New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 21:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Fill19881 Fill1988 (@Fill19881) reported

    @playnewworld Made it through the queue 200+. Game crashed after 5.5 hrs. Now when making it though queue all the way to front. Game times out at position 1. Makes you go though queue all over again. Just and FYI on server error. Happen to a handful of us in party. Unable to play now.

  • wapophis Luis M Fonti (@wapophis) reported

    @playnewworld Why my GPU is working at 50% while waiting a lot of hours ok a queue? All this proceses wasted maybe mining this time. Change de login system to a web if the waiting time to start the Game is going to be off hours magnitude. An awful pass to production. Bad work

  • Mewnicorn2 Mewnicorn (@Mewnicorn2) reported

    @playnewworld Fix your **** already. changing to less populated servers helps 0. Queue still there for ******* hours. Mid-queue u just get thrown out with bs errors or connection lost. As if it's the first time a game launches, I swear. Could've forseen this, jesus, how hard can it be.

  • Targ35618266 Targ (@Targ35618266) reported

    @playnewworld Your Amazon, u sell cloud service with scalability, how is it your servers can't handle the load? The queue times shouldn't be this long. Seems like a miss in load balancing requirements & stress testing. Hope this gets better soon.

  • Nifts2 Nifts (@Nifts2) reported

    @playnewworld How did you not expect this? You delayed the release how many times to fix bugs and other issues. First day game cannot be played because human lifespan does not exceed the time you have to wait in queue. Terrible.

  • BlueMayje BlueMayje (@BlueMayje) reported

    @playnewworld Even the lower pop servers are, unfortunately, having some issues with logging in. I started at 3 in queue and it hasn't budged in nearly an hour. I really wanted to play today but it looks like it may be another day or so before that happens.

  • BigChiefSean $ Dawg (@BigChiefSean) reported

    @nemestrinus44 @playnewworld Can you read? They are going to collapse the servers and offer transfers in two weeks. This is a temporary band-aid fix for now.

  • UnknownRoutine TheUnknownRoutine (@UnknownRoutine) reported

    @playnewworld Absolute ******* idiots releasing servers with 2k caps. Get in the server then your ****** game crashes on YOUR own error and ask me to send you the bug error . Then back to 5k queue. This game should never have left beta stage and it gonna fail. Give it a week

  • vickersnm Nathan Vickers (@vickersnm) reported

    @maxrenke @CrazyStiggy @playnewworld Not really, what I saw was 2k player limit on servers, so there is more people in queue than in the game. This is a failure on server size plain and simple. You know the the average purchase numbers. Some servers with queue is one thing all is a failure. Hope they fix quick.

  • mstickney1980 Matthew Stickney (@mstickney1980) reported

    @playnewworld Issues are when you can't login temporarily, what you have is a complete problem. almost 60% of your player base can't even get into the game. This isn't an issue, its a PROBLEM!

  • Reha75511179 Reha (@Reha75511179) reported

    @playnewworld I'm so mad at now... i waited like 7 hours or so and finally get in queue sixth, than suddenly get connection failed error... and try to get in queue now im 1556, man im gonna lose it wtf... This queue is BS...

  • NorthHymn NorthHymn (@NorthHymn) reported

    @playnewworld After being savagely disconnected 3 minutes after login , I found myself in the queue from 12:30 to 23:30 and except for a crash on your part I saw nothing ...thanks for the experience and I guess I have to excuse Amazon as they are just a small startup

  • KyLeeOnPC kyle (@KyLeeOnPC) reported

    @playnewworld Can't be arsed to play Queue World. Gonna play in a week when I can actually come home from work and login. For a company that literally owns the biggest server farm in the world, this is embarrassing

  • Itskovan Kovan (@Itskovan) reported

    @playnewworld You kidding me? 4,5 hour queue, position 32, then get a error and been thrown at the end of the queue again.. 1582...

