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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Psycho Cult
(@PsychoCult2) reported
@playnewworld Made it to queue 35, went 34, then kicked back to menu with ''failed to spawn point'' something error msg, and now 2979q..No words.
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RichardVonSplashback
(@VonSplashback) reported
@basada79 @playnewworld Having the same problem
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Briony
(@BrionyHeneberry) reported
@playnewworld STILL DOWN - Connection Error. Wasn't happening before.
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Michael Dobbs
(@Dobby_MD) reported
@playnewworld Got to 40ish in queue then error occurred, now at 3.8k. It's launch all over again
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Erros Draco
(@TheErros) reported
@playnewworld fml... no queue saver. Started to finally load in and hit with Error to check connection... figured since I got in I'd be ok to jump in game. Nope. 5560 queue.
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Eduardo Peña Gonzále
(@EduardoPeaGonzl) reported
@playnewworld The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!
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IframeU
(@IframeU7) reported
@playnewworld 'failed to login' what is going on been waiting all day to play and i get this and 0 responds about que times. say something. do something
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Alice
(@AliceFelis) reported
@4ColorCrack @playnewworld It really doesn't matter how long I stepped away from a game I've never had a game just remove me from my server let alone not let me back in. I saw there was cool new stuff and wanted to see. It's a pretty nasty thing to do whether they intend to fix it or not.
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Joe.Ale.
(@Jalemarus) reported
@playnewworld Your other servers are experiencing (El Dorado) problems. Getting constantly kicked out. Is this related to the congestion of the fresh starts?
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David Rupa
(@Rupa14) reported
@HemingwayBray @playnewworld The fact there is still a que is another problem with the game.
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Ó Sírín
(@imTeaXV) reported
@tonidraganov9 @playnewworld I deleted 2 characters and now have this issue
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Lucas Gomes
(@LucasGo24499345) reported
@playnewworld DIDNT YOU GUYS LEARN ANYTHING FROM LAUNCH?? REPEATIG THE SAME ERRORS AGAIN AND ******* WITH ALL THE HYPE
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shadow_born3
(@TTVshadow_born3) reported
@playnewworld ah yes wait in que for over an hour and get a connection error like ffs **** your game for real
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ShadowHallow
(@hallowpeak) reported
@playnewworld Game working fine *installs update* Constantly gets kicked with error message " suspicious software or corrupted files*
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Nathan Staab
(@nstaab1) reported
Got into @playnewworld on a fresh start server and then my keyboard randomly stopped working. Had to restart and now I am in queue... Anyone else have this issue?
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L ୨୧
(@imgoomie) reported
@vr_Saito @playnewworld And now people are being locked out of making characters while trying to get into other servers with shorter queue times. I’m scared to leave mine and try for the next wave 😭game has black screened 2x after crash cut scene.
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IframeU
(@IframeU7) reported
@playnewworld 'unable to connect to login service' so bad
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Eduardo Peña Gonzále
(@EduardoPeaGonzl) reported
@playnewworld The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!
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Joakim
(@Hukenx) reported
@playnewworld yea new fresh start, maybe try fix your servers before, twice now i have been kicked because of coneection error, once when i was at number 1, then when i got in and talked to the guy in the start, now i am back at 6270 que. thanks for wasting my whole day
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Brender James
(@james_brender) reported
@inosays @playnewworld How long have you been having this issue??
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Tobias Sherman
(@TumbaSherman) reported
Waiting for @playnewworld fresh server deployment, and ironically @AmazonFresh delivery arrived while waiting for sever. I may have an @amazon problem
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L ୨୧
(@imgoomie) reported
@playnewworld Not for u posting this and saying nothing about the queue times or the fact that half of us black screen during the crash scene and lose our spot to get into the server XD
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Finya 🎃
(@FinyaCottontail) reported
@playnewworld There are the same Problems when you released the game. Opening more Servers at the same time would be a better start...
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Eduardo Peña Gonzále
(@EduardoPeaGonzl) reported
@playnewworld @FogtoothTV @toomanysnipers The patch is corrupted. It keeps kicking me out of the game. Fix It ASAP please!
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Jörn
(@Itz_JoErN) reported
@Nassyy1 @playnewworld I have the Same Problem….
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King Cosmo
(@KingCozm0) reported
@DanO65245696 @playnewworld Why is that their fault? thats your issue man
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WAVE Delivery
(@DeliveryPandaa) reported
@PsychoCult2 @playnewworld same problem here
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Tobias Sherman
(@TumbaSherman) reported
@DMHSaintTP @playnewworld now for the initial post server crash queue, standard
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Going to need a lot more FS servers, especially EUS - each one that starts is 1k+ login queue after 1-3 min
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Anthony Carney
(@AntCar1989) reported
@playnewworld I can’t play my account since your new update, 200+ hour account says it’s brand new and every time I login I can’t move