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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Walden
(@QuantmPhysixJW) reported
@playnewworld Login que failed while logging into new world
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John Tucker Williams
(@cxjerk) reported
@playnewworld The login queue seems to be down. Are we unable to login until after the patch starting now?
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Scott Brand
(@Ativekk) reported
@playnewworld Anybody else having issues logging in at this moment?
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Keep Cryin
(@VSA_FTW) reported
@playnewworld pretty sure your message says downtime at 1am but for some reason i'm sitting here at a "Can't join login queue" nonsense message. #fixyourgame
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ＡＥＲＩＮ
(@aerinsoda) reported
@playnewworld Anyone else can't log in while steam is having issues?
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Zach
(@Killahkreep) reported
@playnewworld Why can I not connect to any of my characters on US East? Keeps giving me "Failed to join login queue" Then I try again and it says unable to obtain login ID.
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Thai
(@Newportbox100s) reported
@playnewworld I keep getting connection error. Is that normal? Schedule downtime has not came for my region yet.
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Octavia L Avis
(@OctaviaLAvis) reported
@playnewworld yo the update isn’t for 2.5 hrs why can’t I join the login queue AFTER being in it and waiting til I got to #1 and then giving me errors ?
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Edward Bulfango
(@edwardbulfango) reported
Hey @playnewworld what’s up with unable to log on? Getting failed connection or no login ticket?
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Walkz
(@Walkz20) reported
@playnewworld Fix the armors and perks 😤😩
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TheRykrsmith
(@TheRykrsmith) reported
@playnewworld Update start early? Login Queue for East seems to be down
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ＡＥＲＩＮ
(@aerinsoda) reported
@Cali_Wahine @Ativekk @playnewworld Same but I think it's because Steam is having problems. Or it's a coincidence.
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Dreamtrip
(@Dreamtrip77) reported
@playnewworld Is there an issue connecting to worlds atm?? If i read everything right down time starts in 2,5 hrs but cant get into anything atm
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SabBOO 👻 “the Haunter”
(@SabtheWanderer) reported
@royshook10 @playnewworld I don’t think fadt travel should be free. Perhaps a taxi service for coin. Or a route system that your character will run.
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Incantus_XIV
(@IncantusX) reported
@third_artifact @playnewworld Solo player =/= PvE main. I've not had any issues in any zone, also as long as you run max 2 melee dungeons are fine, and honestly a balanced group only has 2. That said, PvE mobs need to have their staggers and skills adjusted, and respawn rates are insane. Not hard, but insane
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Quinn
(@BalderMoran) reported
@playnewworld If you’re getting the failed to join login queue bug force quit Steam in your task manager and open it back up. Just worked for me!
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Roy Shook
(@royshook10) reported
@NoFilter54220 @TheMajesticPie @playnewworld Hopefully they begin to focus on these types of issues once they clear out a lot of the bugs in the game
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scottxxv
(@scottxxv1) reported
@playnewworld looks like a bunch of pesky bugs got smashed this week. now for next week lets hope to make this bug fix list even larger. excited to try outpost rush for the first time.
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Studmuffin2310
(@studmuffinabc) reported
@cxjerk @playnewworld Having same issue its not letting me in
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Sidekick Dad
(@DadSidekick) reported
@playnewworld Issues still existing since LAUNCH...
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Jenson Gutierrez
(@Jensenspamsen) reported
@playnewworld I cant login to New World. It said "failed to join login queue" is there any way to fix this I wanted to start playing before the downtime is scheduled.
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Dylan
(@DylanWoodsie) reported
@playnewworld Is anyone getting a failed to log in queue error/failed to create ticket… downtime shouldn’t have started yet
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Camila Vergara Palta
(@Camila_VPalta) reported
@Iapiss @playnewworld Yes, world server error
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Kevin
(@Kevin44241461) reported
@playnewworld Increase faction token cap? I'm maxed out in the faction but still stuck at 25k tokens did you even fix that?
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SNACKDANIELS
(@SNACKDANIELS2) reported
@ShaunaBaker @playnewworld Can’t login on East either
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Simon Bougeasson
(@Vortarl) reported
@playnewworld Any reason server are not accessible right now? Says it failed to join the loading queue or that No login ticket received. Patch is 2 and half hour away
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Sidekick Dad
(@DadSidekick) reported
@playnewworld Patch notes definitely missing a LARGE number of issues...
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Michael Zdarsky
(@mzdarsky) reported
@pompe04 @Brandon_Gremlin @playnewworld literally the least important issue of all of them... while this guy is worried about pvp scaling, level 60 is basically unplayable.
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natt
(@_Ursa_Minor_) reported
@Ativekk @playnewworld Yes :( Steam issue apparently
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MADshadowman
(@MADshadowman) reported
@playnewworld anything wrong with the forums at the moment? can't login anymore.