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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wizardhood2003
(@Wizardhood2003) reported
@playnewworld Ya’ll should be more concerned fixing the many broken systems that are fundamentals to the game instead of worrying about creating stencils for pumpkins.
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KraZerrr1
(@KraZerrr1) reported
@4ColorCrack @playnewworld I understand that also, some may be quicker or slower with varying people working on it but It's not hard for the community manager to say "We are aware of a bug causing wars to not run correctly" or "we are aware of a bug causing the abandoning event... and are working on a fix"
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Maquitta
(@Maquitta_KTX) reported
@playnewworld any char transfer updates? just an update no release or finished service just a say we working on it problems are still there whatever just something mates
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Whisky.Bob
(@jarek_dylewski) reported
@playnewworld Do you know what is spooky? Unending Thaw perk making Blizzard not deal damage anymore. Tier 2 gems doing more damage than Tier 5. Resilient perk stacking. Light armor healing buff not working. Resistances not working. Empowered Fireball perk not working. Broken passives and more
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A. T.
(@AdamTuxTengler) reported
@Tobbheh @playnewworld Should I cry about obvious things, like that war desync needs to be fixed, outpost rush UI should be fixed and the mode reopened, 65 corruption portals need to have drop rates fixed and drops re-allowed? Like they don't know it? This is one of the major system/economy issues
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Boobs
(@devsagalofoten) reported
@playnewworld @primegaming ******* fix your game trash bags
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AmunRa
(@exile_an) reported
@RobynPlaysGames @playnewworld @NVIDIAGFN Switched from TV to Browser App and to Nvidia PC App without a single login....maybe you will have the same experience
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Dippa
(@DippaGG) reported
@playnewworld Voidbent armor completely broken, and Wars unplayable with the amount of Lag but keep releasing items in the shop. 🤡🤡🤡
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Kalennbleys
(@kalennbleys) reported
@c_h_e_m @BlueMtns1 @playnewworld Billy here explicitly said fix broken stuff before adding new stuff, on a tweet about new graphic and audio content. If he'd posted it on a tweet about new regions or new weapons, fair play. But that's not the case. Call out the dev team for fixes, not the GFX or CM teams
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Whisky.Bob
(@jarek_dylewski) reported
@playnewworld Each day people discover more and more borkery in your game. Every single day a new broken stat, passive or trait is being discovered. People are more and more aware how broken this game is. Until you fix your goddamn game I'd recommend shutting up about irrelevant stuff.
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D-Man
(@NemisizZ) reported
@ArteaDK @dumptruckoz @playnewworld Who would have thought that the world's biggest server provider would have issues with transferring data from one server to another!
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Foosteaksong
(@Koen_staystrong) reported
@playnewworld We love playing your game but please FIX THE GAME otherwise there is a train coming and you cant handle it!
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airo
(@airo_OG) reported
@Chris3Tucker @playnewworld Mounts would ruin the game and the little world PvP there is now will be gone. Better to remove repair cost for dying to another player, adjust azoth cap and fix the hundreds of bugs still in the game.
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Parker Young
(@hangsta1045) reported
@playnewworld Fix outpost rush. We understand different teams can focus on different parts of the game but announcing pointless holiday events while there are SERIOUS bugs and broken content sends the message the focus is not on fixing the game.
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Jordan Carrier
(@JWoW42069) reported
@playnewworld @BigMickeyCee Nobody gives a ****. That's your problem. You can hide behind "we aren't the team that does anything, don't address us blah blah blah." You're the only ******* we can try to communicate with for the million issues. Don't make excuses for your incompetence
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LeQuack
(@0veX93) reported
@playnewworld There is a BIG PROBLEM WITH ECONOMY. DEFLATION. Fix the game people, you already lost half of the players.
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ComicBooksPlus
(@4ColorCrack) reported
@ItsCroakTV @peythe @playnewworld And I really want those people too tell me how to fix it in detail because most of them honestly think it's as easy as writing down "just work"
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Whisky.Bob
(@jarek_dylewski) reported
@playnewworld Each day people discover more and more borkery in your game. Every single day a new broken stat, passives or traits are being discovered. People are increasingly aware of how broken this game is. Until you fix your goddamn game I'd recommend shutting up about the irrelevant stuff
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GG
(@GarrettGroce) reported
@ZssBecker @JRNYcrypto @playnewworld Prob the statement I feel most today. EQ started my problem, EQ2 completely removed me from the world and WOW almost did me in. I love them so much I’m unable to stop. Scared to even go near them now that I have a family
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DavicilloG
(@Agamenonloveyou) reported
@playnewworld IMPORTANT :I'm sick of sending errors through the game menu that nobody will read, some of us are experiencing a very serious error, The npc of the Mission to be (judge) in the Faction is bugged, it has not appeared more than 4 days and We cannot advance with the faction,nxt sms
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AmunRa
(@exile_an) reported
@RobynPlaysGames @playnewworld @NVIDIAGFN I started it and didnt had to login this time, then i switched to the App on my tv and didnt had to login again
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Jordan Carrier
(@JWoW42069) reported
@AMZNGameStudios @playnewworld Find some people to fix what's broken in your game. Hire competent employees. This game is about to fall, quick. you guys are worried about art and getting out cosmetics instead of fixing your game.
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Chem
(@c_h_e_m) reported
@kalennbleys @BlueMtns1 @playnewworld I've seen this strawman many times now.. And you should just stop. Nobody is asking the social media team to go into the code and fix things. We just want them to do their job.. Communicate.
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Jah
(@ClownTech3) reported
@4ColorCrack @playnewworld Sorry bud, don’t code. But I at least I know it’s a problem when an invincibility exploit exists for 2 years and still has not been fixed
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ComicBooksPlus
(@4ColorCrack) reported
@KraZerrr1 @playnewworld The problem with that is they're working on many bugs. They don't put everyone on the same bugs. Some may be fixed quicker than other regardless of importance. Setting a time line doesn't work cause if they knew how long it take it wouldn't be broken
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Halvar 🍺
(@ItsHalvar) reported
@_Camouchie @playnewworld @primegaming i was gonna say they could fix the Voip but we all know they won't :)
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Qzzz
(@Qzzz84) reported
@playnewworld Fix the game first ffs
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ComicBooksPlus
(@4ColorCrack) reported
@ClownTech3 @playnewworld Ok so what's the fix? Actual code, not "here's what I think should be done"
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DrAgOn_LeGeNd_66
(@recosay) reported
@playnewworld The "Luck System" isnt working right. People have full Lumberjack equip and luck food and tools still the droprate of T4 Rare items from wyrdwood tress for example is like 0 and T5 Items are ez to get with the same equipment. FIX IT PLS! A LOT OF CRAFTABLES ARE DEPENTED ON IT!!!
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Kalennbleys
(@kalennbleys) reported
@BlueMtns1 @playnewworld Crazy concept here, the art team and the teams working on fixing broken things might *gasp* not be the same people! You don't ask a GFX artist to fix broken code!