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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Rafael Knittel
(@Rakin) reported
@playnewworld Do we have any feedback on Azoth Staffs not working? And Arcane Quintessences not applying to maximum gear scores?
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Pinponlol
(@JeanSebastien12) reported
@playnewworld No Azoth Staff tier4/5 fix? Would be nice if we could close those 55+ corrupted portals =\
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ʍօօռʝօʏ🎃
(@popblossoms) reported
Man I see so much hate about @playnewworld, about what they’ve done wrong, what they could do better, about how they are liars and cheats and blah blah. Man, if you don’t like the game, don’t play it?? It’s a brand new game. Give it time to settle and iron all the issues out and
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Elliot Vanwormer
(@EVanwormer) reported
@playnewworld @AMZNGameStudios Sadly your timing on releasing a new game just before a new version of Windows has been an epic fail. Your game is NOT as compatible with Windows 11 as it is with Windows 10. 11 makes New World take a long time to load if it doesn't crash first. PLEASE fix so works with 11!
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FreakBeta
(@FreakBeta18) reported
@playnewworld what about the bug that the achivement tab has an 88 and i does not show any achivement, and the bio tab is bugt to, i had this bug for 2 days not even reseting the game fix it :( help
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Bittytitty
(@Bittytitty5) reported
@playnewworld sorry for not leaving any screenshots. But beside the bridge in Weave's Fen there is an Starmetal ore just flowing in the air. Been since last patch. Would be dope if ya could fix it (everything i try jumping on it and mine i get thrown off)
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Snypes
(@ShawnMallard) reported
@playnewworld No tier 5 camp quest fix? Still bugged when was supposed to be fixed last patch.
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probad
(@probadthegoat) reported
@playnewworld Please fix level 65 portals! We can’t close them with our T5 azoth staff!!
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POCKOBEAR goes skrrtt 🐀
(@pockobear) reported
@playnewworld can you guys please fix the war timer or at least give it a cooldown? We’re honestly getting burned out defending because a faction is getting aggressive and trying to take the whole server and we couldn’t even attack because we’re just too outnumbered
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Billy’s Valor
(@BlueMtns1) reported
@playnewworld Yet to fix the bugged wars that are never ending and even when you’re the literal last person in the instance after 3 hours it still gives it to the other company. Oh and how these wars start anywhere from 3-17 hours before schedule. Still waiting for answers.
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rob kauffman
(@zill54) reported
@not_all_talk @playnewworld This has been all over the place.... make Amazon support aware of that reason.. they may left the ban .as it is a ongoing problem
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Ashen Light
(@Im_AshenLight) reported
@playnewworld So are you noting going to fix the Staff of Azoth issue??? It has been 2 weeks...... hello??????
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Kostas Margas
(@KostasMargas) reported
@playnewworld Well, it seems an ENORMOUS issue comes to surface slowly...market will crash sooner or later. There are no restrictions for gathering resources (pvp areas as an example) and market will crash. Go see the prices...
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Ashen Light
(@Im_AshenLight) reported
@playnewworld So are you not going to fix the Azoth staff issue???? It has been 2 weeks..... hello?
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Jared
(@Jared40112809) reported
@playnewworld Can y'all fix the wars with aoe exploit? Looked like a power point slide presentation the last two wars.
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Michael Meadows
(@ZZestial) reported
@playnewworld Fix your game, war exploits, bugged mobs in reekwater and shattered mountain. Declaring war option not always working.
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Treej
(@Treej720) reported
@syberghost @playnewworld I spoke to someone from Amazon Support and they told me to uncheck the IPv6 in my Network Properties on my PC. No idea what it means but it completely fixed my issue lol
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Ayrton Fracaro
(@FracGuy) reported
@playnewworld It has been your second week patching the game and you have YET to acknowledge the Azoth Staff Tier 5 not working, what the hell are you doing that you cant fix such a massive game breaking bug??
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Jason
(@sevnclouds) reported
@playnewworld Please fix the end game portals, a lot of us at 60 just waiting to be able to do portals again!
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Asunib
(@Asunib_) reported
@Its_Bogz @playnewworld 2 and 3 are massive issues i have right now, they really need to fix a lot of company issues and add functionality like custom rank abilities and names
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Sean Davis
(@BoostedWRX27) reported
@playnewworld Another broken promise new world. You promised region transfer and have screwed us.
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Laurence Wolf
(@LJinc_Wolf) reported
@playnewworld I will not play this game anymore untill you fix the respawn timers on mobs. I am in great cleave and everything respawns seconds after you kill it I'm tired of fighting 10+ mobs for one little quest because they just keep respawning it's been a problem all game.
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Scott Cee
(@scchristopher77) reported
@ImbullsT @primegaming @playnewworld I am having the same issue
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Wiba
(@WibaTalks) reported
@playnewworld Currently in wars and in elite farms we are losing our food and potions buffs because there is too many buffs on our bar, and they just get deleted. Any ETA to fix this, or is it intentional that every food/potion is useless in group content?
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@AMZNGameStudios @playnewworld Fix your lag exploit for wars already
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Przemysław Kuchta
(@KuchtaPrzemys) reported
@playnewworld That's good to know you are working on that. First problems first, then there will be a time to fix other
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Soto🇵🇷
(@Jesus_R_Soto) reported
@Gothalion @playnewworld The only thing they had to address is gpu's breaking issue while playing the game.
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Sdee TV
(@SdeeTv) reported
@playnewworld @playnewworld people make mistakes, but I wasted 100+ hours on a region I planned to play until transfers were up now im stuck with people who are sleeping when im of work if you fix this im sure we can all put this behind us.
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Paulo Benites
(@PauloBenites) reported
@playnewworld Too bad u guys don't fix the end game corrupted portal, i guees it's not a big deal in the game anyway ROFL
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BOGZ
(@Its_Bogz) reported
@playnewworld 1- Maps aren’t showing accurate station levels. 2- can’t decline company invites as a governor. 3- can’t edit company daily message appropriately. 4- group members are too difficult to see in war. 5- Corruption invasions happen way too often… not a issue but it’s annoying lol