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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
Sign in | |
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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L ୨୧
(@imgoomie) reported
@vr_Saito @playnewworld And now people are being locked out of making characters while trying to get into other servers with shorter queue times. I’m scared to leave mine and try for the next wave 😭game has black screened 2x after crash cut scene.
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Tobias Sherman
(@TumbaSherman) reported
@DMHSaintTP @playnewworld now for the initial post server crash queue, standard
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Erros Draco
(@TheErros) reported
@playnewworld fml... no queue saver. Started to finally load in and hit with Error to check connection... figured since I got in I'd be ok to jump in game. Nope. 5560 queue.
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David Rupa
(@Rupa14) reported
@HemingwayBray @playnewworld The fact there is still a que is another problem with the game.
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Psycho Cult
(@PsychoCult2) reported
@playnewworld Made it to queue 35, went 34, then kicked back to menu with ''failed to spawn point'' something error msg, and now 2979q..No words.
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Joakim
(@Hukenx) reported
@playnewworld yea new fresh start, maybe try fix your servers before, twice now i have been kicked because of coneection error, once when i was at number 1, then when i got in and talked to the guy in the start, now i am back at 6270 que. thanks for wasting my whole day
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Thomas Bekemeier
(@ThomasBekemeier) reported
@playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here not playing now
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Vervis
(@Vervis11) reported
@playnewworld here we go again, New World, New Server, New Queue. Was 18 in Q and got crash now im 6k+ in Q. Nothing fixed after a year
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L ୨୧
(@imgoomie) reported
@playnewworld Not for u posting this and saying nothing about the queue times or the fact that half of us black screen during the crash scene and lose our spot to get into the server XD
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Ó Sírín
(@imTeaXV) reported
@tonidraganov9 @playnewworld I deleted 2 characters and now have this issue
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Joe.Ale.
(@Jalemarus) reported
@playnewworld Your other servers are experiencing (El Dorado) problems. Getting constantly kicked out. Is this related to the congestion of the fresh starts?
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Nathan Staab
(@nstaab1) reported
Got into @playnewworld on a fresh start server and then my keyboard randomly stopped working. Had to restart and now I am in queue... Anyone else have this issue?
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Joakim
(@Hukenx) reported
@playnewworld This is the same as in the first release, maybe you should have kept that you saved your spot on a crash
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IframeU
(@IframeU7) reported
@playnewworld 'failed to login' what is going on been waiting all day to play and i get this and 0 responds about que times. say something. do something
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King Cosmo
(@KingCozm0) reported
@DanO65245696 @playnewworld Why is that their fault? thats your issue man
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Rodney Liddell
(@Rodney147) reported
@playnewworld Why isn't there Disconnect Protect yet??? when your game lags out, and disconnects after the server launches and throws you into a queue it's seriously Disheartening. I'm gonna be smashed by the 907 queue gets me 2 the open world
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Philapfire
(@philapnguyen) reported
@playnewworld Got to 1 in queue and then it said error 😨
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Michael Dobbs
(@Dobby_MD) reported
@playnewworld Got to 40ish in queue then error occurred, now at 3.8k. It's launch all over again
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Thomas Bekemeier
(@ThomasBekemeier) reported
@playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here not playing now
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IframeU
(@IframeU7) reported
@playnewworld 'unable to connect to login service' so bad
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Anthony Carney
(@AntCar1989) reported
@playnewworld I can’t play my account since your new update, 200+ hour account says it’s brand new and every time I login I can’t move
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Thomas Bekemeier
(@ThomasBekemeier) reported
@playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here not playing now
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Alice
(@AliceFelis) reported
@4ColorCrack @playnewworld It really doesn't matter how long I stepped away from a game I've never had a game just remove me from my server let alone not let me back in. I saw there was cool new stuff and wanted to see. It's a pretty nasty thing to do whether they intend to fix it or not.
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マシュー
(@GrapeOG) reported
@playnewworld Sat in queue. Got to front of the line. Server connection error. Got put in the back of the line. Joined Ennead that just launched 45 minutes ago. Had a queue within 1 minute of server launch. Sat in that queue, same thing happened again, now that server has a 1000 queue. Fun
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shadow_born3
(@TTVshadow_born3) reported
@playnewworld ah yes wait in que for over an hour and get a connection error like ffs **** your game for real
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The Pagan Physicist
(@PaganPhysicist) reported
@playnewworld Nothing like *not* addressing the issue from launch of being unable to even create a ******* character to join the log in queue.
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Jörn
(@Itz_JoErN) reported
@Nassyy1 @playnewworld I have the Same Problem….
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WAVE Delivery
(@DeliveryPandaa) reported
@PsychoCult2 @playnewworld same problem here
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UsoSaito 💚 VR - なまはげ
(@vr_Saito) reported
@imgoomie @playnewworld I've been sitting in queue for nearly 1.5 hrs... had some folks in the company who finally finished their queues only to get an error and have to start their queues over.
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Finya 🎃
(@FinyaCottontail) reported
@playnewworld There are the same Problems when you released the game. Opening more Servers at the same time would be a better start...