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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Pai da Lorena 👑 e do Bartolomeu 🐶
(@morenoabreu_) reported
from
Rio de Janeiro, Rio de Janeiro
@KamiKisu_ @playnewworld I literally have the same problem! Every 10 minutes
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Jack D
(@_JPAD_) reported
@radaway @Moots_ @playnewworld recently? did they fix the, not being able to start it bug?
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17again_
(@17aga1n) reported
@playnewworld lag spiking like crazy now and high ping
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Stephy Lapin 💙
(@LapinStephy) reported
@playnewworld Gotta wait until later tonight, but I'll be back. Hope you guys were able to fix the issue with Armine, but worst case scenario I got a crapload of fishing bait and no reason not to use it. :D
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ZEN #Lv
(@NotZenns) reported
@AlexBryan30 @trevorengen @playnewworld Didn’t know people was on let’s have opinion anymore and to be honest he’s right most of us can’t play with our friends because we can’t get in service together so how about you just shut ******** up and leave Him alone
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Tigun
(@TigunPlays) reported
@biggusbennus1 @playnewworld Had that except I wan 1st. 2hours later I still was 1st queued. I then changed server and have had no problems since.
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Speytz
(@SpeytzT) reported
@playnewworld WTF is this ****? I was leveling logging and i got kicked out of the game and got an error: Violation detected or something like that, Now back 2 hours queue to get in again. U made ur AFK detection so sensitive it kicks active players?? #NewWorld #Garbage
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Hugo_BOT
(@hugothebot) reported
@playnewworld The world transfer option is still disabled in Eugea... Are you going to fix it or is it a bug on my account?
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Stig Omdal
(@StigPing) reported
@playnewworld Fix Murias please, players have been thrown out of companies.
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Mirage
(@1gorillatank) reported
@playnewworld I cant get on after patch keeps giving connection errors and packet issues
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Craig
(@CraigLStatham) reported
@gare_bear39 @playnewworld Abusive behaviour again, first one was overturned by there online chat. Now there saying they can’t help there anymore. 3 day ban but the appeal wouldn’t even get a response within 7. Honestly the biggest joke of a customer service team
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epic style
(@Spyrolic) reported
@playnewworld Really glad i waited in the queue to play just for my game to crash and end up right at the back of the queue again, ebic win
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Officialwhilla
(@Officialwhilla) reported
@playnewworld 🔥how nice that you have solved the players' problems with a safe 10-15 minutes difference! when do you get paid to sit in line? 🔥
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Jack Rowcroft
(@Jackrowww98) reported
@MarkSch62557540 @playnewworld Yeah fully ****, had no issues with crashes and since this update or whatever they call it, just more and more issues
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AngryConservativeGamer
(@AngryConsGamer) reported
@playnewworld Keep getting kicked back to the main menu or a lumber jack error crashing the client
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﮼هِش
(@IH35HI) reported
@Micha16101850 @playnewworld do you have a problem with us?
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Gusbuss
(@Gusbuss8) reported
@playnewworld @playnewworld HAHAHAHAHA you clowns called that fixed I had to restart this broken game 7 times already
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Mike Dolgov
(@DolgovMike) reported
@playnewworld AFTER THE PATCH I'M GETTING DISCONNECTED WITH ERROR "NOT AUTHORIZED TO CONTINUE PLAYING" AND THEN I HAVE TO RESTART GAME
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Darnel Apelu
(@DarnelApelu) reported
Okay @playnewworld I have not got a single Twitch Drop or Prime Gaming awards in my inventory, I know y'all got bigger problems atm but just wanted to see when I can get my hatchet please
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Diego Llanos
(@DiegoLlanos11) reported
@playnewworld How to fix the "lag detected" issue?
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#️⃣ ragectl follow
(@ragectl) reported
The @playnewworld server outages have certainly helped fix the lag issues with the servers. Chat input is instant right now when before it was lagging behind by a 4-5 seconds #NewWorldMMO
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Rikki
(@rikki303) reported
@playnewworld any idea how to fix the bug where my fishing rod is equipped as my weapons and it won't go away?? Love the game btw.
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Gwydion_Wolf
(@Gwydion_Wolf) reported
@playnewworld Good job on sorting out the issues! Is someone working on a writeup for what all will happen/need to be done for those moving servers when that goes live? I.E: will Guild-Leaders retain their Guild names? Will we need to centralize our stashed items? House-ownership? 🤔
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TCalpin
(@TCalpin1) reported
@playnewworld Ignore the hate if people actually listened and moved to a quieter server they would have no issues. Other than day 1. Ive made a low population server my home got on everyday and had no issues.
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Bungerdk
(@Tyrealdk) reported
@playnewworld so the que is better thx :D one small problem. now the ping is all over the place. like 30 -then spikes to 300 for 1-5 secs
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RΞΛZZOR
(@Reazzorr1) reported
Anyone having issues getting on @playnewworld ?
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Nightmar35_
(@Nightmar35_) reported
@playnewworld Did this update fix the bug that's preventing us from declaring war? Upcoming invasions that never happen is what the description says when we try.
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Gwydion_Wolf
(@Gwydion_Wolf) reported
@TheGh0stF4Ce @playnewworld Soon. They mention it in the patch notes. Last talk they hopped to have that I place this week. Might be the reason for the long maintenance, they likely added in things to help with that and either it broke and they need more time to fix it or it simply took longer than hoped.
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Trem
(@Tremx01) reported
@playnewworld Great, I was waiting 7 hours 30 minutes. I logged in, played 15 minutes, then got "Lag Detected" and a reconnect, now I am waiting in the queue, and I won't be able to play today anymore... Get your sh*t together Amazon Game Studios...
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Gods Kiss 💗💜💙
(@KamiKisu_) reported
@DolgovMike @playnewworld Verify your files for the game in steam! I had a file that failed so I’m hoping it resolves my issue. Yours could be similar.