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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Damien Scott
(@FakeDamienScott) reported
@Jersey9986 @TheRealJDPerry @playnewworld no, the dev's poorly thought out half cooked ideas are the reason this was an issue. there are a dozen different ways to make this a non issue in development but they didn't bother implementing any of them.. much like all of the other glaring issues from several betas ago.
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David Chuah Jin Min
(@David_JinMin) reported
@playnewworld What about the freezing issues after the 100mb update that has been plaguing players? I can't do anything besides gathering and it still freeze
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ً
(@5RAI5) reported
@playnewworld Need to go to the shop or do any other task while playing New World? Well sorry man, you are just gonna get kicked and met with a 4 hour q. Oh and we wont fix these issues we will just punish the players further :)
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FlynnWinch
(@AlmanaxWinch) reported
@zlatkoty @playnewworld yes, there was not enough servers, but to much is not a solution, and blaming solution for extreme mesures that will make future problems ?
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Jem | shutterjunkie
(@Jemakestuff) reported
@playnewworld Also.. I really, really don’t appreciate my 3080 card spinning up at 80% fan speed for the entire time I’m in that queue. Why?! It’s a login screen?!
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Brunt jmz
(@BrentJmz) reported
@playnewworld Fix the mass reporting
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Jered Deadlyshot
(@Deadlyshot16) reported
@playnewworld Loving the MMO grind again but it sucks not being able to run Expeditions do to lag / desync. Keep up the hard work. <3
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ShawnT01
(@ShawnT001) reported
@playnewworld You guys should make the character rejoin able after being kick by lag, or some reason so I don't have to wait like hrs to get back in game and get kick agian.
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Thomas (Nostre)
(@NostreTweets) reported
@playnewworld Preventing people from logging in at a time where you are not playing for a long *** time? Its adding to the problem. "Punishing" players who are not playing for long periods of time is justifiable. It's selfish to block others from joining when not even playing. (perspective) 👌
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Vivalabry_
(@vivalabryy) reported
@KingVigors @playnewworld Seriously. Got disconnected because “lag detected” and had to queue again.
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Danumis
(@Danumis_) reported
@playnewworld Kick them off however don't punished people for finding a counter to a problem. This will just push people away.
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Jensen 🦇
(@radaway) reported
@playnewworld How about fix the queue situation first instead of being ***** about the fact people don't wanna queue for 3 hours because they wanna go eat for their blood sugar.
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Salan_666
(@666Salan) reported
@playnewworld Fight the Problem not the effect of the Problem
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Bsyndicate
(@BaldSyndicate) reported
@playnewworld or fix your queues.
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KontrolStyle
(@KontrolStyle0) reported
@playnewworld crazy to think no one thought they needed this type of fix in the game in beta.. oh wait there wasn't 10k queues in beta.
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Jem | shutterjunkie
(@Jemakestuff) reported
@playnewworld As someone who queued for 3.5hrs last night and gave up when I’d still only dropped to 800, I can say that the AFKers are not the biggest issue. How on earth were you not prepared for this? I’ve played WoW since 2006 - they had these problems. You should have learnt from them.
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Feruna+18
(@Feruna5) reported
@playnewworld It sure is rough when the dungeons are lagging for every party member so the last boss is unkillable.
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🅼🅰🅶🅸🅲 🆂🆃🆄 ✨✨💪💉!Fully Vaccinated!💉💪✨✨
(@juststu_) reported
@playnewworld You can stop moaning below. Just find a less occupied server, and stop following influenced streamers. 0 problems, connected in seconds.
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Mark
(@Crumbzology) reported
@playnewworld You should also add a grace period guys. Like maybe just 2-3 minutes that hold a space for a crash or DC?
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Fr33z
(@Insp_Clouseau99) reported
@playnewworld Lag detected and getting kicked out every 15 mins
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Mr.Gregorii
(@MrGregorii) reported
@playnewworld Someone who has to afk for 20 minutes should be forced to relog back in and wait in a 4 hour queue? Come on now. Fix the actual problem instead.
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Juido van Doom
(@Juidodin) reported
@playnewworld @dealer_monkey and what about game streaming like stadia or will amazon come up with it's own streaming service?
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Cece (SKARS)
(@CeceGaming4442) reported
No issues with queues when it comes to @playnewworld maybe peeps should try a different server instead of moaning so much. 🙈
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chock_top
(@ChockTop) reported
@playnewworld I waited in queue patiently for 1.5 hours, spent 1 minute in the game, “lag detected” get booted back to a 600 person queue, why am I being punished for this? Can something be done about this? It’s hardly fair
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Bainbotnik
(@Bainbotnik) reported
@playnewworld It's definitely a problem with people now autorunning in plain sight but these 3 hour queues if you are disconnected for a min is also a massive issue.
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Travis Richardson
(@thetrav2721) reported
@playnewworld How about fix the fact I have to wait 4 hours everytime I want to play the game first.
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Calibury
(@CaliburyTV) reported
@Slootbag @playnewworld or the few bugs that require a restart to fix! My quest tracking broke the other day, I had no choice but to leave it broken or be done playing for the day!
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Bosster
(@Bosster07) reported
@playnewworld You're kidding us, right? The players who have no desire for a 6 hour Q, just because they have to afk half an hour are evil for you? It is your inability in terms of server capacity, which causes this problem. So start with yourself before you punish the players for it! Fools!
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soLong
(@Katatoniable) reported
@kusqt @playnewworld Same issue
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Thomas (Nostre)
(@NostreTweets) reported
@playnewworld Preventing people from logging in at a time where you are not playing for a long *** time? Its adding to the problem. "Punishing" players who are not playing for long periods of time is justifiable. It's selfish to block others from joining when not even playing. (perspective) 👌