New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/21/2025 23:40

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Ayo_ItzRed Redz (@Ayo_ItzRed) reported

    @Antonio26161185 @thedouglasadams @playnewworld Please fix it, so these guys can have a better day

  • nokomoko01 nokomoko01 (@nokomoko01) reported

    @playnewworld FIX THE RUBBERBANDING AND DESYNC ISSUES NOW

  • OkayBudddy jrkline (@OkayBudddy) reported

    @JeffBezos @playnewworld Lmao this aged well, a little quick to speak Jeff… 6 months later and avg player base is 25k with absolutely no communication from anybody on The forums for all the issues with the game. Your gaming team is a disgrace to the Amazon name

  • SatellizerVII SatellizerVII (@SatellizerVII) reported

    @playnewworld Are you guys going to fix the leveling in the game?

  • FeralForlorn FeralForlorn (@FeralForlorn) reported

    @playnewworld a lot of cool stuff but i dont see anything that will bring me or anyone i know back. no fixes to faction n war issues, no transmogrification, no server vs server pvp, no barbershop, no swimming or water content, no new mob variety, game dont need more dungeons, it needs value.

  • HerisTempore Heris Tempore (@HerisTempore) reported

    @playnewworld @RealConorDoyle Just admit it. Your game has been bugged and broken, since it came out.

  • AJ_47biotch aj_47 (@AJ_47biotch) reported

    @playnewworld When you turn off the servers and let us run it on private and we can fix the problems that you idiots can't

  • FeralForlorn FeralForlorn (@FeralForlorn) reported

    @Sireaglestrike @playnewworld i mean if you gonna make a mmo in a super competitive market you probably should atleast have the basics and learn from other mmos issues. the game barely has content so i might be asking too much tho but hey thats just me

  • KoreanZ_ KoreanZ_ (@KoreanZ_) reported

    @playnewworld I am hyped about the desync and stutter fix... oh wait, there is no....

  • Targ35618266 Targ (@Targ35618266) reported

    @RealConorDoyle @playnewworld Every game u play has bugs, servers crashing, lag, staggering (elden ring had that), etc. So either don't play any games or play games that the bugs don't bother you since nothing can ever be bug free.

  • ArtSerov1 TrickTree (@ArtSerov1) reported

    @playnewworld Will you be fixing the hit reg and d sync ? This game is incredibly frustrating to play as were many months in yet the combat is still broken.

  • kevlad07 kevin ladouceur (@kevlad07) reported

    @playnewworld @RealConorDoyle how about you stop adding new bugs with every update so you dont have to backpedal and waste entire months fixing those. i mean the new updates are in ptr for almost a month, should be plenty of time to remove bugs and issues before adding the content to live game

  • NotBerenger J (@NotBerenger) reported

    @playnewworld Please fix lag in South America 🙏🏻 its hard to pvp with 250 ms ping

  • bicker_bob Bob Bicker (@bicker_bob) reported

    @playnewworld did you take a picture of a computer screen with a polaroid camera and upload it? the unforced errors by every single person associated with this game is painful and hilarious

  • PropersoX PropersoXD (@PropersoX) reported

    @BeauGis13 @playnewworld the lag from ig effects was addressed in like november dude... and idk what you mean by your character "not functioning" lmfao

  • PsyGigante p s Y (@PsyGigante) reported

    @playnewworld a season when we fix the outrageous DESYNC

  • krighton кяιgнтσи (@krighton) reported

    @playnewworld They’re so excited and I cannot tell if it’s real or scripted. Literally none of the players are as excited as these guys are which should tell them something. Something important. No matter WHAT you do the combat is fundamentally broken.

  • redtrashpandaVT RedTrashPanda 🇦🇺 ☕ VTUBER (@redtrashpandaVT) reported

    @playnewworld Can you please fix your account banning system? So many people are forced away from your game because their accounts are lost and no one will help them outside auto-replies. People are being permabanned, first offense, and don't know why. please take better care of your community

  • FeralForlorn FeralForlorn (@FeralForlorn) reported

    @BigIrishLIVE @playnewworld more dungeons do nothing when all systems are broken and the player base retention reflects that. a new dungeon is gonna do nothing when the majority quit before or right after reaching 60 cause of bad design, low variety and broken systems.

  • Cryptoshute CryptoGoblin 🔺️🐸 (@Cryptoshute) reported

    @playnewworld Has the market been fixed? Gold issues and duping? If not, absolutely zero chance I waste my days again when some peasant can dupe the best in slot gear and be weeks ahead of me

  • Targ35618266 Targ (@Targ35618266) reported

    @RealConorDoyle @playnewworld I haven't had alot of bug issues, don't work for AMZ but I do work in IT. What helps devs is telling them via their ticket system what bugs you've encountered. I'm sure you're doing that to help us all along.

  • Kitana_Kombat ☆🦖🦕★Darth Kitana☆🦖🦕★ (@Kitana_Kombat) reported

    @playnewworld If you want me to come back to the game you gotta let me dye store skins and give me a tmog system , a barbershop and fix the female faces to look more feminine . Fix the outfits also to give females more of a curve instead of a box body . Summer better give us bikinis.

  • BeauGis13 Beau (@BeauGis13) reported

    @playnewworld Why is the VG still completely broken and other weapon abilities going straight to cool down without actually being used? Yet you’re nerfing CC on it? When Ice Showers and Storms run rampant making your character unplayable?

  • Jirenthegray101 Jiren (@Jirenthegray101) reported

    @playnewworld Steam Deck is a form of PC, just portable. Can you not fix the issues for it and launch on Deck?

  • BeauGis13 Beau (@BeauGis13) reported

    @PropersoX @playnewworld Is IG supposed to CC you so hard your character actually doesn’t function? Countless posts on Reddit and Forums about the lag IG produces and the inability to do anything, but nothing said in the whole video.

  • BigIrishLIVE BigIrish.Eth (@BigIrishLIVE) reported

    @FeralForlorn @playnewworld Have you been paying attention to the devs remarks regarding all of that? Did you watch the video? These changes inside go a long way to make the needed steps to fix what you're talking about. I'm personally excited for the march update.

  • Aard94965698 Aard (@Aard94965698) reported

    @playnewworld Fix the bugs yet? Because that is the only thing keeping me from playing.

  • Brokencommand Brokencommand (@Brokencommand) reported

    @playnewworld Question: will 3v3 be equalized? Or will GS still have advantage? The biggest issue with OPR is the GS and weapons matter instead of skill. Of which shouldn't be the case in instanced PVP, as that should be a training ground to better yourself. Wars however can be Gear based.

  • halocyrus117 Kristen094 (@halocyrus117) reported

    @playnewworld I really hope you find a way to deal with the Bot farming issues before these major things bring people back to the game and leave them with a sour taste. It is a big issue and I want nothing more then New World to be successful. Keep up the good work devs.

  • NotBerenger J (@NotBerenger) reported

    @playnewworld PLEASE fix lag in South America, it's hard to pvp with 250 ms ping