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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ZatharoZ
(@ZatharoZ) reported
@playnewworld Let me please game tonight after 1 long day off work. PLEASE! Dont let me wait 3 hours in a que.... Please fix it! EU server
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Justin - Scibility
(@ScibilityRS) reported
@playnewworld how about you fix the not being able to interact with anything in the game world? its been 6 hours without notice from any of you thank you.
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The Ginyu Force
(@manuallove7) reported
@playnewworld Waiting to Login = so bad -1
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Diamattis
(@Diamattiss) reported
@playnewworld @FelixScollen We need more capacity not more world’s we want to play with friends on the same server please fix this
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Armor9
(@GBUclan) reported
@playnewworld Least it wasn't delayed.....again.....BUT you knew you would have these issues, the betas made that clear. Why you did not stand up additional capacity for launch is just a cheap Amazon move.
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ZEED
(@Lord_ZED83) reported
@eurofys @playnewworld that wont fix situation even at 2k you are mob fighting people. Needs more servers.
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KingRulez
(@EdvanioFH) reported
@playnewworld I'm doing this, I can't find solutions, I played all the betas without a problem, but now I'm 5 minutes in the game and it just crashes out of nowhere, it's running smooth and crashes out of nowhere! @playnewworld
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KusaruN/新垣
(@Kusaru_FPS) reported
@playnewworld There is a bug that cannot be revived for 7 days after dying on the UTOPIA server. You will be asked to log in again, but the INQ there will not proceed at all. Do Fix Just Now.
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Señor Bander
(@Srbander) reported
@playnewworld Log in and kick every player that is running in a corner with a stone on the W, and yes, fix the queues problems pls.
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Jns
(@Jens_DoKi) reported
@playnewworld fortunately there was no alpha/beta for the game... where such problems could have been solved already...
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Lycis
(@JustLycis) reported
@playnewworld Please wait while we figure out our own issue by producing an artificial funnel and wasting people's time and money. Are you serious right now. Increase the cap already! Or there'll be a huge refund **** storm coming next.
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stetzon
(@stetzonofficial) reported
@playnewworld @FelixScollen adding more worlds isnt going to fix it... communities are already up and running on servers, so unless communities can migrate easily theres going to be huge server queues. need to up the server capacities.
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Alex
(@alexandru273) reported
@Jacques10170797 @playnewworld 10k queue is small issue? Servers with only 2k players and all UE servers with huge queues is the worst launch possible for this game.
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@Hudwinks
(@Hudwinks1) reported
@playnewworld omg what was the point of beta if you did not FIX **** with queues????????????????
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Eurofys
(@eurofys) reported
@playnewworld Double the server size. More servers won't solve the issue of many players wanting on the high pop servers.
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OCHO 🙅🏾♂️
(@marseilleajama1) reported
@playnewworld Fix your server
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Jonas Wulf
(@jonas_wulf) reported
@playnewworld please fix the Login queue. Ober 20 minutes and My Position are the Same. On the Server are so Many afk People. Please fix it.
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Marcin Liśkiewicz
(@penmarpl) reported
@playnewworld WTF !!!! 2 BETA testing and NOW QUEUE and problem SERVERS !!!!!!!! NICE ****
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Vitor Vaz
(@Vitor_Vaz15) reported
@playnewworld If only there was a territory claim block untill you guys could fix the queue. Its very unfair for most guilds. Thats my opinion
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Robokapp
(@Robo35u) reported
@Aratoxic_ @playnewworld You'd lag. Badly.
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Nacho Lavega
(@nacholavega_) reported
@playnewworld u know that first impression counts.. queue problems, lenguage bugs unfixed, crashiess...
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Ian Shalk
(@LimitZ_US) reported
@avaxafom @Chivashon @playnewworld theyve should've know about this issue before launch
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ZEED
(@Lord_ZED83) reported
@KrispyMcGrizzly @playnewworld played most lunches and here theere is massive problem of not enough servers. When You got much more people in queue than actually playing and its before peak time !!!
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Michael R. Säilä
(@pkgfx) reported
@playnewworld 4hours and counting but i have gone from 1800 to 1300 so probably tomorrow i am able to login 🤞
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fnatic Loeya
(@Loeya) reported
8hr queue to get connection failed error when I'm #626 @playnewworld YIKES
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SaVi
(@SamanthaVials) reported
@playnewworld The quest line where you kill wolves and build your first camp is bugged still. Y not registering. screen says not able to build camps. please fix.
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Marie G. 💀🍕
(@Nholl_Art) reported
@playnewworld Please can you also check the performances on queue? Impossible to change quality settings once in the queue and my computer is way too hot for a login screen.. i can't do anything else while waiting :( (laptop w intel core i7, gtx 1070, 16g ram dd4, ssd 250g)
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Rekonsile
(@rekonsile) reported
@playnewworld Lag detected in game for over 10 minutes then restarted the game and reque, kept timing out with no que then this popped and have been waiting for 30 minutes. My guild has all been coming across this issue as well is starts when traveling from your starter zone to the next zone.
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KingRulez
(@EdvanioFH) reported
@playnewworld Could you talk if you have a problem with the game crashing? I'm playing out of nowhere the game crashes and goes back to the home screen after 2-3 minutes locked, I've done everything and it's still like that, there's a friend of mine who has the same problem, will they solve it
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Dan
(@BoxPressRadio) reported
Trying to play @playnewworld but I'm in a queue with 13,118 players and the number hasn't changed in minutes... sooooo I'm assuming the server is 100% full and no one is logging out, or this is a bad bug. Is this a known issue?