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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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chris dall
(@chdall) reported
@playnewworld You gonna ever fix the game or just keep moving people around till all that's left are bots and hacks
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MrH2Osolido (Manu)
(@MrH2Osolido) reported
@playnewworld Fix the Begondi's server, the login is **** for days ago...
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Jez
(@Jez229) reported
@playlostark People are false reporting other players 'en masse' to get them banned and free up server space for their friends. This happened in @playnewworld, too, another @amazongames title. We need a fix--and a STRONG deterrent!
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DaPaulerBear
(@DaPaulerBear) reported
@playnewworld @Rust_Shift That's what we're worried about. Mutations basically killed the game. Maybe fix current bugs rather bring in more content that will drive the remaining players away.
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Hopeofhell, Virtual Minotaur Deamon.
(@hopeofhell) reported
Im still baffled that less than 6 months ago @playnewworld launched to god awful server que issues and lock downs. To then have @playlostark launch and have the VERY same issues. Given they both use Amazons server farms which are the larges in the world. Its kinda sad.
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Flawz
(@Czn42602020) reported
@playnewworld lets transfer to another server and have the exact same issue. good job!
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Alex
(@lampe_x) reported
@playlostark EU isnt even able to access the freakin que. imagine havin such a bad service that customers even start to complain to not even be able to que rather than play the game (they paid for). this launch is even a bigger joke than @playnewworld
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crazy Eddie
(@WhereTheHe11Ami) reported
@playnewworld What about the constant lag detected on frislandia? And no it's not just my internet connection because everyone on the server gets it and alot at the same time.
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Jack Ryan
(@Jack_Ryan71) reported
@playnewworld HEY! where are these skins at? hurry up and release them already its now valentines day fix your bug and release them!
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NoT ToDaY
(@WinOrGoHome7) reported
@playnewworld can you please check what is happening with bengodi server? or at least say something about any problem it has, many people can't log in since 6 hours ago
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chinesebrah
(@chinesebrah) reported
@playnewworld Can you fix Bengodi?
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Luke Doughty
(@Sinnaji) reported
@playnewworld After 60+ days played in game. Months and months of wars. The constant lag and bugs have finally pushed me to quit your game. It should not take this long to fix bugs that destroy the core of your endgame. So much potential. I'll check back in a few months.
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UnderSizeTicTac
(@SizeTac) reported
@LGNGhostax @playlostark @playnewworld i put drops on for lost ark but someone told me they were not working on my stream so small streamer here saying that is not fair
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Mprizolakias
(@Mprizolakias) reported
@AMZNGameStudios has not learn from the @playnewworld failure with the servers queue .... same problem with @playlostark ...... Antares server .. 7055 / Neria Server 14500 ....... ALL SERVER HAS MORE THAN 5K QUEUE !!!!! FFS !
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TronDragon
(@TronDragon4) reported
@playnewworld Still cannot see any worlds. Was having this issue before you guys merged the worlds.
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld gonna let ppl know about a patch tonight? Lol the worst communication of any game ever. 2 hours to fix you idiots having skins that crash the server and to fix the money hungry companies housing taxes. Thank God the company with 5m in the treasury can get to 6 now
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MAGAforever
(@Emmany4life) reported
@playnewworld Shut the servers down
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pl4ydaoc
(@pl4ydaocphx) reported
@imhawlzz @Saynttv @playnewworld You must not follow new world enough to know that the bug fix month is here
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Gelerme
(@Guilherme57D) reported
@brontysan @Ayo_ItzRed @playnewworld Bcs the game is good? There are issues? Yes. Do I trust amazing game studios? Yes. Do I have a life and didn't finish the game in 3 months? Yes.
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Jez
(@Jez229) reported
@AMZNGameStudios You need to fix false reporting. It happened with @playnewworld, too, where people mass-reported others to free up server space for their guild members. You should come down HARD on guilds/individuals caught doing this.
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Wheetbred
(@Wheetbred) reported
@DamnG5XD @ProdigyKingz @playnewworld Also, this wasn't a planned merge that was thought out in advance, this was a hasty band-aid to fix a sinking ship. NW is hemorrhaging players daily and is trying to save their ***. We got a week last time and 12 hours this time. I just think it's odd for no comms until day of.
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Eloytxo Mankito
(@EloytxoMankito) reported
@playnewworld Bengodi 24 hours failing. And you telling players the problem os our computers. FIX THE SERVER!!! #NewWorldShame
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Azor
(@AzorPT) reported
@playnewworld Hey @playnewworld why we are having so much lag after this merge? It's insane and players are getting tilted and not having fun... BTW the merge of my serve don't make sense and it's not that full again, Harmonia server in CET
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Sunny
(@mr5pacely) reported
@playnewworld Anybody else having issues logging in after the merges? The character select screen just infinitely loads. I’ve tried verifying the game files twice, I’ve completely uninstalled and reinstalled and I still have the same issue. Any help?
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Ricardo Ibáñez M.
(@5K473UND3R) reported
@playnewworld It's funny because maybe I am one of few players how want to stay in Aeternum... and can't login since 4 days ago! Omg am downloading Lost Ark
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Chris
(@4amLonely) reported
@NoobatronPrime @tygarlily @playnewworld You get lag multiple times an hour, population is at an all time low sadly, if you wanna do opr you'll be waiting hours. I wouldn't waste time on the game unless you plan to goof off with friends and PvP each other
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Me_Myself_and_I
(@AntonioCaseiro) reported
@playnewworld Just to let you know: I can't play my main in Rocabarra (Eu)...constant disconnect after a few seconds... but I can play my secondary alt in Midgard (Eu) .. stable and no disconnect... strange.
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MrH2Osolido (Manu)
(@MrH2Osolido) reported
@playnewworld Fix the Bengodi's server, the login is **** for days ago...
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زئير
(@Huseinalinasser) reported
@playnewworld can you fix the bug with the shield ??? the stats (+15) is not registered ( not there ) when the shield is sheathed
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NoT ToDaY
(@WinOrGoHome7) reported
can anyone explain what is happening with bengodi server? i've been trying to log in since morning and i couldn't, and when i was able to log in, it instantly logged me out. so please say something to explain this issue @playnewworld