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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Eziel/Aqua@FA
(@NoMoButtHurtPlz) reported
@playnewworld Punish the people wanting to play your game, but not wanting to wait 6 hours que to play. Ingenious ******* idea. Well, I can promise you this. People will use randomized macro's to easily circumvent whatever fix you're trying to do. A simple key clicker, and mouse clicker
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Vein
(@Hunter80652639) reported
@thebillymobile @ZenHeadshot @playnewworld No. We do not need anything as long as the problems get resolved.
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A.B.
(@xValorix) reported
@Corran1988 @PatrickDJ1994 @playnewworld Clearly they have competence issues when every single maintenance keeps getting extended for hours upon hours when nothing game changing is being added. We're not programmers, but we can compare with other game developers that have 30 minute maintenances that include much more.
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Krys
(@Krysambro) reported
@ProphecyGG @ADCARTATTACK @playnewworld AP south east is Asian server , but thats 150 ping, see the issue here?
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AllgoodGamer
(@AllgoodxGamer) reported
@ZenHeadshot @playnewworld ********? Compensation? I'm sorry are you paying for a service? No, you made a one time payment and 7 hours of the games lifetime is nothing. They're not going to compensate you with ****. Get over it. Play something else for the time being. Relax.
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Souli the Dragon #Unleashthedragon
(@soulidarksoul) reported
@ZenHeadshot @playnewworld Why ask for a compensation for mantience? Everyone: Your game is buggy and is unplayable, FIX IT! NW: We undergo mantince and we had unexpected issues, we go downtime for more time than expected Everyone: Why you go manteince? We demand compensation!
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Tj
(@czerobatman) reported
@Aerisot @playnewworld you sir are a moron lol.. it's a feature not a glitch.. you get warnings before tp.. sheesh
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Annabelle
(@WalnutBunny) reported
@Sidefx06 @AlmanaxWinch @playnewworld and? that's their problem. if their friends don't want to leave their huge server to play with them, the rest of the server shouldn't have to suffer to accommodate additional players.
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ken d
(@sirtalos) reported
@playnewworld Please Fix amrine excavation
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Nikolaj Nielsen
(@KoRnyRocks) reported
@PatrickDJ1994 @playnewworld Until you actually know how difficult it can be to add stuff to the backend etc and new unforseen problems comes up, just shut up..
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Fabian Hohlen
(@babalackschuh) reported
@playnewworld my problem with all this is that except some quality of life fixes, this is all dedicated to kick afks bc they’re scared to log out. Yea i know some fixes here and there but this patch is dedicated to stop players from playing so players can play.
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Justin Johns
(@jrileyj) reported
@T3ddy_Grams @PappySanford @playnewworld The problem with that game is the lack of end game content. You go through the progression and get to max level for literally nothing
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Alex Lee
(@AlexJacLee) reported
@playnewworld Unbelievable. For the amount I'm paying you per month, I expect white glove service. First Facebook, now you. I'm going to report you to my manager.
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Rattango
(@Rattangowastak1) reported
@FishFPS @ZenHeadshot @playnewworld Lmao even a free to play gacha game compensates its players when they put servers down for maintenance. In game compensation doesn't cost them anything to give out.
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Sam🍋〽️
(@SwangKBk) reported
@Joken_UK @playnewworld Mate. I’m dying. Just been staring at the login screen for hours.
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🖤💀 ShansBOOmortal 💀🖤
(@ShansImmortal) reported
@NeaveNetwork @playnewworld No matter what time they choose, it's peak time for SOMWHERE. They started at 3AM their time. If that is when they are able to implement a fix, so be it. I'm sure a few hours away from your PC won't kill you.
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Nathan
(@rwnath) reported
@Furkanbatuhanil @playnewworld Spawn frequency is not the problem. The problem is there are too many of them in that small space.
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Random Gurl
(@random_peachy) reported
@playnewworld Imagine a 4 Hour Maintance thats not even annocunt and then add 3 extra hours. Fix it over night and not Daytime jesus christ. Small Indie Company with a budget like 2 dollars or what.
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Tô de Costas🇾🇪
(@GuizeiraCosta) reported
@playnewworld No problem, take your time!
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Mrs.GoldenShades
(@jlmsunlight) reported
@PatrickDJ1994 @playnewworld If they fix things for me so I don't waste 7 hours in game play glitching. I'll wait those 2 hours
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Adam Lacavich
(@Lxcavich) reported
@playnewworld Just fix the expeditions and we’re good
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Ethan Price
(@Paradox_EP) reported
@playnewworld Holy **** just pack it up at this point. FPS is all over the place. Graphics cards are still getting fried. Tracking skills in compass and well as quest tracking has been broken since closed beta. Or are we just going to ignore all that and fix a emote barrel not showing up?
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Jack 🇬🇧🇪🇺🇸🇪
(@JackusKJ) reported
@Nite_Chandrian @playnewworld What about Blizzard?! Based in California and still manage to take the servers down at 3am to minimise disruption. Don’t forget Amazon are multi-billion dollar company. We aren’t talking indie gaming here. It’s amateur.
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Jack 🇬🇧🇪🇺🇸🇪
(@JackusKJ) reported
@playnewworld Americans commenting on this, forgetting Europe is hours ahead, therefore taking the servers down at it’s higher peaks. Other companies including American ones take servers down early morning (3am) to minimise disruption to players.
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AllgoodGamer
(@AllgoodxGamer) reported
@Misterikeer @playnewworld No. Get over it. This is first world problem stuff. Play something else. Do something else. Get something to eat. Take a nap. They don't owe you ****.
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ADCArtAttack
(@ADCARTATTACK) reported
@brooke_crypto @playnewworld If its one time, that would solve ALL issues the players have right now...
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| Cl1C |
(@_CL1C) reported
@playnewworld Would there be a chance y’all could fix the message of the day? When typing and you hit “O” or “P” or any other hot key it takes you out of message of the day
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FloydMurphy
(@TheFloydMurphy) reported
@PatrickDJ1994 @playnewworld week 1 release with zero server crash and zero downtime until today. You've got to be kidding me, Patrick.
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iPat
(@ipatstream) reported
@playnewworld HOUSTON WE HAVE A PROBLEM XDDDDDDDDDD
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Ryulightorb
(@Ryulightorb) reported
@ShansImmortal @PatrickDJ1994 @playnewworld Damn this is my fifth mmo release never seen a minor bug fix patch take seven hours. Show me which mmos you played on release FFXIV , GW2 , OSRS and ESO never had these issues nor did PSO2