New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 12:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • chaotic_grump chaotic_grump (@chaotic_grump) reported

    @Tour133 @playnewworld Group Finders come with their own set of issues, in a few months it would be useless for the beginning dungeons as no one will be running it. There needs to be incentives to go back. The orbs are a whole other issue but everyone get a free one with every dungeon quest at least.

  • NickDNapolitano Nickolas Dean (@NickDNapolitano) reported

    @playnewworld Can you please fix the fishing hot spots they literally NEVER work

  • BRITENESS_ BRITENESS (@BRITENESS_) reported

    @Rurikhan @playnewworld Only real issue I've had so far is the achievements have never loading properly. That and sometimes my attacks won't hit enemies for some reason

  • VolvikTV Volvik (@VolvikTV) reported

    @playnewworld Still having issues with the login to the server. Once I hit Play, it goes to the loading screen and after a few seconds I get kick to the initial interface where you see the Patch Notes. Any ideas?

  • Ali_Qays Ali Qays (@Ali_Qays) reported

    @playnewworld FIX the spawn times on quest boses for goodness' sake, its not bad enough to have to wait in a queue to get into the server but once you're in you queue again just to get a boss kill.

  • RagingJackal Jackal (@RagingJackal) reported

    When are we gonna get crash/disconnect protection in New World???? Popping a corruption portal crashes my game so I get to queue for 2-3 hours? How funnnnnnnn :/ @playnewworld

  • JDubbTV JDubb 🎃💀 (@JDubbTV) reported

    Anyone try to login to @playnewworld today and keep getting booted to the main screen after clicking play on your character?

  • Neddiv Neddiv (@Neddiv) reported

    @playnewworld issue with voice on questgivers, the voicelines only activate on the first sentence and then stops... issue wasnt there before patch.

  • Robsharpe20 Rob sharpe (@Robsharpe20) reported

    @BigChiefSean @Clovha @playnewworld Go watch jaytwocents newest video, you can see the issue recorded by monitoring software.

  • TTVQuaad TTVQuaad (@TTVQuaad) reported

    @playnewworld Your game is litterally unplayable in wars, fix your game this is pathetic

  • charon166 Сергей Тимофеев (@charon166) reported

    Connection error nice patch @playnewworld

  • akaMaaj Eddy🕯 (@akaMaaj) reported

    @playnewworld Good fix on the abandon event bug. That was annoying

  • ReyReyTS T.S. Reynolds (@ReyReyTS) reported

    @playnewworld Yea so it’s still not working..

  • CristiSnic Snic (@CristiSnic) reported

    @AngryConsGamer @playnewworld I have the same issue. Talking to support now.

  • alfiecarver Alfie Carver (@alfiecarver) reported

    @playnewworld Please, fix the Scratchy quest. I've killed it 3 times (& waiting for respawn) only for other player to skin it first than me. Worst quest ever.

  • Zurgence1 ZurgenceYoutube (@Zurgence1) reported

    @playnewworld EU Server "Corbenic" lagging so much, players stood still, NPC invisible and hitting us from miles away, trees not falling etc. Is this being looked at?

  • nuevoo7 Caner (@nuevoo7) reported

    the game closes without any errors while doing dungeons. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld

  • CasalcuinCrow Casalcuin Crow (@CasalcuinCrow) reported

    @playnewworld I was hoping for an achievement fix, but alas there wasn’t one. 🤬

  • SStanstanton stan stanton (@SStanstanton) reported

    @playnewworld Thank you for fixing the unable to join server error 👍

  • stinkykaspar Kaspar (@stinkykaspar) reported

    @playnewworld input latency makes the game unplayable right now, was all good last night but when i launched after patch every mob is standing still for me but "invisible" enemies are hitting me. fix smh

  • CornFlakesPC .#CornFlakes (@CornFlakesPC) reported

    .@playnewworld That patch is pretty bad and it brings more problems than it fixes

  • nuevoo7 Caner (@nuevoo7) reported

    the game closes without any errors while doing dungeons. sometimes it closes in the city. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld

  • nuevoo7 Caner (@nuevoo7) reported

    the game closes without any errors while doing dungeons. sometimes i kicked in the city. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld

  • aKeptPet KeptPet (@aKeptPet) reported

    @playnewworld YO fix ya game since update im having constant crashes where my screen freezes

  • DevonMahon5 Devon Mahon (@DevonMahon5) reported

    @playnewworld when are the log in error codes going to end? 6 people left in the queue and I get an error code. Now back to a 900 person strong queue. I leave for 5 days away for work tomorrow and just wanted to play before leaving. It’s ruining the game.

  • Bryanne62123619 Bryanne (@Bryanne62123619) reported

    @playnewworld Still didn't fix the computer crashing problem.

  • Throad88 Throad (@Throad88) reported

    @playnewworld My game keeps crashing and i get a Error message and then when i go log back in my character is gone and i have to shut the game off to log back in to see my character again to play.

  • Undead_Savage94 Fredrik Gunnarsson (@Undead_Savage94) reported

    @playnewworld Cant play at all, just getting lag detected all the time

  • nuevoo7 Caner (@nuevoo7) reported

    the game closes without any errors while making dungeons. i don't have such a problem in any other game and there are many people who have this problem. it happened to me twice today. when will you solve this problem? @playnewworld

  • SirBerryton Cory (@SirBerryton) reported

    @iHasGoodPersian @playnewworld I'm lvl 27 and anything lower then level 20 hardly ever chases me unless I get close. Sounds like a problem with the user, not the mechanics.