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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld No fix for the Housing Tax payments? How about measuring accounts that never leave a territory as most bots never do. Bot accounts stay logged in for extremely long hours. Compare these and look at weapon skills. Pretty sure you can find & then eliminate all auto or run bots
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🐝R37ro🐝
(@EclipsingDreams) reported
@playnewworld Is this the reason for the immense amounts of server lag tonight? Nearly unplayable at times, had to call off doing arena orbs because it was so bad.
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Sakabra
(@StKenzal) reported
@playnewworld Servers need fixed / moved OFF of amazon servers (NA East). Lag Detected and booted from game multiple times a day, every day, for the last week+.
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Thomas
(@Allthiswas) reported
@playnewworld I love this game. But the decreasing player base, the AP southeast server issues that were blamed on user settings, the bugs. It’s just dying. I hope it truly picks up. But it’s just dead.
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JohnnyQuest12
(@Johnny_Questt12) reported
@playnewworld Geeze ****, does this game not run into problems every single time something gets added?? Lmao poor game is going through it..
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Bradford Penton
(@B___Penton) reported
@playnewworld Put 800 hours in this game all y’all do it release new skins fix bugs then new bugs come out. I’m done and I think the 900,000 people are as well
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PaijeanTV IE
(@PaijeanTV) reported
@ur_Shulgi @pl4ydaocphx @playnewworld Most of the bugs that were created were because they squashed other bugs & opened a whole can of worms. I think it would be hard to throw someone who hasn’t worked on the project hands on, to come in & find & fix errors like that.
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Pol Sort
(@SortPol) reported
@playnewworld Oh skins!! All we need in this moment!! Fix bugs? Nah. Servers tokens? Nah. Now I can walk in a dead server with a cool skin
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Shitter Geek 🚀✊
(@ShitterGeek) reported
@playnewworld @TreBeersLater Why are you guys copying and pasting messages! address people issues with a video. show that you have the community's interest at heart! i have seen this message copied and pasted constantly! Dev update video is much needed!!!!
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Ceder Hill Cantata
(@Cederhill) reported
@uuuuunai @playnewworld Did you read in this thread? AGS are delaying another month to address bugs bots etc. Sunk cost fallacy to stay with a game that devs intentionally are kiting issues and have shown their choices reflect they don't care about the state of the game.
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld With all the Bots, Bugs and other issues going on, figured it was a great time to do yet another money grab of skins... Tells you care about money more than players, without telling...
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jarett.wright
(@datoneinch) reported
@playnewworld 30k active players right now with 40k 24 hr peak. Can we just admit finally that the game is in an awful state and shut it down for 2 years to fix all of the issues? You've been losing 10k players a week at this rate you'll be out of business by the end of the month...
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cavem
(@Taonart7) reported
@playnewworld When are you fixing the annoying item-wrong thumbnail-bug? How hard can it be? Also, the 1990's called, they want their Trading Post back. Also impressive that the biggest cloud company in the world can't run a 20v20 battle without lag, desync, rubberbanding, disconnects. etc.🤡
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Ceder Hill Cantata
(@Cederhill) reported
@playnewworld @AlexCorgi1 You said February was going to be the month "dedicated to that". You're simply and intentionally kiting issues. You've also just told all the bot runners they've yet another month now to fleece. Not very wise and the epitome of why I uninstalled yesterday.
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Tasso Zambaras
(@zambreezee) reported
@playnewworld What's the deal with fixing the lag detected disconnect!
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Joey Greenwald
(@JoeyGreenwald) reported
@playnewworld Lmao this game. Fix the ******* game. Every update it gets less and less playable.
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F 'fLoo' S
(@fstrankowski) reported
@playnewworld Quality Game Studio. For sure. Lost 96% of its playerbase within 5 months. You guys cant do ANYTHING right. **** it. Pack the **** and shut the servers down.
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Partyzone
(@Partyzone9) reported
@playlostark did you guys collab with @playnewworld ?? Cuz this server issue is awfully familiar
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HNN
(@MetaDune) reported
@Activisionisaj1 @62stitches @playnewworld How is that sad when just skins crash the entire server lmao
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Nep Thach
(@NepThach) reported
@playnewworld Lol the skin caused server crash...OMG. that's so lame brawl.
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xx
(@terafiedx) reported
@playnewworld SKINS causing SERVER CRASH. lmao
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Violents
(@Xarraan) reported
@playnewworld Can we fix getting the popup for apptitude levels/chests everytime you enter and exit pvp arenas
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Andraxias
(@Andraxias) reported
@playnewworld Lol! Dudes just take the game down for like a year and do whatever it is you need to fix it.
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furkan kaya
(@fuurkankaya) reported
@playnewworld I have LAD DETECTED problem, I have tried so many things to fix it but still same issue and then I sent ticket to you guys yet no answer. Can somebody help ?
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Justin Davis
(@Snoboard26) reported
@playnewworld What a suprise more ****** broken content. Merge servers and fix your game.
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B-i-N-G-o🇺🇸🇵🇭
(@FiLiFLiP) reported
@grindrake @playnewworld what's the issue with those gear? something new? I crafted them like 5 months ago
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Breannnaa
(@swerv0w00zy) reported
@playnewworld You idiots literally chose the WORST month to do a "bug fix month" literally lost ark and elden ring is going to sweep everyone away and no one is coming back to this game im calling it 10k or less overall player count by march 1st! and im pissed about that I love this game
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3BeersLater
(@TreBeersLater) reported
@playnewworld simple fix to get players back 1) fix existing bugs 2) Add Arena for 2, 3,5s teams with weekly ranking reset and loot based off ranking (could consider longer duration ranking board as well) but need a short term loot drop to incent people to play
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Movie1011
(@Movie1011) reported
@playnewworld I enjoyed your game but nothing is bringing me back right now, I would pull a ARR and pull the game down, fix all the bugs, put in a story and push it back out in a couple years. I wanted to love it, and I did for a bit but that is my 2 cents. #NotBitching
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SGT KARL
(@SGTKARLTV) reported
Fix something plz @playnewworld