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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Xander Crews
(@XanderCrews16) reported
@playnewworld Did you fix the graphics card breaking bugs?
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TTVQuaad
(@TTVQuaad) reported
@playnewworld Do you guys just ignore all the people saying your ban system is broken? take some time to reflect on how you handle things before your game sinks. the biggest killer of MMO is feeling like the company who owns the game does not care or value you as a customer.
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Victor Paulon
(@VictorPaulon) reported
@playnewworld @SerMedieval #letusinamazon i just wanna play the game that i spen 200 hours already, can u fix this matter
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Ian Miller 🏳️🌈
(@PDCGLiTcHeR) reported
@playnewworld can u please fix the minimum virtual ram requirement, that’s litterly stopping me from enjoying the game to its full potential thanks
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little foot babe 💋
(@lovelyfootbabe) reported
@playnewworld Cant play. Third day in a row. Fix full servers.
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Zander
(@_TyZander) reported
@MAJIN2UU @playnewworld I just reset my PC. Seemed to fix it the other day when that happened to me.
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Jasterqt
(@Jasterqt) reported
@playnewworld Ever since the update I keep getting an error about not being connected to New World and an EAC error about my generic Steam64.dll having issues. Any suggestions new world? I just wanna play D:
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Cynical_Xcon
(@CynicalXcon) reported
@GOHGAMER @playnewworld @SerMedieval This was only a problem in over populated servers, you can view the server before you join to see if it’s a popular server.
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little foot babe 💋
(@lovelyfootbabe) reported
@playnewworld cant play w my friends. Third day still waiting. This sucks. $40 and I’m beginning to not even want to play. Its just irritating that most cant even join their friends. Fix this asap.
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GR8_MASTA
(@Gr8Masta) reported
@playnewworld Fixed an issue causing leg animations to freeze. Fixed game crashes related to the New World Twitch integrations. But you didnt fix this at all..The leg getting stuck still happens to people with staffs.Twitch Intigration still dont work for us. Or is that only for BIG streamers?
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Victor Paulon
(@VictorPaulon) reported
@playnewworld u didn't fix it u ruined it was 1 of the few level 60 private my self of a life for the whole weak and bug the game i can play, #letusinamazon
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GR8_MASTA
(@Gr8Masta) reported
@playnewworld @SerMedieval Fixed an issue causing leg animations to freeze. Fixed game crashes related to the New World Twitch integrations. But you didnt fix this at all..The leg getting stuck still happens to people with staffs.Twitch Intigration still dont work for us Or is that only for BIG streamers?
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The Velvet Red
(@TheVelvetRed_) reported
@playnewworld apparently people are exploiting a lag issue in your game in order to win wars... it's ruining the game for everyone else. Please fix this or you'll kill your own game.
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Inigma
(@OGinsanity) reported
@playnewworld Still overheating cpu and gpus. Never had a problem this bad with heating on any other game. Even on low settings im hitting 90c
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REESOURCEZ
(@Reesourcez) reported
@playnewworld Please work on fixing the issue that is frying everyone's graphic cards.
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valeria
(@TrtCyber) reported
@IAmCasualty @playnewworld Contact distroCyberTrait on Instagram for support he’ll help fix that ASAP
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2protolive
(@2protolive) reported
We all got addicted to this game so fast! but now after the patch over 1000+ player can't access. If u could please give us an official statement and ETA we would appreciate it. Support forums are overflooded with this issue. Show us you care! @playnewworld @berserker_mike
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CMX Renzo
(@whyRenzo) reported
@Gamer4Adventure @playnewworld No Problem.
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Fulo - Owner
(@Fulosophyy) reported
@playnewworld fix the ice gauntlet bugs please. Running and firing, animation freezing, delayed weapon swapping.
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AngryConservativeGamer
(@AngryConsGamer) reported
@playnewworld @SerMedieval Would be nice if I could play. Haven't been able to login due to a bug since the patch forcing me back to the menu every time I click play
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Shayne Altman
(@SheezyDeezy_) reported
@iggy_ow @playnewworld You think they will fix it?!
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Snakevalor
(@holtmuer) reported
@playnewworld hope you are all able to figure out the "steam must be running to launch this game" error people are getting (no I am not in the steam beta and by the sounds of it that doesn't fix stuff either)
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Anthony Spookyphan 🌒
(@AnthonyKongphan) reported
@Strippin @playnewworld Yeah they need to fix the time frame to be able to adjust it so it applies to next war. So much fine tuning they need to work on.
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Ray - SquareBoxx📦
(@SquareBoxxx) reported
@playnewworld Error 25 while launching game.. help!
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Avanis.Art
(@art_avanis) reported
@playnewworld hey there! Playing with my friend to the awesome #NewWorldMMO and he did an armor for me but... everything is linked to the person who do it and he can't even sold it, so yeah. Are you guys going to fix it or do something about it? Help? :/
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld @SerMedieval So when to fix PvP scaling in game ? Low level players terrorize high level players in 55 + maps. They deal 1.5-2k dmg to 60 lvl tank players, light armor player die in 4-5 hit.
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Shannon
(@ShannonZKiller) reported
@AnthonyKongphan @playnewworld Agree. My trouble right now is trying to find a day of the week Chris can take off.
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Danny Heddle (Rogue Scythe)
(@Scytheology) reported
Another thing I hope is being fixed ASAP is the fact that the Tier V Azoth Staff is broken, and right now we currently can't run the portals in Shattered Mountains, which is really sad. But I believe in the fix! @playnewworld
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James Darnell
(@stretfordpie) reported
@playnewworld @SerMedieval I cant attack with LMB. Its a known bug. any fix?
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Eru Ellimist Entreri
(@EruEllimist) reported
@playnewworld @amazongames @bbb_us Amazon Games seems to be operating a system designed to allow abusive users to trigger "auto-bans" on other users & is actively covering up the issue on their own forums & other places!