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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dearing 🏃♂️
(@dearingx1) reported
@playnewworld just fix the fkn servers already. holy ****
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Koma
(@TBCkoma) reported
@playnewworld WAITING IN QUEUE LIKE AN IDIOT FOR HOURS THEN GET DISCONNECTED FROM QUEUE FIX YOUR **** BECAUSE IM PAST THE 2 HOUR RETURN WINDOW.
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Rickey Williams- Fully Vaccinated, positive vibes!
(@MavethTheReaper) reported
@playnewworld You guys saw the issues from the beta, and queue times there, just seem irregular why you guys did not anticipate you would need servers far larger than 2k, you even delayed, just wondering why there was not more preparation.
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Thanja
(@Thanja12) reported
@playnewworld @playnewworld Once again, very broken hearted and disappointed. Hours after deleting my character that I thought I made in YAMA and clicked YAMA and I was put in ERIDU due to bug or something. You've announced relocation hours too late. This should have been anticipated.
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Deezlar
(@escape1979uk) reported
@EyeSeeU8 @playnewworld No.. they said it was fixed and by all accounts it wasn't an issue with anything but EVGA cards.... Mine was a Gigabyte OC
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David
(@Silversquall88) reported
@playnewworld Cash shop giving 408 error on processing transactions. Are they disabled?
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TheBeesKnees🐝
(@TryingBees) reported
@TwitchLozza361 @playnewworld You know what’s more overwhelming? Wait in 30 hours to get into a game, but sure some guy tryna spell the n word with two dollar signs instead of g’s is the problem
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Picolino
(@pedroblatt) reported
@playnewworld After waiting like 30 min on queue, keep having a connection error and have to queue again. Any suggestions?
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DragonPicks
(@PicksDragon) reported
@playnewworld 8 hours of disconnect from the lowest pop server AMAZON NOT LETTING ANYONE PLAY #NWFail
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Julian Andreae
(@b00tech) reported
@playnewworld Is there any reason why EU is lower priority than US east. When EU is having higher demand? 420K in EU queues (before login server crash) with 31 additional servers 26% increase 124K in US East queues with 67 additional servers 100% increase
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Dex
(@ilegendz23) reported
@playnewworld 5680 people in queue pls fix help
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MaxiVoika
(@MaxiVoika) reported
@playnewworld You will Wipe servers when all that Queue problems ends?Is not fiar when people is leveling and others are waiting all day.
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ParappaZG
(@ZgParappa) reported
So @playnewworld getting kicked from que every few hours not being able to login once since 12.00 cest...that feels bad really bad :(
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Kilian Vieth
(@kilian_vieth) reported
@playnewworld I need help, I have the problem that my acc is permanently in pvp and I can no longer disable it because it says 'you have to join a faction'.' I've been doing this for a long time. My name is ingame ́ ́Kilian ́ ́ please help me!!!!!!!
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NicAtNight
(@NicAtNight8) reported
@playnewworld AS part of these fixes, can we add a double confirmation of exiting the queue? I accidentally hit both enter and escape and went from <20 to over 1K in the queue. Also a reservation or current spot in line if there is an issue?
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Jamie Armstrong
(@konamad420) reported
@playnewworld Got home from work at 4pm, queued up, 1300 people in queue. Got to 100th in queue, login servers crash. Re-log 30 mins later and I'm 120th in queue, get to <50 'Can't confirm place in queue' error and game quits. I'm then put back to 1200 queue and its now 9pm. Yay
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Thanja
(@Thanja12) reported
@playnewworld Once again, very broken hearted and disappointed. Hours after deleting my character that I thought I made in YAMA and clicked YAMA and I was put in ERIDU due to bug or something. You've announced relocation hours too late. This should have been anticipated.
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Felurian
(@SoujiroTech) reported
@playnewworld Fix your servers
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InnovSurvivalist
(@InnovSurvival) reported
@TheMissAtomic @playnewworld @Fallout I finished a video while on queue, then when I was like at 200 it gave me an error, back to the end of the line. Maybe I will try to start over in one of the new servers too lol
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Luís Filipe Escobar
(@lipeescobar) reported
@playnewworld Is this a joke? We are having these issues since preview last year and still not fixed! A big % of people can't still do not log in properly, the queue system is really ****** up.
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BlackMaiden
(@Blackmaiduru) reported
@playnewworld fix SA SERVER PLZ
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Deezlar
(@escape1979uk) reported
@EyeSeeU8 @playnewworld Yeah for now I'd do anything you can to limit the power draw and temps.... totally sucks *** I should have been more cautious, but then @AmazonStudios should have fixed the issue...
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Neluv
(@neluv93) reported
@playnewworld gotta be honest, your launch day went better than expected gratz, I was able to play almost all day, but since I logged off to take a break it's impossible to get back, even leaving the queue open several hours. This can be a big problem, I hope you can fix it soon.
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DragonPicks
(@PicksDragon) reported
@playnewworld Still no fix? Amazon?
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ProtoTy
(@ProtoTy37) reported
@playnewworld I tried to change my window mode and now my window looks like windows 95. I waited 3.5 hours to just play the game and now I really don't want to restart to fix it. Anything I can do???
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andreas holst
(@holst_89) reported
@playnewworld you need to fix servers times. is 1500 queue is take forever to game in to game
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🌼🐟奏者🐟🌼
(@Graestra) reported
@P4wnyhof @playnewworld @Fextralife Hopefully the server issues get ironed out
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Michael
(@That_guy_MCL) reported
@playnewworld Why was my character moved from el dorado to Camelot while I was in game? The server started lagging then kicked me to the main screen and that’s when I saw I was now in Camelot.
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Mezzy
(@MezzySSB) reported
@DiamondRanger1 @nemestrinus44 @playnewworld Decreasing a cap that you first increased is an even bigger issue than adding new servers and merging the lower pop ones (The ones that haven't reached 2k cap) with others. Imagine the backlash when they decide that their 5k servers have to go down to 3k to keep it playable?
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roddy sanders
(@roddy_sanders) reported
@playnewworld by any chance do you guys plan on increasing the server limit eventually these login ques are going to get annoying