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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Austin Michael Jennison
(@AustinMichaelJ6) reported
@playnewworld So uh we gonna get a response to the Lag Detected bug that's ruining 1000s of players experience or? Haven't been able to move in a day so
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Robert Curt
(@RobertCurt8) reported
@TheBrendeezy @playnewworld If you have tried reporting your complaint to the account recovery service with no reply, the Help I will recommend for you is @treycyber2 on Twitter. They are the best, they helped i and couple others with account issues.
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Somis
(@TheCrazySomis) reported
@playnewworld could you guys please fix the lag problem and rubber banding around the place ?
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Fredrik Persen
(@PersenFredrik) reported
When will they fix amrine bugs and lagging on my server?! @playnewworld #NewWorldMMO
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Brendan
(@TheBrendeezy) reported
@playnewworld can someone please help me fix my account, I’ve waited in support q multiple days for hours and have never been able to talk to anyone. My character is bugged and I can’t move at all or do anything, I’ve tried literally everything to fix.
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MrMop
(@MrMopRX7) reported
Hey @playnewworld Any word on a fix for the lag and desync issues in dungeons/expeditions? Can't progress with the main quest until it's fixed since half our hits don't register
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Lox
(@LoxStold) reported
@lvlGhostlylvl @playnewworld Ah ? Never seen anything talking about this rumor of 90 days before the release. Its quasi normal for me to help friends for keeping their names... Since... Maybe 15 years or more. And never had this problem before. So... Well I am lucky and unlucky too so :) not so bad finally
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Howiiiie
(@HowieXemnas) reported
@playnewworld how is there still f*cking queues to get into the game, 660 in queue I won’t even have time to get in ! So dumb, fix it.
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TR1GG3R3D
(@TR1GG3R3DNL) reported
@Nismospoolin @Kephrii @playnewworld Yup, msi rtx 2070 (i know not most powerful) and no problems at all
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Tian
(@sIeek_) reported
@playnewworld @roqiCS add SEA servers wtf . 150 ping is ****, also adding your bad servers. too much lag spike everywhere.
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StrikeR.
(@tehStrikeR) reported
@playnewworld Guys the expeditions have been laggy and broken for two days, can we get a fix or....
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Sapphire
(@MysticKidrs) reported
@playnewworld can you guys check into the issue about amrine excavation its bugged and takes your orb and does not let you in
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Alex Niedre
(@nexsja) reported
@playnewworld memes and reposts are fun, but could you share a timeline on some of the most annoying UI bug fixes and queue issues? I’d really like to know when I can stop logging in 5 hours in advance.
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xdeede
(@djexperia) reported
@playnewworld EU Central server ''Duat'' expeditions are lagging extremely hard making it extremely hard to do some higher level expeditions, can we get a server restart or something? Everything outstide exps. are completely fine....
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Beans
(@BeansPerth) reported
@playnewworld Please fix this map bug. I'm relogging to fix the issue and I have to queue everytime.
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Luderjäkel
(@N3ikan) reported
@playnewworld Is there any fix coming up for insane lag in expeditions? Playing on Iroko EU and its impossible to play expeditions due to like 3 second delays to everything
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OutRage87
(@OutRage87) reported
@playnewworld We kinda don't need this feature, we can see this when we log in.... why tell us twice, fix the bloody issues in hand. We're a week in to this and already have spent over 20 hours in total queuing. Also 2 days have passed since your LAST update, you really are not bothered.
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Sapphire
(@MysticKidrs) reported
@playnewworld So are you going to Fix it to where we can enter the Amrine Excavation or are you just going to leave it to where it consumes our orbs and does not let us in because it takes for ever to grind for another one just for it to consume it again and not let us in.
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Hassan Alabdulrazzaq
(@7assan1123) reported
@playnewworld @romel_narvaez Please help i've had a bug since last night I'm stuck in town and cannot teleport or interact with anything and there is a massage lag detacted
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Genesis
(@GennieRosie) reported
@playnewworld dungeons have been desync and lagging on saragalla. Many other servers as well. People can't progress story or enjoy the game. No dev is addressing this any where. Any maintenance?????????????
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SacrificedYou
(@SacrificedYou) reported
@thegeo @playnewworld @KatContii i wish they would fix the local voice chat its broken for me
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Lecruidant
(@Lecruidant) reported
@playnewworld when are you going to fix the lag/latency in Amrine so that I'm not dying to attacks I can't defend from? I'm out here spending HUNDREDS of gold and throwing it down the drain to try to continue story because of your incompetence
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Anthony Drmic
(@AnthonyDrmic) reported
Week 3 of @yungbillydavis/@ORDER_army TRIO TUESDAYS The thing is all I've done all week is play @playnewworld So I'm probably gonna be *** 🤔 No stream as it made my game crash last week.
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Roberto
(@Roby_F87) reported
@playnewworld Why does the "Ticket expired" error appear? I can't loggin in the game when there is a queue! @playnewworld
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Jidius
(@Jidiusgaming) reported
@playnewworld Hey AGS, when is a fix for dungeons going to be released? It's currently an awfull experience with the desync. Specially when you're trying to build a reputation as a tank.
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Bloodfallzz
(@Bloodfallzz) reported
@playnewworld Hey guys, just a heads up but after upgrading to Windows 11, I’m having an issue now where my mouse cursor will randomly move onto my 2nd monitor while playing the game. Never had this issue until today, so I’m not sure if it’s something you fix or Microsoft.
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Nick
(@Nick_LemonzBall) reported
@Toth33nd @playnewworld Yea lets see if the char transfer solve the queues problem Yesterday afternoon early evenig i queued at over position 1000 so i closed the Game
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Vanilla
(@GottaWatchMe) reported
@PowerGPU @Gothalion @playnewworld I have never crash but my server is not that populated it might be the amount of q or players in server 🤔
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Dr Benjamin Wong
(@CerebusJ) reported
@playnewworld When are you going to fix the unlimited bear spawn in Lodestone lair in monarch bluffs?
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Vitalus
(@Vitalus916) reported
@CletusBueford @playnewworld This is becoming a huge problem, on my server I reported no less than 9 different players today .