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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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MrAgk
(@mistaagk) reported
@playnewworld No response since Thursday... I do believe you are not even working during the weekend to solve this issue. As long as your US boys can play the game, it seems you are ok with it. Terrible service... "Enjoy" your turkey...
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HNN
(@MetaDune) reported
@playnewworld Theres a game breaking glitch each week lol
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sam smith
(@darkreaper2112) reported
@playnewworld my new world account was banned and i have tried submitting ban appeals but your customer service is so bad and loves copy and pasted replys with out actually talking to those involved properly i just want my account back contact me please
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Mohnnad
(@Moohnnd1Mohnnad) reported
@playnewworld A lot of players have abandoned the game, all problems and a company that can't do anything
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Manifest Densiti
(@ManifestDensiti) reported
Hey @playnewworld there’s a glitch in my game and I don’t know what to do. It’s not letting me craft trinkets. I’ve tried it at multiple outfitting stations and tried at different times. I’ve also done that check files thing through Steam. It still doesn’t work…
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Erik
(@Scathel1) reported
@playnewworld Could we have an update please on when we have our Trading Posts enabled again?. At this point in time, I don't care if people have more coins due to your mistake, the economy has been negatively affected a long time ago with the duplication issues. Thank you.
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Ben Deg
(@deg_ben) reported
@playnewworld last update: 2d ago. you are doing evreything u can to destroy your playerbase. fine u cant fix atm. not fine no coms at all.
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Vasilias 🌐
(@VasiliasN7) reported
@playnewworld Fix Market Now.
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Fernando Aguirizábal
(@izabalshots) reported
@playnewworld Looking the problem, now with the ah stopped, will be a good idea expand the banks cappacity, right now is impossible do progress
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alex grow
(@alex_grow) reported
@playnewworld Maybe fix the game before trying to advertise it to new players
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Michael
(@JunryGunns) reported
@playnewworld I am currently experiencing an issue where the game is inconsistently hard for solo players and it feels like I am punished for not being able to play with other players due to my disability. Please throw us cripples a bone.
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Kauri
(@xalonen) reported
@MrInvinn @playnewworld The trading post problem on EU servers is really killing my interest to play the game. A week ago I don't think I would've thought it this way but it really hit how they just put in a "fix" or whatnot coin reimbursement and destroyed something that made em close trading posts.
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Millz91
(@Millz912) reported
It’s sad to see how @playnewworld turned out. I’ve played all the Alpha’s and Beta’s put over 700 hours in the release as well. Every single update caused more issues than it fixed, the weapon balancing by the AGS dev team is a joke, market gets shut off every other week.. RIP NW
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Matt Bethune
(@matt_bethune) reported
@playnewworld Ice gauntlet Entombment: Block to exit, left click to exit with explosion. Pressing the ability bind again SHOULD NOT exit you. Either this is a bug or a poor choice, please fix.
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Dylan (sneKs) le Roux
(@sneKs_za) reported
@playnewworld Are you really going to keep the TP down for the entire weekend??? If this problem was on the US servers you would have fixed it by now 👌🏼
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Lightning JaK
(@jak_lightning) reported
@playnewworld @ed1tv1deobot Crush=100, Muffle=100, Deep fry=100, echo=100, Random Lag=150, Shake=100, rc=100, er=100, Disco=20
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Antonio
(@Grizzly9090) reported
@playnewworld Fix the goddamn trading post ! It takes forever !
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Ravezaar
(@Ravezaar) reported
@playnewworld after 2 days with NO info u now telling us u will fix TP tonight, u said no pacth was needed and that was a LIE since u now bringing servers down, why should i have any faith for you left ?
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Tim Woodruff
(@TheTimWoodruff) reported
@Koriekoolguy @playnewworld Glitch(es)* - yup. Including at least one where NW basically duped gold themselves and then rolled back an entire region's servers just the other day to "fix" it.
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XxRuuubas
(@ruuubas) reported
@playnewworld Dear dead game... can you fix the market
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dullah
(@0bdull) reported
@playnewworld Fix your **** pls
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Ravezaar
(@Ravezaar) reported
@playnewworld Its the 27th now, we havent heard anything since 25th. You said no patch required to fix TP... skill team
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Reza Maleki
(@rezama1995) reported
@playnewworld Have anyone any ideas when TP will come back? FIX IT. Sick of this bugs. Going to play WOW
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Nicolai Niwijo Johansen
(@CSGONiwijo) reported
@playnewworld It’s sad, so sad, it’s sad sad situation. 1. Don’t leave people with a “no eta at the moment or status” for over 1 day. 2. Don’t try to make content before you’re game is less bugged. 3. Don’t tip people of with making mobs and PVE harder just to grant yourself more fix-time
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MOR Czechoslovak
(@morczechoslovak) reported
@JeffBezos @playnewworld Do you even know what's going on with that game? Your employees are so incompetent that more than half of the people no longer play the game. It is broken by every update. We want our money back. That game is dead. DEVs don't communicate with us properly.
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Tim Woodruff
(@TheTimWoodruff) reported
@Koriekoolguy @playnewworld Not all, just a couple days worth since they introduced the problem. Because of their own error, thousands lost many hours of work. And make no mistake, it's "work". A slog. Hardly a game at all with no endgame.
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Rozhane Castelyn
(@CastelynRozhane) reported
@playnewworld 3 days since u removed the trading post working on a fix and still no one gets any info from you guys like dont u care or what
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max zerzer2
(@MZerzer2) reported
@playnewworld Fix ur ******* game jesus christ
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Mophat The1&Only
(@MophatOnly) reported
@playnewworld Dude there must be a serious disconnect in your developer/community you better be giving that for free, not only did i wait almost two years pre purchase but your game is pretty much dead check out first light in the US Westcoast server its empty, no new players
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Oslion
(@Oslion2) reported
@playnewworld Please do something. A potentially wonderfully fun game is heavily marred by bugs and plagues by balance issues. I miss the game we were promised, the one I kept telling myself we had while the bugs, lag and issues punched me in the face. Please.