New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/01/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Projund Projund (@Projund) reported

    @Nate50723854 @Ayo_ItzRed @playnewworld Amazon Web Services (AWS), which is used by thousands of services and websites, was brought down around 11am EST on the East coast. It affected my job a bit too. Some services are still down and I'm sure they'll be up and down tomorrow as well while they fix the issue.

  • SBeardserker Shawn the Beardserker (@SBeardserker) reported

    @TechToyTinker @playnewworld More food for thought here. You bought the game and have played it. What in that means you should get a refund. Essentially you payed for a good and received a good. You have now used this good for 3 months. If you were also paying for the online service then a refund works.

  • RedWoodard Red Shanx (@RedWoodard) reported

    @playnewworld When it’s safe to do so. What’s that mean though. Safe from technical issues in game or is Amazon on the receiving end of some malicious behaviors?

  • bmaines757 Will Maines (@bmaines757) reported

    @R41D3NZ @playnewworld yeah i understand that. they do work for amazon tho correct and it is an amazon issue so they would have information on this. use your brain please

  • Jersey9986 JOE 🦅 (@Jersey9986) reported

    @playnewworld People are so braindead. Its not a developer issue and has nothing to do with the game.

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @BlueHeelerKY @scottneys @playnewworld Ya and amazon fixed the problem almost 8 ******* hours ago so it is on these ******* idiots

  • helios_advisors Helios Capital Advisors (@helios_advisors) reported

    @playnewworld And furthermore you ddin't even announce the maintenence issue and I lost not one but two dynasty tokens over that crap and was on last boss. not cool

  • BlueHeelerKY Twitch.tv/HeelerFromKY (@BlueHeelerKY) reported

    @scottneys @playnewworld This isn't the game devs fault, this is an AWS issue

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @BlueHeelerKY @scottneys @playnewworld Amazon issue… Amazon game…

  • Tdohh_ Tate (@Tdohh_) reported

    @playnewworld Did y’all fix the lag yet

  • Activisionisaj1 Activisionisajoke (@Activisionisaj1) reported

    @playnewworld Smh Amazon fixed their server issue like ******* 10 hours ago, you can no longer use it as a crutch for your ****** *** team never doing their damn job!!!

  • PrincessThammyC Bebezinha4ever 😍 (@PrincessThammyC) reported

    @SuppressF1re @playnewworld What's unfair? This was not just a New World problem. It affected many large companies even Disney World. I think you'll be fine

  • rico7130 rico💫 (@rico7130) reported

    @playnewworld ******* hell you ain’t fix ****

  • DecodedTrading TradingDecoded (@DecodedTrading) reported

    @LowkeyFee_ @Hoover6480 @playnewworld They already have your money. The incentive is already gone. Maybe switch to a subscription based service and then they would have something to lose.

  • dave_boose Dave Boose (@dave_boose) reported

    @playnewworld This is a backend infra issue on the AWS platform. i bet LOTS of stuff is down. this isnt a NW issue, its an Amazon AWS issue. the lack of redundancy is a bit concerning though.. ¯\_(ツ)_/¯

  • ncjbnc J (@ncjbnc) reported

    @playnewworld @thegameawards Oh yeah.. ill go vote.. dont you worry about the bugs, server down, crashes, **** game.. ill go vote!

  • Rennat89 Rennat (@Rennat89) reported

    @TechToyTinker @playnewworld Lol doesnt work like that. Its a massive online game that will have issues. Just wait and youll be ok

  • JoshDanger304 Josh Danger (@JoshDanger304) reported

    @inztinked @playnewworld There will likely be a rollback to the time just before the outage

  • Real_BenCook Ben Cook (@Real_BenCook) reported

    @playnewworld I hope we get our gold back from the war that was missed because of this outage.

  • JLUCAS215 ixbaconstripsix (@JLUCAS215) reported

    @xxkane009xx @kl3zzy @playnewworld THIS IS AN ISSUES. THEY LOCKED THEM ON PURPOSE

  • Iempleyerofgud Devin (@Iempleyerofgud) reported

    @playnewworld Fix your game please

  • RedWoodard Red Shanx (@RedWoodard) reported

    @FlammingItalian @playnewworld Oh okay, it’s a hardware issue, data corruption, or cutting it off to separate it from malware is the question I’m really asking. “When it’s safe to do so” can fall under one of the three though really, but with the Twitch hack, along side many other large hacks in rcnt years

  • xJaymv Jayson Miranda (@xJaymv) reported

    @AlphaNovah95 @playnewworld Why should I give you my vote when you can't effectively communicate the issues you're having and plans to fix them?

  • xXSwanyXx swan (@xXSwanyXx) reported

    @playnewworld Hmm mines still not working

  • davidjamespass1 david (@davidjamespass1) reported

    @playnewworld its not there fault for once just saying aloooot of amazon issues happend today shutting down a large portion of amazon servers

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @TechToyTinker @playnewworld This is beyond a game issue. This is a big server farm having a problem

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @bmaines757 @R41D3NZ @playnewworld Use your brain. It's impossible to give a ETA on such a complex problem. If they knew exactly how long it would take also means they know exactly what caused it & wouldn't have let it happen because they would have prevented it.

  • J__Ducks J_Ducks (@J__Ducks) reported

    @playnewworld OPR broken noice

  • prestonv16 preston (@prestonv16) reported

    @leglessdan @playnewworld Look up AWS problems it isn’t just new world it’s a lot of services.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @scottneys @playnewworld It's not a game issue but part of a bigger issue that's has been effecting a lot of different