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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SKYNYRD
(@SKYNYRD96176239) reported
@madmidder @JimmieSan_001 @playnewworld I had not problem in the beta when it was a 6k player cap. I had 1 bug that was somewhat annoying and thats it.
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Dennis Rönn
(@dennan98) reported
@playnewworld I'd mention after the error I sent, pressing okay leaves me with no character showing up for 25 seconds, then my character is showing for exactly one minute, and the same error popup shows. Are you telling me I'm still in the queue and have to press this every minute till I'm in?
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George Bradley
(@GB_350z) reported
@playnewworld you need to let us transfer characters now.. NO one is gonna want to play on a new server because they have spent hours on the last server... my lvl 23 character is on a server with 3000 queue.. I have not even got in today after getting error coded during Queue...
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Thomas Preston
(@fhonax002) reported
@playnewworld This doesn't work, have been in an hour long queue from 2k down to 1k, got this error, when it finally showed the waiting box I was at 2609. What the actual hell
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Stokkie
(@Noctus78) reported
@playnewworld This does NOT work anymore!!! After pressing ok and waiting to get me back in the queue we get the same error message after ~5 minutes or so
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oVoxen
(@o_voxen) reported
Why do i keep getting error after error after error saying too many log in attempts Could you be so kind and let me know thanks @playnewworld
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Craig Ferguson
(@craigferg1969) reported
@playnewworld You morons need to sort this **** out. Went from 45 in queue to an error and now 2506...**** game
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Linus
(@BruceLeenus) reported
@playnewworld Was in queue for well over an hour and this fix worked 4 times, then when I was down to pos 400ish I got kicked from queue completly and it stopped working. Time to go sleep until late night and finally play then.
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Andreas
(@1993Andreas) reported
@playnewworld Fix your laggy servers. Constantly kicks you off queue.
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NichromeGamesTv
(@NichromeTv) reported
@playnewworld whats up with DCs from log in Que? really? i was down to 1200 now im up 3k in que...FIX ASAP!
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*°:⋆ LisaMGC ⋆:°*
(@LiosaMGC) reported
@JamesUKBruv @playnewworld i had this error, the eu servers just seem to be screwed rn
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Didi♥️
(@LadyDidi93) reported
@playnewworld Now he won't even let me in, all the time error. #NewWorldMMO
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SKYNYRD
(@SKYNYRD96176239) reported
@madmidder @JimmieSan_001 @playnewworld I was on a full server in the beta and never crashed once and did not have any problems at all with insane lags. You must have just been on a ****** up server. The only problem I had in the beta was a sound bug which was ez to fix.
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The Wicked Wolf
(@imwickedwolf) reported
@playnewworld IS there a fix coming for the "message of the day" in company screen where it won't let you use bound keys? #NewWorldMMO #NewWorldGame #newworld
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Dave Smallman
(@uuHelloGoodNite) reported
@playnewworld I started a new server yesterday and already its up to a 3k queue. Every time I get into the queue I get the exception error and it kicks me out. I did delete my other character due to the queue times... how is that right...
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SKYNYRD
(@SKYNYRD96176239) reported
@playnewworld A huge fix would be restarting the servers every night at like 4am so it boots all the afks. It would make the queues go down a good bit. Boost the servers to at least 3000-3500 for now and everyone would be happy.
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BijlstraHQ
(@BijlstraHQ) reported
@KojiroSilva @playnewworld If you click away the error message and wait, you get put at your previous position in the queue if you just wait a few minutes. (Don't click play, just wait)
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Julyan Melzer
(@julyan_melzer) reported
@playnewworld I now keep getting errors that tell me "connection to the login server failed" or sth like that. And I don't get back in my old queue position. From 1700 down to 11 and now I'm back at 2,380
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this website 4Weird
(@supahotlego) reported
@SoulTv7 @IncredibleJ0ker @playnewworld also around 100 it tends to drop "unable to join queue" error
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Kumajinster
(@kumajinster) reported
@playnewworld i cant even stay in the queue it just gives me a error saying too many requests.
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Bristol Steve
(@BristolSteve4) reported
@playnewworld The problem is the 10,000 char you have allowed on existing servers.
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irakli ebralidze
(@irakli_Zz) reported
@playnewworld **** you for disconnecting me out of 3k + que when i was at 800ppl left and now im back at 3k+ ******* fix ur ****** servers so that at least when we get a dc we dont lose our que spot for at least 2 minutes u incompetent *****
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JJB
(@JackBurgyy) reported
@playnewworld I had the issue. It kicked me from 1500 back to 2500. Now I can't even join the queue that my characters in. You've put a notice saying we can join other EU servers... with a different character or can we transfer?
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George Moon 🚀
(@GeorgeMo0n) reported
@playnewworld I’m actually getting one error after another…. Can you guys please fix this issue ASAP! Ty.
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Didi♥️
(@LadyDidi93) reported
@playnewworld Now I get an error every time I want to enter. Friends playing and I here waiting. It's unfair to everyone
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BeyondZero
(@BeyondZ3r0) reported
@playnewworld I’ve been trying to get into the server for 3/4 hours now and each time I get close it kicks me out of the queue. Is this an issue or am I just not allowed to play? Giving up at this point 😩
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SamWise261
(@SWise261) reported
@playnewworld 10hours I've been trying to get into world and keep getting error and put to the back of the queue. the game is literally unplayable #NewWorldMMO #newworld #amazongames
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akaChofo
(@AkaChofo) reported
@playnewworld not working, i was 1200 from 4000, now i cant even queue...
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Gadzooks
(@hl3nowpls) reported
@playnewworld You messed up. What a joke you are. Can't even provide a proper service.
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Logen Felxon
(@LogenFelxoni) reported
@playnewworld Also, you're probably sick of this particular type of feedback. But the errors that actually just throw you out of the queue (failed to join queue) is basically like a kick to the groin. I have several people in my company having waited 4-5 hours just to get that one. It sucks.