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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Chatzis
(@Taraldarion) reported
@playnewworld Each time you are trying to fix something, 10 more problems occur.... you will lose most of the people and you will not be able to bring em back. How stupid to do that at weekend! Gosh!!!
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Romi
(@Pocarooo) reported
@playnewworld Come on please fix bug for Trading Post, how can we play the game if one the way we for make a progress got bug?! I lost a lot of money in game coz of that, until broke and i even cant repair my gear!
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alex messant
(@alexmessant) reported
@playnewworld your latest patch has completely destroyed Ice Gaunlet and Fire Staff. The ice storm move is bugged and no longer does damage. Ice Shower is bugged and does not freeze targets. Pillar of fire no longer does damage. Please fix asap
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Tessa
(@TheBardess) reported
@Xorkii @TheDaveCalaz @playnewworld A shame about all the rampant duping of items and gold with nothing being done though. They fix that yet?
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld can you please fix your game so when I try to trade voidbent armor to people. Making me lock it, unlock it, and log out of the game for 5 minutes before I trade it is the extremely dumb. Fix your beta game please
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CozminFatul
(@Knucklsi) reported
@playnewworld Well done! The exploits will continue. Find a way to fix the game! Find a way to nerf some of the weapons. Like the Great Axe and Hammer! I love the Musket, but that’s literally useless in most of the dungeons and PVP. Especially in PvP agains those 2 what i said above
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Ryan ( ͡☉ ͜ʖ ͡☉) VII
(@Viirtualz) reported
@ToastyThaBrave @saga_city9 @playnewworld It didn't fix it.
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dazo
(@Mdsuq) reported
@playnewworld I sell 5.5k linen but the coins don't come to me, please fix 😞
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Sleep♰
(@Fee_XZ) reported
Is it’s possible to return @playnewworld Bec I had this game for 2 weeks never once played it Bec “ Connection Failed , Login service isn’t available “ like damn..😞
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Belles
(@Passions4_) reported
I think @playnewworld broke my @Lenovo. My Yoga slim 7 (10 month old from date of purchase) went from running games at 60 fps to 3 fps all of a sudden after #NewWorldMMO update on the 19 October. I haven't been able to fix it. Even tried to reinstalling windows 😢
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MinaZetsu
(@MinaZetsu) reported
@playnewworld You guys also need to address the constant freezing and crashing since your last update the games become unplayable for me now. Everything's up to date verified game files nothing helps. Had no issues from leveling 1 to 44.
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Dan Keller
(@Dan_K_eller) reported
@playnewworld **** the trading post, fix crouch healing and actually fix wars.
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Berkay ALTUNKILIÇ
(@BerkayAltunklc) reported
@playnewworld İtem not sold new bug :/ Although i have the right to sell 100 items, i get the error that your right has expired. Really :/
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Klever Khaled
(@kh__alshamsi) reported
@playnewworld fix dryad beast spawn at malevolence ..
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Sulsalogan
(@Sulsalogan) reported
@pvthoch @Ayo_ItzRed @playnewworld Except you’re not paying thousands of dollars to have someone come in and fix your electricity, you’re paying $40 for software that is a WIP. They are the ones dropping the big money for people to fix the bugs, not you. Stop being so entitled.
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jack
(@sexincarandrai1) reported
@playnewworld @Gothalion looks like they are fixing game so when you gonna grow up and fix your mindset noob?
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Belles
(@Passions4_) reported
I think @playnewworld broke my pc. My @Lenovo Yoga slim 7 (10 month old from date of purchase) went from running games at 60 fps to 3 fps all of a sudden after #NewWorldMMO update on the 19 October. I haven't been able to fix it. Even tried to reinstall windows 😢
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The Mafiahitman
(@The_MafiaHitman) reported
@playnewworld IDK, I haven't had any "game breaking" bugs yet, working on my 2nd lvl 60 character so..no clue wtf is goin on with these ppl. If you want to complain about problems you are having in the game may I suggest something constructive like POSTING IT ON THE FORUMS?!?
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TwizzyFizzy
(@twizzy_fizzy) reported
@playnewworld hey so I've been in the customer service live chat que for 2 1/2 hours now so like wtf is going on.
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jesse
(@jj11952) reported
@playnewworld fix ice storm. And ice shower. 75% of the time **** does not work. As if it is not there.
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EmptyLuckBox
(@EmptyLuckBox) reported
@Kakoiw @playnewworld desync is a big issue in the game, this happens with many things in the game for me, many places i have to switch weapons as the game doesn't recognize my active weapon :/
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Wave Delivery
(@DeliveryPandaa) reported
@TheDaveCalaz @Xorkii @playnewworld "The problem isn't that it's been fixed. It's that it was there in the first place."
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Ben Erickson
(@BenEric32348620) reported
@playnewworld You guys going to actually start banning these people glitching and making PvP impossible? DipChip on the server Orun has been abusing the life staff glitch making his staff full auto for 3 straight days. Dozens upon dozens of reports and this guy is still playing.
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Nathyiel😼
(@Nathyiel) reported
@dawGen_ @playnewworld a lot more than 5 skill is broken, half perk don't work correctly, strange threat, no pve balance, ...
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CurtisDarkstep
(@DarkstepWarrior) reported
@no_xide @vPH0ENIXv @playnewworld I think we can excuse a few hour downtime’s sometimes to fix game breaking ****. It’s not ideal and yes they caused the problems but I’d rather it was fixed the next day or 2 than another week of no transfers or all wars of people healbagging or the chat code crashes….
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dazo
(@Mdsuq) reported
@playnewworld I sell 5.5k linen but the coins don't come to me, and keep items that have expired don't go to the storage shed please fix or rollback
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Sasa
(@dBtmuwB) reported
@Wurmitz @playnewworld Go play D2.. Not even Blizzard has control over their own game which is over 20 years old, they have problems with the server.
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Jeremy Wilson
(@JeremyW35789327) reported
@playnewworld I don't know if anyone else is having this problem or not but mage abilities aren't hitting half the time with enemies standing in the middle of the ability.
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Pleiades
(@JimMile02024559) reported
@playnewworld Can you please fix the Chat, someone crashed the server with a link, the pictures, the gold spammers. People have to exploit everything.
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Balmung
(@Balmung) reported
@LookitsDigz @Ayo_ItzRed @playnewworld Yeah, who think that is the only problem of this game have no clue. There are a ton of problems beside the very visible bugs and exploits. For example the balancing.