New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/21/2026 13:45

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • chaotic_grump chaotic_grump (@chaotic_grump) reported

    @Tour133 @playnewworld Group Finders come with their own set of issues, in a few months it would be useless for the beginning dungeons as no one will be running it. There needs to be incentives to go back. The orbs are a whole other issue but everyone get a free one with every dungeon quest at least.

  • Throad88 Throad (@Throad88) reported

    @playnewworld My game keeps crashing and i get a Error message and then when i go log back in my character is gone and i have to shut the game off to log back in to see my character again to play.

  • CornFlakesPC .#CornFlakes (@CornFlakesPC) reported

    .@playnewworld That patch is pretty bad and it brings more problems than it fixes

  • SStanstanton stan stanton (@SStanstanton) reported

    @playnewworld Thank you for fixing the unable to join server error 👍

  • charon166 Сергей Тимофеев (@charon166) reported

    Connection error nice patch @playnewworld

  • BeatCoin12 BeatCoin (@BeatCoin12) reported

    @Vulpix_At_Alola @AidanStronach @playnewworld First of all....there is no way you are running the game on EPIC in that res on a generic PC....and secondly...it's the best PC parts in the world that having issues...3080ti and 3090. What ******** are you on about?

  • Neddiv Neddiv (@Neddiv) reported

    @playnewworld issue with voice on questgivers, the voicelines only activate on the first sentence and then stops... issue wasnt there before patch.

  • MindaugasMilius Mindaugas (@MindaugasMilius) reported

    @KamiKisu_ @playnewworld check and sync your pc time in order to avoid this error

  • nuevoo7 Caner (@nuevoo7) reported

    the game closes without any errors while doing dungeons. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld

  • Ali_Qays Ali Qays (@Ali_Qays) reported

    @playnewworld FIX the spawn times on quest boses for goodness' sake, its not bad enough to have to wait in a queue to get into the server but once you're in you queue again just to get a boss kill.

  • RagingJackal Jackal (@RagingJackal) reported

    When are we gonna get crash/disconnect protection in New World???? Popping a corruption portal crashes my game so I get to queue for 2-3 hours? How funnnnnnnn :/ @playnewworld

  • CasalcuinCrow Casalcuin Crow (@CasalcuinCrow) reported

    @playnewworld I was hoping for an achievement fix, but alas there wasn’t one. 🤬

  • psychoKittyOG psychoKittyOG🍿 (@psychoKittyOG) reported

    So my stream had an encoding error while playing New World after servers came back online anyone else experience this @playnewworld

  • nuevoo7 Caner (@nuevoo7) reported

    the game closes without any errors while doing dungeons. sometimes i kicked in the city. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld

  • ReyReyTS T.S. Reynolds (@ReyReyTS) reported

    @playnewworld Yea so it’s still not working..

  • stinkykaspar Kaspar (@stinkykaspar) reported

    @playnewworld input latency makes the game unplayable right now, was all good last night but when i launched after patch every mob is standing still for me but "invisible" enemies are hitting me. fix smh

  • TTVQuaad TTVQuaad (@TTVQuaad) reported

    @playnewworld Your game is litterally unplayable in wars, fix your game this is pathetic

  • Vitokonuk Vito (@Vitokonuk) reported

    @playnewworld this new update is literally **** af. my friends gettin lag detected warning every 20 second

  • alfiecarver Alfie Carver (@alfiecarver) reported

    @playnewworld Please, fix the Scratchy quest. I've killed it 3 times (& waiting for respawn) only for other player to skin it first than me. Worst quest ever.

  • Vitokonuk Vito (@Vitokonuk) reported

    @playnewworld you shouldn't add new more servers, just upgrade ur servers and fix bugs please

  • CristiSnic Snic (@CristiSnic) reported

    @AngryConsGamer @playnewworld I have the same issue. Talking to support now.

  • EruEllimist Eru Ellimist Entreri (@EruEllimist) reported

    @playnewworld Do you have any plans to tackle the issue of users exploiting your report system by using multiple "alt" accounts to trigger auto-bans on anyone they choose? Is this abuse of legitimate users & your reporting system something you are even willing to acknowledge?

  • akaMaaj Eddy🕯 (@akaMaaj) reported

    @playnewworld Good fix on the abandon event bug. That was annoying

  • BRITENESS_ BRITENESS (@BRITENESS_) reported

    @Rurikhan @playnewworld Only real issue I've had so far is the achievements have never loading properly. That and sometimes my attacks won't hit enemies for some reason

  • JDubbTV JDubb 🎃💀 (@JDubbTV) reported

    Anyone try to login to @playnewworld today and keep getting booted to the main screen after clicking play on your character?

  • Bryanne62123619 Bryanne (@Bryanne62123619) reported

    @playnewworld Still didn't fix the computer crashing problem.

  • nuevoo7 Caner (@nuevoo7) reported

    the game closes without any errors while doing dungeons. sometimes it closes in the city. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld

  • VolvikTV Volvik (@VolvikTV) reported

    @playnewworld Still having issues with the login to the server. Once I hit Play, it goes to the loading screen and after a few seconds I get kick to the initial interface where you see the Patch Notes. Any ideas?

  • nuevoo7 Caner (@nuevoo7) reported

    the game closes without any errors while making dungeons. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld

  • Robsharpe20 Rob sharpe (@Robsharpe20) reported

    @BigChiefSean @Clovha @playnewworld Go watch jaytwocents newest video, you can see the issue recorded by monitoring software.