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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas V.
(@dawGen_) reported
@playnewworld Lists of end-game (vital content for 60s thats broken) Portals, Dungeons (drop system), Watermark system, several crafting recipes for end-game gear, faction gear, Dungeon bosses crashing people's games, +5 class skills are either broken or can be used to break the game. GG AGS
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RG | BoJangles
(@BoJanglesGaming) reported
@playnewworld Ya'll know the Ice Gauntlet is broken too? My ice storm barely ever does DoT
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Jorge Désirat
(@desirat) reported
@playlostark @playnewworld is broken af but there's nothing new in the market that worth my time
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HeyImJ
(@LazrtagTV) reported
@Xthasys @playnewworld The games in a **** state right now. Amazon won’t patch issues like macro abusing, persistent buffs from weapons — they’ve let their own player base die from nothing but sheer incompetence in just under 30 days.
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RoboticBrenden
(@Roboticbrenden) reported
@robdavidg1375 @playnewworld My problem is I don’t spam in world chat. I play the game.
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Anthony
(@TheAntt_) reported
@GrandmasterGojj @playnewworld Small indie company takes 4 days to fix a bug where thousands of players lose their in game currency
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Balmung
(@Balmung) reported
@zstedronsky0 @playnewworld It is not that simple as you think. Money alone didn't fix that problems. You can get very experienced developers, but they are only experienced in making mmorpgs, but not in working on New World. It takes weeks for these to be incorporated to even fix anything.
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Nie
(@Nie34352751) reported
@triston_bruno @playnewworld I also got banned and support service aren’t doing anything about it, so I contacted cyber_hit_01 on Instagram he successfully retrieved my account, he’s reliable.
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Tomc1k
(@Tomas12211) reported
@playnewworld Dev team tries to fix something and new major bug and exploits are found. Game braking exploits lags everyone out from servers.Test team doing terrible job If there is one.Stop pretending and just accept defeat. Shut down for a weak and fix the game. Game worked better on release
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Baloo
(@Baloo_the_Bear_) reported
@momentus_x3 @playnewworld Oh man. Thanks. I would have missed that. Totally didn't realize trying to get literally anyone at Amazon Games to fix this nonsense could be perceived as "tHe DeVs DoNt RuN tHiS aCcOuNt"
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Flowen
(@Flowen2014) reported
@playnewworld You broke the AH and I have lost thousands of gold while offline transactions were purchased. Fix and compensate!
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Diamattis
(@Diamattiss) reported
@playnewworld Can you guys please fix people posting pictures in global chat is annoying!!
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Diamattis
(@Diamattiss) reported
@Paradox_EP @playnewworld problem is u mute 1 other 5 appear
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count frackula
(@not_yoduh) reported
@playnewworld are you aware of the issue of bug surrounding the outfitting stations?
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SeattleClub
(@Neoopets) reported
@playnewworld Maybe it would be wiser to do a month long downtime to fix everything and prevent further game breaking bugs
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Ashes2Ashes
(@The_Ashes2Ashes) reported
My thoughts on @playnewworld issues right now & how I would try to fix it Step 1: Pause wars immediately Step 2: Fix the exploits/ bugs associated Step 3: Reset all territories owned Step 4: Allow factions to buy one territory per day Curious on thoughts @Gothalion #NewWorld
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Flowen
(@Flowen2014) reported
@playnewworld Do you have a plan to address the AH problem? I am missing thousands of gold from transactions completed while offline. Compensation? Not sure you expect people to cancel all auctions every time they log off...
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Matthew Lindsey
(@vPH0ENIXv) reported
@no_xide @playnewworld Completely disagree. They are fixing issues as they figure it out. Remember the devs have families and lives outside of this game. If they need to take it down every day for a month then so be it
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David Niederhausen
(@DNiederhausen) reported
@playnewworld alexa pls fix paths unseen,its buggy since 16 days
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Tomc1k
(@Tomas12211) reported
@playnewworld Every time your dev team tries to fix something new major bug and exploits are found. Game braking exploits lags out everyone from servers. Test team doing **** job If there is one. Stop pretending and just expect defeat. Shut down for a weak and fix the game.
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Solsticee
(@Solsticee03) reported
@stevelouis110 @playnewworld That's not exactly the problem i have right now but yeah, that's not cool either
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UnArgentinoxelMundo
(@FavioMazzola) reported
@JustSimplyMick @playnewworld Another mage here, same problem!!! Ice storm doesnt seem to be doing any damage at all sometimes, same with pillar of fire ... FeelsBad not being able to fully enjoy the class you chose! :(
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SimplyMick
(@JustSimplyMick) reported
@playnewworld Can you revert the changes done to magic weapons while you're at it? They've been broken since 1.0.4 when you claimed to have improved them. Attacks and damaging effects don't register hits more than half the time now.
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld Fix Frost Area, Pillar of Fire and Incinerate
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CDAGaming
(@CDAGaming_) reported
@Gonuso @devolore @playnewworld Personally can attest to this. Had a bunch of latency issues for awhile, abd as a result major desyncs missing trees or missing mob hits.
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Sinful_Chief
(@ChiefSinful) reported
@playnewworld @playnewworld is this to fix the bug where it says u have active buy/sell orders when you don't?? I can't transfer and It's really annoying that all my friends are together without me
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Tomc1k
(@Tomas12211) reported
@playnewworld Every thing you try to fix something, new bugs comes to life. And they are just piling up. I think it's time to shut down for a weak and accept your defeat. Fix major bugs and weapon, potion exploits. Stop pretending, it'd pure chaos in servers with abusers. No controll at all.
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Jamoose
(@xBowenoo) reported
@playnewworld Please revert patches until you fix mage abilities. Abilities just don't connect sometimes with this new patch and we already had it hard enough with the resilient perk being broken.
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HEADRUSH
(@_HEADRUSH) reported
@playnewworld hello guys just a quick one, i tried yesterday to transfer servers and then was made aware of the bug that is preventing players, something to do with the shop, which yes i had active sell orders, but cancelled them all. has this issue been fixed yet?
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Thomas V.
(@dawGen_) reported
@playnewworld If only you had made the game on a decent engine so you could hotfix small issues without doing 4 hour downtimes. Lumberyard, more like downyard. GG Amazon.