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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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✖️av
(@folzen) reported
@Tsumujikaze9 @playnewworld It tells me that its code error 43 on my nvidia card
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moi
(@moi79938341) reported
@playnewworld crash + lag + queue = new world no GG #Amazon #NewWorldMMO
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Robbie
(@RobertDevious) reported
@CeeJayLive1 @playnewworld Just work and let them work out the issues. It’s launch day. You must be new to this.
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Rodorenn
(@rodorenn) reported
IT'S @playnewworld RELEASE DAY!!!!! If only I didn't have to do the adulting thing and work all day first, but we'll be going live tonight and playing (if login queues are not too long)!
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Mikhail
(@Mikhail47232473) reported
@playnewworld U. are. clowns. 1 login server, 2k ppl , CRINGE
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tj81
(@tj8106) reported
@playnewworld please fix the can’t interact with anything bug Amazon games this is a joke!!!!
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Spike
(@Spike_Spiegel28) reported
@Real_Farming @playnewworld While there maybe some problems I don't think that they will be anywhere near as severe as they are now. The bigger problem european players will face is prolly finding a at least somewhat decent name for their chars because a lot of them gonna be taken.
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Marc (Tripa)🇦🇺🐶🚀🌙
(@tripa47) reported
@RobinMainka @playnewworld The truth is they can't control it like that, people just use VPNs. The only way to avoid the issues they have had with launch is to make it a global release time for all regions.
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Geordann Laguette
(@Geordann1) reported
@RobertDevious @playnewworld Yea could be the case...though if other regions would not have flooded the EU servers, it would have been a lot smoother. I guess they did not want to deal with multiple issues on the different region's servers at the same time, which is better.
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Fidl
(@Fidl16783224) reported
@playnewworld Amazon Web Services with this amount of money they make can handle a Game Release cuz of Server Problems.... make the Playercap higher! 2k is not enough! @playnewworld @awscloud
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Byakuren Houjuu
(@Seelenklinge) reported
@NoxieProxie @JesseNiven @playnewworld Would not be a problem, if Character names were not locked out globally. lol
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Ennjay
(@EivindSNjrheim) reported
@playnewworld why am i getting kicked out from "lag detected" all the time though i have perfect bandwidth
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld You guys did 2 beta. It is clear how much the game has been played in beta and how many copies it has sold. Maybe fix the game/server rather promoting influencers and some ****** cosplays ?
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🔥RektByBrownie🔥
(@RektByBrownie) reported
@playnewworld Can't full-screen on my 2nd display monitor. Only full screens on my main! Please fix this!
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Jens Øien Kloster
(@IenJens) reported
Apparently having RGB in my computer is a cheat. Please fix @playnewworld
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Tore Brukstuen
(@Tor3b) reported
@playnewworld What options is there to change realm later? A issue I see on my EU realm is that player base "claim" it as a dutch server. personally it doesn't matter atm, but if it becomes a problem I don't rly want to stay here as I'm not dutch.
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Maximilian Then
(@tenchenhan) reported
@playnewworld @zellarc74 Fix your queue im sitting here for 30 min in position 550 for open world. Do your guys letting 1 people every 5 minutes in the server or what??
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Jared
(@TheBlaze482) reported
@The_LilMoon @cypheroftyr @playnewworld no problem. I wouldn't have had it had some random money not been dropped on me earlier this month
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Martin Böckmann
(@Real_Farming) reported
@Spike_Spiegel28 @playnewworld It's a Tuesday morning in Europe. I would hazard the guess that >75% of the playerbase is at work and can't play right now. In 8 hours, when people had dinner - US players have their own servers and the same problem occurs, now with "legitimate" EU-players.
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Shidiwen
(@Grimsoul90) reported
@EllohimeTwitch @playnewworld From 700 in queue to 20 then failed to join login queue!?!?
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Martin Böckmann
(@Real_Farming) reported
@Spike_Spiegel28 @playnewworld Which isn't the problem. The servers don't seem to scale well at all. If they did, this behaviour would be a non-issue.
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Martin Böckmann
(@Real_Farming) reported
@fleshfurnace @XaryenMaelstrom @playnewworld It would require them to learn from other's mistakes. And they just didn't. Not only that, they didn't seem to learn from their own either. Because even in beta, the login process was dodgy.
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Spike
(@Spike_Spiegel28) reported
@Real_Farming @playnewworld And they don't scale well because they were meant to scale for the load that would be put on them from all the european players. They were NOT to scale for the a majority of the rest of the world. So yeah not having a global launch is still the problem.
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@Hudwinks
(@Hudwinks1) reported
@playnewworld @zellarc74 Where are other promised languages from the release???? And fix your shity QUEUE
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MelonLovesU
(@MelonLovesU) reported
@playnewworld jesus fix the que times, ive never seen a game with such an absurd que time 9 hours..... are u kidding me.
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Martin Böckmann
(@Real_Farming) reported
@Porcupine111 @playnewworld They only had 4 starts before. Couldn't imagine that by changing nothing about the login process.... nothing would change.
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Carl Greenhalgh
(@CarlGr33nhalgh) reported
Is the Q broken? It’s not moved @playnewworld I’ve been waiting to login for an hour now, and the hasn’t moved at all. Asguard
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Martin Böckmann
(@Real_Farming) reported
@fleshfurnace @XaryenMaelstrom @playnewworld I get your point. But my point is, even though that is happening, if a queue lenght is 10k and it's a problem, then this means they have not learned how to MMO. Meanwhile other MMOs launch with several hundred thousand unexpected players and you wait 10 minutes.
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Knaya
(@Knaya11) reported
@playnewworld Fix the server...too many log in bugs >_<
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Skwirrel
(@Skwirrel_TV) reported
@XaryenMaelstrom @fleshfurnace @playnewworld Do you expect me to prove a negative? You make a claim that "It's mostly the other regions players that is the problem." and it's my job to prove that wrong? You made the assertion the burden of evidence is on you.