New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/21/2025 06:10

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • smithmohanty0 smith (@smithmohanty0) reported

    @Dionatang_ @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • Marstylerz MarioStylez (@Marstylerz) reported

    @crownchannel @playnewworld Any update on the lag/desync in Expeditions ? It's been 5 days now and Amrine is still unplayable (you receive damage 2-3 seconds before the mobs start their attack animation). Kerguelen server.

  • realcarltonlive Carlton (@realcarltonlive) reported

    @WhoaFlyingChair @KoRnyRocks @playnewworld would still cause huge problems in terms of lag and farm spots by adding another thousand players to each server.

  • draethiuswf Michael S. (@draethiuswf) reported

    @playnewworld The Amrine dungeon in NA East server Difu is not working for anyone on the server, causing us to get stuck not being able to continue the story quests. Any help???

  • bujoojoo bujoojoo (@bujoojoo) reported

    @MiltonTPike1 @playnewworld @SheriffEli - your boy has a problem...

  • falafel_father Sami | FalafelFather (@falafel_father) reported

    @TreysinBran @JeffBezos @playnewworld Dungeons are broken on every server it’s so frustrating. Moving to a smaller server was one of the best things I’ve done tho because at least they’re not laggy

  • smithmohanty0 smith (@smithmohanty0) reported

    @TsoraPop @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • SirMattDoesIt Matt (@SirMattDoesIt) reported

    Can we fix the Amrine dungeon please? So many people are stuck at this main quest because the dungeon is bugged… @playnewworld

  • telinga4458 telinga telinga (@telinga4458) reported

    @OtakuTeddie @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.

  • MrBabySinclair MrManVan (@MrBabySinclair) reported

    My New World gaming experience... Wait in a queue for 3 hours while at work... get in the game after work... Internet cuts out for 10 sec and I get booted. Greeted by another 3-hour queue! There needs to be a grace period for timeout issues, please. @playnewworld

  • telinga4458 telinga telinga (@telinga4458) reported

    @davinityyy @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.

  • PapaPulse Andrew Nolan (@PapaPulse) reported

    @playnewworld Have you guys started to address the Amrine Expedition bug yet? People literally cannot play your game. Fix ASAP

  • telinga4458 telinga telinga (@telinga4458) reported

    @mpform @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.

  • Burg3rtrash error code —-.-:-,-;-,8837,-,/;: (@Burg3rtrash) reported

    @playnewworld I made my character on the wrong server ima cry HELP. Ps love the game it’s incredible my only problem is now I have to restart entirely to play with the boys

  • Moker1989 Matt (@Moker1989) reported

    @playnewworld I keep getting timed out errors when trying to log in. Any help!

  • MrJADSWorth MrJADSWorth (@MrJADSWorth) reported

    @thefemmefighter @playnewworld Just experienced my first game crash with it and it crashed my streaming software! 😭 Now I'm back in queue.

  • telinga4458 telinga telinga (@telinga4458) reported

    @ljorts @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.

  • dinoviscki Noviscki (@dinoviscki) reported

    @playnewworld do you guys have any news about the LAG inside the dungeons??? cuz it's really unplayable and people here in Kukku server are getting quite frustrating about that.

  • smithmohanty0 smith (@smithmohanty0) reported

    @Csinger1996 @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • TTVPappasalt Salty (@TTVPappasalt) reported

    @playnewworld Royllo is having that dungeon freeze issue.

  • BeansPerth Beans (@BeansPerth) reported

    Day 2: @playnewworld Please fix this map bug. I'm relogging to fix the issue and I have to queue everytime.

  • joshmccarroll88 Josh Mccarroll (@joshmccarroll88) reported

    @chewman11_tv @playnewworld I was able to just login chewy...

  • ayylmao318 Christian (@ayylmao318) reported

    @playnewworld Marshjaw doesn't spawn in El Dorado server. Everyone in the server is having this problem and can't finish a quest. Would your team look into it, please?

  • BeansPerth Beans (@BeansPerth) reported

    @playnewworld Please fix the map bug.

  • Zach84359855 Zalbaugh (@Zach84359855) reported

    Awesome. Wait in Queue for an hour to play just to have my game insta crash and now the queue is up to 1000. Increase server size please @playnewworld

  • smithmohanty0 smith (@smithmohanty0) reported

    @mpform @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823

  • Sriracha_Lord The Sriracha Lord (@Sriracha_Lord) reported

    @playnewworld are we on west coast servers going to get a fix for the dungeons being laggy soon??

  • KJaggerX Kip (@KJaggerX) reported

    @playnewworld stop with all the other crap, and fix your servers! 500mb internet and I get nothing but lag detected. Highest ping I have is 32ms.

  • scotskillz scott simmons (@scotskillz) reported

    @playnewworld bro the queue time isnt even an issue anymore. I havnt had a problem except for the first few days and thats it

  • Hasking10 Tito (@Hasking10) reported

    @OnceMagnus @playnewworld I got sick and tired of support not attending to me 🤮🤮..probably they’ve got too many people to attend to ..But all thanks to @AgentFemiTv they helped me resolve my account issues they are wonderful…