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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lex Barringer
(@Lex_Barringer) reported
@AidanStronach @playnewworld This is Amazon's first 3-D MMORPG, every game that is in this arena and company suffers from the same issues but people don't make that big of a deal about it. The real issue is how AMD and Nvidia manage the power usage on their own cards.
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DestinedForDeath
(@JoelCamplejohn) reported
@HehatemeJ @ZenHeadshot @playnewworld When u pay for a service, your ******* right We should be able to use it.
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xSEMPITERNAL012
(@xSEMPITERNAL012) reported
@playnewworld Please just implement a crash protection timer. No one wants to be in a game, get a game crash then have to sit a few hours to play again...
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UrbanGeeks
(@Urban_Geeks) reported
@playnewworld yo, still no new chars available on servers, I wanna play with my friends...not some random *** dudes. Fix when?
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P Popping
(@WarrenDKing) reported
@playnewworld Are you going to comunicate the server downtime extention or do you guys just don't care?? The gaming community is watching how you deal with the issues. level up you comunication it sucks right now
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DevilzRose
(@XDevilzRoseX) reported
@VSquad_Blood @playnewworld Have some empathy for the game devs who aren't billionaires and just working their hardest to get this up and running. I promise you they aren't WANTING these issues, **** just happens sometimes man. Being mad does no good, especially not on twitter.
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themountaingaming
(@themountaingmg) reported
@playnewworld take your time and fix what needs to be fixed. don't worry about the neck beards
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FloydMurphy | New Album | New World MMO
(@TheFloydMurphy) reported
All of you #PlayNewWorld wittle babies crying about their first scheduled maintenance to DRASTICALLY fix a ton of bugs and server cap/connection rates seriously need to just leave the game. I took a vacation day to play and I'm not whining. I'm happy they are fixing things.
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Biru
(@RoyVargas) reported
@playnewworld If it helps with the queues issue I wouldn't mind this maintenance lasts a couple days...
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OFPBlueFalcon
(@BlueOfp) reported
@Aerisot @playnewworld That's not broken lmao you're just not allowed to fast travel while doing PVP missions. The point behind those missions is that you will have to engage in PVP...well have to if you see anyone at least! LMAO
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MiiABoss
(@MiiABoss1) reported
@Kyakarot @playnewworld They already announced their reimbursement? It's plastered all over the forums. A better player experience. They will fix bugs, punish abuse, and continue to develop and improve the game. Stop being entitled. You signed the agreement you didn't read when you purchased the game.
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Larry Kippenhan
(@lwkippenhan) reported
@PapaPulse @playnewworld That's the reason for the mid week "spontaneous maintenance" a number of servers have had, they are reboots to help with the issue for a while. You can reach out to the devs via the forum to ask for a particular server to be restarted if it is getting bad.
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Bone Dancer
(@pracydna) reported
@playnewworld So instead of waiting until midnight to take the servers down, you decide in the middle of the day would be the best option? Who's getting paid to make these decisions? I think you need a new executive decision maker.
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AJ
(@secret_mouse_99) reported
@PapaPulse @playnewworld My server and several others are having this issue as well. Lots of posts on the forums about it, but the devs are completely ignoring it.
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AJ
(@secret_mouse_99) reported
@playnewworld Cool. Now when are you guys going to fix the Amrine bug preventing many servers from entering the expedition? Have yet to see it acknowledged even though there been a lot of forum posts.
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DjinnGSXR
(@DjinnGSXR) reported
@Kyakarot @playnewworld Quit your crying. You don't get tendies because they had to fix a server.
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DevilzRose
(@XDevilzRoseX) reported
@VSquad_Blood @playnewworld Trust me, i don't give 2 ***** about amazon but it's not amazon you're mad at, it's game devs. they are doing a job and with any job comes problems some times especially when it's literally the first MMO amazon has put out and the first patch of the game.
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themountaingaming
(@themountaingmg) reported
@Kyakarot @playnewworld tell us you don't understand how live service games work with out telling us
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TheHappyPittie
(@TheHappyPittie) reported
@gordondesign05 @Neoopets @playnewworld Its not that deep. Whether or not you've paid for it doesn't matter. They have to update their game. Sometimes there are issues. They can't just not update to keep you children happy.
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StringerBell
(@sStringer_Bell) reported
@Kyakarot @playnewworld If you really played mmo 15 years ago you would not be there crying for your broken toy, because this kind of delays are happening almost every patch days in mmo gaming since 25 years
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🇨🇦John007007🇨🇦
(@thereviewguy77) reported
@Kyakarot @playnewworld You agree to the terms of service bud
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vulpix
(@Vulpix_At_Alola) reported
@playnewworld there are ways to patch a game without taking the servers down. you have the biggest server infrastructure. you should be utilizing said servers instead of saving a buck.
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WhiteDecay
(@WhiteDecayz) reported
@playnewworld Weird Question but Does this Twitch Intergration fix the Streamer Spotlight? or is that still being worked on for a later update
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Madkingdiamond
(@MadKingDiamond) reported
@Kyakarot @playnewworld Imagine thinking you deserve compensation for them trying to fix THEIR game. Big Yikes
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Andrew Nolan
(@PapaPulse) reported
@0Christos0 @SpinetraxX @playnewworld Read forums, I don’t have time to deal with dumbasses today. For the record my server is fine, I have thr them dozens of times without issue
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Marc A.
(@TheDrMarcA) reported
@playnewworld Are you guys going to fix the Iardanes dungeons lag for Amrinth & others?
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Nathan
(@GGMRNATE) reported
@playnewworld Imo: Imagine the people who expect reimbursement over the first patch downtime being extended. Yet they complain about bugs and issues. Yes I am sad the servers are down but I believe New World team is going to learn a lot for better maintenance implementation in the future. J
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Dusoe
(@Dusoe11) reported
@Nibashe @Cjams7 @playnewworld Naw man, they should put out a game and never have downtime to address issues and leave it as a day one game full of bugs that people can go and complain about on twitter. Compensation lmfaoooo what is wrong with people
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StringerBell
(@sStringer_Bell) reported
@Kyakarot @playnewworld If you really played mmo 15 years ago you would not be there crying for your broken toy, because this king of delays are happening almost every patch days in mmo gaming since 25 years
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Ray Ray
(@Rayski1988) reported
@Evolaya @playnewworld as if people have nothing else to do while the damn company fixes the issues those same people have been bitching about XD. i ****** hate the gaming community sometimes