New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/30/2025 06:55

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • UrManDan Ur Man Dan (@UrManDan) reported

    @playnewworld AZOTH FIX whilst you still have players left

  • elxGandhi el_Gandhi (@elxGandhi) reported

    @AndyBroughton8 @playnewworld Thought I was the only one having issues. Server status site says nothing about maintenence. 🥲

  • Imn3Wsorry IMN3WSORRY (@Imn3Wsorry) reported

    @playnewworld fix the game, instead of posting if useless stuff! With an update you have destroyed a game and with the reduction of the servers you have lost 40% of the players, ggwp!

  • tarellion Tarellion (@tarellion) reported

    Is it possible at all to change the login music to the original @playnewworld?

  • edmontgomery01 edward montgomery (@edmontgomery01) reported

    @playnewworld The azoth problem is what pushed this patch back

  • BenKross2 Ben Kross (@BenKross2) reported

    @playnewworld Can you PLEASE fix the Gravity Well bug!!!! the ability only works 50% of the time..... completely RUINS my greataxe gameplay.

  • BokenyiMark Bökényi Márk (@BokenyiMark) reported

    @playnewworld Any fix for Monarchs bluffs Goodwill squashing quest? Quest location is a few meters away the real location and with it, the quest tracker not recognizing the location correctly, just sending to a forested area?

  • cc8f2371e5c8483 Sherm (@cc8f2371e5c8483) reported

    @playnewworld I do not see any fix for the que counter showing the wrong number. 1 for example for an hour. Also no mention of any plans to help reduce que times. Come on peeps......

  • lLuanTV lLuanTV (@lLuanTV) reported

    @playnewworld honey, can you release a cosmetic kit so i can fix my character's face? his face is uglier than hitting his mother.

  • xxXcannonXxx FiIthy (@xxXcannonXxx) reported

    @playnewworld @primegaming This is getting ridiculous. Fix azoth!!! No one cares about ANYTHING ELSE. Or better yet remove it completely. This breaks every aspect of the game.

  • Harry02316364 Harry (@Harry02316364) reported

    @playnewworld I get you guys are angry with the Azoth disable, server mergers prematurely BEFORE a content drop(s), and an even buggier version of the game now, broken PvP system, but at least appreciate the nice things they're doing. Don't be heartless.

  • Brandon_Tking98 Brandon Statham (@Brandon_Tking98) reported

    @playnewworld @primegaming Stop releasing new skins and stuff and fix the darn azoth PLEASE

  • JeeeZK JÉR1CLES (@JeeeZK) reported

    @playnewworld FIX AZ0TH VIALS

  • kjammofficial #AEW! | ♬♛ ♛♬ x Ł û č ý (@kjammofficial) reported

    @playnewworld Azoth Vials Fix when?

  • gunaguru23 Israel Alejandro (@gunaguru23) reported

    @playnewworld Thank you for fixing the most important: Azoth Vials. Now, what are you going to do as a compensation, to retain players, for the problems that this bug caused to the players? Or it is OK for you guys to not retain a player base?

  • Papaw_Al Papaw (@Papaw_Al) reported

    Hey folks! Sorry for ending abruptly, got a water leak at the house and @playnewworld was giving us trouble fishing. I’ll be back tomorrow morning for coffee in Tamriel!

  • Jackass266 Jacksta (@Jackass266) reported

    @playnewworld @GoldenProblemss It’s a known problem. You idiots disabled it, after issue salvaging multiple entire stack azoth vials was reported to you multiple times on ptr. A large portion of game content is fked now without azoth vials.

  • kjammofficial #AEW! | ♬♛ ♛♬ x Ł û č ý (@kjammofficial) reported

    .@playnewworld pls fix Azoth Vials!

  • Bodycount69 Bodycount (@Bodycount69) reported

    @playnewworld Are we going to get Azoth fix ???? Ever ???

  • FWNiightmare FWNiightmare (@FWNiightmare) reported

    @playnewworld They ever fix the economy?

  • xJTHUNDAx x J THUNDA x (@xJTHUNDAx) reported

    @playnewworld Can I get an azoth salvage fix please

  • EagleGarrett EagleGarrett 🦅 (@EagleGarrett) reported

    @murilocbs @playnewworld Just restart! That sounds like a glitch of some kind.

  • MikeFaulksy Nitro Faulksy (@MikeFaulksy) reported from Burlington, Ontario

    @playnewworld New ice tomb glitch doesn't let you move out of it

  • DamionW56391968 Dwright (@DamionW56391968) reported

    @Imn3Wsorry @playnewworld Yeah because the social media team know programming and how to fix the game 🤡

  • GoldenProblemss Michael Davis (@GoldenProblemss) reported

    @playnewworld @primegaming If I buy the pack will you fix the Azoth? 👀

  • hereywae Soenda (@hereywae) reported

    @playnewworld @primegaming I can't salvage azoth and fix bug craft

  • LitterboxToast LitterboxToast (@LitterboxToast) reported

    Hey @playnewworld How does the position in queue go UP??? How is that even possible? Clean out some bots please and we can all avoid this problem! I know...there's too many other problems right now for you to worry about these kinds of things.

  • Celinecarlier81 Zingala (@Celinecarlier81) reported

    @playnewworld No product information found, cannot initialize gam. Please contact customer service for this product.

  • AdamAdamigo50 Adamigo50 (@AdamAdamigo50) reported

    @playnewworld Would be nice to get drops fixed. I've tried to farm Overseer Levy with bunch of ppl, but still. Drops from 500-600. Even after boosting his lvl to 63 I got still 503GS drop which is just annoying. (And yes, Im 625 expertise on all slots) please fix it.

  • GleeanselmG GleeanselmGaming (@GleeanselmG) reported

    @gunaguru23 @playnewworld @primegaming Please lol. This is getting embarrassing at this point. Just revert it back to what it was before people could salvage and make us use the vials one at a time. This has taken way too long to fix.