New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/23/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dalestaines Buttercookie (@dalestaines) reported

    @LoreseekersCast @playnewworld Fix jumping and swimming.

  • ripndat Compo (@ripndat) reported

    @playnewworld Has this fixed the achievements and titles not working?

  • vikyoshtv v1kyosh (@vikyoshtv) reported

    @playnewworld Can we get a lag fix? Dungeons are unplayable

  • passwordxxxxxx SammyJ (@passwordxxxxxx) reported

    @SplodedChicken @playnewworld Ability queue is a staple of MMOs. In fact the biggest problem is that you can't queue your weapon swap.

  • c_h_e_m Chem (@c_h_e_m) reported

    @playnewworld Did you fix the limit token cap that is bugged and stuck at 25.000 instead of 50.000 even if you do all the faction quests and that block players to buy certain items in the last faction shop? (Those who cost more than 25.000)

  • BardUnshaved Myagalin (@BardUnshaved) reported

    @Davvixi @playnewworld Don't forget to wait in login queue as well!

  • Nemesdaniel3 Daniel (@Nemesdaniel3) reported

    @playnewworld fix the queues

  • ClankFelix ClankFelix (@ClankFelix) reported

    @playnewworld I’d prefer servers limited than lag and crash from too many players.

  • AresEval Eval Ares (@AresEval) reported

    @playnewworld All ridiculous comments. I want to see you in their place. People who cheat, especially in afk. It is logical that there are problems, especially they cannot solve the problems of a toxic community

  • HauntedSounds Haunted (@HauntedSounds) reported

    @FearLeviathans @playnewworld @Danielpolivas1 clearly your gpu had an issue, buddy

  • Dragonlord_Brad Brad Bushard (@Dragonlord_Brad) reported

    @playnewworld And so it starts .. bad look having to push back one of your first patches. Please do not tell me this is gonna be another company that says 5 hours but normally takes 15 and 2 emergency patches to fix there patch.

  • ClankFelix ClankFelix (@ClankFelix) reported

    @WhoaFlyingChair @playnewworld The game isn’t designs and runs like crap with higher numbers. The mechanics of the game also would be busted. So far I have had 0 lag. They up the cap and it’ll be a lagfest.

  • McSimArt McSim (@McSimArt) reported

    @playnewworld of course typical american head don't know there is world besides us zone, and when pt is 3am and still have working servers, europe where is like all servers down from 11am for next 4h. Ps YEA RIP my eng

  • bricktop604 Brick Top (@bricktop604) reported

    @playnewworld When are you going to fix the dungeon lag/delay? It's unplayable.

  • Alleb40364748 Alleb (@Alleb40364748) reported

    @playnewworld I understand patches but can you give us an in game notice (you might have and I missed it) but if it's a planned patch a "hey, patch for 4 hours on x day and time, go outside" on the sign in screen would suffice. Some of us don't use Twitter regularly.

  • WickedxRhyme Alex Rhymer (@WickedxRhyme) reported

    @playnewworld I see there was a fix for achievements/titles but my issue is that I have no titles and I don’t see anywhere to claim them.

  • swordoverheart antiherozero (@swordoverheart) reported

    @adarngooddream @playnewworld I mean you're not wrong. If Amazon expects everyone in a corp to pay for the privilege of balancing the servers their mechanics grossly imbalanced only to lose all progress and reform elsewhere to repeat these problems, they can get wrecked. Transfers = free until balanced.

  • BradleyMackill2 XenoXL (@BradleyMackill2) reported

    @playnewworld Have you guys fixed the input lag in expeditions

  • XanderCrews16 Xander Crews (@XanderCrews16) reported

    @playnewworld Are you ever going to address and fix your game bricking GPU's?

  • tripa47 Marc (Tripa)🇦🇺🐶🚀🌙 (@tripa47) reported

    @playnewworld Here's a smart idea, let's pull the Australian servers down at 9pm during peak user times, during hours most wars are supposed to take place. Not at 3am when no one is playing. This is the point in having regional servers, so to not disrupt gamers play time. But not in your case.

  • itsvermelha W7V Vermelha (@itsvermelha) reported

    My dream for today is @playnewworld noticing and replying my worries about the 4 seconds lag on dungeons and the Azoth Staff lvl 5 that is not working. HELP US :(

  • divelikesailor cqe💻 (@divelikesailor) reported

    @playnewworld FIX THE BUG> STILL 25K FACTION TOKEN CAP WITH THE LAST FACTION RANK

  • Adiuvia Adiuvia (@Adiuvia) reported

    @playnewworld @playnewworld will this update fix dungeon lags in Europe?

  • oe_karahan Ömer Karahan (@oe_karahan) reported

    @playnewworld Do you think changing the AFK behaviour is solving the actual issue? People move their mouse maybe because they want to take a little break and don't want to wait 3-4 hours in a queue. Third party tools are something different for sure.

  • swordoverheart antiherozero (@swordoverheart) reported

    @Nabs_Tagger @YossmanGaming @playnewworld We had people running the 45 dungeon at peak time in our channel who were not reporting any problems. I'll have to ask if they went unreported but it seems unlikely given the personalities. It might be more specific to certain servers.

  • JuStyxGaming JuStyx 👑 (@JuStyxGaming) reported

    @playnewworld Any chance this will fix the Amrine Excavation bug? Theres a lot of ppl who cant progress in the main quest at all.....

  • BaasheD_R6 BaasheD (@BaasheD_R6) reported

    @playnewworld I hope you fixed dungeon lag!

  • ruiqqu harri nielikäinen (@ruiqqu) reported

    @playnewworld Hope this abandon quest fix fixes also disappearing of quest tracking that comes with it. Atleast for me.

  • oWhiteops oWhiteops (@oWhiteops) reported

    @jmaymay1 @playnewworld You got a ******* problem if you can't handle 5 hours of downtime. Touch some god damn grass.

  • Nabs_Tagger Tagger (@Nabs_Tagger) reported

    @swordoverheart @YossmanGaming @playnewworld It being a server thing, isn't out of the question. Was browsing the NW forum, as we were several on Muspelheim (EU) that were talking about the issue in chat. Saw several people listing their server having issues (on the forum), while others weren't having issues.