  • 0pussy_lover0 ɨო gσσの (@0pussy_lover0) reported

    @playnewworld im wating too much and when im lunch its have risk to crash and kick me out and here we go again , are u gonna fix it or what? Simply just fix crash problem then maby i can dont f... up my day and wating all long

  • evgafiend9999 Evgafiend9999 (@evgafiend9999) reported

    @playnewworld I am so salty rn. “Lag detected” while skinning a boar, character frozen in a loop, logged out…unable to enter even enter queue with timeouts every single login attempt. Only web fix is to delete the character. Unbelievable.

  • bewilderebeast mvpeter (@bewilderebeast) reported

    @MccrankShank @champagne_hoppe @playnewworld Your rig should have no problem with it

  • atrolsted0 Alexander Rolsted (@atrolsted0) reported

    @playnewworld I just came in the server again, and played for like 30 min, and got kicked again, now im back in queue at nr. 722... FIX YOUR SERVERS @playnewworld

  • Pancreasavilest Pancreas💉 (@Pancreasavilest) reported

    @playnewworld XD you serious? i mean... I have had 5 errors already in the queue, tbh the open beta was to test these things.

  • Layseylo Layseylo (@Layseylo) reported

    @playnewworld Hello @playnewworld 2k servers are not working! Minimum server capacity needs to be at least 3-4k going off the people waiting in que. Server merging can be done at a later time. As for the PVP server I don’t know what those 24k players in que think is going to happen?

  • woohoocooldude woohoocooldude (@woohoocooldude) reported

    @playnewworld I’m truly glad to have sat in queue for 5.5 hours to have been given the error “failed to join login queue”

  • SH83 SH83 (@SH83) reported

    @playnewworld Yeah would really like to do that.BUT.a Server Cap of 2k players for an MMO is just a joke. If you have 5 streamers on a server with their community it's just their server. Login impossible from that moment on. Waiting 8h to rejoin after disconnect. Queue 45 since 3 hours! Nice!!

  • Stereotyp_Steve Stereotype Steve (@Stereotyp_Steve) reported

    @playnewworld I know I am not the only one having issues but this is BullShit.. I got into the game this morning after 2.5 hours waiting, got kicked and now been waiting at position 48 since 10am today. Fix this ****. #pissed #cantplaynewworld #fixyourqueues I WANT TO PLAY!!!

  • RaenofGod Raen (@RaenofGod) reported

    @Blaxxter @playnewworld I got the same thing. Logged in at 8:03amEST, 2hr wait, Disconnected at 0. Immediately tried again, 6hr wait, got that error now.

  • KeKaTwi Ke Ka (@KeKaTwi) reported

    @playnewworld Hey, are you guys aware of the issue that the game client stops responding (freeze) since at least OpenBeta (minimum specs are no issue) its really frustrating due to the already long queue times to have to queue again several times per day due to random crashes.

  • airlenspr Tommy Del Valle (@airlenspr) reported

    @playnewworld my PvP is broken. Most people can hit me but I can’t do dmg to them. It acts like they immune to my dmg. It’s been happening a lot. And yes, I’m flagged for pvp.

  • Jaysinrd Jason Daniels (@Jaysinrd) reported

    @primegaming @playnewworld @Fextralife It's a **** launch, over half the players have been sitting in que all day only to have it crash and need to start over, twice. But hey all the streamers got on so it's all good right... #pissedoff #screwamazon #screwtwitch

  • RaenofGod Raen (@RaenofGod) reported

    @playnewworld Was up early, sat with my guild/friends and counted down. Hit Play when they did, they got queue numbers 100-400, I got queue 1989. 2hrs later, my queue hit 1, d/c due to error. 6hrs later, d/c due to internal login error.

  • TRU_YANKEE_NY TRU_NY_FL (@TRU_YANKEE_NY) reported

    @playnewworld Connection failed issues in the us/east i cant login since the game luanched in my region whats going on!!!

  • Archariess A Smol Huggi Bat (@Archariess) reported

    @playnewworld Do you have any idea how annoying it is, to sit in a queue for 5 hours, only to get thrown out of it by an error message, have to re-queue and now the number is bigger than the previous number? DO BETTER.