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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kip
(@KJaggerX) reported
@playnewworld stop with all the other crap, and fix your servers! 500mb internet and I get nothing but lag detected. Highest ping I have is 32ms.
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Beans
(@BeansPerth) reported
@playnewworld Please fix the map bug.
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Noviscki
(@dinoviscki) reported
@playnewworld do you guys have any news about the LAG inside the dungeons??? cuz it's really unplayable and people here in Kukku server are getting quite frustrating about that.
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Matt
(@SirMattDoesIt) reported
Can we fix the Amrine dungeon please? So many people are stuck at this main quest because the dungeon is bugged… @playnewworld
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Andrew Nolan
(@PapaPulse) reported
@playnewworld Have you guys started to address the Amrine Expedition bug yet? People literally cannot play your game. Fix ASAP
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Matheus Luan
(@omatheusluan) reported
@playnewworld some positioning on lag dungeons on server kukku sa?
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error code —-.-:-,-;-,8837,-,/;:
(@Burg3rtrash) reported
@playnewworld I made my character on the wrong server ima cry HELP. Ps love the game it’s incredible my only problem is now I have to restart entirely to play with the boys
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Matt
(@Moker1989) reported
@playnewworld I keep getting timed out errors when trying to log in. Any help!
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Michael S.
(@draethiuswf) reported
@playnewworld The Amrine dungeon in NA East server Difu is not working for anyone on the server, causing us to get stuck not being able to continue the story quests. Any help???
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telinga telinga
(@telinga4458) reported
@OtakuTeddie @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.
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MrManVan
(@MrBabySinclair) reported
My New World gaming experience... Wait in a queue for 3 hours while at work... get in the game after work... Internet cuts out for 10 sec and I get booted. Greeted by another 3-hour queue! There needs to be a grace period for timeout issues, please. @playnewworld
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Zalbaugh
(@Zach84359855) reported
Awesome. Wait in Queue for an hour to play just to have my game insta crash and now the queue is up to 1000. Increase server size please @playnewworld
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Josh Mccarroll
(@joshmccarroll88) reported
@chewman11_tv @playnewworld I was able to just login chewy...
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smith
(@smithmohanty0) reported
@TsoraPop @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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The Sriracha Lord
(@Sriracha_Lord) reported
@playnewworld are we on west coast servers going to get a fix for the dungeons being laggy soon??
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smith
(@smithmohanty0) reported
@mpform @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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telinga telinga
(@telinga4458) reported
@davinityyy @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.
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MrJADSWorth
(@MrJADSWorth) reported
@thefemmefighter @playnewworld Just experienced my first game crash with it and it crashed my streaming software! 😭 Now I'm back in queue.
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Salty
(@TTVPappasalt) reported
@playnewworld Royllo is having that dungeon freeze issue.
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telinga telinga
(@telinga4458) reported
@ljorts @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.
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bujoojoo
(@bujoojoo) reported
@MiltonTPike1 @playnewworld @SheriffEli - your boy has a problem...
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Sami | FalafelFather
(@falafel_father) reported
@TreysinBran @JeffBezos @playnewworld Dungeons are broken on every server it’s so frustrating. Moving to a smaller server was one of the best things I’ve done tho because at least they’re not laggy
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Carlton
(@realcarltonlive) reported
@WhoaFlyingChair @KoRnyRocks @playnewworld would still cause huge problems in terms of lag and farm spots by adding another thousand players to each server.
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Christian
(@ayylmao318) reported
@playnewworld Marshjaw doesn't spawn in El Dorado server. Everyone in the server is having this problem and can't finish a quest. Would your team look into it, please?
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Tito
(@Hasking10) reported
@OnceMagnus @playnewworld I got sick and tired of support not attending to me 🤮🤮..probably they’ve got too many people to attend to ..But all thanks to @AgentFemiTv they helped me resolve my account issues they are wonderful…
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telinga telinga
(@telinga4458) reported
@mpform @playnewworld Hurry up and contact @Cyber_hacker1 on Twitter they have the best service for this, i got my account recovered successful through through their service.
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smith
(@smithmohanty0) reported
@Csinger1996 @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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smith
(@smithmohanty0) reported
@Dionatang_ @playnewworld Don’t panic, I had same issue but with the help of hcybersecurity, I got my issue resolved. Message him on WhatsApp for help ±1 (508) 928-7823
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MarioStylez
(@Marstylerz) reported
@crownchannel @playnewworld Any update on the lag/desync in Expeditions ? It's been 5 days now and Amrine is still unplayable (you receive damage 2-3 seconds before the mobs start their attack animation). Kerguelen server.
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Beans
(@BeansPerth) reported
Day 2: @playnewworld Please fix this map bug. I'm relogging to fix the issue and I have to queue everytime.