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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Julia
(@Julia_CaSsian) reported
@envisitor @playnewworld No problem as long as its not something for sale
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DrChops
(@Dr_Chops) reported
@WintersWolfcry @Slaughter_bear @playnewworld I would love to play with you guys! Can't seem to send you a Discord DM. I'm sure that it is a user error on my part. Thanks for the help.
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Casperite
(@Casperite2) reported
@kashlicaa @playnewworld I had zero issues playing on high settings, so maybe your idea of high end pc is outdated.
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pewpew
(@pewpewFett) reported
@playnewworld did you guys fix the rubber banding and latency issues? I am west coast but played beta on east coast and I was rubberbanding like crazy.
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RaWolfe
(@RaWolfe3) reported
@playnewworld Question, does the twitch login not work because the servers are still down?
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Dan
(@Bekhentt) reported
@ScoochieBoi @EvilScotsman0 @playnewworld It’s called a roll out and helps them deal with any sort of launch issues one location at a time. Instead of the entire world jumping into the game at the same time. Who cares if someone from ******* EU is playing before you.
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Valeriy
(@EzrayMTS) reported
@playnewworld the twitch login button is broken lmao
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(ง'̀-'́)ง .jͥêdͣiͫ.🔼
(@JediChrome) reported
@playnewworld Just remember when nobody can login and the servers are down that this is normal. It's launch day. Nobody gets to play on launch day.
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EvilScotsman0
(@EvilScotsman0) reported
@kashlicaa @playnewworld Every MMO has this issue due to the traffic in certain areas, lots of animating skeletal meshes in 1 place being replicated is taxing on servers. Theres no way around this, I ran the game on a laptop with an i7 and a 1060. It was playable
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GigahDank
(@GigahDank) reported
@playnewworld Really looking forward go no-lifing this New World. The betas got ga boy hooked. I NEES MY FIX HURRY UP TOMORROW GOD TIME SUCKS
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MrX
(@The_MrX_) reported
@playnewworld you might wanna announce that people who are trying to reserve names, don't need to actually login, just create the character. I saw this confirmed by a dev in some discord post I believe.
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Eval Ares
(@AresEval) reported
@playnewworld A little question. New world comes out on September 28, at 08.00 in Europe. Is there a time limit to purchase the game key? I have problems with my bank.
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James Fuston
(@jamesfuston) reported
@BroszB4 @MrFruitYT @playnewworld faulty graphics cards, not a problem with the game
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Dale Runkle
(@dale_runkle) reported
@anniefuchsia @playnewworld Hopefully they’ve fixed the cow milking problem!
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Politics
(@DemocracyIsGone) reported
@CrazyJamesRuiz @playnewworld That’s a Amazon problem not a Amazon games problem
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𝕤𝕘𝕥𝕓𝕠𝕝𝕥𝕫
(@boltzy2014) reported
@kashlicaa @EvilScotsman0 @playnewworld Sorry to say but thats a you issue there, solid 100-115fps no matter where i was in the game on last beta.. just GPU being maxed out was scary for me
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SinCityBubba
(@TheBubba) reported
@playnewworld I have my account settings to English but whenever I look in the forums all I see are post in another language. Is there a way to fix this somehow?
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MisterBobAFeet
(@MisterBobAFeet1) reported
@GoGetterGreg5 @HeathBar_10 @playnewworld It's actually not that bad bro! I played on it during the beta and had no ping issues. However that was the beta though and things might have changed.
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DarkBeasty
(@DarkBeasty1) reported
@towelthetank @playnewworld Did both yeah <3 !!!!!! The problem is the connection to my provider is broken since 9 am
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Belghast ⚔️ Bunnyadin Lalafell🛡️💙
(@belghast) reported
@Dusty_Monk @playnewworld okay maybe I should be thankful mine connected without issue heh
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That Witch Akara 💫
(@EmpressAkara) reported
Hey, @playnewworld I really wanted to use the lower thirds from your creator kit. There is an issue with it though. They are black on a black background, and when you try to use them the black background shows up so it's just one huge black pic with a little animation in it. :(
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Vexius
(@VexiusxWoW) reported
@MinkesSenpai @playnewworld Ask EVGA since they were the issue not the game.
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Кашлицааааааа 😷
(@kashlicaa) reported
@playnewworld On beta the game was unplayable because of no optimization. With high end pc there was drop fps in the towns. How u want to make money if the game is like this? I wilk wait feedback from someone of my friends. I will not give money for unplayable game. Hooe u fix it.
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Mew
(@DruidBoy660) reported
@Snowmixy @playnewworld That is very kind of you snow! I have a copy myself, have a new computer but the only thing that stinks is when I got it yesterday it’s windows is corrupted / the parts inside are not working.. at least what the windows stop codes are telling me…>.< hopefully I can fix it myself
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Jaret180
(@Jaret180) reported
@playnewworld How come there's no central servers? I want to play with friends from the East (including Texas) and they've all had blah pings on West so are going East;BUT in Arizona I get blah pings to the East so I have to go West...I thought AWS solved these types of issues?
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Pepe
(@KikoRiveraRemix) reported
@playnewworld Are the pre-order bonuses still available? I reserved New World last month but there has been a problem with payment and I will have to buy it again and it would be sad to lose my collectibles.
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Ellomate
(@Ellomat53247747) reported
@P4wnyhof @playnewworld *insert selfie from broken camera here*
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Edino
(@CrazyJamesRuiz) reported
@playnewworld Fix your Amazon distribution, game bought 2 months ago and still no key, 10 / 10.
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Abulurd Boniface
(@AbulurdBoniface) reported
@SindelPellion @playnewworld 1. your system will need to update 2. the game will require an update out of the box 3. the game servers will crash under the load I don’t mean to spoil your fun. You’re not a greenhorn. You know I’m right. After everybody caught their breath you’re going to have a lot of fun
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CrookedNails
(@VinDeriva) reported
@TheSavageCooks @playnewworld pre-downloads are available. If you have issues, try uninstalling the beta