New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 02/20/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (100%)

    Sign in (100%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United States‘Ewa Beach Sign in
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • XDevilzRoseX DevilzRose (@XDevilzRoseX) reported

    @StickMayo @RealRickBoone @playnewworld i know, i took all my stuff out of auctions. the problem is i can't sell on my new server without crashing

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • GinnaiDoma Andy Magnotta (@GinnaiDoma) reported

    @playnewworld Like others are saying, my character is broken after transferring. Every time I log out, all progress is lost (xp, quests, etc.) and my character is reverted to the state from when I transferred. Please fix ASAP @playnewworld !

  • iWycked Wycked 🎃 (@iWycked) reported

    @Gothalion @playnewworld Is it Gears of War 2 multiplayer lag bad? Cause thats pretty bad

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • Wolfremmi Samayō ōkami (@Wolfremmi) reported

    @savag3calib3r @playnewworld Maybe you should check that it is only the 3000er Series. The 2000er Series is still working fine without any Problems at all. Also i said that the new AMD Cards also have the Problem. Still interesting that only the new ones have Problems ;)

  • AndresOlimon Andrés Olimón (@AndresOlimon) reported

    @playnewworld Character_Persist_Failure error after 2min of logging in after switching servers. Any idea what it means or how to fix?

  • GoFuckY65385572 Go **** Yourself (@GoFuckY65385572) reported

    @playnewworld thanks now can you guys figure out how to balance stack damage the fire staff flamethrower is broken as **** since your wars still desync to all hell. Pretty much unplayable at this point.

  • squixxie squixxie (@squixxie) reported

    @playnewworld Now it's telling me that I can't login because the world is under maintenance while my friends are still playing the the same server... @playnewworld

  • straya_au straya_au (@straya_au) reported

    @playnewworld my zoom out not working when staying still or killing someone i already unplugged mouse its still doing it

  • jjmitch87 MitchtheSith (@jjmitch87) reported

    @playnewworld ever since the update today my game has crashed to desktop with no warnings or errors over a dozen times. drivers updated and ive never had problems before the update, what gives?

  • ELInk_ Eric (@ELInk_) reported

    @playnewworld Please fix the ice storm

  • XDevilzRoseX DevilzRose (@XDevilzRoseX) reported

    @PawDiddySweezy @playnewworld yea :( i think they need to restart their servers to fix it tbh

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • brainstorm_gg Chris Miller (@brainstorm_gg) reported

    @playnewworld no heads up that the world is closing to fix. I was 20 mins into depths now I'm screwed? Real nice

  • whereismathew Mathew (@whereismathew) reported

    @lizz_sup @playnewworld Yeah like 20 times but that’s ok cause I am really addicted to this game hope they fix it soon

  • BeardedOne19 Donnie (BeardedOne) (@BeardedOne19) reported

    @playnewworld did a server transfer and played for about 2 hours, ran a dungeon, and farmed some materials. Then I got a Player Error and I'm back in the same place and inventory I had when I transferred. Even lost the weapon mastery I had gained.

  • nathan_ni nathan (@nathan_ni) reported

    @playnewworld @playnewworld I can't add any friends to my list after my transfer. Is this any known issue you guys are working on?

  • Dreamstatexy Dreamstatexy (@Dreamstatexy) reported

    @Wolfremmi @savag3calib3r @playnewworld Well this is nust false, read some forums etc to see anything from 1000 series to 3k are habing the same issue :D

  • AnytimeFitAus BLUEZ 🚀 (@AnytimeFitAus) reported

    I've got a perma on New World, no proof, with reason as Disruptive behaviour, then made new account only to get a 24 hr ban again for Abusive behavior yet - no swearing, and minimal **** talk and typing. New World report system and bans are a joke. Fix this. @playnewworld

  • Krhusherr Krusher (@Krhusherr) reported

    @_MissClick_ @leafy_mc @playnewworld If they added mounts the pvp aspect would be destroyed (its broken allready so it would make it worse rn) Imagine hitting a player thats on a horse with a warhammer. The intire spirit shring mechanic would be ignored cuz you have mounts so. I hope they dont add it.

  • Hydromiracles Hydro's Bitcoin Analysis (@Hydromiracles) reported

    @playnewworld SUPPORT. You banned me for something that was 100% NOT MY FAULT. Customer service with this game is not good at all. I reached out because I found a bug and was PERMANENTLY BANNED and accused of something I DID NOT DO. Please contact me or I will be disputing all purchases.

  • ZybakTV Zybak 🇺🇸 (@ZybakTV) reported

    @TrueNorthMoose_ @playnewworld Also having this issue. You aren't alone 😫

  • DeChemicah DeChemicah (@DeChemicah) reported

    @playnewworld fix your ******* wars or disable it in the meantime. Its utter bullshit to lose a territory with little to no control over it happening when the servers cant handle everything going on bc of exploitation.

  • killerbite_ The Potato King (@killerbite_) reported

    @playnewworld jesus **** why didnt you implement a god damn que system for people transferring servers???? my server is lagging so god damn hard from every man and his dog transferring i cant do anything

  • traveaso32 Travis Warley | Photography (@traveaso32) reported

    @edgonti @playnewworld Yup same as well. I only get disconnect after trying to buy/sell/trade

  • _IMAKESTUFFUP Nate Bohn (@_IMAKESTUFFUP) reported

    @playnewworld Eden server is having issues. You can PVP inside Windsward city.

  • DeBraydenZzz The BraydenZzz 😼 (@DeBraydenZzz) reported

    Hey @playnewworld i know you're small indie company with a small budget and team but could you perhaps fix aggro distance perhaps the worst mechanic in your ****** game pls

  • XDevilzRoseX DevilzRose (@XDevilzRoseX) reported

    @PawDiddySweezy @playnewworld reinstalled and it's still broken........

  • dollabillions_ Ayyub (@dollabillions_) reported

    New @playnewworld patch. Not so great. Everything is broken