New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/06/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • hani43463111 hani (@hani43463111) reported

    @playnewworld Your game is trash **** fix your game

  • CJ_Carnage CJ Carnage (@CJ_Carnage) reported

    @playnewworld WTF! Servers down again!? So sick of this! Barley able to get time to play and when I do, the servers are down.

  • esfat0 Esfato (@esfat0) reported

    @playnewworld good way to lose players you have been pulling the server for 2 days you fix 1 thing you spoil 10 for God do you know what the testers are before sending the updates ??????

  • AsapCorpJF AsapCorp. (@AsapCorpJF) reported

    @playnewworld wake up and let us, multibillion dollar company and can't afford some research how to optimize a game, fix bugs, and add more than 3 models of mobs. Clown show it is.

  • Scavstar Scav (@Scavstar) reported

    @playnewworld You need to rollback the whole servers, not just characters.. Otherwise this is bullshit.. People has already bought alot of items with the massive amount of money, so the only way to fix this all is to just rollback everything.

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld you dumb-*** mother ******* are so ******* lazy that you would rather disable huge portions of content in the game and let your player base slow die than fix them. Lol, you are some ******* top-tier scam artist mother *******.

  • TakodanTweets Takodan (@TakodanTweets) reported

    @playnewworld Seriously. Can you do anything right? Your maintenances have been one mess after another since start. You "fix" one thing just to create four new problems. Getting sick and tired of this crap. Economy is already busted. Server is 250-450 ppl each day. Get your act together!!

  • time1382 time138 (@time1382) reported

    @primegaming @playnewworld I had to recieve mine from the drop down menu in Twitch. Unlike every other prime gaming offer, thus particular one shows up as "locked" in the Amazon app and website. Even the link in the post takes me to the Robinhood 2 pack. So, if you have this problem, try Twitch

  • Geo_Liberman Geo Liberman (@Geo_Liberman) reported

    @playnewworld thank god you will rollback it all, no other way to fix it.

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld Can you investigate the issue of how your development teams are so utter **** that every patch they break the game further causing the player base to recoil away for this **** show.

  • bob_chichinske Bob Chichinske (@bob_chichinske) reported

    @playnewworld has so much potential and it really sucks to watch it getting dragged through the water because update after update something new breaks....just take servers down for a ******* week and fix the game.

  • AsapCorpJF AsapCorp. (@AsapCorpJF) reported

    @playnewworld wake up and let us, multibillion dollar company and can't afford some research how to optimize a game, fix bugs, and add more than 3 models of mobs. Clown show it is.

  • gio_cortina jerome gio david cortina (@gio_cortina) reported

    @playnewworld I have a question!!! Did I pay new world for play or just for watching it offline? Since yesterday like 4 times servers off come on fix ya game pls it's kinda annoying

  • DavidTradesFx David 💎🙌🚀 (@DavidTradesFx) reported

    @playnewworld Anytime I try to play this game it's just down or under maintenance please fix the game 🙌

  • TonyNuMetal Tony (@TonyNuMetal) reported

    @playnewworld And again problems in Europe servers, is amazing how we paid the same than others servers, but have more problems and less time to play. Good Job to the developers, is a pitty we can't reepay the game back.

  • Dries_1979 Dries van den Enden (@Dries_1979) reported

    @playnewworld Apologize for breaking the game AGAIN? Better take some time to really fix the issues and do a relaunch. Most actions taken untill now had a negative impact on the game experience. Most issues are not fixed, but patched and keer re-appearing.

  • Irenicus71 SomeoneSomethingSomewhere (@Irenicus71) reported

    @playnewworld What about the game breaking issue of NO MAIN QUEST which means NO AZOTH STAFF? I've reached out to support but nothing.... I love the game but this is really frustrating

  • Terrorym_Yessir UnderPressure (@Terrorym_Yessir) reported

    @tightwhite1 @playnewworld Twice, remember. Every patch they do, a new ****** occurs, so it takes another patch or two to fix the ****. I have no idea how a trillion dollar company can hire mobile app developpers to make their biggest title. ****'s wild

  • Irenicus71 SomeoneSomethingSomewhere (@Irenicus71) reported

    @minofwarhammer @playnewworld I could name you dozens that have done this after launch. Would you prefer a game with issues that ISN'T patched? You didn't think this through, did you?

  • KAlsonbaty KareemAlsonbaty (@KAlsonbaty) reported

    @playnewworld we already losing our patience with this game 3 days cant play 1 Hour without server crash .

  • svent0341 Svent0341 (@svent0341) reported

    @playnewworld I didnt get any compensation. Is that the issue you're investigating?

  • Darren_Dawson Darren Dawson (@Darren_Dawson) reported

    @playnewworld A discount isn’t going to fix the servers, the broken game loops or dead servers. The PTR was a start, the short test window was a mistake and adding more players to the mix will only do one thing, create more ex-players. The potential is right there, just out of reach.

  • Eglanel Eglanel Indrandir (@Eglanel) reported

    @playnewworld I mainly explore, I craft for myself, I use the market now and then to buy items/tools. But honestly, the number of downtimes this week is horrendous! Either fix it or stop implementing untested patches. You appreciate our patience? it's pretty much gone.

  • LOLUBROKE LOLUBROKE (@LOLUBROKE) reported

    @playnewworld What a supportive community we have. Lets rush them even more so they can quickly fix the mistakes and put the servers back online without mistakes..

  • krankonehsler KRANKONEHSLER (@krankonehsler) reported

    @GeezerGaming89 @playnewworld The exception isnt the rule, like you stated. Small amounts can be deemed as accidents, but using huge amounts of bugged money for your own benefit. Thats criminal behaviour and deserves a perma-ban in severe cases, tbh. Because of those few players, the issue got even worst!

  • DarkbyDesign19 NE29 Rags to Riches (@DarkbyDesign19) reported

    @TheBadassRogue @caustic_demon @playnewworld well no they couldn't because of the weight issue

  • krankonehsler KRANKONEHSLER (@krankonehsler) reported

    @playnewworld Temp-Ban every player, which exploited the additional amount of gold received, by blatenly buying everything from the market! Instead of simply reporting the issue, those few players exploit this bug and ruin the playtime for hundrets and thousands of others!

  • PragueSks SKS_Prague (@PragueSks) reported

    @MsFireGG @playnewworld I Believe this Is the issue because people got exactly 100* more then trhy should get.

  • depawky Lark (@depawky) reported

    @playnewworld freeze and crash after new patch, cant play the game!

  • RainShrouded ShroudedRain (@RainShrouded) reported

    @playnewworld Please do not try to fix anything again; just leave it as it is