
(@danieloclay) reported
@playnewworld When are you guys going to fix the faction token bug? Being capped at 25k while being max ranked is kind of crap
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Eric
(@ELInk_) reported
@playnewworld Please fix the ice storm
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killAlot
(@killAlot_TV) reported
@PyroWolfNation @playnewworld Two my issue too, epic fail by new world
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odiesel
(@odiesel3) reported
@playnewworld My tier 1 staff still does not work ?? when are you going to fix it
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Donnie (BeardedOne)
(@BeardedOne19) reported
@playnewworld did a server transfer and played for about 2 hours, ran a dungeon, and farmed some materials. Then I got a Player Error and I'm back in the same place and inventory I had when I transferred. Even lost the weapon mastery I had gained.
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xxTopher
(@xxTopher) reported
@playnewworld can we get an option to turn off loading peoples house decorations ? i have a feeling its causing unwanted lag in towns for people (100% feels like it to me anyways)
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Nathaniel Peter Wubz
(@JBJblaze) reported
@betwixtthebuns @kfransan @playnewworld Gee, I wonder why the reporting system would have an issue with you. Do you think, perhaps, there's actually an issue with you as a player? 🤔
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Fagan
(@neilchrisfagan) reported
@playnewworld Disable windowed mode until a true fix for invincibility exploit is found. Trash players ruining this game and the hard work of hundreds of players.
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Malkay
(@malkaynz) reported
@RealRickBoone @playnewworld yup same problem ive had for about 6 hours now
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Travis Warley | Photography
(@traveaso32) reported
@edgonti @playnewworld Yup same as well. I only get disconnect after trying to buy/sell/trade
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Zybak 🇺🇸
(@ZybakTV) reported
@TrueNorthMoose_ @playnewworld Also having this issue. You aren't alone 😫
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Kat
(@SolaceForsaken) reported
@playnewworld Character_Persist_Error sucks. FIX PLZ
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Hydro's Bitcoin Analysis
(@Hydromiracles) reported
@playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.
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BetwixtTheBuns
(@betwixtthebuns) reported
@JBJblaze @kfransan @playnewworld Do you think, perhaps, that it’s broken you can mass report whoever you want and get them banned before wars? Since I declared war on WW and next day ban? Do you think, perhaps?
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Kat
(@SolaceForsaken) reported
@RealRickBoone @playnewworld My 3rd try ive sat and literally done nothing and still got disconnected. If my character is broken I will cry...
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Hydro's Bitcoin Analysis
(@Hydromiracles) reported
@playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.
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horizon
(@HorizonzTV) reported
Please @playnewworld, fix the lag in wars I beg you. It literally shifts the tide of the battle so much.
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Losh
(@PatienceOfLosh) reported
@playnewworld I attempted to get resolution for an in game issue and was dismissed and told that NO information, support, or resolution was available. Amazon Games must not be working under the customer-centric Mission Statement!
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MitchtheSith
(@jjmitch87) reported
@playnewworld ever since the update today my game has crashed to desktop with no warnings or errors over a dozen times. drivers updated and ive never had problems before the update, what gives?
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ComicBooksPlus
(@4ColorCrack) reported
@TheRealCambino @BAC0N0MN0MN0M @playnewworld Because it was a social media person who probably didn't understand the difference and thought that was included when told you'll be able to change servers. Because the only thing I've is the same 1 screen shot. Or that issues happen that made them realize it wasn't gonna work
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Biodelik
(@biodelik) reported
@playnewworld This is all so underwhelming. Rush is still not working, wars are waay to laggy and for limited people only and 60 only so enticed a lot of people to rush to 60 to stay competitive against other factions, thus I'm now 60 with barely any content. Economy is broken. GG
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Samayō ōkami
(@Wolfremmi) reported
@savag3calib3r @playnewworld Maybe you should check that it is only the 3000er Series. The 2000er Series is still working fine without any Problems at all. Also i said that the new AMD Cards also have the Problem. Still interesting that only the new ones have Problems ;)
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Allsc Thunder White
(@AllscTWhite) reported
@TrueNorthMoose_ @playnewworld This is an error from their server!!! Notify them at New World Forum so that they can help you!!!
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David Mann
(@dannyderito) reported
@playnewworld You did so well with that! Please consider looking into next: • Broken economies due to gold deflation • Exploiting in war's • Weird tooltip bugs showing different item's icons (mostly after using trading posts) • Reworking healing (targeting/free cast/etc.)
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Joshua Warburton
(@JoshuaWarburto9) reported
@playnewworld Please issue more tokens I thought you get a token per character so I screwed my main over and now I can’t play with my friends on any character…
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Krusher
(@Krhusherr) reported
@_MissClick_ @leafy_mc @playnewworld If they added mounts the pvp aspect would be destroyed (its broken allready so it would make it worse rn) Imagine hitting a player thats on a horse with a warhammer. The intire spirit shring mechanic would be ignored cuz you have mounts so. I hope they dont add it.