New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/19/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • HuseyinDarky X?!!@#! (@HuseyinDarky) reported from Istanbul, İstanbul

    @playnewworld ? I cant cuz my pc freeze everytime i want to play! I had no problem before the update but now i cant?!!!!? Why ????

  • NWCompendium The New World Compendium | A New World MMO Podcast (@NWCompendium) reported

    @playnewworld A better solution would've been figuring out server capacity/load balance problems and then allowing people to transfer *anywhere* once the queue times aren't several hours long. As it stands, this does not solve a lot of the problems it was supposed to solve.🙃

  • SirXudes xudes (@SirXudes) reported

    @bobrebooted @playnewworld Funny how we would be moving almost 2 full companies and get the same problem after a few days. They said we could move to any world and move between regions and didn't deliver on both..

  • SirXudes xudes (@SirXudes) reported

    @StonerL0ve @vryrare @playnewworld Its New Worlds problem that they say A and do B. THEY said we would be able to switch to ANY server. THEY said we would be able to switch to ANY region. They backed out of those two things not even within a week.

  • Bloodfallzz Bloodfallzz (@Bloodfallzz) reported

    @playnewworld Has anyone else been experiencing this glitch? It still allows me to use my abilities etc. which isn't the case when you're truly encumbered. I can't use the last 150lbs of my weight cap which is a big issue. #NewWorldMMO

  • The_Crobfather Crob🌹 (@The_Crobfather) reported

    I currently can't play the game. I can't interact with anything at all. Tried requeuing character and restarting game but still not working. Is this a known bug? @playnewworld

  • ClutchmeisterTV Clutchmeister 🥃 (@ClutchmeisterTV) reported

    "These queues are abysmal wtf trash game" @playnewworld alleviates the issues "no queue? Lmao dead game" They just can't win. #NewWorldMMO

  • GiddyG John Gidman (@GiddyG) reported

    @playnewworld not sure if all your support people are working on server transfers; however: - I put a support case in about not being able to see town and quest icons. I have NOT received a reply yet. I addition, I am unable to join a company or see friends online. Please fix.

  • TheRealWubbziee TheRealWubbziee (@TheRealWubbziee) reported

    @TCaptainX_ @ThatHuelyguy @playnewworld Wonder if it's maybe some sort of Anti-virus/Firewall issue. I haven't heard of anyone besides you having that particular issue. Probably something weird causing it.

  • Frostgrip Frostgrip (@Frostgrip) reported

    @Paradox_EP @playnewworld Lied?? Wtf would you want to go on a full server?? To enter another queue but on a diff server? Free server transfer, is meant to help you find a server suited for you, and who you want to play with, you can all go, its free 4 everyone so I dont see any issues with this ..

  • 0Clockwerk0 Clockwerk0_0 (@0Clockwerk0) reported

    All kinds of @playnewworld crashing problems tinight!!

  • AbruptPlayz AbruptPlayz (@AbruptPlayz) reported

    @playnewworld I have run in to a big issue, I am a happy grinder, doing skills all day long. But I am now at a point where I am waiting for random companys to upgrade the stations in their settlement. I can't move now because my storage is full of materials everywhere...

  • Sneakyy1S Sneakyy1S (@Sneakyy1S) reported

    The news that @playnewworld is going back on their word is so depressing. they specifically said ANY REGION transfer which made me and many others follow that and make a server on the first available region. Now we can't transfer back is just a punch in our faces! Devs FIX THIS!!

  • Virdana5 Virdana (@Virdana5) reported

    @playnewworld @playnewworld On the server Murias we can not pay town upkeeps. The notification says "x hours", but the desk says "5 days". Can you please fix this, so our towns don't all get downgraded for a bug?

  • VittorioBarbe10 Vittorio Barbero (@VittorioBarbe10) reported

    @playnewworld Not yet authorized to begin login flow, what is this new error? it is disgusting the amount of problems one encounters trying to play new world. I have 18 hours of gameplay and probably spent 10 hours on the menus,i am very disappointed with you amazon.

  • TheDanimalUK DANIMAL (@TheDanimalUK) reported

    @playnewworld Do you know that there is stuttering issues both graphics and sound since the patch? 70% of my friend group getting it

  • pabloelchelero ╭∩╮ (︶︿︶) ╭∩╮ (@pabloelchelero) reported

    @BagelBackpack @playnewworld and they have a tool for that, if u know when u pick a server this one is linked with other ones. When one of them dont have suficient players they will unify to make it full again. The problem is people dont read about servers works and why works like that, they just know cry

  • BagelBackpack Marc (@BagelBackpack) reported

    @pabloelchelero @playnewworld The problem is they’re not doing their job

  • GeraltOfRivia53 mandar (@GeraltOfRivia53) reported

    @P4wnyhof @playnewworld I'll start playing it once the GPU bricking issue is resolved.

  • LamaType LamaType (@LamaType) reported

    Position in Login Queue: 501 ...... @playnewworld

  • DavidrHolly David Hollingsworth (@DavidrHolly) reported

    @Thawizzard1 @andin1337 @playnewworld Did you just gloss over the issue completely. It's not about being entitled, it's about people making decisions on false information. People were told they could transfer cross region. Now they can't. Pay attention.

  • wyatttarvid Wyatt (@wyatttarvid) reported

    @Cotyhenry94 @playnewworld Lol felt the lag detected. Mine is almost constant 🥲

  • Ph4nt4zm Phantasm (@Ph4nt4zm) reported

    @playnewworld After seeing problems with queues my friends rerolled and have chosen a different faction on the new server. Now after transferring to join them I'm gonna be locked out of my guildmates on a new server. The FACTION CHANGE is MANDATORY to be included with transfer!

  • Knitrelyd Sjakkalen (@Knitrelyd) reported

    @playnewworld You need to fix region swap , that was promised on twitter in the worst launch of an mmo ever. Not comming back if we cant switch region because you promised and ****** up. What a joke

  • SirXudes xudes (@SirXudes) reported

    @DemocracyIsGone @playnewworld Because its nearly 200 people and counting. We'd just get the same problem in a lower pop server + they'd literally lose everything they've fought for since launch...

  • MGarrisonVO Marshall “isolfr” Garrison (@MGarrisonVO) reported

    @playnewworld you’re allowing your partnered streamers and their fanboys to ban people they get clapped by. Fix your report system. We’d rather you do nothing, like other MMOs, than whatever overeager crap that’s being abused now.

  • StonerL0ve Dan Hernon (@StonerL0ve) reported

    @SirXudes @vryrare @playnewworld Sorry but that streamer issue is yours. Not New Worlds. "I wanna play with the boys". They boys isnt' 200 people, sorry but no. If you won't move servers with 199 other people, then that's a problem you're gonna have to deal with

  • WinOrGoHome7 NoT ToDaY (@WinOrGoHome7) reported

    @playnewworld please increase server capacity a little more, we appreciate server transfers, but i see a problem with that, many ppl play in different servers because they cant join their friends, and now they won't be able to join them because their server is considerated "full"

  • ArchLeviathan ArchLeviathan (@ArchLeviathan) reported

    @playnewworld Loving new World. Little issue tho, what are the chances of fixing how far enemies track you before they leave you alone? Maybe reduce the distance they track you? #NewWorldMMO #NewWorld

  • youngmetalist gmetalist the blackbeard (@youngmetalist) reported

    @DemocracyIsGone @playnewworld Bro that's not the issue that i need to figure out.. Even switching to eu should be a choice, I'm stuck at US East