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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lauber
(@JohanLauber) reported
Was planing to play @playnewworld thanks to @anniefuchsia today but cant get past the login queues. gona have to stream it tomorrow instead!
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Keith arnold
(@keith_arnold3) reported
@playnewworld more servers for EU central. Error at 1400 from 1700 stop neglecting your EU player's when you already opened more servers access all other region's
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Thunderlove8
(@Thunderlove8) reported
@playnewworld I keep disconnection in the queue :( going back to 4k all day is there an issue? getting slighty frustrated now
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Thomas McGovern
(@tom88mcgovern) reported
@playnewworld Aannnnd kicked again. Went from 2450 all the way down to 1130 in the queue, then kicked again. Now back up to 2790. 4.5 hours waiting to play this game. Genuinely unacceptable. Can you at the very least give an update of what you are trying to do to fix this and and ETA?
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Lewdoh
(@iLewdoh) reported
@playnewworld Love the game, dont mind queue as its expected at early launch, but please fix whatever it is that toss people out of the queue and give some random "TooManyRequests" smt smt error message. Besides that, congrats on a really awesome launch, game is amazing!
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Pedro Ivo Rodrigues
(@PedraoSW) reported
@playnewworld Any plans to address the issue where some players can't take physical damage? We lost a Fort yesterday at SA Taparloka because the people exploited this, its no biggie if its fixed soon, but it can't continue. And the dungeons fix? Thank you!
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Nostranska
(@nostranska) reported
@playnewworld so when are u GOING to fix eu servers ? its super long ques
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Blood Moon Inn
(@BloodMoonInn) reported
@playnewworld ffs… I went to go grab something to drink. I was gone for 5 mins and I got kicked out.. i am fking furious fix the queue time… now after being in a queue for 3 hours and played 1 hour now im in a queue position 6000…….
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Great Scott
(@scottwi06185450) reported
@playnewworld Last 4 hours I’ve been in a relatively short queue for a starting area. The problem is that it keeps giving me errors and I start again further back in the queue. Started at 20..then 42..47...72...84 now.
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Kiri
(@Kiri52101822) reported
@playnewworld i was in a queue to get into a starting area i have been waiting a hour and it said a login error had happened so i am now in a long queue again is this something you are aware of?
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Tim van der Klij
(@takketim) reported
@playnewworld @dealer_monkey CAN YOU FIX YOUR F*CKING SERVERS?!?! YOUR LEAST POPULATED EU SERVER HAS 1800 PEOPLE IN QUE. WTF IS THIS CRAP.
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Jid
(@connorjsweeney) reported
@ZacharyKenyon @playnewworld Don’t have these issues on Fifa lad
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GenesisXBD
(@Genesis_XBD) reported
@playnewworld been sat in ques for about 4 hours now. Getting down to like 100 in the que and it then gives a error message so I have to restart the que and I loose my place this has happened 6 times now and am hugely disappointed. Debaiting on getting a refund am that annoyed
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Kenneth
(@Kenneth56398868) reported
@Exirockx @playnewworld It is still a problem que in EU is between 1k and 10 k on every server. Why the hell do US East have 136 servers and EU only 130
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NotSoPro
(@NotSoPro7) reported
@playnewworld Please fix the something to prove quest with Overseer Zane respond tome and kill credit.
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Grant Doran
(@Grant_Doran) reported
@playnewworld any chance of a priority queue for “lag detected” disconnections? I’ve queued for about 14 hours over the past two days and have 20 minutes of playtime. Got on for 40 seconds and then kicked to 3425 in the queue.
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Bünyamin
(@Bnyamin89345570) reported
@playnewworld I waited in the queue for 2 hours, and then i got too many request error. :(
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Seez
(@SeezOnSocials) reported
@playnewworld please fix all the ******* queue errors... I wait hour hours to be like 300 in queue only to ger errors... literally UNPLAYABLE game, well done.
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Hawky
(@hawky_gg) reported
@playnewworld i want to play new world, not queue simulator, pls fix this **** for SA Atlantis server
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Dane Gerrard
(@DaneGerrard) reported
When are the queue issues going to be resolved for EU? It is the most congested region by absolute miles even with the most servers. Pre-Purchased and played the Beta in July but haven't been able to load in at all yet. #PlayNewWorld
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Cláudio 🇵🇹
(@S00ULREAPER) reported
Ffs @playnewworld, second time that the "Too Many Requests" error occurs and I have to go to the back of the queue.
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Kelryth
(@Kellryth) reported
@GregRout @playnewworld there is NO MMO launch that goes 100% to plan. There will be issues like this for the next week or two. Maby longer. Eventually it will settle down. I've been playing MMO's since Everquest launched and NONE have launched without issues.
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Zytharr
(@Zytharr) reported
@playnewworld 2k server limit and 10k players waiting in queue. It's a f*****g sad joke. You know very well how many licenses you sold. This isn't a last minute +300% sales issue. It's just poor decision making and planning. The team in charge of this aspect should quit.
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Index
(@indexrp) reported
@playnewworld Just got put right to the back of the queue after sitting in it for 3 hours, Earthshaker (#1 RP realm) wouldn't have had this problem Sort your **** game out
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FeralForlorn
(@FelixZander1996) reported
@playnewworld your game just kicked me out after hours of queueing and finally getting in on a "low population server" how can u not even have security in place to prevent random errors and dc's? what kind of amateur systems do u got running over there that cant handle basics?
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Bobby the Sixpacknot
(@urchyu) reported
@playnewworld Im having 4th line from start because of some common Connection error. Could you at least do as other mmos did - reserve the line in case of errors? I thought you guys learned from typical past mmo mistakes. Even WoW did this. Its primetime in EU starting. No fixes 2nd day
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld as if thats going to fix it..
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Barry
(@Hamapesh) reported
Hey @playnewworld fix your ******* game. i was at 3000 in the queue and over the hours today it went down to 140. i then get kicked from the queue and now its at 4585. im seriously considering refunding this shitshow. great game, ****** ******* publisher.
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Who am I?
(@iammuppetman) reported
@playnewworld sitting in queue, going from 3550 to 2450 in an hour, and then i get booted to front screen for no reason, is this just a me problem or are there server issues on Fae?
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n1ch0la5
(@n1ch0la5) reported
@AlejandroTaoZen @playnewworld Yeah no idea. Hoping they drop official support down the line or at least fix the steam/proton integration for Linux users.