New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/16/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • sneaky2255 John (@sneaky2255) reported

    @playnewworld your lack of communication on the large number of game breaking bugs like Duping and Weapon exploits is going to be the reason the game dies. People are losing faith in your ability to fix this fast.

  • Zayt65446057 Zayt (@Zayt65446057) reported

    @playnewworld Please do emergency maintenance for fix the fcking exploit weapon bug like Hatchet , great axe, bloodlust buff and berserk buff

  • batucebiroglu Batuhan Cebiroglu (@batucebiroglu) reported

    @playnewworld Guys, please fix this hatchet exploit. We cannot play the game :(

  • KevinHa25268813 Kevin Ha (@KevinHa25268813) reported

    @playnewworld Fix the game 🥺

  • JohnDrye john drye (@JohnDrye) reported

    @playnewworld If you don’t fix all the issues and glitches in the game, you won’t have anyone to wish a #happyhalloween next year.

  • ItsMillr Miller (@ItsMillr) reported

    @playnewworld pls take down your game for like a week and fix it because at this rate no one will be playing in a month

  • Phyt0n92 Phyt0n (@Phyt0n92) reported

    @playnewworld hatchet need a asap fix, 300% increase damage is very breaking the game, hiting 5k in pvp/pve...

  • SLPz397 SLP (@SLPz397) reported

    @playnewworld Plx fix Great axe / hatchet bug also some dup gold and void

  • Nate50723854 Nate (@Nate50723854) reported

    @mxxroman @playnewworld Yes, they are doing great!! - Invincible Bug, Auction house sales not getting money to you, HTML text chat allowing you to crash peoples pc's and worse, mini-gun lifestaff/firestaff light attacks, bugged hatchet unlimited dps buff - What are your devs/coders doing over there?

  • AndrewTenney13 Andrew Tenney (@AndrewTenney13) reported

    @playnewworld if you guys don’t fix the hatchet exploit I promise there will be nobody playing your game

  • W1ckedS1 K.J. Rocka (@W1ckedS1) reported

    @graybans1 @playnewworld You must be new to gaming, nobody can login during a maintenance, nice try though. Keep defending a dead game where 95% of all players in every company has been Offline for 17+ days atleast. (checked it yesterday)

  • Illutian illutian (@Illutian) reported

    @playnewworld FIX YOU ******* GAME. Outpush Rush is nothing more than a campfest with the Hatchet abuse of the perk Against All Odds. Don't "look in to it" fix it now.

  • Twiz7 Mark K (@Twiz7) reported

    @LoLSooner @playnewworld heal is broken single target heal doesnt work as intended or at all sometimes And war is just pure lagfest Also i feel sorry for the people thats not the same 50-75 people in each faction that gets picked 4 war And the insane cost to travel and respect with azoth thats capped 1k

  • monsterx408 Tomas Delgado (@monsterx408) reported

    @playnewworld Do you think you can fix all the weapon exploits at least? No fun getting 2 tapped by 10 dudes running with Hatchets. 🥲

  • LoLSooner Sooner (@LoLSooner) reported

    So the brilliant design team at @playnewworld have been removing stacking aoe. Heals are broken and stack.. so people stack 20 heals with con and stand on a capture point. War is so boring with no skill involved. 😴 ags how are you so bad?

  • ZFYuki UnrealYuki (@ZFYuki) reported

    I think the biggest issue with @playnewworld is not the bugs or exploits, but the people using and abusing them and the fact @AMZNGameStudios wont actully do anything against them,

  • HuskerTheHutt Husker (@HuskerTheHutt) reported

    @playnewworld Today in new world. The dumb **** developers over at amazon still haven't fixed the animation locking that freezes your character, Still, no fix to the ******* offset aiming cursor, and certainly still no ******* fix to the hatchet bug that lets you crit for 10k

  • TheBlitz7_ Blitz (@TheBlitz7_) reported

    @DabzterZ @playnewworld Everyone and their 200 person company transferred onto our server, and NW reduced the cap to 2000 instead of the extra 250 because of lag recently

  • MachoFantastic3 MachoFantastico (@MachoFantastic3) reported

    @playnewworld how about fix your ******* game.. Hatchet abuse is so ******* brutal, just disable that ability.

  • Enaio_TTV ⚔️eɴαιo⚔️ (@Enaio_TTV) reported

    @Mr_Juise @LapinStephy @playnewworld NW was literally delayed. There were people who ranted about it being delayed. Make whatever excuses, as you will/have, but the issues of games being pushed out has been a problem since the start of video games. Most old games were given a week to a month to be created.

  • JR_Last_Hits JR Kim (@JR_Last_Hits) reported

    @playnewworld Honestly, please fix the ice gauntlet and fire staff not hitting anything. The war lag is still the same.

  • Jockelino_ Joakim Ström (@Jockelino_) reported

    @playnewworld Wjat is going on?? every time i load game up it has to load up my char it takes a min or two before i can see any servers or my character. I also have freeze crashes, played this morning with no issues..

  • Enaio_TTV ⚔️eɴαιo⚔️ (@Enaio_TTV) reported

    @Mr_Juise @LapinStephy @playnewworld Point is, if you stopped enjoying the game, that's on you. Devs will get to whatever bugs or lack of content there is when possible. Don't try to push an issue that is affecting a game via Twitter. Rushing things does literally nothing but create more issues. Let the Devs work.

  • Nate50723854 Nate (@Nate50723854) reported

    @playnewworld Invincible Bug, Auction house sales not getting money to you, HTML text chat allowing you to crash peoples pc's and worse, mini-gun lifestaff/firestaff light attacks, bugged hatchet unlimited dps buff - What are your devs/coders doing over there? Inexperienced? When will u fix?

  • DaVinnyTV D'Vinny aka Danny aka Baba aka John (@DaVinnyTV) reported

    THE ONLY WAY to get @playnewworld server markets in a state that is viable they need to 1. Fix the ******* bugs of course. and 2. WIPE THE SERVERS. But I can't see them doing this because some players who put in well over 300 & 400 hours will cry about it.

  • GamerKorynga Korynga Gamer (@GamerKorynga) reported

    @playnewworld Broken Game!!!

  • nexsja Alex Niedre (@nexsja) reported

    @playnewworld why does it take a week to fix Pillar of Fire simply not working? I’m really struggling to keep defending this game to people, this is becoming increasingly more frustrating by the day.

  • MachoFantastic3 MachoFantastico (@MachoFantastic3) reported

    @CollinDean1 @Evilevi @playnewworld Little hatchet bug which is ruining wars and outpost rush. Yeah, actually is small bug which they could fix by disabling that ability for while, u are right. They are just dumb ***** who cant do a ****.

  • inFamousJoesh InfamousJoesh (@inFamousJoesh) reported

    @CaptainCheeseTv @Lavick81 @playnewworld That is an exploit. Not a game breaking bug. You're doing that intentionally even though it's not meant to happen. It doesn't just happen and crash your game. You're choosing to do it on purpose and it will be fixed.

  • stogetha Big Sexy (@stogetha) reported

    @playnewworld I enjoy the skilling in this game but when the 200 skill title is the same as a gathering skill. "Master Lumberjack" doesn't feel as good since you can easily get that title and stop. Please fix this please or change the master titles