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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ashes
(@whyAshes) reported
@playnewworld NA EAST Xibalba is running really bad ever since the patch today & most of my friends are stuck with the "Lag Detected" bug. They have tried everything to fix this issue, but it seems server sided.
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RaginOz
(@DrDeathGamez) reported
@playnewworld you faking afk timing is fckin garbage. Setting up stream literally 2 minutes. Couldn’t get back in war being the leader. Maybe focus on bigger issues since every person who’s on the game has played a mmorpg and says the same thing.
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TheGraves
(@TheGravesGaming) reported
@playnewworld Haven't played in a few weeks, to login today to almost all of my gear being gone? How do I fix this? Is this a known issue? Is the gear gone forever? Do we get some gold to be able to get new gear? Feel like I can't play the game right now, without my gear.
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Alucard Rasputin
(@Alucardwishing) reported
@playnewworld Are you all going to fix the furniture glitch were it is being marked as quest items in the personal inventory? Can't even move the furniture out of my inventory to the vault.
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Tyrellan
(@tyrellan) reported
@NyteMyst @SquareBoxxx @playnewworld *sigh* So you think they're hacking servers to exploit? No, they've admitted almost everything is done clientside - they've used code from an open source for chat, which is why people could crash other clients using html tags...
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Leigh Cunningham
(@Biggenz86) reported
@playnewworld Yo, can you fix trophies already. I would like to make an income in the game with my armouring but I can’t because I can’t get my max trophies made….
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Juan Carlos
(@darksaurer) reported
@primegaming @playnewworld fix the ******* game
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Clutch_Squirrel
(@Clutch_SquirreI) reported
Can’t even play @playnewworld so ****** laggy my god I wanna like ur game but fix something stop adding ****!
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THICC_ROSS
(@thicc_rossttv) reported
@playnewworld Is anyone aware of a bug that lowers your constitution points? I have not changed anything from the last time I logged off and my health points are about 800 less than previously. This has been a consistent issue for me.
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David Valbuena
(@Davidtrax) reported
@playnewworld Why am I experiencing so much in-game lag?!! Started after the new patch !!!
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𝙴𝚣𝚊𝚎𝚕𝚊 | 𝓜𝓸𝓶𝓸
(@LoaOfAnxiety) reported
@primegaming @playnewworld You can pump out items for the cash store.... But meanwhile the trading post has been broken going on week three. Half our company isn't even logging on anymore because the combat bugs and exploits are making it unplayable. I love the game,please fix what's wrong before cashgrab.
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Wilusa
(@JBatmanL) reported
@playnewworld Just logged on.... Lag is still terrible and i can't put to cities cause they just aren't there on my map... I've been defending but it's getting too much now...
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BlacCobra
(@Champioee) reported
@primegaming @playnewworld Fix the game bozo
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swan
(@xXSwanyXx) reported
@playnewworld Atleast they trying to fix **** calm down people
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Steven
(@StevenRay87) reported
@playnewworld You guys just took the servers down for maintenance with no announcement... Really?
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Ace Wing
(@wingthequick) reported
@playnewworld This is bad!!! How can there be so many issues #amazon
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Daniel
(@RA1GO) reported
@playnewworld Silha server got two reset today, but damn hell, all people is having lag issues...800-2000 ms... Help
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lyricalpanda
(@lyricalpanda) reported
@dubitbwoy @GaetanRoussel @playnewworld The game will naturally fix itself as people quit and others join. Also once the next tier of items come out, any duped items for void ore are immediately useless. People act like any item now has actual relevance in the future lol
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Souli the Dragon #Unleashthedragon
(@soulidarksoul) reported
@DDabkowski @primegaming @playnewworld Prime Games aren't the ones that have to fix NW, it is AGS.
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Paul Montbleau
(@MontbleauPaul) reported
@masterpickz @playnewworld How else are they going to fix things? LOL
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Daniel Leon
(@zartath) reported
@playnewworld So many bugs and issues. Like certain crafting stations being unusable making that detrimental skill useless to those affected by the bug. Such great potential to be amazing. Breathtaking graphics, but if major bugs and poor decisions aren’t quickly rectified, it’s a failure. RIP
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Thomas jakubiak
(@Zikaz_TGJ) reported
@playnewworld Fix corrupted portals please. They are barely worth doing right now with how lethal the orb is and buggy they are.
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Dominik Dąbkowski #BabiesLivesMatter ❣️🇵🇱❣️
(@DDabkowski) reported
@primegaming @playnewworld Fix the game first 🤦🤦
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Zach burton
(@BurtonZdog4618) reported
@playnewworld Hey when are you gonna fix the game ? Bring the old crafting back bring back the old gear score farms back. Basically everything before patch 1.1. Do that and I guarantee you the game will slowly get back on track.
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Pierre Lacombe
(@PierreLacombe) reported
@playnewworld You made over 40 M with game sale ...Can you get ppls that know what they doing and fix the F*%_ bugssss and stop nerfing weapons We losing players every day
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Sandra Daniels
(@WadasEmbee) reported
@theshizel72 @playnewworld I also encountered such problem i was referred to SHADOWCRACKS_ on instagram they are experts at recovering hacked,banned,locked and suspended,disabled account…Reach out to them on IG
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Moridin Richard
(@RichardErvik) reported
@primegaming @playnewworld Fix the game
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🌙✨itsNEZZZ
(@itsNEZZZ) reported
@playnewworld @playnewworld how are you planning on dealing with the territories lost to the stability issues your patches/updates created? Seems kinda ****** to acknowledge the issue, acknowledge how unfair it is but do nothing in terms of correcting it.
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Carlos Duran
(@soulbladecraft) reported
@playnewworld I swear when there’s no update and you guys don’t fix anything everyone complains but when you guys are trying to fix the game as fast as possible everyone complains for the downtime that are needed for the sake of the game
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Hism Mark
(@johnwickuuu) reported
@playnewworld Y'all complaining how there's a lot of bugs in the game and now they're doing everything to fix it you guys are still complaining. Do something productive during downtime instead of bitching around.