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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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G5
(@G5ToxicKing) reported
@notDurka @playnewworld And? Your point exactly? Lost Ark started with over 1.2M players and now sits around 300K, don’t hear doom and gloom over LA losing nearly 1 million players and that game also has issues that need to be fixed
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COPIUM
(@aanth0nn) reported
@playnewworld @Steam Alot of blunderbusses mainly steel once dosnt show on market, fix please
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G5
(@G5ToxicKing) reported
@notDurka @playnewworld Is it stopping you from doing the expedition? If not then what’s the problem?
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zzzJoeb
(@zzzjoeb) reported
@playnewworld No fix to all dungeons being broken right now? That's not a good look st all. Mobs arent spawning then they're spawning. Caretaker brings up walls nothing spawns. Walls go down. Everything spawns.
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Michael Washington
(@MTW_IT) reported
@playnewworld I came back to the game but the original issues that caused me to leave where still there. Several UI issues where you cannot see Markers from groups. Still stuck on the same part of the story because the story lines are locked behind dungeons where you need a large group.
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Scott Crumb
(@ScottCrumb2) reported
@playnewworld Please reimburse people that opened their boxes already. It is not fair that we are all screwed out of one time issue legendaries. These are the best looking skins in the game with also some very good perks. Make this right AGS.
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saintcvrlos
(@saintcarlos) reported
@playnewworld @Steam What? why? when various people have reported issues with the main story quests. have you guys even checked to see if its affecting new players too? this wouldn't be a good idea unless you guys plan to fix it before Friday...
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RedTrashPanda 🇦🇺 ☕ VTUBER
(@redtrashpandaVT) reported
@playnewworld @Steam Customer support that HELPs players with issues and doesn't just leave thousands of players with unworthy bans in a sea of auto-replies would bring players with thousands of hours back to the game. Why come back if AGS doesn't care about their hard work? Why reinvest?
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G5
(@G5ToxicKing) reported
@notDurka @playnewworld It’s not a high priority issue, they aren’t ignoring it at all, if you watched the dev updates they’ll tell you how the handle bugs. Seems like you are finding something to complain about
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Bodycount
(@Bodycount69) reported
@playnewworld CRAPPY FIX YOUR STORAGE CHESTS !!!!!
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld Will this also fix Isabella's loot drop? I've been tempest 4 times and only gotta common weapon drops from her. She has great drops up until the last fight
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grav3digga
(@grav3diggaz) reported
@PliyoSan @playnewworld Yeah do that, i have 3 weapon's left to hit 20 :) And please do something about the storage capacity bug. Thanks for the work done so far. I would appreciate a "roadmap like" fix schedule for the gameplay bugs we have from day 1. That's crucial for bringing people back to NW!
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Rogue Icewolf 💜stand with Leigh anne💜
(@Rogue_icewolf) reported
@playnewworld can you also fix spawning to house's where the world doesnt render and takes like 5mins to do anything happens with my two houses also my friends house's as well @playnewworld
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Dadi Chalia
(@DadiChalia) reported
@SimbaEOD @playnewworld @Steam I had similar issue but thanks to banned_solution on Instagram he helped me fix it and I never got banned again
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Juwanna stuckey
(@JuwannaStuckey) reported
@tylerheacox @playnewworld Don’t trust any comments here i have been scammed twice 😩😩 if you need help write to EVAN_HACKS on instagram he is an unban pro. he fix mine
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aj_47
(@AJ_47biotch) reported
@playnewworld This is actually the best news to get because it means no new problems being added and maybe a chance at the existing problems being fixed. Pretty sure I've crashed the in game report system for bugs with the amount I've logged, let's hope this improves.
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Jedi 71
(@JediSeventyOne) reported
@playnewworld This is the fix I was looking for: 👋 Fixed an issue with storage chests not increasing available town storage total.
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Lord_hells
(@FotografiaMatt) reported
@playnewworld hello .. well well, when are you going to fix the storage problem?? you have to take out the chests and put them back every time you enter T_T
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Asteroid Studios
(@StudiosAsteroid) reported
@playnewworld People have already mentioned it so just bumping the issue, when are the quests going to be reset for the Tempest Soul rewards for those that already opened caches?
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Isaac
(@tallsaac) reported
@playnewworld With the tempest's soul reward fix, does that mean the rewards I've put aside will be rescaled to suit? Or rewards from update and onwards?
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Shane
(@Mensh3_) reported
@playnewworld Gonna fix the drops for Tempest Heart bosses, or is Isabella still going to drop nothing but a Common Regen Potion?
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big_daddy
(@jurgi877) reported
@playnewworld maybe fix blunderbass GS ....
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Paddlepop
(@LePaddlepop) reported
@DJSlankman @playnewworld @primegaming Then why are you keeping up with posts and updates? The games improved. So many issues have been addressed. I hope the players who took a break will see that and come back. If not, that's their loss really.
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Geezer
(@GeezerGaming89) reported
@playnewworld storage chest bug fix 🙏
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Lurchi Lurch
(@lurch_lurchi) reported
@playnewworld @Steam Wow this is the most desperate attempt to manipulate people to play your broken game. I will not buy anything ags touches in the future
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Heartless Woman
(@imHeartlessW) reported
@playnewworld Does this fix it if we already opened 1 of the Tempest Heart reward caches?
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Fran
(@Franjvy) reported
@DannehTV @playnewworld @Steam Problem will be long queues in most populated servers if they open!
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JP 🇬🇧
(@twitchTV_JP) reported
@playnewworld please fix the loot for tempest heart dungeon ran it allday got either no loot or greens then ran one genesis got 3 legendaries then ran 1 laz and got 2 legendaries, you guys have made tempest heart dungeon worthless to grind #neworldmmo
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Brandon The Veteran
(@_NC_Vet_) reported
@playnewworld @Steam Lol. Even after a content release you need to do this to try to up the numbers. Should have listened to the players and delayed the release. Was not ready and still isn’t. Need to do a FFXIV and take down the servers and fix your issues and add actual content.
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Krown
(@KayRoyal007) reported
@hiddenmusings_ @playnewworld @Steam They’ve made some positive changes to the 1-60 questing experience but definitely still needs some work. I hope they focus more questing in the future. In my opinion, it’s one of the biggest issues. I leveled to 60 multiple times in WoW, New World was more tedious.