New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/02/2026 16:45

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Biggie_Couch Kendall Jones (@Biggie_Couch) reported

    @playnewworld Idk if y'all are aware of this @playnewworld but the cape on the Stormbound Chestwrap is invisible if you look at it from front on. Idk if this is a graphical error or what

  • lil_squishies Hopp's HOA For Blind Preemies (@lil_squishies) reported from Corpus Christi, Texas

    @nicecoreyy @playnewworld You can fix it by moving on. Too many moving parts. Buy cosmetics or shut the **** up

  • G5ToxicKing G5 (@G5ToxicKing) reported

    @notDurka @playnewworld It’s not a high priority issue, they aren’t ignoring it at all, if you watched the dev updates they’ll tell you how the handle bugs. Seems like you are finding something to complain about

  • NGergens Nick Gergens (@NGergens) reported

    @playnewworld Maybe fix your game before you roll out a double xp. Would be nice to actually be able to do my main story quests.. @playnewworld @amazongames

  • AlexTMLYT AlexTML #ATML🔥 (@AlexTMLYT) reported

    @playnewworld Into the depths expedition is not working. I sent a ticket. But still nothing. I completed it 4 times and is not marked as such. Stills says to defeat commander Thorpe... please help. Thank you :)

  • skinntyl Tyler Skinner (@skinntyl) reported

    @playnewworld Can you please fix the storage bug. I don’t want to play if I have to replace my chests every time I log in, thanks.

  • JuwannaStuckey Juwanna stuckey (@JuwannaStuckey) reported

    @tylerheacox @playnewworld Don’t trust any comments here i have been scammed twice 😩😩 if you need help write to EVAN_HACKS on instagram he is an unban pro. he fix mine

  • grav3diggaz grav3digga (@grav3diggaz) reported

    @PliyoSan @playnewworld Yeah do that, i have 3 weapon's left to hit 20 :) And please do something about the storage capacity bug. Thanks for the work done so far. I would appreciate a "roadmap like" fix schedule for the gameplay bugs we have from day 1. That's crucial for bringing people back to NW!

  • RareFortniite RareFortnite (@RareFortniite) reported

    @playnewworld fix the game. add things that let us have fun not a walking simulator. add things that can be enjoyable. add animals. the game is all about grinding so hard to the point its just boring. after playing for 1 month the game becomes boring af. we need animals thats the first fix.

  • grazzlo Grazzlo (@grazzlo) reported

    @RareFortniite @playnewworld yeah animals will fix the game good thinking RareFortniite!!!

  • ss_gray Chan (@ss_gray) reported

    @playnewworld Everything was fabulous, just don't forget to fix the chest bug, the problem still persists, maybe it's with the type of chest, my Emerald chests are bug but it doesn't happen with another tier. Thank you

  • evgeni_john Evgeni John Biriukov (@evgeni_john) reported

    @gloomgoon @playnewworld Transfer and problem solved

  • RareFortniite RareFortnite (@RareFortniite) reported

    @ShYYnRs @playnewworld explain ur self dud the is a walking simulator and the game is already dying. what do u think is the problem 3head

  • Dog_Street__ Dog Street (@Dog_Street__) reported

    @primegaming @playnewworld does anyone even play this game anymore. Best to work on the Bot problem then cosmetics there Amazon

  • EwingRaace Raace Ewing (@EwingRaace) reported

    @playnewworld Did they fix it? It was pretty easy to be honest.

  • G5ToxicKing G5 (@G5ToxicKing) reported

    @notDurka @playnewworld Is it stopping you from doing the expedition? If not then what’s the problem?

  • GuiilhermeR94 Guilherme Rocha (@GuiilhermeR94) reported

    @playnewworld Waiting the fix of Maelstrom bug with cast skills like Pillar of Fire 🤡

  • RareFortniite RareFortnite (@RareFortniite) reported

    @playnewworld if u want to waste over 1000 hrs of your life this is the game for you. if you like toxic communities and people that avoid getting banned ANDDD play a game where the game devs never fix simple issues and have 1000000 bots run around gold buying and selling, this is the game

  • QuantumE9000 Burner (@QuantumE9000) reported

    @playnewworld Can you please fix the rewards system associated w OPR? We have far too few OPR‘s on my server. So when we do have one and all I get at the end is “you must contribute to earn rewards”, there’s nothing worse. Waste of time.

  • collinhoonigan dead (@collinhoonigan) reported

    @playnewworld fix your game

  • notDurka Durka (@notDurka) reported

    @playnewworld You enter a brand new dungeon… DONT WORRY HERE ARE ALL YOUR MINING/LOGGING/CRAFTING UPDATES IN THE MIDDLE OF YOUR SCREEN Guys please fix basic stuff before dropping new content.

  • Restodroodopz mikey 😼 (@Restodroodopz) reported

    @playnewworld i don't even know if i can play, last time i tried it threw an error and kicked me out

  • NGergens Nick Gergens (@NGergens) reported

    @playnewworld Maybe fix your game before you roll out a double xp. Would be nice to actually be able to do my main story quests.. @playnewworld @amazongames

  • treesisabot J (@treesisabot) reported

    @playnewworld Did you fix depths yet?

  • buenvs 𝑠𝑜𝑚𝑖 (@buenvs) reported

    Hello @playnewworld , I filed a ticket to the support but no one helped me with the issue I’m experiencing. My account was hacked ( the in-game account not steam) 2 weeks ago and I already reported that but i still didn’t get any help. Can you please investigate about it?

  • Bodycount69 Bodycount (@Bodycount69) reported

    @playnewworld CRAPPY FIX YOUR STORAGE CHESTS !!!!!

  • whenifacedeath John Wrevolta and Seven (@whenifacedeath) reported

    @playnewworld I spent it playing a game that should still be in beta. Fix your game.

  • nicecoreyy corey (@nicecoreyy) reported

    @playnewworld I have seen other comments about this as well and really would like to hear back from someone but I have not received twitch drops since like the first two drops that I claimed and really want to figure out how to fix it. PLEASE

  • tyson__davis Tyson (@tyson__davis) reported

    @playnewworld except people are getting 2 day bans for leveling weapons too fast. your customer service is worse than the ingame bots.

  • BeauGis13 Beau (@BeauGis13) reported

    @playnewworld Love the new update. Just need to fix the storages not working properly. What changes are you going to implement to keep attribute craft mods available? Faction vendor like Chunks? Paying 250g per Iron Guardsman really kills crafting for lower tier or broke players.