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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ØTD LONER
(@L0N3R999) reported
@playnewworld You guys gonna fix amrine excavation no one can get in
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DLFK
(@DLFK96) reported
@SplodedChicken @playnewworld Nah bud, what you've shown is some stupid ****, just because you can't animation cancel doesn't mean ****, that's a you problem, woth it being the way it is means you don't get smacked with like 5 different skills in a second and you can actually see them coming
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nico 🖤
(@nicotwitchh) reported
@Divatopia_ @playnewworld I wish. No one can figure it out on any PCs. I can’t even get through customer service.
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Dallas
(@dallythebae) reported
@playnewworld No fix for the dsync in amrine huh, ******* great
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Einvar
(@yozsh_) reported
@playnewworld It's a pretty poor patch note their. Take a look to start balancing weapons guys. Those people running greataxe + lifestaff.... Deal a lot of damage then heal themselves so high.. Focus stats don't need that much to be broken?
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Sam
(@Sammy1Am) reported
@fiercekittenz @playnewworld 1.0.2 better include: - Fixed an issue causing a barrel to appear in "Pirate Stance" emote.
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Grislyer
(@grislyer) reported
@playnewworld Status on a Fix to Amrine?
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Liquid
(@___Liquid___) reported
@playnewworld Fix the covenant advancement template mission in bright wood… I’m stuck and can’t advance cause it doesn’t show anything… even restarted my game
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Ebola_Free
(@BG_Locet) reported
@xaphez @playnewworld And people want them to increase the amount of people on the servers to “fix” the queue issues XD would never get some quest done
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nico 🖤
(@nicotwitchh) reported
@EnvyyousTV @playnewworld I get the lag thing on multiple computers.
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Ross Franklin
(@RossFranklin95) reported
@playnewworld When are you going to fix the gpu bricking problem? And are you replacing effected GpUs?
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Ky_Million
(@Ky_Million) reported
@playnewworld 100s of people on my 2ndary server (Dis) are saying Amrine is not working at all, eats their orbs but won’t let anyone in- chat has been bitching (blunt I know) for 3 straight days literally all day about it. Just thought I’d pass it along ✊🏻
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Luke emery
(@emery2402) reported
@playnewworld Fix for perma death/perma stuck when???????????????????????????????????????????????????????????????????????????????????????????????????
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Zyntastic
(@Sarah17863848) reported
@BG_Locet @Tour133 @playnewworld Literally this... Why does everyone have an issue with socializing just a tiny bit? 2 months ago everyone was still crying about being depressed for not being allowed to socialize due to lockdowns and all that and now everyones mad they have to in a game lol
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ØTD LONER
(@L0N3R999) reported
@playnewworld You guys gonna fix amrine excavation so we can proceed with the main story
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St3ady
(@St3ady__) reported
@playnewworld Could you look at the botting issue as well. Lots of people parked at mining nodes. Even when hit by dragging a mob over there to knock em out of the way they don't respond other than drinking a pot
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immortlREAPER
(@immortlREAPER86) reported
Alright all my @playnewworld peeps..I’m in Australia and most of my friends are in the United States..if I was to start a character on a us server how bad is the lag gonna be cause I’m in a different region?
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David
(@KraftySD) reported
@FrankKennyIV @PapaPulse @playnewworld It's not bugged. Dungeons lag on some servers, that's the issue. And it still hasn't been addressed... my server is one effected by it, and makes dungeons harder than intended because you literally hit 1/20 swings.
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Skaht Stamps 😷🏳️🌈🥞💖💛💙
(@Stamps1646) reported
@playnewworld Thank you. <3 Fixed an issue where the abandoning event notification could sometimes persist after the player abandoned the event.
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Arjun
(@dinkinfliicka) reported
@playnewworld This isn’t just me. I see people talking about this in global chat constantly and we’re now just stuck with the main quest because we can’t finish Amarine. Outside of the dungeon theres no lag.
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Lilian Mae Ball
(@MaegrenOfWithy) reported
@playnewworld that's all well and good but the territory influence mechanic is deeply deeply unpopular and yet you are saying that its working exactly as intended. Many established companies are close to giving up entirely on the territory and pvp unless and until you fix this.
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ShinyBuffalo
(@ShinyBuffalo) reported
@playnewworld what about people not hearing any voicechat? seems to be a common problem when i looked it up and it still exists for me :(
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DLFK
(@DLFK96) reported
@nicotwitchh @playnewworld Haven't experienced NA I'm on EU but I know someone who plays NA and they say some **** on there ***** up, they have less problem's playing on EU servers, I think it might be your particular server, want me to call Jeff?
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#Kevin
(@KevindeAquino_) reported
@playnewworld Been loving the game! But you should really open up a support account. Been having an issue since launch and I’ve been submitting Feedbacks endlessly still haven’t heard back :/
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DLFK
(@DLFK96) reported
@akaiiro @yongkykun @playnewworld It will be free, they've stated this but this will be a way for people to easily go to the store to transfer, and also who cares if they're adding that as a paid service, I'd be more than happy with it once the free ones have Been given out
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EODBruz
(@EODBruz) reported
@playnewworld fix the gpu issues first
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Liquid
(@___Liquid___) reported
@playnewworld my quest Travel To Brightwood and complete the trial of the Templar is bugged…..how do I fix it? Anyone? Anyone? Bueller?
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🔴 LIVE NOW | Kdog
(@KdogLive) reported
Worse lag than any of the beta wars, and it cost us our territory. I lost my first ever war as shotcaller... im dissapointed to say the least. PLEASE @playnewworld continue to work on the servers. Defending a fort is impossible if your t3 cannons are negated by lag/no-reg...
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Arjun
(@dinkinfliicka) reported
@playnewworld On my server Amrine is unplayable. You get so much lag there that attacks hit you and three seconds later you see the attack animation. The final boss is just impossible to do because it’s impossible to dodge his attacks. Also 50% of your own attacks just miss cause of desync/lag
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Peachy
(@JustPeachyy69) reported
@immortlREAPER86 @playnewworld I’m an American playing in Aus servers and my ping is 230. Sometimes unplayable. My boyfriend has to help me with most quests because even at level 24 some level 17-21 bosses will ******* when my lag gets bad